Customer Karen Says she wants us to drive on her driveway AGAIN after we allegedly damaged it?

Рет қаралды 2,017,964

Safford Delivery and Transportation Services

Күн бұрын

Hey everyone so this is a reupload from last year, We pulled up to this customer's house did a quick easy decking delivery. The day was a bit cooler, mid spring if memory serves us correctly. We noticed the asphalt was still fresh but we made no sharp turns or anything to get the delivery to the end of the driveway. we took pictures of it last time and you can even seen here that there was no visible damage. When we showed up to the shipper however we were notified that she wanted to file a claim for "obliterating" the customers driveway. The Store manager seen the photos and agreed the customer was over dramatic and agreed on this next delivery for the customers second delivery it would be left curbside.
We try to help people as much as we can but with situations like that where the Manager at the shipper and our company agreed to leave it curbside..... The rest the customer can figure out. Also the customer stated we weren't supposed to be there until tomorrow: We the delivery company have no control over the scheduling of the product and that is to be delivered, That is setup with the shipper.
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Пікірлер: 5 500

@SaffordDelivery 2 жыл бұрын

Wanna see the Original Delivery that she claims there was damage? click here: kzfaq.info/get/bejne/n8l7qJmJtZapd4U.html

@yknowiknow5937 2 жыл бұрын

I'm surprised her contractor, shows up, at all, having to deal, with that b*tch, everyday.🤔🤣😂🤷. Be safe, man.✌️

@swissmaid 2 жыл бұрын

Haha, I would like to see anybody steal this!

@iamstevestrough8185 2 жыл бұрын

Papa s******* that's all you are Papa with a dead-end job

@krisyung 2 жыл бұрын

@@swissmaid wot was the address again ? had my eye on the old dry stone wall opposite behind Karen on your nearside of the parked truck ? also a couple of trees would make good fire wood also some turf too if you can walk barefoot thats good stuff but would have to wait till she took off her ears again lol oh yes her mail box would be nice too as keep having my mail stolen thanx have a nice day byeeeeee lol

@MichaelSmith-fj8ul 2 жыл бұрын

I don't blame you a bit. I will leave a load in a heartbeat.

@harryduck1962 Жыл бұрын

It’s definitely a sign of the world we live in when you need to record every move you make.

@Wulfieman 3 ай бұрын

To be fair, it's much better now that you can record everything. Imagine being a delivery driver 50 years ago and you had to deliver that same load to that woman. Without any video recordings it would be your word against hers.

@user-yb5bg8im5g 2 ай бұрын

GOD BLESS BODY AND DASH CAMS...

@chowner Ай бұрын

It is more of a sign of his ego. He needs to find a new job

@upstateplumbing9995 19 күн бұрын

Country folk are entitled

@ChrisInAVan 18 күн бұрын

@@chowner His ego? Way to tell on yourself bro lol. Truckers do curbside delivery. He did her a favor last time and she whined and complained. It's a liability issue so of course he's not bringing it down that driveway. Turn your brain on.

@nickwilliam78 Жыл бұрын

You handled that with professionalism. Well done. She filed a claim and then wants you drive on the drieway AGAIN? Yea, NO.

@cherokeedaybreak 2 жыл бұрын

The contractor should be handling this 100%

@bryanpinto4051 6 ай бұрын

nope, this lady has been watching all the shows on TV and they told her its better if the homeowner buys the material because contractors are rip offs. The lady wants to run the job let her handle it. OR she hired Home Depot to build the deck so let them handle it.

@msdweldingfabrication7051 2 ай бұрын

@@bryanpinto4051 exactly, they don't want to pay the contractor to handle logistics for them, so now it's your problem. There's times when the contractor needs to pick up the materials because the supplier won't deliver to a specific address and the homeowner still doesn't understand material markup?

@Mike1614b 2 ай бұрын

wrong. We have materials delivered to the job site. the only prob here is the customer

@MuckyPup115 Ай бұрын

@@Mike1614bAgain, they don’t let contractors handle it. The best customers always let the contractor take care of it. We show up and the materials are on site.

@wook420 Ай бұрын

@MuckyPup115 yeah mostly cause customers don't understand waste. every time a homeowner says they have the material there it's always short.

@TeslaGengar Жыл бұрын

she’s like a child, it’s everyone else’s issue aside from her: you, the contractor, your company, other drivers, other people stealing her stuff. never once was she like “i really got myself in a situation by being difficult and problematic. i’m sorry.”

@digey Жыл бұрын

She knew, she even tried to downplay it by saying she didn't realize the tire marks would fade. However, she held on to that "Sorry" I'm surprised he got a "thank you" at the end.

@TN_HondaDad 2 ай бұрын

Nope, no one takes accountability anymore and can't fess up they made a mistake. Get upset at your 'contractor" not the delivery truck who places perfectly next to the curb for wait for it..........CURBSIDE Delivery!

@tjallingdalheuvel126 Ай бұрын

Though in plenty of places, one will get fined for putting such next to the road. It is part of the road construction. Likely not private ground and if someone roms a flat, swings into it, you will likely get a letter from a lawyer.

@brucej.willson4764 Ай бұрын

Except the city never pays out when their lack of road maintenance causes accidents. Typical. Lazy and cheap government only funds wars and foreign leaders. @@tjallingdalheuvel126

@brianv5031 2 жыл бұрын

As a tow truck driver I dealt with A LOT of situations just like this. The first time a complaint was received when I was trying to assist a customer more than required, my manager told me something that has stuck with me for 20 years now, "no good deed goes unpunished". My manager was a wise man.

@jerryn7303 2 жыл бұрын

What that saying mean?

@rodolfoplasencia4953 2 жыл бұрын

@@jerryn7303 That if you do good, you will be punished. Got it? So, do good, and if you want do extra good, but get ready, they will come to make you suffer for being good. That happens only with ungrateful. But if you're a business person trying to grow and acquire customers, that's what you do, good, but since you'll get punished once you'll get it you start limiting yourself because they'll be like a guillotine hitting by the middle of your skull so if you aren't alert they almost ruin your life at times. Hope you understand and watch out for evil humans and avoid them the millisecond you smell the punishment!

