Credit Card Fraud - Criminal/Scammer Got My Info
Рет қаралды 8,388
4 жыл бұрынTIME STAMPS
0:39 Plans for getting a new tourist visa.
1:18 I discover the fraudulent charges
4:15 Calling my bank the first time. - I get cut off.
7:39 My second call also gets cut off.
8:40 Better reception in the guest house lobby?
11:44 Third call to my bank.
18:01 The nasty surprise at the end.
22:33 It's not all gloom and doom.
24:07 So, what's next? What do I do?
26:07 What's the lesson to learn here?
29:21 Bonus Video Clip #1 Gravel Dredging
30:35 Bonus Video Clip #2 Procrastination!
In this video, I just walk along the shoreline in Mawlamyine, and I tell the story about what happened to my credit card. With my visa for Myanmar about to expire, my plan was to take a share taxi to the border with Thailand, cross into Thailand, and then apply for a new e-visa online. But to do that, you need a working credit card. So my plans got a bit complicated as a criminal started making fraudulent charges on my card.
Cheers,
Douglas (AKA The Cycling Canadian)
MESSAGE FROM THE CYCLING CANADIAN:
Thanks for checking out this video. I am the Cycling Canadian (AKA Douglas), and I'm making videos about my experiences traveling around the world both on and off a touring bike. I travel on a low budget, so I tend to stay in simple guest houses and spend my time exploring the local streets and markets on foot.
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All editing done with Windows Movie Maker and Windows Paint. (My poor little computer doesn't have the power to run anything else.)
@PlanetDoug 4 жыл бұрын
TIME STAMPS 0:39 Plans for getting a new tourist visa. 1:18 I discover the fraudulent charges 4:15 Calling my bank the first time. - I get cut off. 7:39 My second call also gets cut off. 8:40 Better reception in the guest house lobby? 11:44 Third call to my bank. 18:01 The nasty surprise at the end. 22:33 It's not all gloom and doom. 24:07 So, what's next? What do I do? 26:07 What's the lesson to learn here? 29:21 Bonus Video Clip #1 Gravel Dredging 30:35 Bonus Video Clip #2 Procrastination!
@theintha 4 жыл бұрын
The Cycling Canadian now-a-day you can use bank debit card like as credit card but it immediately charges the payment form your account.
@sairoot08 4 жыл бұрын
Hi may I know ur setting for go pro
@trl4963 4 жыл бұрын
Hey Bud, use the app called Hangout Caller which you can call any North America number for free regardless where you at
@PlanetDoug 4 жыл бұрын
@Thein Oo That's interesting. I'm so behind-the-times that I didnt know this was possible. I'll have to try that out next time.
@PlanetDoug 4 жыл бұрын
@sairoot08 I don't use any fancy settings with my GoPro. I just like things to be simple and automatic, and I like the colors that come straight out of the camera, so I don't color grade or do anything like that. But these are the settings that I currently use: 1080p 60; Linear FOV; Auto shutter; Auto white balance; Sharpness medium; GoPro Color. EV Comp -0.5 I use 1080p simply because my laptop isn't powerful enough to edit 4K video. And I use 60fps because it seems to look smoother to me than 30fps. The only special setting I use is seting the EV Comp to either -0.5 or -1.0. I find that video straight out fo the GoPro is a bit too bright most of the time. So I darken it a bit with exposure compensation. But that's about the only special thing I do.
@FunCook100 4 жыл бұрын
Good spirits Doug, you're a brave person with a positive attitude.
@PlanetDoug 4 жыл бұрын
Thanks! I think having a positive attitude is easier when you don't have any time pressure. 🙂 As I said in the video, it's annoying and frustrating to have to deal with stuff like this, but I can easily change my plans. I can go to Bangkok and get the visa there, stay in Thailand and wait for my new credit card to arrive, hop on a bus to anywhere. I'm happy pretty much anywhere I end up, so changing my plans isn't a problem. If I were on a one-week vacation from my job and I had strict plans and needed to get somewhere, I'd probably be a bit more stressed out. But as things are with flexible plans, I can afford to be positive.
@lindadorman2869 4 жыл бұрын
Sorry for your trouble. I had the same thing happen in Spain. Found out they hacked my Starbucks loyalty card (how?) and drained its value (US$20), then used my personal info to access my debit card. When I contacted my bank, they cancelled the card and sent me a new one but it got returned because the mail carrier didn't recognize my name at the Airbnb where I was staying (even though I left a note on the mailbox explaining I was expecting a delivery). I had to call the bank again and have them send it to a local DHL office where I picked it up. Luckily, my credit cards were not hacked so I had other resources to get cash and make online payments but it sure was a time-consuming hassle!
@WanderEats 4 жыл бұрын
Hey Doug.. sorry to hear of this predicament. There is a very quick solution though once you reach the border town in Thailand which is to apply for a 'prepaid VISA card' which you can get immediately. You just have to load it with some cash for example more than what you would need for your e-Visa application or other needs you may have. Try to find out more info on - SCB M Visa Prepaid Tourist Card. I believe they should have a branch nearby. On a separate note, can you share which merchant or store your card was used on?
@PlanetDoug 4 жыл бұрын
As I wrote in our Facebook chat, thanks for the idea! 🙂 I keep hearing more and more about various pre-paid Visa cards and cash cards and debit cards. I don't really understand them yet, but they seem to offer a lot of advantages.
@robertoizquierdo9759 Жыл бұрын
Good luck Doug.
@wmaw2855 4 жыл бұрын
Extremely sorry to hear about your events. How ever you are a positive thinking man who will overcome these obstacles. Despite your mishaps, you have taught us several lessons and wish we could do something for you in-return for all that you havedone for us. Keep a stiff upper lip and hang in there. We wish you good health and luck in the future.!!
@margrietsmit6 4 жыл бұрын
How frustrating! Love your attitude!
@kamburger 4 жыл бұрын
Hope its all good on your side now. Good advice / reminder at the end. I should stop procrastinating ...
@PlanetDoug 4 жыл бұрын
Procrastination is a tough habit to break. And I think it has become even more difficult because there are so many tiny details associated with modern Internet life. I have so many things going on online, I feel like I spend entire days running "Internet errands." And if you neglect those little errands, they soon grow into big problems. 🙂
@penname. Жыл бұрын
Set up alerts Doug on the credit card. Skype also has credits, probably doesn’t expire.
