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A complete walkthrough of the PDCA Process, including the history and background of the tool, along with a list of deliverables and action items within each step of this powerful continuous improvement tool!
0:30 - PDCA Introduction and Basics (the scientific method)
2:21 - PLAN - Defining the problem, brainstorming potential causes, planning experiments!
3:50 -DO - Execute the plan and collect data!
3:57 - CHECK - Analyze the results, confirm/deny root causes and contributing factors, LEARN SOMETHING
5:21 - ACT - Implement positive changes, Brainstorm the next experiment and SPIN THE WHEEL
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