Corsair HS80 MAX Review - An Aimbot for your EARS

Рет қаралды 160,173

Күн бұрын

The Corsair HS80 MAX improves on the original Corsair HS80 in SO MANY ways by including better positional audio (it really is good), more wireless features and better battery life. But what about the HS80 MAX Microphone? Well it may be an aimbot for your ears but there's more to making the best gaming headset than just 3D audio.
Buy items in this video from Amazon at the links below:
Corsair HS80 MAX - geni.us/HS80MAX
Corsair HS80 - geni.us/HS80WIRELESS
Sponsor:
DeepCool AK620 Digital - geni.us/AK620D
DeepCool AK500 Digital - geni.us/AK500SD
DeepCool AK400 Digital - geni.us/AK400D
0:00 - The Microphone is better...RIGHT?
0:37 - Corsair HS80 MAX vs HS80 Wireless
0:56 - Comfort is still KING
1:39 - 3 MAIN new features on HS80 MAX
3:55 - Sponsor Spot
4:25 - MICROPHONE Testing + Firmware Update!)
5:55 - HS80 MAX Shortfalls
6:30 - HS80 USB vs HS80 MAX
7:09 - Positional Audio is SO GOOD!
9:58 - SO CLOSE!
GET MERCH ►hwcstore.com
SUBSCRIBE ►bit.ly/SubHWC
Review unit provided free of charge by Corsair. This video is sponsored by DeepCool. As per Hardware Canucks guidelines, no review direction was received from manufacturer. As an Amazon Associate we earn from qualifying purchases.
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#hardwarecanucks

Пікірлер: 314

@lion123z 11 ай бұрын

The color palettes of your videos is so pleasing

@HardwareCanucks 11 ай бұрын

Thanks thanks 🙏 -D.

@perter1 11 ай бұрын

thanks for the comparison! i think for me, the benefits of bluetooth and the better audio outweigh the cons of not being able to use it wired and a slightly worse microphone. right now im using the logitech G435 and im definitely ready to upgrade!

@UnpopularOpinions__ 9 ай бұрын

This is the quality review that I've been looking. Thank you!

@Apurbo_ 11 ай бұрын

Your review of the first one got me to buy the HS80 recently. Was waiting for your review on the new one. I'm a small podcaster, got it mainly for the mic

@Wayne-sv9ry 11 ай бұрын

Your headset videos are the best! thanks!

@M1Ms88 11 ай бұрын

I still use my Corsair Virtuoso SE they are about 3 years old now I love them so much they head band is worn and I’ve replaced the ear cups 3 times but I love them if or when they eventually die it’s nice to know Corsair are still making good wireless headsets

@MrPvptibia 6 ай бұрын

You are the only person i trust when it comes to microphone tests :D

@lackofdubs5975 5 ай бұрын

A few I trust here on youtube, but he is definitely one of the best to do it..

@scorpian78 6 ай бұрын

Awesome, watched this to find out whether I should get the MAX, and now I bought the HS80 RGB.

@Spike_-rx7bx 8 күн бұрын

Doing the same, didn't know there was a max hahaha, why chose the older model tho when the new one offers 3x more battery with Bluetooth capability?

@maxchronicler 11 ай бұрын

I am keeping my HS80. Thank you for the great video.

@DARKslide48 7 ай бұрын

Was on the fence as to whether I should get the HS80's or the Max, this video cleared that up for me....Original HS80's it is, thanks as always Dmitry 😄

@rexyoshimoto4278 4 ай бұрын

Great Video. I love watching your KZfaq headset videos. I own the cheap Corsiar Void Elite wireless and I love these. I worked as an audio engineer in the 80's and 90's audio indsutry and used headphones like the AGK 240 to listen to magnetic tape quality. Granted it's not the supreme golden drop of sound but it's what the listening audience listens to at best. I've even tested using cheaper, scrappy Walkman type headphones. Reason being, if tape sounds good on cheapie sound systems, it's gonna sound great on bigger boom boxes. And it many cases, on good home sound sysems it'll be capturing magic. So yeah, I can relate to the headset videos you've made.

@ParadoxEP 11 ай бұрын

gaming companies finally improving mics is exciting. The HS80's and Razer's Blackshark V2 Pro 2023 version mics are both really good

@BossBabyAD 10 ай бұрын

What about background voices ???