@PlanetDoug Жыл бұрын
Since then, my bank has added the ability to be alerted every time the credit card is used. I have that feature turned on now, and it's much better. Now I don't have to worry as much about fraudulent charges appearing.
@asiaexpat62 4 жыл бұрын
Learning hard lessons, rule number one when traveling is have two credit cards. I live in Southeast Asia and fraud is a real problem here. To prevent stopping life when a card has been compromised (usually due to online transaction hacking) I keep two cards and check accounts routinely. Getting a new credit card can take a long time and direct payments still need to be made. I just switch direct payments to the other card.
@carrolus1 4 жыл бұрын
I used to work for a bank and this type of thing happens all the time. They will end up refunding the money though. Something to think about is that if you open an ordinary account at your bank request they issue you with a debit MasterCard or debit visa card. If you need to use the debit mastercard then transfer the necessary funds into that account then use it. If the account has insufficent funds in it then a transaction will be rejected. Good emergency backup.
@PlanetDoug 4 жыл бұрын
I think my debit card is a debit Visa card. But, to be honest, I never understood what that meant. It has Visa written on it, but I've only ever used it at ATM machines. I didn't know I could use it in another way. Does that mean I could have used my debit card to pay for the e-visa? (Apparently, I am behind-the-times with this stuff and don't know what I'm doing. 🙂)
@selfreflection2117 4 жыл бұрын
@@PlanetDoug You can use debit card to pay online transaction too (pay for airline, hotel, online shopping) It's your e wallet. You need to have sufficient funds in your bank account.
@carrolus1 4 жыл бұрын
@@PlanetDoug Yes if its a debit visa card it will work. You can use it just like a credit card online. The only requirement is you have money in the accounts to cover it. I have a debit MC and use it overseas, no problems.
@carrolus1 4 жыл бұрын
Oh you still get the foreign transaction fee like on your CC.
@CL-mt3mn 4 жыл бұрын
Oh yes, debit card can be used for online payment. The problem is that all transactions need an OTP number from the bank to verify that you are the authentic user. Also the debit limit must be set, otherwise whatever balance in the bank can be used up by defaulter if your phone is stolen by the same person. The OTP number is sent to you via your mobile phone.
@Retire-py2yk 4 жыл бұрын
wow.. that's scary.. it must have been one of those online accts., got hacked since you don't use it physically. it's crazy how did we become CC reliance..
@SuperGopi56 4 жыл бұрын
Booking.com is known to send the details of credit card info to the hotel or guesthouse, then the hotel or guesthouse makes charges directly to the card. So the credit card info might have leaked during this process. The hotel staff might have used the credit card info to make purchases.
@travelvideos 4 жыл бұрын
so true. My credit card was also canceled and I used it a lot on booking.com Since then I have never used that website. Bank canceled card automatically and refund 100%. I did nothing, only get messages what bank is doing.
@PlanetDoug 4 жыл бұрын
It's quite possible that Booking dot com is the culprit here. I never actually charge any hotel fees to my credit card. I always pick low-budget hotels where you pay in cash when you arrive. BUT they still sometimes put a temporary amount on your card as a deposit to hold the reservation or get your credit card info for cancellation fees. And I do worry about that because who knows how secure these low budget hotels are? It's something I think about.
@saschannel810 4 жыл бұрын
Dont save or link your credit card info with booking.com website. I've heard a lot about fraudulent transactions regarding on this website.
@travelvideos 4 жыл бұрын
Can find cheap hotels on that website and do a walk-in. Usually hotels in Asia are not 100% booked and it will be cheaper as no need to pay commission to the website.
@yananneteoh9818 4 жыл бұрын
So sorry to hear about problems with your credit card. Don't know how you can sort the problem out. Bank with Hong & Shanghai bank - it's international and very efficient and most helpful? Hope you've had the mess sorted out and et refunded. It's awful to be travelling with no credit card! Go to your embassy and get repatriated to sort your problem in Canada, then start all over again?
@mdmohsinranaofficial 4 жыл бұрын
Thank you so much sir for sharing your opinion.
@jimmychoke1492 4 жыл бұрын
Sorry to know that sir...i hope everything is fine and keep continue travelling and looking forward you back to kl soon.. 😀😀
@SanDiegoStar 4 жыл бұрын
Sorry about your trouble. This is horrible. Thanks for education us with your experience.
@deliahshaw5568 4 жыл бұрын
I’m so sorry to hear!!!
@tworalcannon8597 4 жыл бұрын
If I were you, I would immediately apply a new card from a better bank. All the banks of my credit cards would block any transaction not used in a way matching to my daily usage unless I have notified them in advance. Otherwise I have to call the number they provided in their alert email to unlock my account.
@PlanetDoug 4 жыл бұрын
I've long wanted to set up new accounts at better banks. The problem for me is that I can only do that when I am in Canada. I have to be there in person to do that, and I haven't been back to Canada for over a decade. And as a tourist, I've been unable to open bank accounts or get credit cards in other countries. I've gone into banks in Malaysia and Indonesia and the Philippines, etc, to try to set up local bank accounts, but I was always turned away. You can't do that as a tourist as far as I know. You have to be a resident of that country. The funny thing is that my bank does have a computer system that automatically blocks "risky" transactions. But it always identifies anything I do in Asia as risky and blocks it. So I have a lot of trouble using my own credit card. It gets blocked every time. But the criminal was making charges through Apple and iTunes in California, and the security system allowed that because it was in North America. 🙂
@tworalcannon8597 4 жыл бұрын
@@PlanetDoug 1) In the States we can apply credit card online. Once accepted the card will be mailed to your home. I guess the same in Canada. If so you can apply a card online then ask your relatives to send it to you. 2) Have you ever been in China ? In China certain banks accept application of foreigner(include tourists) for bank account if you have valid passport/visa and a local cell # (used to verify transaction via message.). Once you have a bank account, you will be given a debit card --- ideally the China UnionPay card which is accepted in 10 southeast Asia countries (including Myanmar).