@jerryn7303 2 жыл бұрын

@@rodolfoplasencia4953 so basically you mean like heartless scammers?

@rodolfoplasencia4953 2 жыл бұрын

@@jerryn7303 no. Heartless human beings. Or people that no matter what you do good to them, they pay bad to us, when we didn't do harm, we didn't do bad to them. Is a commonality on some people. They're evil people. If you don't understand English well use a translator, like Google translate, or maybe you're young and this kind of treatments aren't easily understandable for you. But that is what happens sometimes, you go, you do a service, a job, whatever, or more than a good thing, and they responded in a negative way to you without cause. Do you understand now? A scammer is a thief. Someone that steal. They will be punished but the good people don't go after evil to make them pay for their evil or wrong doing. We count on authorities or God, they or someone without our knowledge will make them pay to all, to evil, to wrongdoers, and to good doers as well but the payment we, the good doers will normally receive is good, is blessings, by God and most humans, but the payment evil doers will receive is the wrath of God up to their destruction, but that's another topic. Hope you understand now.

@jerryn7303 2 жыл бұрын

@@rodolfoplasencia4953 I don't need Google translate. Instead I think you need to use Grammarly, you can look it up and download it for future use. It would do you some justice. The amount of run on sentences written renders your writing incoherent. You have a very pessimistic view of the world. This isn't true for the most part and is only in isolated cases. My dad towed for over 20 years and he experiences people like this less than 1 out of 10 people at best. And he still goes the extra mile for people because he still believes in humanity. He doesn't shy away because of a few bad apples. If you want to lock yourself in a basement, go for it. You must grew old and grumpy from having such belief for so long. I hope you understand now.

@billmccoy3666 2 жыл бұрын

"Burn me once, shame on you; burn me twice, shame on me," is the adage I'd live by too. Boggles the mind that people like her can't understand her prior actions resulted in doing EXACTLY what the delivery type was.

@Amer1can1nfidel 2 жыл бұрын

There's a lot of talk about the lady burning the guy. Her filing a claim for property damage is burning him when he caused the damage, meaningful or not? I've had to file a claim, the guy drove through my yard to the wrong deck, crushing water drainage lines. I did not tell him to deliver to that deck across the yard. I mean he had to ignore an entire Fallin in deck to go to the other one anyways. idk, doesn't matter to me .. its just weird to see so much hate over the claim

@MattHawk5.0 Жыл бұрын

@@Amer1can1nfidel i think the burning part comes in when she wants it in the back of her driveway on the 2nd delivery after she already had filed a complaint. kinda like shes setting him up is what i think hes getting at.

@ncdozer3103 Жыл бұрын

@@Amer1can1nfidel he did nothing to her driveway and filed a claim. There’s a difference lol

@scourge8097 Жыл бұрын

@@Amer1can1nfidel Yeah...this guy seems like a shitty employee. But...it's tough to hire good people right now. You REALLY want petty people when you're selling high end materials(and that composite decking is VERY nice and high end...that looks like Wood, but lasts forever with no splinters and you can power spray it, doesn't lose it's color). And you REALLY don't know what the deal was him and the driveway the last time.

@joshfly210 Жыл бұрын

@@Amer1can1nfidel two different situations. You can’t compare the two.

@alibali193 2 жыл бұрын

If your asphalt driveway is newly laid and still not set you should really cordon it off and not schedule deliveries until it's ready to be driven on

@vivianatribble1805 2 жыл бұрын

I believe her asphalt was about 30 years give or take

@punker4Real 2 жыл бұрын

HOW about maybe do the driveway last after everything else is done

@rodolfoplasencia4953 2 жыл бұрын

She needs to learn in construction there will occur minor damages she needs to tolerate or, cover her driveway with plywood. A sheet is what now, passing the $20's. At $20 a sheet it may be about $400-$500 to cover just one wing of her driveway to get trough it without a hair falling onto it.

@qualitylife9359 2 жыл бұрын

You can’t just leave the stuff at the edge of the road. That is a hazard to other drivers. You and your company could be libel if somebody ran up on this and got hurt or killed. You are being passive aggressive. The company needs to send another driver to work for her. You two obviously don’t work well together.

@rodolfoplasencia4953 2 жыл бұрын

@@qualitylife9359The driver left the load at the curve for the reasons already covered in the video. If someone ran against this load, s/he could've ran against you or anything else and you won't like to be blamed right? Same with the one who placed the load there. Start being reasonable and stop being a Karen or an infantile or an abnormal, always blaming others for your negative outcome. This behavior is common in immature people whether adults or adolescents, in infantile, in abnormal people, if we are speaking with a normal person, then behave as such, if we are not, continue to make the best efforts to behave as normal, as mature, as reasonable, as most adults that work in every field. And if you continue being like that, like the opposite of normal, mature, civil if you please, show your real name to avoid serving you. Because the minute we go to you we will always be missing something, and we are givers, bringers, workers, we will always go to you to feed you, to give you, to then be sucked up and ruined by you, come on!

@LunacyFringe187 Жыл бұрын

My father was a truck driver and my brother is one now. I appreciate what y'all do. Dealing with people like this must be exhausting.

@SaffordDelivery Жыл бұрын

❤️❤️❤️❤️

@country8184 2 жыл бұрын

Now she will always get true curbside delivery. I'm sure the contractor was treated badly as well which is why he dumped everything on her

@bacongrz 2 жыл бұрын

Which is why I do new subdivision framing only. No homeowners to deal with. They’re not even allowed on site. Lol it’s perfect.

@country8184 2 жыл бұрын

I've done work for someone like that in the past and I walked off the jobsite

@bacongrz 2 жыл бұрын

@@country8184 then they tell everyone they can online how you just never showed up again. Lol it’s a Cut throat business. At least most people are pretty reasonable and kind.

@Mike_Hughes 2 жыл бұрын

@@davidf2118 I would do a job for her... Turn up there at 1am with a box full of broken glass and do some heavy-duty sprinkling... That would make the next argument even more interesting !