@BossBabyAD 10 ай бұрын

Is it good for streaming or previous hs80

@ParadoxEP 10 ай бұрын

@@BossBabyAD the Black shark seems to have the best headset mic in gaming period. I'd check out a a few other reviews and you'll see. Just make sure it's the Pro 2023 version

@Vulcannyx 10 ай бұрын

Some other options with good mics are the epos h6pro and pc38x. They might not be available soon though due to epos shutting down their gaming branch :/

@WillhartWicksen 7 ай бұрын

the 2023 version has a ton of problems, mostly with constant white noise (not the mic)@@ParadoxEP

@DC-xt1ry 9 ай бұрын

love your reviews!

@chrispritchard7977 11 ай бұрын

Positional audio is why I used a Pysko audio headset for such a long time. Music play back was quite poor but the positional audio was like nothing I had ever heard before. CoD I was starting to get through wall kills because I could hear and pinpoint their positions on the other sides of walls. As a result I was starting to get kicked from servers and accused of using actual wall hacks. Not that I have been able to try as many headsets as yourself I have yet to hear anything that was as accurate as that headset.

@christophersamudio4159 6 ай бұрын

Same happened to me with Steelseries nova pro

@danieldaug9947 3 ай бұрын

R u talking about the hs80 max or another headset, n do u use dolby atmos?

@Balogue 9 ай бұрын

If the microphone quality improves with a firmware update in the future, I'd love to see a video~.

@FidelSelva 2 ай бұрын

Great review and subbed!

@Itz_JayM 10 ай бұрын

Hopefully you get a set of the new Corsair Virtuoso Pro headset to test out and review. I find your reviews are the best to make a buying decision.

@funxify7848 11 ай бұрын

i've got the hs80 and at first i thought about switching to the hs80 max but there are just too many tradeoffs for me because i don't wanna downgrade the mic quality and i really don't like the missing felxibility of using the headset in wired mode. still interesting improvements they put put with the hs 80 max

@stevenbauer2003 8 ай бұрын

this is the exact reason why i am not going to change it. you can't use it in wired mode. who had thought of this?

@funxify7848 8 ай бұрын

@@stevenbauer2003 yeah absolutely dumb decision, imagine you take the headset somewhere and forget your dongle

@MelBeKing 7 ай бұрын

@@funxify7848wouldn’t you just be able to use it in bt mode?

@funxify7848 7 ай бұрын

@@MelBeKing first off the mic quality wouldn‘t be the same with bluetooth and not every device has bt (for example the ps5 doesn‘t allow audio via bluetooth)

@whoframedthatguy 11 ай бұрын

Awesome video as always. A question, will you guys be making a video looking over the newly released Corsair 3000D PC Case. I feel like Corsair didn't promote it and its been very quiet. I think its a case thats worth looking over and also comparing it to other models like the 4000D

@samesparza2149 7 ай бұрын

I wish you could use 2.4 and BT simultaneously like a steel series headset. It’s honestly such a huge advantage

@actualfootage6555 11 ай бұрын

Good video! Keeping my HS80s. I have a suggestion for a video. Have you seen all of the Chinese gaming mice coming out with Pixart 3395 sensors? Stuff like the Delux M800 Pro, Darmoshark M3, VGN Dragonfly F1 Pro, Attack Shark X3, Zaopin Z1 Pro, etc. All of these are available for a really low price and can outperform some of the most expensive mice available for around $30-60. Would be cool if you could check one of these out.

@setone28ua 11 ай бұрын

I have darmoshark m3, it's good for the price but sometimes sensor gets laggy, I don't know why, and in most cases polling rate is below 1000, at maximum use of mice 99% of time it sits between 950-980 hz. So this mice is good, but not that good. Also software is actually bad

@milespastrick3606 8 ай бұрын

dude, your details are INSANE! Answered everything anyone would ever ask when buying a new headset, keep up the amazing work, earned a sub

@HardwareCanucks 8 ай бұрын

Awesome 👏 and welcome! -D.

@Reptiles.fossil.dinosaurs Ай бұрын

Almost everything in detail but one. i just wish they would add one major feature . Its not really compatible on ps5 as you cant save any eq settings to the dongle. This is a huge letdown for any console users. Most headset you can save the eq. Im sure that could easily add this into the software but no one mentions it on reviews.

@kareng544 5 ай бұрын

Good vid. Also, how many people have told you that you look like Danny Rand in Iron Fist?