@pumkok 4 жыл бұрын
I always wrap my credit and debit card with aluminium folio. In this way, would be thief cannot steal the information on my card with a portable scanner. Please try this.
@kaungko7393 4 жыл бұрын
If you urgently need some form of online payment. You can go to nearest famous Banks such as AYA, KBZ, CB, etc and apply Prepaid VISA/Master Card by topping up from min $100. Banks in Myanmar issuing prepaid VISA/Master Cards with their Bank Logo on it. I heard foreigner can also open bank account with normal requirements. I think you can also buy Prepaid VISA/Master card in Thailand as well.
@PlanetDoug 4 жыл бұрын
That's very interesting. Do you know if these prepaid cards have limits on how you can use them? I mean, could you use them on Amazon or eBay or in another country? Or can you only use them at shops inside the country where you get it? If you get a prepaid Visa card in Thailand, for example, could you also use that card in Malaysia? This is a brand new thing to me. A few people have suggested this option in the comments, but I'd never heard of them before.
@kaungko7393 4 жыл бұрын
@@PlanetDoug I am not sure about daily withdraw limit from ATM. But I am pretty sure that you can use them online payments because I've been using them for Google Play store and other online purchases. Yes, you can use in other countries because Banks first intention is to be use as travel card and most people from Myanmar use them at abroad when they went for shopping or etc.. Since these cards have VISA/Master Logo on it, any shop both online and offline who accept VISA/Master will be okay.
@kaungko7393 4 жыл бұрын
MAB Bank -> www.mabbank.com/card-service/visa-card/ AYA Bank -> www.ayabank.com/en_US/ayaxsaisai/#1553596283463-782ae1b4-87c1 SCB Bank Thailand -> www.scb.co.th/en/about-us/news/may-2019/nws-scb-m-visa-prepaid.html
@kaungko7393 4 жыл бұрын
@@PlanetDoug Since you are traveling around the countries. You should buy one of the reliable VPN subscription to get extra protection when you use Internet in future. The following link will get you some idea. www.quora.com/Are-VPNs-proxies-useful-in-preventing-credit-fraud
@agentmmarts3059 4 жыл бұрын
Wow, great to see your last or almost last #Vlog. Safety first Sir. You've done a great job. I travelled a long with you in this process, following you Step by Step. Safety first #DougTheGreat.
@Englishman-Abroad 4 жыл бұрын
Love this video - all so true - my bank is so secure even I can’t get into it, which while reassuring is a bit inconvenient! You can do myanmar evisa, booking.com and flights with debit card. Suggest vpn when on public networks in future to minimise risk of this happening again. Safe travels!
@PlanetDoug 4 жыл бұрын
That's how I feel. I guess it is good that security is in place everywhere, but it often feels like the security measures hurt ME far more than they hurt any criminal. I'm the one that always gets stopped by the security measure. In fact, my bank blocks every credit card transaction I make in Asia. Every one. And then I have to call my bank each time, go through the security measures, and then get them to lift the block. Yet, this criminal managed to make all these charges on my card. And those charges weren't blocked. A bit ironic. 🙂 I've thought about a VPN. I know about them, but I've just never gone so far as to set one up (and pay for it). It's starting to feel like it might be a good idea.
@jodimuse18 4 жыл бұрын
Same same just no fraud by my god interuption of cards , locked accounts etc. Skype won't recognize Sim card phone number...it was the most trying experience I've had in a while.
@PlanetDoug 4 жыл бұрын
I hope it eventually worked out for you. The modern world seems to be a bit of a double-edged sword in that way. ATM machines, smartphones, and apps can be convenient for traveling, but it comes with a lot of stress and worry about security and fixing things when they go wrong.
@jodimuse18 4 жыл бұрын
Absolutely concur. It's the fixing of the problems that it just beyond most ppls comprehension unless you've lived it. I salute you , you area survivor 😲😜🙏😁😁 Im mentally preparing myself to phone Aircanada via Saigon to figure out what my flight is doing. I booked one back to Canada and have three separate flights on three separate days with 8 Revisions to each one.......lol not.
@EnglishmaninMalta 4 жыл бұрын
Get a online prepaid credit card
@CL-mt3mn 4 жыл бұрын
Too bad you had to face such predicament at a crucial time when what you most needed was taken away from you. Over 20 years ago, I was charged USD1,000 by World Game Center for a transaction I had no part in. After filing a report and then some investigation by Sumitomo Bank, I received a full refund. Also, the credit card was canceled and within days I received a new card. It’s unfortunate that fraud like this still happens today. I think it is all internal affairs of card issuers or banks.
@pushpanathannn 3 жыл бұрын
You should write a letter to the bank how u have been treated over the phone from overseas(Myanmar)when you ask help when u are in trouble. So sorry to hear about this....
@patchadams4439 3 жыл бұрын
a kafka style experience
@omnifocusybs9391 4 жыл бұрын
*Be Safe Out There* *We have been reported of pickpocketing everyday too* -Omni Focus
@BanglaEnglishword4047 4 жыл бұрын
Your talking oh! your talking is really interesting ,you explained it in a perfect details....... we like your talking with joy. And we also say sorry for your credit card issue or problems. God will help you always; don't worry.
@gregorybogdanoff8205 4 жыл бұрын
Citibank in Bangkok will give you a credit card. You also can have your bank send a new credit card to the Embassy, of course I'm talking from an American perspective not Canadian. You should also have a debit card that would probably be accepted like a credit card. I learned my lesson the first time I travelled to Thailand and left my debit card in an ATM and had to get advances on my credit card. I always have multiple plastic on hand for backup. Come to think about it, I sheldom use my credit cards abroad because most places want to tack on a credit card fee. Using magicjack hooked up with a local sim card on cellular data I always could call anyone in US and they think I'm calling from the US. The experience you had with your bank was outrageous. I look for cards that are advertised as travel cards or international cards. The amount of money involved shouldn't have caused all the grief. And yes, if your credit card is compromised any bank will cancel it to avoid future fraud on the same card. Your video would be so amusing if it weren't true. Good instruction for travellers.
@PlanetDoug 4 жыл бұрын
It turns out that I had a few options that I didn't even know about, one being the local credit card in Thailand. I'd never heard of anything like that before. And I wasn't even aware that I could have used my debit card to pay for the visa online. I would have done that had I known it was a possibility. But in the end, things worked out, and my bank issued a new credit card.