@bacongrz 2 жыл бұрын

@@Mike_Hughes walking away and cutting your losses is always better than catching a lawsuit when the grass cutter runs some glass over and shoots a shard at someone’s neck…

@daltonschannel8405 2 жыл бұрын

You handled this as best as possible. I'm sure her contractor is dealing with BS also.

@rodolfoplasencia4953 2 жыл бұрын

She's full of it, 60+ years of it.

@rodolfoplasencia4953 2 жыл бұрын

@Sheila Connecticut if you haven't get it rewatch it or try to work for her.

@RTWGraphics 2 жыл бұрын

@Sheila Connecticut Seriously?

@nahni3391 2 жыл бұрын

That's exactly why he doesn't want to come deal with this bs for her.. she probably drives him nuts too.. roadside Karen: You left a pile of air over there Mr. Contractor. You left your wood shavings on my driveway Mr. Contractor. mah mah mah!!!!!😠😠😠

@JimsEquipmentShed 2 жыл бұрын

@Sheila Connecticut yes, you did miss something, go back to the begonias g of the video. This time, turn the sound on. He explains it, in detail, very well.

@007Ag 2 жыл бұрын

I will say she isn’t going crazy and is still being respectful and calm. That’s impressive. You are also still being respectful as well. Hats off to you and to her.

@TrashCanWaves 2 жыл бұрын

How I would play it at this point after my wife put her foot in her mouth is, look you successfully completed the curb side delivery n I will stay here n mark it off it was completed excellently 5 stars. Now that I have u here on ur personal time how much will it cost me to have u move this material further up my driveway if I can personally hire u at this point.

@MA-nu7ki 2 жыл бұрын

I agree with you

@lorimacrae2514 2 жыл бұрын

Yeah but she already went crazy when she sued his company for damage to her driveway which she admitted was gone now and you couldn't see anything. And let's not forget that he was supposed to deliver curbside before and was helping her out by taking her purchase down the driveway. So he was being nice and she gave him her ass to kiss. IJS

@danneumann3274 2 жыл бұрын

You are right. They both had a legitimate issue and both acted like decent adults. She may have been too picky with the last claim, But she did sign off with some slight imperfections left on her driveway. I would say two decent people acting decent

@jetzul23 2 жыл бұрын

How would she know the fresh hot street driveway was gonna take a beating. I think its unfair to lable and display her in this manner

@sbcmike2765 Жыл бұрын

She is the type to think everyone is trying to rip her off so she takes control of deliveries and what not but then is upset when she realizes she can't handle anything at all on her own.

@senpairaijin7079 Жыл бұрын

dirt on the driveway after a delivery from a semi trucks forklift is not the end of the world, Ol Sally here needed to pick up a broom and sweep it into the grass. Instead, she tattled to this dude boss about dirt. she deserves the BS shes getting now

@kanebarresi7312 2 жыл бұрын

You actually gave her the light of day to explain to her, so I’d say you treated her pretty well.

@SaffordDelivery 2 жыл бұрын

kzfaq.info/get/bejne/n8l7qJmJtZapd4U.html

@vincentepallin6657 Жыл бұрын

Good job sir.

@ricks.1318 2 жыл бұрын

She wasted like 20 mins of your day, Mike, .... BUT, on the other hand, ... You patience and calm explanation of REALITY, made her realize that she "shot herself in the foot" after she filed a complaint on you, after the FIRST delivery !! SOME folks just take LONGER for REALITY to "sink IN" ...... LOL

@thomasarussellsr 2 жыл бұрын

I'm actually surprised it seamed to finally sink in with her.

@MajorCLJ 2 жыл бұрын

Wasted time, yes…..entertaining, absolutely.

@ducati916SPS 8 күн бұрын

Stupid is as Stupid does 😂😂

@scrapper1988 2 жыл бұрын

So she complained that he left tyre marks on her drive way........then wants him to do it again!! People do not understand how hard it is to be a lorry driver!!!

@SaffordDelivery 2 жыл бұрын

❤️❤️❤️

@Crosshatch1212 2 жыл бұрын

What i find is unless its for them it ain't working that old saying treat people like you would like to be treated yourself .I wore a t-shirt with this on it when I worked as a painter in a top notch hotel in Edinburgh Scotland met so many famous people .who we are truly beneath. I done this to a lot off them .I would say to them hi could I ask you a favour / as that wrd finished with most they mostly say yes grab you're phone they think you want a selfie with them ,I would then go oh huh I was actually gonna ask you how you're stay at the hotel was then pull out my snagging sheet and tick a box then say and do you mind saying if you are here for a conference and using the conference rooms .I done it too a lot best one was Robert diniro. The only person who I think knew what I was doing was the guy playing at security with him lol .peace we are all humans

@Shirleyowens383 2 жыл бұрын

I haven’t did the job, But I believe 😂

@mattlawton4715 2 жыл бұрын

@@SaffordDelivery dump it and drive off that's her problem not yours.

@janew7008 2 жыл бұрын

It's a freaking driveway it's going to get dirty it is going to sustain wear and tear what's the point of having a driveway if you're not going to drive on it?

@jamielandis4606 2 жыл бұрын

I love how she tried to brush the complaint under the rug. “It’s ok now, I decided to live with it.”

@shadowbanned5164 2 жыл бұрын

I can see this from her side just got a new driveway done and its damaged by a delivery going beyond what was required..Also she didnt seem like a Karen to me at all seemed like a nice lady to be honest.

@senpairaijin7079 Жыл бұрын

@@shadowbanned5164 In zero universes is dirt damage

@theSkavenger84 Ай бұрын

@@shadowbanned5164that driveway is far from new my guy

@SuperVitaminD 17 күн бұрын

@@shadowbanned5164you must be her son trying to defend your mommy 😂😂

@stephengrigg5988 6 күн бұрын

@@shadowbanned5164what? Her driveway wasn't damaged, you see that in the video. The lady was probably trying to run a scam to get a free delivery or something, and then didn't want to deal with the repercussions of being limited to curbside deliveries from there. I don't know what viewpoint you're talking about either. If you have a fresh driveway, either keep people off it and complain if they damage it, or let people on it and deal with it, but she wanted to have it both ways.... like a Karen.