@du8305 11 ай бұрын

Great review as always! Still looking for a wireless headset with good position audio for playing cs:go. Should replace my wired sennheiser pc 363d which is really good and more on the open side. Could the corsair be a good candidate or is it too closed ?

@DanielW90 5 ай бұрын

I was so getting so hopeful because I've been looking for a wireless headset with a decent mic. I finally stumbled upon the HS80 and was like, this is awesome! Once I saw they had the HS80 Max. It sucks that they had to take a dump on the mic : ( I think I'd have to go with the original for two reasons - the mic is better and also being able to use it in wired mode is also a plus. Thanks for the comparison!

@l_ASTA_l 8 ай бұрын

thank you, i’m used to hyperx which mine just broke and i had just bought the cloud stinger core wireless, it’s not what i thought it would be, positional wise it’s amazing, i could pretty much tell where they were. so i looked the the hs80 max and i just got it, waiting for it to ship, im pretty excited after watching your review. i think it’ll make a great headset

@whittewollf3339 4 ай бұрын

I would like to get some updates from u about ur experience with hs80 max if possible, thx.

@steriofoniq 4 ай бұрын

Hi! How is it compared to the HyperX? My Cloud 2 is aging and I plan to buy the HS80..

@asturasxd 11 ай бұрын

Looks awesome, especially that you can switch between devices with just the click of a button. I am having a hardtime choosing between this and the steelseries arctis nova pro though

@ocatvioanaya6250 10 ай бұрын

Same what did you end up with

@asturasxd 10 ай бұрын

@@ocatvioanaya6250 I went for SS, 0 regrets.

@vonwerderc 11 ай бұрын

Would be nice to get a wireless headset roundup before black Friday that includes the Audeze maxwell.

@TY-gj6fb 5 ай бұрын

great great video as always!! now im very indecisive between the hs80 and hs80 max... there's so many great updates with the max, but the mic being a lil bit inferior to the previous and also not being able to use it wired, im having SO much difficulty choosing which to get 😅

@sinbad6181 2 ай бұрын

Which one did you choose ?

@Spike_-rx7bx 8 күн бұрын

Getting Hs80 for wire options if battery dies that doesn't mean your gaming experience should, cheaper, already got other earphones for Bluetooth.

@TY-gj6fb 3 күн бұрын

@@sinbad6181 none yet! waiting till my birthday at the end of the year :))

@TY-gj6fb 3 күн бұрын

@@Spike_-rx7bx oooh makes sense!

@kalebkjohnston5960 10 ай бұрын

Honestly the mic is way better than I would ever need. Im kinda surprised it worked that well. And then the normal version blew me away like that is a professional mic what.

@riveraluciano 11 ай бұрын

I was tempted to get this one over the hs80, but when I heard you can't run it wired and the mic is not as good sounding as the original.... I'll stick with the hs80.

@MikeSSDD 11 ай бұрын

As someone who has a kid I really can’t do noise canceling headphones. So it’s nice to find high quality open backed or closed ear that let me hear what’s going on behind me lol.

@Dawelio 11 ай бұрын

Might wanna take a look at Drop X EPOS PC38X then, one of the best out there in terms of open back headphones for gaming. I own them and I love them.

@HardwareCanucks 11 ай бұрын

Yeah it’s nice. It’s not open-style level but it’s not next-level isolating either. Just right for gaming IMO. -D.

@Juice_VI 11 ай бұрын

Yes! Same here! I have tried so many headsets and I just can't do the isolation. Open back has been my go to but I may give the HS80 OG a try.

@Goldman_90 11 ай бұрын

This. with how popular noise canceling is right now, it's really hard to find stuff that's velour and doesn't make your ears melt

@ParadoxEP 11 ай бұрын

@@HardwareCanucks we need some companies to start getting innovative with wireless open back headsets.

@vioxdarkside 8 ай бұрын

Hey, thank you for the review. What would you pick between this and the Razer blackshark v2 pro 2023? It sounds like the microphone on the razer is slightly better but I'm torn when it comes to sound quality and comfort. Also I have a razer mouse and not having to install a 2nd software would be an advantage, but I would do it if the difference is noticeable between the two.

@ole7736 11 ай бұрын

I would love to see a Hardware Canucks Headset checklist, similar to the monitor checklist on Monitors Unboxed.