@gregorybogdanoff8205 4 жыл бұрын
I'm surprised you can get a Thai credit card. Bank of Bangkok told me I couldn't, but a Thai debt card is no problema. Just open a Thai bank account and they'll give you a debt card on the spot. If they refuse to open an account just go to other banks/branches until they'll give you one. I envy you being in Thailand. I'm stuck here in the California cold weather mountains during lockdown.
@jesuisrobert808 4 жыл бұрын
I tried to do an e-visa with Myanmar immigration site but their site is so poor on security that I just went to the embassy in Singapore and did it there. In regards to your issue,. I always carry emergency cash in case my credit cards fail because I know it isn't easy for these companies to get a card to me. I hope you can rectify your situation soon.
@0558051857 4 жыл бұрын
Just ask a friend of your to apply for you Evisa and let him pay for the application cost for time being. I am certain that people may not hand out CC detail but people might help you with putting thru application online and cover the cost during process. The application process just took less than 48 hours as all Myanmar Evisa get done by MM Evisa office in Singapore.
@PlanetDoug 4 жыл бұрын
I thought about that, but I couldn't see how to do that without that person giving me their credit card information. And I didn't want to ask anyone to do that. A few people have said that you can also use Paypal. That would have been an option for me, but I didn't know that was possible.
@TheBurmeseDude 4 жыл бұрын
That's a bummer, Dough, that your CC was fraudulently charged and ran into all kinds of drama. I suspect that airlines or travel agencies or whatever business entities you used once or more to book/travel with CC, could've got their data stolen. Data breach has happened to many reputable companies that it shouldn't surprise anybody anymore. If you should report that your lost or misplaced your CC, they will also close that CC account. It is really time to replace that laptop of yours!
@PlanetDoug 4 жыл бұрын
You have no idea how right you are about the laptop. Two new problems have appeared in recent days. 😀 The lid hinge broke in such a way that now when I open the lid, the body of my laptop splits open. I guess it puts too much pressure on the laptop body, and it stripped the screws. So I have to hold the computer closed when I adjust the lid angle. If I don't, the laptop case opens up and this somehow disconnects the power and it shuts down. And the keyboard is breaking down. The spacebar and the letters P and L barely work anymore. I haven't been doing much typing lately partially because of that. Typing is so slow because I have to go back and insert all the missing letters and spaces afterwards. Definitely need to replace it.
@SamSam-pw5hp 4 жыл бұрын
Use your debit card for e Visa, or find any tourist office in your area or in Thailand they might help you and you pay in cash
@PlanetDoug 4 жыл бұрын
It turns out that I could have used Paypal to pay for the e-visa. I didn't realize that was a possibility until people mentioned it here in the comments. I'm not sure about using a debit card, though. I'm not sure how that would work. I'll have to look into that in the future.
@azurepink5737 4 жыл бұрын
@@PlanetDoug Hi Douglas. I use my debit card for nearly all transactions now thinking it is safer. I just transfer whatever dollars are needed for my purchases thinking if I get scammed there is only a few dollars in the account. All done thru the banking app in a few moments. Your advice about what to do before cancelling is noteworthy. Also in the banking app I have, one can put a stop on a card without actually cancelling it. (Handy if you think you've lost it and it turns up later) I'm new to your channel and have enjoyed the few videos I've seen. I'll be in Myanmar this month, travelling with my son and your info is greatly appreciated. Greetings from Australia on fire.
@azurepink5737 4 жыл бұрын
@@PlanetDoug Ps 😀 re PayPal. If your PayPal account is linked to the card that was hacked then I'm thinking any transaction would be declined after the card was stopped. Just my opinion from the little I know 😀
@kwtay1746 4 жыл бұрын
One small lesson learnt ( assumed so) is not to procrastinate resolving problem ( not replacing your faulty computer battery), or the problem will come back and bite you in the future....
@larrykp1 4 жыл бұрын
I sympathize your current problems all due to credit card fraud. I am your subscribers channel and I live in Malaysia. How could I be a help to you
@Englishman-Abroad 4 жыл бұрын
Good advice that. We all put stuff off for tomorrow but we should think ‘what if I really need to use that today?’
@PlanetDoug 4 жыл бұрын
Believe me, I know. There have been many cases in my life where procrastination turned a small problem into a HUGE problem. And it was all my fault. My laptop problems might be a case in point. I really should have bought a new laptop before I left Kuala Lumpur. And I'm really paying the price for putting that off. The battery issue has caused endless trouble. And now the keyboard doesn't work very well anymore. But with procrastinators, you can't win. They'll say, "I will stop procrastinating... tomorrow." 🙂
@joewin2853 4 жыл бұрын
So sorry to hear about your credit card being compromised Doug, the timing of losing a working credit card in the middle of a trip really made this worse than it really is. The call center guy putting blame on you wasn't very professional. There is the card owner, many of the merchants accepting the card transaction, credit card issuing bank, credit monitoring companies and so on, the card could have been compromised by any of these entities at any time in this age of digital payment processing. All the call center needed to do was when someone reporting their card as compromised, they simply shutdown the compromised card number immediately and issue a replacement card right away without putting the blame on the card owner.. Him blaming you for the card compromise is completely unnecessary and adding insult to the injury, I only wish his bank will train him better for his sake. Always good to travel with a backup credit card or a prepaid visa debit card would be something you should do in the future. I hope you get this all sorted out soon so you can enjoy your travels again. BTW, I would always prefer to use a credit card instead of a debit card during my travels or anywhere else if I had a choice. With a credit card you can always dispute the charges on your card when card is compromised or when you had problems with merchant you are doing business with and you are more or less protected and you will not have to worry about money losses. With a debit card, once your card is compromised your entire bank account could be cleaned out and it is very difficult to recover this loss. Just so that you are aware. Prepaid throw-away debit card with limited fund could be useful for travels though.