@OGMikey. 2 жыл бұрын

There is a reason her contractor will not deal with her, and only wants to come and build.

@natscat210 2 жыл бұрын

If you think she’s a bad customer then you’ve never worked as a contractor and had a difficult customer or dealt with a difficult person. More likely than not her contractor is overcharging her for as little work as possible. It’s the contractor’s job to manage drop off of materials and coordinate with delivery drivers/companies when there’s a new driveway or any other obstacles. Too many people in this thread have no clue how unprepared the average homeowner is to deal with situations like this. However due to a national shortage of skilled labor, you’ve got a lot of contractors barely showing up…not properly managing their projects, not considering the homeowner or their property or that things might go wing… then things like this happen. Meanwhile those contractors still end up getting paid and some charge whatever they want because they know people in their communities have no other options.

@kimberlyh.1090 2 жыл бұрын

@@natscat210 And yet the Contractor still doesn't want to do anything for her other than build..so clearly he think she's a bad customer. I don't get the the essay; it changes nothing.

@jeromewhispers 2 жыл бұрын

@@kimberlyh.1090 So because he's a shitty contractor it makes her a shitty customer?

@nike_king2251 Жыл бұрын

@@jeromewhispers the contractor isn't shitty. His job is to build the project not to be out there waiting for a delivery. All she needed to do was see it arrived safely and go back inside. I hate people like her

@bryansmith7238 Жыл бұрын

@@jeromewhispers both can be true

@richlacombe5553 2 жыл бұрын

I can't imagine working for this woman, she's the type no matter how good of job you do it never enough. She will build up a name and nobody will want to do work for her.

@phantomf41 2 жыл бұрын

Exactly! Such a negative aura around such type of people

@donnahall6573 2 жыл бұрын

Yep, word gets out fast. People like her end up tying up company time while we try to make them happy. Especially when it's a newer company and they're trying to make a good and honest name for themselves.

@Heeman5 2 жыл бұрын

Call her hot potato 🥔🤣😂

@peterbellwood5412 2 жыл бұрын

@@Heeman5 No way bruh . I love hot potatoes , with plenty of butter and cheese ! 8-)

@lilianapiaf1286 2 жыл бұрын

*Working? No! Living with her, must to be a nightmare!*

@williesnyder2899 2 жыл бұрын

Plan B, the gentler and softer approach, satisfying for you, frustrating for the chronic complainer. Good for you sir!!

@jameslovitt994 Жыл бұрын

Perfect example of what happens when the paint chips you've been eating haven't been tested for lead.

@michaelviardable 2 жыл бұрын

Its absolutely amazing how some people will repeat themselves to oblivion thinking things will change 😂

@michaelviardable 2 жыл бұрын

@spidy9237 makes sense

@pattycakes3842 2 жыл бұрын

Haha good point, when they repeat themselves trying to control,

@Dominion997 2 жыл бұрын

Insane

@kcook8119 2 жыл бұрын

Just like the BLM narrative.

@keltaruusutravels4024 2 жыл бұрын

When someone keeps repeating themselves, it's because they don't like the answer and are hoping to get a different one. 🤔 They are trying to wear you down. Stick to your original answer and save yourself trouble.

@tompliska 2 жыл бұрын

You say "that's what you get when you do me dirty" but you're still going above and beyond trying to help her... offering to call the office to see if you can take it back... explaining everything to her. Drop it and ignore her and go would be giving her what she gave you. But you saw she's dealing with other issues and offered what you could. You're a pro. Respect.

@twizz420 2 жыл бұрын

And she'll still call the place back and complain. You can't win with idiots like these.

@YouD0ntSay 2 жыл бұрын

But he needed the material for the vid.

@pamelameadows9717 2 жыл бұрын

That's what you got from that? What I seen is he was trying hard to antagonize her even when she was trying to come up with the solution. I also got the impression that first time he came the driveway had just been paved. So He suggests the someone they go look at the first video and all I seen was an asshole who was acting mean and crazy. You should have heard the things he said and then he gives this crazy laugh. This guy was not a nice and innocent party. I would have reported him to

@pamelameadows9717 2 жыл бұрын

Just for the fact that he said that's what you get when you do me dirty and then he acts this way. He didn't act any better on that initial delivery he's talking about. He suggested weird and watch his first post about it and he was a jerk the first time he was there. He even was using profanity and gave this crazy laugh over her reaction to things. This guy doesn't need to be in a business where he's going to have to interact with any customers. I can't believe he thought that that other video was going to exonerate him it just made him look worse. That's what means you should realize it when he said that's what you get when you do me dirty. Because that's exactly what his attitude was

@Henry5623 2 жыл бұрын

@@pamelameadows9717 How wildly entitled are you to devote, not one, but two paragraph length comments complaining about someone you don't know, never will meet, have no connection to and no reason to be bothered by? People like you, who excessively critique and hone in on insignificant meaningless discrepancies like personality conflicts, are the reason I always encouraged everyone in any line of business who has to deal with the public, to record everything. Not just for insurance. But to prove that what was asked of them was done because at the end of the day, as well as in court, no one cares about your smile and bubbly personality. Did you fulfill what was contractually obligated of you? Yes? Case closed. Simple as that. Like it or not Pamela, the world doesn't revolve around you. Nor are we obligated to care if you don't like our personality. Be thankful we consider you a customer at all, as we aren't obligated to do so. Also, let it not be lost upon you that those, like yourself, whose only skill set in life is complaining incessantly about everything, always have to pay to have anything done because no one wants to deal with you otherwise. Check yourself before you assume the worst of others. Period.

@motherfudger6664 2 жыл бұрын

She's worried about theft, are there really that many thieves equipped to come and swoop up a package THAT LARGE?