@jeslynlane 3 ай бұрын

The hs65 surround is super underrated for the price too mic is amazinf!

@ChunnDaddy 11 ай бұрын

What watch band is that on your wrist? It's slick!

@Guccimane061 11 ай бұрын

I'm using the hs80 and I love it. But it has 2 big problems. Really small range for connection (can't leave the room with my wireless headset) and the worst cable in cable history. I was hoping they would fix that and leave the rest

@Balrog132 11 ай бұрын

Having purchased the HS80 Wireless not too long ago, I found this video quite offensive. Not because of HC or the video, but because I purchased a thing and not long after there is a new "upgraded" thing. Seeing the video now, I think my purchase is still fine, since the Max seems to be a downgrade of sorts. Still have questions: 1) The original, as mentioned, automatically connects as USB when plugged in. But, that is also annoying. Does the new one also automatically switch on when plugging it in while it is supposed to be powered off? 2) I found my HS80W also has a tactile power button, so there is that. But, do you still have to hold it for 3 full seconds to power it on or off?

@GG-wi7ev 11 ай бұрын

Mike when can we expect review of the ak620 digital?

@yamasaer 11 ай бұрын

It would be great if you have some nice DAC review.

@ionrage 11 ай бұрын

The noise cancellation is probably in as someone that owns the HS60, the mic even picks up sound from the headphones themselves as the sound leak is kinda high.

@zerotactix5739 11 ай бұрын

How do you like the Fiio FH3s now? I bought those on your recommendation. Did you stop using IEMs in general for gaming?

@sonik3406 4 ай бұрын

That headset seems great ! Does work fine with Linux (Steam Deck in mind) ?

@psykogizmo 11 ай бұрын

was waiting for this...very disappointed that they nerfed the mic quality. will there be an Audeze Maxvell review?

@NoNick1337 11 ай бұрын

I'd love to see one, if they manage to get hands on them since they're backordered.

@jht8367 11 ай бұрын

I think he said in his wireless headset roundup that he has some Maxwells on the way to review.

@punjabeeplaya 11 ай бұрын

Can't wait for the next headphone thumbnail

@jordanLLL 7 ай бұрын

Just switched to the max after regular hs80 for a while. Question: is my headset messed up or is the mic monitoring/feedback really low quality? Like my voice sounds very bassy and weird unlike the regular ha80. Is there a fix for this?? Thanks!

@sheep7255 11 ай бұрын

You gotta review the Audeze Maxwells

@joehenryscoolable 10 ай бұрын

great review. Anyone have experience with escape from tarkov with these headphones? audio is such a crucial part of that game

@Ewoudjen 11 ай бұрын

Would you choose this or the Razer Blackshark v2 Pro 2023 edition?

@mehmetgurdal 11 ай бұрын

Could you guys review the new audeze maxwell? That thing is the best wireless headset under 500 bucks. It IS pricey but you're getting audiophile approved gaming headset. Which says a lot. Gosh I can't even look at the graph of hs80. Bloated, muffled and sharp.

@imam3603 11 ай бұрын

You know, this is 6:59 why I love you Dimitri

@TheKalkara131 10 ай бұрын

I guess i'm crazy but the HS80 Wireless sounds better than the wired to me. Not sure how to describe it, it sounds almost more robotic when wired

@chaching_fishin8786 3 ай бұрын

Just came across these. So I will be fine getting the wired version? New to online gaming

@whittewollf3339 4 ай бұрын

From what i saw so far, i like the design and it looks RLY comfy! The only thing that is big no no for me is that u r not able to detach the mic :/

@The_Opinion_of_Matt 11 ай бұрын

I bought the Corsair HS80 Wired after your review of the new Corsair headphones last year. I have been really happy with it.

@itsdeonlol 11 ай бұрын

Nice headset Corsair!

@nikitae.6687 10 ай бұрын

Hello, what kind of wireless headphone could you advise? I can't choose

@Goldman_90 11 ай бұрын

ok, this is gonna be my next headset, hopefully it's released in my country at some point before everything explodes

@graysonpeddie 11 ай бұрын

I simply use my Samson SR860 wired headphone and ear-worn headset microphone that attached to the side of my headphone. Plus, I do the noise-cancellation and compression manually using rackmount hardware equipment. No software needed for microphone adjustment. But if I do want a gaming headset, I would still prefer a headset microphone that has a 3.5mm jack, so I can plug them into an XLR adapter or 1/4" connector so that I can do some processing in the hardware side. And no, stationary microphones are not for me since I want to be able to move my head around, especially since I have a 42" OLED TV up close to me. Even then, games such as Cyberpunk 2077 has small text that can make it difficult for me to read, especially the overhead text that shows up above the person's head. Cyberpunk 2077 has poor accessibility support.