@PlanetDoug 4 жыл бұрын
I definitely need to do something to improve my banking, credit card, debit card life. I heard about the prepaid debit cards a while back, and it sounds like they would be very useful. Unfortunately, I can't set them up from here. I'd have to physically be in Canada to get one. In fact, everything would have to be done back in Canada - such as new bank accounts and new credit cards etc. That's one of the negative aspects of being away from your home country for a long time. Or maybe Canada is behind the times in this way. People from Europe that I meet, for example, don't seem to have the same issues that I run into. 🙂
@joewin2853 4 жыл бұрын
@@PlanetDoug I wonder if it would be worth your efforts to setup an anchor point somewhere in Asia? For example, Thailand would issue you a permanent residency if over 50 years old as retired person if you establish certain amount of bank deposit for a fixed period and few other requirements such as health insurance. I am sure there are many other Asian countries offering permanent residency so if you are spending long periods (10-15 years) away from home(Canada) it may be more convenient for just such emergencies? Then you can setup banking, health care related items in this home away from home since you have permanent residency?
@PlanetDoug 4 жыл бұрын
Looking back, I should have done something like that. I haven't been very efficient or smart with the official or money-related aspects of my life. 🙂 It's just not something I think about very much, I guess, and I've never thought in terms of establishing residency. I probably should have. It would have made my life easier in many ways to have a more regular home base.
@joewin2853 4 жыл бұрын
@@PlanetDoug You are definitely a lot smarter and resourceful than you give yourself credit for Doug, we can see the evidence from your video journals. If you have not done this I suppose you haven't really needed to yet. Happy holidays to you.
@i-will-get-you-there 4 жыл бұрын
Seems its very very annoying to deal with this now. But looking on the brighter side, you get to spend some time in Thailand waiting for the card? Looking forward to seeing you on your adventures. Take care.
@raselcma 4 жыл бұрын
You can use online Pioneer Master Card. this card is for freelancers. you can have this account any time and you have to register yourself online.
@younapali 4 жыл бұрын
Have your brother just call you with the new credit card number and expiration date with the number on the back of the card. Then call and activate it.
@htiken 4 жыл бұрын
Sorry for the trouble. Enjoy your stay in Thailand. I just wish Myanmar govt gives you a permanent residency status for promoting tourism there. 28 days tourist visa limitation is crazy. Hope they change it soon.
@PlanetDoug 4 жыл бұрын
For people like me (ie, slow-moving), 28 days is definitely too short. 60 days would be wonderful, especially since the visa costs $50 US.
@natoungoo 4 жыл бұрын
Waiting in Thailand would be best choice for you. you can take a bus from Thai border town to Bangkok if you like and get a visa from Embassy there too. Best of luck to you. Enjoy your videos.
@winkokoaung4984 4 жыл бұрын
Take care Doug.
@yananneteoh9818 4 жыл бұрын
You should call your bank ...cancel your card and change to a new one ...in future it'd be more convenient to have 3-4 cards b4 you travel?
@kitdesilva 4 жыл бұрын
They have to cancel otherwise there could be more fraudulent transactions. The fraudster still has the credit card number. So new card, new number.
@PlanetDoug 4 жыл бұрын
Yep, it makes perfect sense. But I never had to do this before, so it never occurred to me that it would happen like that - and so fast. It was a brand new experience for me. 🙂
@stuartmjohnston 4 жыл бұрын
If I'd known you were still in Mawlimyine I'd have invited you for a beer at my hotel just down the street, where there's a great view of the river from a 5th floor patio. As for the fraud, this same Apple store scam happened to me in Indonesia a few months ago but Citibank emailed me with a fraud alert, and sent me a replacement card to Thailand. I think you need a new bank. And not to pile on, but I always travel with two credit cards and two debit cards. Just in case...
@PlanetDoug 4 жыл бұрын
Is that the Aurora? Every time I walked along the Strand, I looked to my left and saw a place quite high up that looked like it had a great view of the river. I kept thinking that I should check it out, but I never did go inside. And if I remember right, there was a kind of gravel/dirt parking lot below it, and there was always something interesting going on there. My bank in Canada is definitely poor when it comes to services like that. I'd love it if there were even simple services like just sending me a notification every time a charge is made to my card. But they can't even do that. I have to constantly log in my to online account to check that more fraud charges aren't occurring. Having multiple bank accounts with debit cards and credit cards from separate banks would be a very good idea. I want to set that up, but I'd have to go to Canada to do it. Being away for so long has meant that official stuff like bank accounts is hard to manage and keep up to date. Most of that stuff seems to require your physical presence in Canada. It's hard to do long distance - usually impossible. 🙂
@stuartmjohnston 4 жыл бұрын
@@PlanetDoug The hotel is the Than Lwin Seesar. Doesn't look like much from the outside and I don't think there was even a photo of the terrace on booking.com. But it's been a great place to gather and make new friends, whilst enjoy great views and breezes (and adult beverages). Anyway, I trust you made it across the border and are getting back to normal. I've really enjoyed Myanmar-- like traveling 20-30 years ago when there weren't many others on the road and not everyplace had become so westernized. Not a Snickers bar to be found here, and certainly no 7-Elevens on every corner like Thailand. Thanks for the vlogs! Cheers ~ Stuart (I basecamp in Chiang Mai. Let me know if you're heading up that way)
@pushpanathannn 3 жыл бұрын
U should change the bank if u were not received a reasonable explanation
@PlanetDoug 3 жыл бұрын
Yes, that is a good idea. In fact, I think there are a few things I could do to make my life easier. Unfortunately, to open a new bank account or do anything, I have to physically be in Canada to do it. It's not possible to change banks or even open new bank accounts from overseas. I would have to go back to Canada to do it, and I haven't been back to Canada for a long time. That's the main reason I run into problems like these so often.
@yhn9694 4 жыл бұрын
So sorry to hear that, Doug! Don't let that discourage you. But can't you use your brother's help/his card to book hostels or online visa? Anyway, come back to Myanmar as your plan. We'd like to see more of your vlogs here in Myanmar. And good Luck with that trip to border.
@PlanetDoug 4 жыл бұрын
My brother helps me out a lot. Without him back in Canada, my life would be a lot more difficult, that's for sure. 🙂 In this case, though, it's not a question of actually booking a hotel room and paying for it with a credit card. I don't actually do stuff like that because I don't stay in fancy hotels usually. But for any online app like Agoda or Airbnb, you have to have a valid credit card registered with them in your name. They don't charge anything to your card for budget hotels, but they need a credit card for security and reservations as a backup.