@AJY-ee7yk 2 жыл бұрын

Not to mention it looks like a nice suburban neigbborhood

@masterk5372 2 жыл бұрын

She crazy lady 😂😂😂

@Chupamiculo 2 жыл бұрын

You can’t argue with idiots

@bigrayskitchen6803 2 жыл бұрын

Yes

@Multiillumanati 2 жыл бұрын

I’ve seen jipo’s steal 10,000 welsh slate from Tesco on a weekend with high vis vests on , took them 3 hours to load £30,000 worth of slate into a rental van 😂

@eonreeves4324 2 жыл бұрын

in my head the entire time "Just go, you did your job" Curbside delivery - have a nice life!

@phil42 2 жыл бұрын

You demonstrated great patience and customer service. This is why I don't do customer service anymore. I don't have the patience to deal with this kind of stuff anymore.

@SaffordDelivery 2 жыл бұрын

kzfaq.info/get/bejne/n8l7qJmJtZapd4U.html

@trapmafia4716 2 жыл бұрын

It's nothing that can't be worked out, you find most people can be reasoned with at the end of the day people just want to be respected and feel they matter, the arguing and altitude is rarely about the delivery but other issues in their lives, never take it personally

@jasonb6315 2 жыл бұрын

@@trapmafia4716 People need to not manifest their shit on others. They need to be punished just like a child.

@trapmafia4716 2 жыл бұрын

@@jasonb6315 You got issues bruh

@JB0010 2 жыл бұрын

I would of told her "what's with all the smoke Lahey?" then do a burnout and dip

@SuperDrumwolf 2 жыл бұрын

no wonder the contractor won't come around, who knows what grief she has given him.

@winstonmarajh991 2 жыл бұрын

Maybe the contractor is at fault and won't take responsibility as she said this lady explained herself very well and all these foolish comments shouldn't make her out to be a Karen !

@jasonhumphrey6601 2 жыл бұрын

This is sad because both people handled this situation perfectly. I do feel for the lady though. She never raised her voice, never was disrespectful and stayed calm.

@Edmocci 2 жыл бұрын

Yep I give her credit for that. All she wanted was her property not damaged by an alleged professional driver and he left with the load with the intent on butt-fucking her and extended it for 25 minutes to make a video and calling her names too. Mike probably is just a general creep.

@floridaboy9213 4 ай бұрын

Man I work for an LTL company and I know exactly how you feel. Customers want you to go over and beyond when they paid for CURBSIDE!!!!!!! Stay safe out there brother

@Backyardmech1 2 жыл бұрын

😂 I just love how’s she’s so dumbfounded after the complaint was mentioned as to how he was supposed to deliver. Me personally I would’ve just driven off and told her I was told by dispatch to not drive on her driveway.

@josephinetracy1485 2 жыл бұрын

huh huh.... ur tho funnee

@cogline9 2 жыл бұрын

"It can't stay here!" That's not his problem, he delivered it to your property. Good luck lady! \o

@catpaws1196 2 жыл бұрын

“ it can’t stay here”. Well , you better move it lol.

@michaelcudby787 2 жыл бұрын

I would have said "give me $200 cash NOW,& i will do it,BUT i wont take any complaints,if I damage your driveway.Pity help the contractor,when he goes to do the job.

@williamcruz7976 2 жыл бұрын

You can tell that lady is a living hell and has no sense of what is going on. She feels like she is the ONLY customer. So laughable. She had no will to try to understand and simplify the problem which is in fact not a problem. Dude is contracted to just deliver "curbside". I think a lot of people know what that means. It doesn't mean go and leave it right on your porch. Stupid ass people I swear. One of the lamest parts of the customer service industry.

@MegaBrenda1970 2 жыл бұрын

@@williamcruz7976 actually his paperwork didn’t say that at all.

@williamcruz7976 2 жыл бұрын

@@MegaBrenda1970 you must be dispatch?

@paulatkinson4439 2 жыл бұрын

"Call the store and have them order a pick-up order" - GREAT way of saying "I'm not gonna load it back up now." But you relented on that at the end. You tried. You did EXTRA GOOD !

@robinwelch2265 Жыл бұрын

🏵️She was only pretending to be nice to get her way. I'm glad that she has suffered a consequence for being ungrateful.

@coen1504 2 жыл бұрын

He is so calm and sticking to his story. amazing !!

@Mike_Hughes 2 жыл бұрын

Classic, subtle, 'middle finger treatment', while still keeping your hands in your pockets !

@thetruthii5001 2 жыл бұрын

Because she was nice the entire time and he had the upper hand so there was no reason for him to not become he had decided he was gonna be an asshole before he even got there

@donniebrown2896 2 жыл бұрын

How many times do you see remarks warning consumers to check reviews of contractors?? As a retired contractor, we need to see reviews of customers.

@roberthardy2013 2 жыл бұрын

As a landlord I would love to check renters like they check me, some real doozies out there and not what they seem at first.

@garulusglandarius6126 2 жыл бұрын

Absolutely 👍

@banshee8989 2 жыл бұрын

The way the economy is right now, I pick and choose customers. I have been around the block enough to be able to read... whose going to pay, and who is going to try and gouge after the job has been done. This lady accually does not seem all that bad, Ive seen much..much worse.

@cogline9 2 жыл бұрын

@@banshee8989 yeah it seems like her issue is more about the truck, and therefor the delivery being brought all the way up to the house. It's possible that the contractor messed up when placing the material order and didn't specify where he wanted it so the driver naturally took it up to the house. In which case this would really be on the contractor but he's pawning it off on the delivery driver. Either way, well handled my dude!

@brandonj562 2 жыл бұрын

We need a angies list

@thomasarussellsr 2 жыл бұрын

Dealing with Karens... Headaches, everyday there are Karens making your life harder than it has to be. I wouldn't drive it an inch down her driveway after her claim last time either. You were more than patient with her. You did well dealing with her as best as you could.

@Mike_Hughes 2 жыл бұрын

He was a Karen Master !

@Ae3lolz 2 жыл бұрын

not only that, but a trump supporter. i was not surprised when she tried to claim theft that hasn't happened.