@xivuna 10 ай бұрын

I was looking into getting a new mic, and its kind of between HS80 or Razer barracuda. I do have a AC in my room that produces noise, and I would like something wireless. most important is I need the audio quality to be great, i feel like i struggle hearing a lot on my games. TY

@NemesisLex 10 ай бұрын

Can you hear yourself talking (Monitoring)? And if so, is it hardwired from mic to speaker or softwarebased with an annoying delay?

@kidgusto 7 ай бұрын

I'm having the same issue with the sidetone function on my HS55 wireless headset. (literally have the put the mic in my mouth to hear mysef) They sound great and everybody tells me the mic sounds way better but not being able to hear myself is driving me nuts. I wonder if there is a FW update in the future or something.

@iFrezeTigerOfficial 10 ай бұрын

Hey, does it sound as good and detailed as the H6Pro or is it worse?

@zenon8613 10 ай бұрын

Next week im actually buying a new headset but idk which one should i choose the hyperx cloud ii or the corsair hs80 max pls someone help me😅

@rezzyrh1000 10 ай бұрын

I am still confused between this and the arctis nova pro plz tell me which one will be a better upgrade

@lebomonster 11 ай бұрын

Are you planning to review razer blackshark v2 pro 2023 edition?

@xhenriquefps 11 ай бұрын

The one thing that I have to complain about my pair of hs80s is that less than six months of usage, my ear pads glue gave up and the pads started to disassemble itself and show its internal foam. What I did was I glued it back and it has hold up for about five months now.

@fillezzo 11 ай бұрын

there are plenty of ear pads you can buy from third party. I got a gel leather ear pad and an extra fabric.

@nevoburi 11 ай бұрын

isn't 6 months still in there warranty period or am i stupid??

@Pandemonium088 11 ай бұрын

@@fillezzoWhile this is a good solution, this should not be the expected durability in under 2years.

@JonJonChannel 7 ай бұрын

I got free earpads replacement from Corsair.

@g33k51ndr0m3 11 ай бұрын

How about vs to audeze maxwell? Is that worthed to buy for gaming

@Chris3s 11 ай бұрын

damn that mic change is a deal breaker, also no USB wired mode is pretty bad too

@kurukq 11 ай бұрын

Great video as always. Not being able to use it as a USB headset is a deal breaker for me...

@HardwareCanucks 11 ай бұрын

Same. Not sure why they removed this function. -D.

@sergiopereira5812 11 ай бұрын

Same Here not going to buy. shame corsair 😔

@M00NM0NEY 11 ай бұрын

You alright, Dmitry? From the sound of your voice it sounds like something is troubling you (and I’m not talking about the headset review either). Hope things get better.

@kilianaveron6454 2 ай бұрын

Is the isolation for the microphone (when someone talking behind you IRL) is good ? Do your friend on Discord hear the person talking behind you ?

@emiliab.4775 10 ай бұрын

Hiya, your reviews are why I purchased the HS80 wireless, but the microphone quality I'm experiencing is so poor compared to your examples. To anyone reading this, has anyone found a similar problem with your HS80?

@lgtexas2013 6 ай бұрын

had mine for a year now n im about to take them back cuz the mic has been acting up discord not detecting it on n off

@JohnLee1988 7 ай бұрын

Just got mine today, the audio format defaults to 8 channel? I can change it to 2 channel, but every restart it goes back to 8 channel...

@andrewmoon3409 11 ай бұрын

Make a video for best positional audio headset. I just want to buy the best one. doesnt even need a mic. just the best one. open and closed back. pls thnx :)

@perrylenpunsalan3846 9 ай бұрын

How do you fix the sidetone on this thing??? I maxed the windows volume and the sidetone volume on the icur software and i still cant hear any sidetone??

@Rick_Sh4w 11 ай бұрын

between this and the new BlackShark v2 pro (2023), which one do you recommend?