@yhn9694 4 жыл бұрын
@@PlanetDoug Hey, Doug, this is heartwarming to hear about your brother. I used to forget my bank passwords and lost access to all my credit and ATM cards. Even though I'm 23 and familiar with most technology stuffs, I couldn't do anything about it. I understand how you felt and how frustrated you were. I wish you can find a solution for all this soon. Please, keep us posted. We all are worry about you. Good Luck, sir!
@FaridJaafar 4 жыл бұрын
Still a hefty amount that can be used for other things. Try to link your card to your phone so that each transaction requires a code sent to your phone for you to input before a transaction goes through. But this requires that you register a single number that needs to be active regardless in any country via cellular roaming.
@PlanetDoug 4 жыл бұрын
I wish I could do that. But as far as I can tell, there is no way to set that up. I can't even get my bank to just send me a simple alert (email or SMS) when a charge is made to my card. And you've touched on another issue - the inability to have a stable phone number that doesn't change. For example, I've tried to set up 2-Factor Authentication on all my online accounts, but some of them only work by sending the code by SMS to your phone. And I can't do that because I get a new phone number in every country when I get a new SIM. My phone number changes constantly. I think both eBay and Paypal. They don't use an authenticator app. It only works through phone numbers, so if you don't have a constant phone number, you can't activate 2fa for any of them. This really bugs me, but I've never come up with a solution. I've often wondered how other people that spend a lot of time overseas deal with these things. I never hear people talking about these problems. But I run into these blockades all the time. If you aren't physically at your home address with your home phone number in your country of residence, there are tons of things you simply can't do. 🙂
@FaridJaafar 4 жыл бұрын
@@PlanetDoug Ok be more careful in filling out online and offline forms. Best of luck.
@BanglaEnglishword4047 4 жыл бұрын
Comeback to bangladesh and make a big boat / launches videos...... Please come.
@zee104 4 жыл бұрын
i think u can buy preloaded debit visa or master card in myanmar
@roygoad2870 4 жыл бұрын
One cardinal rule for travelers, is always have more than one bank/credit card in case you lost/stolen one card you have another you can use!
@richardboudville5188 3 жыл бұрын
You need to have Three Credit Cards with three Banks. Never travel with ALL your eggs in One basket!
@zawmyoaung005 4 жыл бұрын
First of all, never use public share wifi for using your sensitive data such as bank account, private email and so on. Nowadays, it's very easy to crack to your privacy thru public WiFi.
@diegoubarte5474 4 жыл бұрын
So sorry to hear that...... I was praising Myanmar so much for its scenery, for its monuments, for its rich culture, cuisine, for its people....... I was even day dreaming on going over there..... Anyway, I think that there must be some other wise ways to have/get money in foreigns lands
@thekingminn 4 жыл бұрын
Well who knows who was behind the scam he could be from any country on earth. There is also no credit card scam in Myanmar because there are not a lot of people who has credit cards in Myanmar.
@diegoubarte5474 4 жыл бұрын
@@thekingminn you are so right..... My apologies to extremely beautiful Myanmar
@PlanetDoug 4 жыл бұрын
I guess I should have made it clear in the video, but it's 100% that the credit card fraud didn't happen in Myanmar. It had nothing to do with being in Myanmar or any person in Myanmar. This was purely an online Internet fraud situation with some scammer or criminal sitting at a computer in some country around the world. This person could have been anywhere. So, don't worry about coming to Myanmar as a tourist. To be honest, it feels safer than any other country I've been to. 🙂
@diegoubarte5474 4 жыл бұрын
@@PlanetDoug I offered my apologies to extremely beautiful and awesome Myanmar a couple of days ago... For the way you have been traveling over there, I noticed that Myanmar is a very safe and friendly country..... Thanks for the reply..... And keep traveling and keep it safe..... Kudos
@binglim1 4 жыл бұрын
Doug, time to change your bank. And give them feedback. Good pun there. "Your house of cards". You have given us quite a few useful tips.
@san45myinttun 4 жыл бұрын
See you, sadly the fraud disturb your plan, but hey who knows it will turn out great for you. Cheers~
@Gyurmey 4 жыл бұрын
Once u received ur new credit card make sure u call ur bank first to let them know Where u gonna be using ur card.
@PlanetDoug 4 жыл бұрын
Unfortunately, my bank doesn't have a system for this. I've told them multiple times where I will be, etc, but they say that there is no way to record that information. All the security measures are done by an automated computer system, and this system doesn't allow for inputting travel plans or anything like that. I've asked about this many, many times. But they can't do it.
@CL-mt3mn 4 жыл бұрын
Today most banks have their own apps whereby you can contact them virtually or you can choose to speak to someone authorized by the card issuing banks.
@jesuisrobert808 4 жыл бұрын
On another note, I always try to do banking stuff on my secured laptop verses the phone. These phones are very prone to hacking.
@BeauInGrace 4 жыл бұрын
May lord Buddha bless you during this testful time for you. Don't worry everything is temporary including your problems :) Just like your thoughts and the clouds in the sky, they will come n pass n fade away :)
@RichartAsia 4 жыл бұрын
Normally those details are stolen from e-commerce shopping & travel booking sites...
@PlanetDoug 4 жыл бұрын
That makes a lot of sense. The one place where my credit card details are used on a regular basis is through Booking dot com and Agoda. I don't actually use my credit card to pay for the hotels, but those systems require your credit card info in order to confirm the booking. And that sometimes feels risky.
@minmaungmaung9983 4 жыл бұрын
Any help? Now I live in Yangon.If you want any help Please tell me.I will help you what I can do anything.
@PlanetDoug 4 жыл бұрын
Thanks for the offer. I really appreciate it. Things are okay, though. It's just a matter of changing my plans and spending a bit more time in Thailand than I expected. And that's not a bad thing. 🙂
@minmaungmaung9983 4 жыл бұрын
@@PlanetDoug OK ဘကြီး.(It means Big Uncle).You visit our country and I have responsibility to help you and protect you. I watched every Myanmar video what you upload.I watched your reaction , your thought , your opinion and I like it and same time I worry about your safety.Because our country is trying to developing,changing to new era,taste to freedom and same time international think we are in war and bad country. But you know real condition of Myanmar2019. I know my country is difference ,I travel a lot of southeast Asia countries because I am Seafarer. I hope you have good experience in Myanmar.If you faced bad experience in my country, I am so sorry for about it. Thank you so much ဘကြီး for visit and see you third time visit.