@josephinetracy1485 2 жыл бұрын

Men outnumber women in this country's prisons 35-to-1. The real problem in the world are all the GD Kevins!

@wendystephan35 Жыл бұрын

I love when people can get back at these Karens by doing exactly what the Karen wants but causes great inconvenience to her.😅

@brucethecurmudgeon8538 2 жыл бұрын

Dealing with the general public is a PAIN. Dealing with Karen and Kyle makes life no fun. Most people are reasonable, it is the 10% that makes life difficult.

@magsplice 2 жыл бұрын

I hear ya!!! But I think it’s Karen & Darren… never heard Kyle before, but it’s definitely catchy! Lol 😂

@mommygarcia9137 2 жыл бұрын

It’s Karen & Darren

@justanotheraviator2357 2 жыл бұрын

@@magsplice lol, I always heard Ken, but don't bash Kyle, all 3 Kyle's I work with are awesome.

@magsplice 2 жыл бұрын

@@justanotheraviator2357 well sorry if you misunderstood, but I did say it was catchy, so I definitely wasn’t bashing, just first time I heard Kyle, but I totally concur 100% on the Kyle/because I know a few of them myself. But sorry if ya took as a bash, definitely was not, but thanks For sharing

@justanotheraviator2357 2 жыл бұрын

@@magsplice naw, I'm just playing

@sondraleonard212 2 жыл бұрын

She was actually very understanding toward the end. And thanked you after the back and forth negotiating. You explained to her well why you couldn’t drive on her driveway. Good job man! It’s understandable that because she is having difficulty with her contractor, she is generalizing her frustrating to include delivery folks like you too. She seemed to be able to discern that from your calm explaining of what you can and cannot do.

@DarceyRecords 2 жыл бұрын

Yea, she didn’t seem like an unreasonable person, just someone who has been extremely frustrated doing business with a terrible contractor.

@Mike_Hughes 2 жыл бұрын

@@DarceyRecords Bollocks.

@DarceyRecords 2 жыл бұрын

@@Mike_Hughes no thanks, I’m not interested.

@Mike_Hughes 2 жыл бұрын

@@DarceyRecords Was not an offer...

@DarceyRecords 2 жыл бұрын

@@Mike_Hughes oh, it was a request? Well don’t worry, you’ll grow a pair when you get older.

@dovahkiinsadventures7632 2 жыл бұрын

Dude. You have the patience of a saint. As I got older my patience is non existent. I would have told her " You filed a complaint. This is how this works. Deal with it Karen. Now it is your issue." *hop in truck n drive away*

@michaelgarrity6090 2 жыл бұрын

Same here! Mike was more than patient with her.

@SaffordDelivery 2 жыл бұрын

Just seen this comment!

@80bbygrl Жыл бұрын

I would never drive on that driveway again either... If she already filed a complaint and made an issue out of it why on earth would you drive on it again?

@paulaatterberry4126 2 жыл бұрын

I don't blame you guy oh, I wouldn't want to deal with her either! She's trying to make her problem your problem. You did the right thing!

@lopaka79 2 жыл бұрын

From her talk nothing is this broad's problem.

@bobos245 2 жыл бұрын

Many customers have problems with unprofessional services and contractors, they then think everyone is trying to screw them over. This driver should have used his discretion to not drive on what is noticeably new tar in the previous delivery. Her better attitude and demeanor could have gotten her further, but people get way in over their heads when projects start, tensions get high when customers have to be involved in things they shouldn't be involved in. This boils down to the contractor dropping the ball. A customer shouldn't have to worry about product being stolen, and project logistics. That's the contractors duty. Something she pays him to take care of.

@SaffordDelivery 2 жыл бұрын

@@bobos245 kzfaq.info/get/bejne/n8l7qJmJtZapd4U.html

@SaffordDelivery 2 жыл бұрын

kzfaq.info/get/bejne/n8l7qJmJtZapd4U.html

@paulaatterberry4126 2 жыл бұрын

I'm glad you liked my comment!

@G_____ 2 жыл бұрын

I would have died of laughter if I was there and you said “normally I leave it as far down the driveway as I can”

@yankeeapple5615 2 жыл бұрын

I learned how obsurd and rude the public is when I worked at McDonald's at age 15. I swore I would never work with the public ever again after that and I haven't.

@lilolme69 2 жыл бұрын

What do you do nowadays?

@ncdozer3103 Жыл бұрын

@@lilolme69 your mother

@lilolme69 Жыл бұрын

@@ncdozer3103 The law says it is against the law to 'do' dead people......

@justmy2abelincolns272 Жыл бұрын

I love it. Good for you! I own an auto repair shop in Los Angeles and I’ve never forgotten the few people in the last 10 years who have tried to screw me over. They think that with time passing, we will forget them and what they tried. Nope. I always send them away even if they’re being dropped by a tow truck or pleading with me to help them. Not even remotely interested, and I also call the local shops I work with and let them know who it is, what they drive and what they did so they avoid the same headache. It’s so delicious when it happens! Lol

@addyznxanyzz3179 Жыл бұрын

You’re just as bad as those people

@addyznxanyzz3179 Жыл бұрын

I wouldn’t try to screw anyone over either, I’d always send them type of people on their way too, but calling local shops, after quite some time would be a little silly as a grown man, people do shitty things sometimes for all you know they learned and if they didn’t that sucks but still isn’t your business after their out of your shop.

@jackwilbur9419 2 ай бұрын

@@addyznxanyzz3179too late

@austinlemaster1150 2 жыл бұрын

I deliver golf carts to people and man Do I get into with the customers. you stayed calm and collected held your ground and did your job 100% correct. keep it up man!

@swimmer8585 2 жыл бұрын

Honestly, she was pretty polite. She might not have been happy with the situation but she didn’t lose her cool on him nor did she become mean

@redeyeman06 Жыл бұрын

She switched up the second she saw the camera...

@sidthekidfan01 Жыл бұрын

she filed a claim against them are you baked ? definitely a karen

@3DGFan9000 Жыл бұрын

@@sidthekidfan01 i mean damaged driveway she can file a claim. But she was polite here other then general frustration. I don't think she was a karen

@danielblaise156 Жыл бұрын

@@3DGFan9000 I agree with you, she doesn’t seem like a Karen.