@amirhamzah9596 2 ай бұрын

My question too someone need to answer it

@ghost141taskfores 11 ай бұрын

can you do tair about every headset you have reviewed

@kaisersolo76 11 ай бұрын

nice headset. I use creatives sxfi for immersive gaming audio.

@Allendude51 11 ай бұрын

Does the headset save your volume settings on console after powering off and on or does it just default back to the highest volume you set on the console?

@HardwareCanucks 11 ай бұрын

It saves it on PC, not sure about console. -D.

@TechNicoe 11 ай бұрын

So they still sound flat, you can't listen to two audio sources at once.. ... why? :( I bought the Corsair HS80 because of the microphone based on your video and love the MIC but hate the sound! Grabbed a pair of ARCTIS NOVA 7X WIRELESS XBOX and never looked back. They have nice bass!! I haven't used with the microphone much because I user another one but it sounds ok.

@jules.decastro 11 ай бұрын

DMITRI REVIEWS always 10/10

@HardwareCanucks 11 ай бұрын

🙏😊 -D.

@jaijay25 5 ай бұрын

Has these been tested on the ps5? I want to know how the Bg noise is on the ps5, on the original hs80 it was bad it does not supress any background noise at all.

@SUPA_SNUPA 10 ай бұрын

Ok so, mic IS improved although, I’ve gotten MANY complaints about it being too quiet in many games/discord etc

@Nightmare-yb5lx 9 ай бұрын

can the hs80 max do 96kh with atmos or dts-x? every time i try it sets it to 8channel with spatial sound off in sound settings.

@AsianDrag0n 9 ай бұрын

talked to corsair support just now, & support dude said the 80 max can be used wired(unless he misunderstood the way i worded my question). So not sure bout that part tbh.

@MegaTheJohny 11 ай бұрын

Razer blackshark v2 pro 2023 review when??

@KenjiBiH 9 ай бұрын

im dissapointed it doesnt have simultanious bluetooth and 2.4 ghz because i dont think the Virtuoso xt would be comfy for me but i do really like that i can use my phone and listen to my game at the same time XD

@proudyy 11 ай бұрын

You shouldn't underrate the huge increased amount of battery life. 65 hours (without rgb, with rgb only 24h) on the hs80 max, and 20h on the hs80 (unknown if with rgb turned on or off, I guess it's off though 😂)

@TheeAnayalator 11 ай бұрын

When is the black shark v2 pro vid!!!

@yorkshire_tea_innit8097 6 ай бұрын

Says on Rtings that the latency is 30ms for MAX, and 60ms in old version. Also MAX has longer range, so that's all pretty big.

@thebadmf 11 ай бұрын

Guys, where’s the Audeze Maxwell review? I need to know your thoughts before jumping in!

@jht8367 11 ай бұрын

I already have a pair and love them and I am still also impatiently waiting for his maxwell review.

@jamesstevens968 11 ай бұрын

Hi I've had my audeze Maxwell for about two months there not that great they sound muffed I'm using the JBL 910p for my PS5 I like those better the Maxwell s been sitting on my desk I was going to try these new Corsair hs80 max but I don't know if you can eq the settings for PS5 yet because these Corsair there boring no base stay safe and happy gaming to all

@jht8367 10 ай бұрын

@@jamesstevens968 sounds like you have something wrong with you maxwells. They shouldn’t sound muffled.

@BlackburryTV 2 ай бұрын

Are both models USB-C?

@CoderDev6545 11 ай бұрын

awesome

@3982 5 ай бұрын

I have Windows 7 only. What can I do? I did not know about it before. CORSAIR HS80 RGB USB Black.

@MeowKoro Ай бұрын

Are these still worth getting in 2024?

@phatkitkat6716 10 ай бұрын

Hey ive had some bad experiences so far unfortunately the audio will die and disappear from Icue. So I'll have to unplug the dongle then plug it back in so that I can do it again in 20 minutes lol I've tried 2 headsets at this point. The 1st one has the issues I stated above. The 2nd one I got a few days ago to replace the 1st one but that one came DOA. The left driver was dead. Zero sound coming out of it. Updated the firmware and did all the troubleshooting on it. Just came dead lol. I have decided against my better judgment to order a 3rd headset... Support basically just wanted to send me another dongle. I don't think it's a dongle issue but a software issue. So now I'm thinking of just giving up on the hs80 max all together. Which is a shame because I love it when it works