@sheikhhashimi5082 4 жыл бұрын
Really sad news 🤔😥
@PlanetDoug 4 жыл бұрын
On the positive side, there was only one bad person - the scammer. But here on KZfaq, Facebook, Instagram, and elsewhere, way over a hundred nice people gave me sympathy, good advice,and even offers of practical help. So, the good people FAR outnumber the bad people in this world. 😀
@vtecpreludevtec 4 жыл бұрын
Hanging out Mae Sot and get your card sent there why not?Iv spent ages there,nice town.
@vtecpreludevtec 4 жыл бұрын
Mae Sot or Mae Sai,Thai Border towns,both good cheap etc.🇳🇿🐒
@vtecpreludevtec 4 жыл бұрын
Mae Sot has a Canadian restaurant,maple syrup.
@PlanetDoug 4 жыл бұрын
My bank won't send a replacement card to anywhere but my official residence - basically my credit card billing address in Canada. That seems to be the case with most official stuff in Canada. It ends up being a two-stage process: Things are mailed to my address in Canada and then someone has to send it on to me wherever I am. I usually don't mind hanging out and waiting for these things to happen. As you said, Mae Sot is a nice place. I always find border towns interesting. 🙂
@vtecpreludevtec 4 жыл бұрын
The Cycling Canadian I’m sure a bit of an extended stay in Mae Sot won’t bother you.
@TheBornBoy 4 жыл бұрын
why do you need to go to thailand for the e-visa ? why can't you just do it from there ? apart from the credit card situation ? and if you could go to the mynmar embassy in bangkok and apply it with cash, isn't there anywhere in myanmar you can do the same ? i'm clueless about travelling...
@PlanetDoug 4 жыл бұрын
You're right. Technically, I don't have to go to Thailand to apply for the E-visa. Since it is an online transaction, you can do that from anywhere - from any country. So I could have applied for it earlier while I was still in Myanmar. I didn't do that partially because I wasn't sure if they would approve a new Myanmar tourist visa while my old tourist visa was still active. I think it would be okay, but I worried that immigration would check their records and see that I was still in Myanmar on a valid tourist visa. So why give me a new tourist visa for their country while I was still in the country on my old visa? It seemed safer to exit Myanmar, have my computer record say that my old tourist visa had expired, and then I could apply for a new one. The online system for the Myanmar tourist visa is very professional and organized, but the one thing they make very clear is that they can deny your visa application for any reason. And they don't have to tell you the reason, and you don't get your $50 fee back. No refunds. So I didn't want to apply for the new visa, have my application rejected and then lose the $50. Just thought it made more sense to physically exit the country and THEN apply for a new visa to go back in. Less chance of my application being rejected. Unfortunately, there is no way to extend your tourist visa or get a new tourist visa while you are in Myanmar. In most countries, you can go to a local immigration office and apply to have your tourist visa extended for an additional 30 days or 60 days. But that isn't possible in Myanmar. They issue 28-day visas with no possibility of an extension. You have to leave the country when it expires and apply for a new visa outside the country.
@nntun03 4 жыл бұрын
..plenty of similar complaints..got to be careful ..wifi is not secure ! were you using your motel wifi?
@PlanetDoug 4 жыл бұрын
Yes, I always use the WiFi in the hotels or guest houses. I don't use public WiFi in airports or restaurants. Just at my hotels. But I don't have a choice, really. It's the only way to get on the Internet that I know about. 🙂
@vtecpreludevtec 4 жыл бұрын
Oh gee,the horror!.Similar has happened to me.Appalling when you get through to your home bank on a dodgy line and find you’ve been outsourced to Delhi or Manila.And will your phone credit last?🥵🥵🥵🥵🥵Iv had cards sent to Thailand before,fear ,nail biting,daily trips to the post office..........You ll have to go to the Myanmar embassy in Bkk.Buses from Mae Sot daily.Get your Bro to western union some money while you wait for your card maybe.Iv done that.Ok to come back in to Myanmar with a wad of baht and change that up too.Getting stuff sent to Thai post offices A.ok..🇳🇿
@PlanetDoug 4 жыл бұрын
To be honest, it is the horror of the phone calls that stress me out the most. If I could do all of this through emails and online messaging, I would be so much happier. Even when a phone line is clear, I have trouble understanding people on cell phones. And I accidentally push buttons on the phone while I'm adjusting it and trying to dig out papers and cards that the bank asks for. And then there is a delay, and we end up talking over each other. Or you end up waiting for 30 minutes for the next available person, and your phone battery dies or you run out of phone credit. Or you have to key in a number, and you don't know how to call up the dialing pad on your phone. 🙂 I find it so stressful.
@HalimWander 4 жыл бұрын
delete the history in your laptop..your card credential still there somehow..using public wifi services could attract the credit card hacker to log into your laptop..also if u have subscribe anything on wesite with your card details..you may need to change or updated the information..the hacker clearly going thru that..
@PlanetDoug 4 жыл бұрын
It's a bit of an issue, that's for sure. I remember about a year ago, my credit card expired and I got a new one. That was just a normal process. And when I got the new credit card number, I had to go online and update all the places where I used it. And I feel like it took an entire day to do that. I was astonished at how many online accounts I had - websites, webhosting, paying for domain names, photo storage sites (Flickr,etc), Google stuff, Amazon, eBay, Paypal, Agoda, and on and on and on. There were so many of them. Looking at all of that, it's surprising I don't encounter credit card fraud every day. I don't generally use my credit card, but it is on record online everywhere. So much security risk there.
@HalimWander 4 жыл бұрын
if u using the card oftenly..the chance to get fraud is very little..they knew u are not actively using the card..many hackers today targeting those hotel website pages..to still information,such a vulnerable site..when u book on booking.com also can be risky as u need to give ur card details to the third party..
@heinkoko1497 4 жыл бұрын
You can use your brother's card. That is if he has one, I suppose!