@dvr2838 Жыл бұрын

@@3DGFan9000 thats usually how they lure you in all polite and smiley so you wouldn’t think nothing but in reality they pieces of shit who is unhappy with life and try to make your life miserable as well

@Actionronnie 2 жыл бұрын

10 years from now, everyone is going to wish customers were this nice 🤣

@NerdGlassGamingPA 2 жыл бұрын

if they are not nice, they aren't going to get deliveries, they will carry their sh*t themselves :D

@georgemartin5980 2 жыл бұрын

With the way worker empowerment is going, companies are going to have to start telling customers to fuck off or their employees are just going to keep disappearing.

@lilolme69 2 жыл бұрын

I own my own business so my customers are ALWAYS nice, or they do not get served 🤣

@mattban4136 Жыл бұрын

Damn, you're so right. Imagine when the current young generation are in her shoes. They will be monsters.

@4TheRecord 3 ай бұрын

She still doesn't understand that she's the reason why she's now having this issue. My dad had an issue with an old woman years ago. He went to pick up her car that wouldn't start from her driveway. The driveway slopes down towards the house and my dad had to park the truck across the road blocking it. As my dad started winching the car up the woman comes over to her car and opens the door. It was parked with the rear facing out so the slightly open door damaged her fence and she ended up putting a claim in for the fence and some damage to the car door. I really hate people like this who go out of their way to cause problems. I think they're bored with their life and have nothing better to do which is why they are like this. It may sound wrong but if possible I would avoid dealing with older woman. They are never wrong in their opinion, it's always going to be someone else's fault.

@jasonbaker1493 2 жыл бұрын

love these type of people, always asking for help and suing you for it afterwards.

@mikemidoshi2973 2 жыл бұрын

I love it, "its a curb side delivery", "so can you put it anywhere where its not next to the road"...I laughed out loud at that one. Maybe she did need to put her ears in after all.

@reneelosie2644 2 жыл бұрын

Ears hell she needs her BRAIN IN.

@connectingdots3574 2 жыл бұрын

She halfway to the house and hears him fine! He said a few times, hilariously, "you wanna go put your ears in?" I like your attitude, as well. It seems many variables are in play from pickup to delivery, that aren't very well in your control. Good state of mind, sir. Professional and fun to watch!

@mil2k11 Жыл бұрын

I have to give the lady a bit of credit here. Once she understood what was going on, she seemed pretty nice. I'm sure aggravations come from being a homeowner getting hit with unexpected costs. Might have been the issue. Maybe not. But she was pretty understanding once our host let her know what's going on.

@blade_20 Жыл бұрын

Have to agree with you. Seems her frustrations were with the contractor and others got the bad end of that

@sonnyjs15 Жыл бұрын

I agree. She knew she's the one that did this. Seems like she's owning it.

@lagladiator4x435 Жыл бұрын

She made a claim for damaged property and asked him to “damage” it again. This lady is a pos. This the type of lady you can’t changes flat for or she’ll say you damaged her studs. Narcissistic the very least.

@ohigedid91xbox9 7 ай бұрын

No… she tried to scam them out of money

@ohigedid91xbox9 7 ай бұрын

Never give credit to a scam artist, if she was so innocent she wouldn’t have filed and closed out a claim and then try and have them do the exact same thing, she’s a scam artist home owner, anyone who’s worked the trades knows this type, she knows more about how to screw you legally than you’re going to expect, she put on the innocent lady act when she realized she was wrong to get what she wants, no she’s a pos

@modernhustle11 2 жыл бұрын

This was honestly pretty civil from both parties

@sawyer4981 2 жыл бұрын

TBH I don't even think she qualifies as a Karen. I've been working with the public for a very long time, most of them very rarely calm down & treat you like an actual human being like she did. You've got some good soft skills, I'm sure that made a huge difference here.

@jamess5630 2 жыл бұрын

I was basically going to express the same idea. I don't think she was a karen at all. She definitely recognized her fault and didn't even hold it against him in the end. That is not what a karen does. She had a legitimate concern and as humans do, maybe got a little shitty. A karen just stays shitty while she in the end didn't seem too bad at all.

@rodolfoplasencia4953 2 жыл бұрын

Sawyer & James seems you needed more from her. At her age, she didn't know a driveway can get marks, she filed a complain on "obliterating her driveway" what kind of word is that one, a legalise word? Think guys! Then "you can't leave that there", "I don't know about the contractor" etc etc etc. Like, you watch her, she walks like you have to stop your life because she's moving, acting, thinking, to come back and hear her saying "can you put it here?" She doesn't get them that she already received her delivery. Is done. Takes time, energy, lots of care to offload a heavy equipment, pick up, move a piece of load. She had it. Done to next job. Now was the drama part she needs to throw because she wasn't accepted at a Housewives Hollywood soap, The View or she doesn't have a man willing to put up with her. And you both think she wasn't a Karen? I don't know but to me, she's not the kind of person that has a long time team at anything, because the minute you deal with this person the minute you need to know she'll ruin your life the second minute if you stay there.

@jamess5630 2 жыл бұрын

@@rodolfoplasencia4953 ok, but then she admitted fault in the end. A karen will double down.

@rodolfoplasencia4953 2 жыл бұрын

@@jamess5630 I'm not too convinced of her spirit and lack of humbleness. I feel if you really trusted this woman for what you felt she recognized or said at the end without feeling her attitude even in the end, and you are the one serving her, you will regret every minute and every Dollar you earn from her. This person can make you hate your job. If you work hard like I do, like contractors and transporters do, a client like this can make you question your work, your dedication and sacrifices, believe me when I tell you I served some am looking forward to get better in life to go knock on their doors and or send them every penny they payed me for my hard work. Because they're humans that really can make us feel like we have to go, work for them and we are the ones that have to pay them, unbelievable! Run from them!

@JohnSnow21212 2 жыл бұрын

Not a Karen. She was respectful and just wanted it moved. I completely understand why he didn't though. Not much to see here.