@carrolus1 4 жыл бұрын
If the bank detect usage in 2 different locations they will cancel the card
@heinkoko1497 4 жыл бұрын
@@carrolus1 I don't mean the same card. His brother can make purchases for him with his own card. I can tell it because I did that way and it worked.
@mingjiazhu8766 4 жыл бұрын
@@heinkoko1497 ya~~ this is the way...
@larrykp1 4 жыл бұрын
Ok
@thetsoehtike 4 жыл бұрын
you should use fongo for free Canadian phone line using wifi. Its free to call/recieve any Canadian numbers from anywhere in the world as long as you have WiFi connection. Visit fongo.com for more info. I use it as a back up line and i never had to pay anything. i don't work for them i just been watching your videos and wanted to help you out.
@PlanetDoug 4 жыл бұрын
Thanks for the suggestion. Someone else also mentioned fongo in the comments. I'll definitely look into it. I don't mind paying for a service like Viber if the connection is clear and strong. They just bug me because every time I need to use it, all my Viber credit has expired. Fongo sounds like a useful alternative.
@g.s.5868 4 жыл бұрын
skimmed at the cheap HOTEL ?
@deliahshaw5568 4 жыл бұрын
Does your bank have app? You can dispute charges online.
@PlanetDoug 4 жыл бұрын
Yes, they do have a banking app, and I use it. But I don't think it has a system for disputing charges. At least, I wasn't aware of it. That would certainly be a lot easier. I always want to do things online and through apps and through emails if I can instead of using actual phone calls. I always find that stressful.
@deliahshaw5568 4 жыл бұрын
The Cycling Canadian I have disputed online using the app , on various fraudulent charges without having to talk to somone in India 😂
@raimecutie 4 жыл бұрын
Can American passport holder renew their visa while in Myanmar if they wanna stay more then a month?
@PlanetDoug 4 жыл бұрын
No, I don't think so. As far as I know, Americans can get a 28-day tourist visa, and that's it. It's impossible to extend it while you are in Myanmar. They seem to be fairly relaxed when it comes to overstaying that visa - at least within limits. So if you overstay by a few days, you just pay a "fine" of $3 per day at the airport when you leave. So it is kind of like an unofficial visa extension. But I wouldn't recommend it, since technically you are still breaking immigration law and paying a fine. Plus, hotels can be quite picky about your visa, and if they see that your visa has expired, they might not allow you to stay there. So, realistically, 28 days is the maximum. And then you have to leave the country.
@raimecutie 4 жыл бұрын
The Cycling Canadian thank you answering the question. If you going back to Myanmar in January 2020 and need translator lmk.
@yananneteoh9818 4 жыл бұрын
I ve a new Huawei P30 Lite and subscribed to GiffGaff - £6 per month and I get unlimited broadband, what's ap, instagram, etc Why don't you look into that?
@B.Mamentu 4 жыл бұрын
Is PayPal 100% safe ? Is anyone have a problem with PayPal in the past ?
@PlanetDoug 4 жыл бұрын
Personally, I don't know how safe Paypal is overall. I get nervous using Paypal because I've had problems with my account in the past. And I worry because Paypal is such an automated system that if there was a big problem, I don't know how you would fix it. It's not like you can call them on the phone and fix problems. It's all run by computers, so getting an actual human on the phone would not be easy. 🙂 As much trouble as I've had with my bank, I can at least eventually talk to a human. With Paypal, I don't know if that is possible.
@TreborEioval 4 жыл бұрын
Salut, instead of Viber diownload FONGO, free call to Canada from anywhere in the world and also free to use in Canada calling a Canadian phone number.
@PlanetDoug 4 жыл бұрын
I'll check into it. Thanks. I wonder sometimes if a service like Viber, which costs money, gives you a better/clearer connection than a free app FONGO. I'd certainly make the switch if I can find something better than Viber. Viber has never been a perfect solution for me. It's just something that was recommended to me a while back and I started using it. It just became habit.
@outsiderko 4 жыл бұрын
Can u not extend ur visa in Myanmar?
@PlanetDoug 4 жыл бұрын
Tourist visas can't be extended in Myanmar. The standard tourist visa is 28 days with no possibility of extending it. You have to leave the country and apply for a new 28-day visa if you want to stay longer than that. I don't know if that is true for all nationalities, but that's how it works for a Canadian passport.
@aroonburanasakorn5553 4 жыл бұрын
Your credit card issuer should have caught it. It's not your ordinary or routine uses to purchase these items.Your issuer should have alerted you. Mine did. Sorry to hear but most likely since its a fraud you may not have to pay it.
@larrykp1 4 жыл бұрын
Hi Doug, my sympathy what u have gone thru Re the credit card fraud, by the way, I did send messages at your Instagramm, about myself and if U want any help,take care
@timbimjim514 4 жыл бұрын
Everybody's life depends on their credit card. You're just feeling this a few weeks before us. It's coming us all real soon.
@retire14pattaya9 4 жыл бұрын
Use a vpn
@selfreflection2117 4 жыл бұрын
I don't have a credit card but I do have a debit card. Everytime I make purchases through my card the bank will alert me via sms. Good thing you have some cash on you to get by while you wait for your new card to arrive.
@PlanetDoug 4 жыл бұрын
I've been puzzled by this, too. My bank has a system where I get an alert every time my debit card is used. I like that. But there is no such system for my credit card. I don't know why that is. It would have been very useful if I got an email or message when there is a charge on my credit card. Then I can tell right away if something is wrong. But the way it works, I get no alerts at all. So unless I go online every day and check my online account, I have no idea if something is wrong. In this case, I didn't realize there was a problem until I went to pay my bill at the end of the month. By then, the scammer had had access to my card for weeks. So, it was too late to stop it.
@arty2k 4 жыл бұрын
I would guess that you had an actual burglar in your room. Scary, right?
@PlanetDoug 4 жыл бұрын
My sense is that that didn't happen. The fraud looks to be just an online thing. Somehow, some computer scammer hacked into something and got my credit card info. All the charges were online to Apple and iTunes, which indicates this was just a long-distance crime with someone sitting at their computer in some random country around the world. Of course, I really don't know what happened. It's a total mystery. I'm just hoping that it was a one-time problem and it won't happen again anytime soon. 🙂
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