@bigtsperspective5831 2 жыл бұрын

Just want to recognize the calmness and explanation he gives his customer. I hope this man stays successful with what ever he dose . Excellent customer care . Much love

@jesserevilla992 Жыл бұрын

No he was condescending..

@archstanton5603 Жыл бұрын

You were really patient with this customer - well done!

@joshbigman1745 2 жыл бұрын

😂😂😂 you taught her a valuable lesson. I bet she won't mess around with drivers next time 😆

@thetruthii5001 2 жыл бұрын

What lesson would that be if someone comes to your home and damage your property pretty you should just not say anything is anything because they might do something to you is that the lesson that you think she needed to learn? He was wrong

@kirsikka1029 2 жыл бұрын

@@thetruthii5001 he was only wrong for going the EXTRA onto her property. Try to help her out & she bitches about it NOPE NEVER AGAIN! THAT IS WHY THEY ARE CURBSIDE = STAY OF OF PRIVATE PROPERTY! DROP IT ON THE CURB END OF STORY. The damage he did was tiremarks on a driveway, hardly anything worth giving a second thought to. I feel sorry for the contractor 🤣 I wouldn't touch her house with a ten foot pole!

@LiterallyAnythingg 2 жыл бұрын

@@thetruthii5001 Do you not read any of the other comments from the other construction workers commenting before pushing your opinion? 🤔

@jackwilbur9419 2 ай бұрын

@@thetruthii5001yeh the damage was so bad it disappeared.she now has curbside delivery

@sleepbabie 2 жыл бұрын

Man, you handled it perfectly. I drive for DoorDash and people are horrible to me. I text and call and triple check where they want their items, most don’t answer, and I get yelled at. I can only imagine how mistreated you are. You’re a good man.

@phantomf41 2 жыл бұрын

Great respect to you guys dealing with these type of people everyday.

@susanbildner Жыл бұрын

I had the same problem when I was a truck driver . You go dude. Keep records . We didn't have camera's back then.

@rickycooksr.6671 2 жыл бұрын

I drove for 13 yrs for a lumber company with the same rig you drive .man some of these customer be tripping. But you handled that fight perfect.YOU try to help people they fuss.well done .

@larrycroft6819 2 жыл бұрын

Been there. Tried to tell a man my truck would tear his yard up, he said it would be ok. Backed in, truck got stuck, had to call tow truck to pull me out. This was before I was an O.O. lesson learned. You have to learn not to let someone else run your rig, weather your driving or loading, unloading.

@HVASEA 2 жыл бұрын

You handled this very well. I would of dropped the load and said bye! I could not be bothered with all the Karen drama. You sir are a Saint!

@gregschmidt9321 2 жыл бұрын

He left it on the public right away he didn’t deliver it to the customer can you deliver something to a customer is put on their property not on the right away for anyone to steal

@HVASEA 2 жыл бұрын

@@gregschmidt9321 she had the option to refuse delivery.. She didn't... Enough said

@gregschmidt9321 2 жыл бұрын

@@HVASEA Well if you listen closely to the video of her she specifically told the man he couldn’t leave it there I guess that’s refusing as far as I know when you tell somebody is delivering something you can’t leave it there leaving something on the public right away come on that’s free game for anybody to pick up but she did tell him you can’t leave it there I don’t know where she bought the stuff from but if I buy something I bought it from Home Depot or Lowe’s and they don’t have a problem delivering it wherever you want it so I don’t know what kind of third rate play she’s buying her stuff out and ask for a little person like that he’s going to be out of his mind what happens if he delivers furniture for me and wants to leave it on the curb I used to deliver furniture for a furniture store you can’t leave a persons stuff out on the street

@HVASEA 2 жыл бұрын

@@gregschmidt9321 Whatever man... I could care less. Hooray for you...Here's your award :)

@draconiceon2638 Жыл бұрын

She seemed like a fairly reasonable lady all things considered wasnt overly agressive and when she realized you werent gonna do it she didnt get mean or nasty she just said its alright i’ll deal with it

@SaffordDelivery Жыл бұрын

kzfaq.info/get/bejne/n8l7qJmJtZapd4U.html

@mildredpierce3400 2 ай бұрын

No definitive answer on what a "Karen" is. (3) traits that define a "Karen", pleeezzzz

@JakeStreisand Ай бұрын

Nah karen

@AnotherViewBot Ай бұрын

@@mildredpierce3400 Unable to take accountability Overreacting to minor issues Overinflating the seriousness of issues Combatativeness or Overtly aggressive Smugness Incorrect sense of authority I gave you twice the amount you asked for, and I could go on. From now on I suggest you not make such disingenuous demands, because I just know you're gonna come back and try to refute these, Karen.

@mildredpierce3400 Ай бұрын

@@AnotherViewBot lol....i'm going to christian you, A "Karl". Ty for your passionate reply.

@kawheeler711 2 жыл бұрын

All she needed to do was sign a damage waiver and she could have had it delivered wherever she wanted. At her risk, not yours. Nice job handling the situation.

@MsMarmolade 2 жыл бұрын

“Nope just leave it. I’ll take care of it.” Yeah lady, that was the plan all along. This was the most professionally petty thing I have ever seen and I loved every minute of it. I believe her “Thank you” at the end was for teaching her about actions and consequences. Awesome! 😂

@Mike_Hughes 2 жыл бұрын

@Toni torre And why not ??

@kytown4248 2 жыл бұрын

@Toni torre I agree

@SuperReznative 2 жыл бұрын

@Toni torre we need more grace in society, everyone is going through different stresses.. that makes good community, and good society. Jesus says the greatest of commandments is to love one another. #JESUS

@randykrause6140 2 жыл бұрын

Seems like she finally realized what she had done n there is no turning back once you got started causing trouble.

@Aliyah_666 2 жыл бұрын

@Toni torre She had it coming, does she have the wherewithal and skill to do this job....nope. So stfu and get over it, she played childish games and got treated like a child.

@bubba99009 2 жыл бұрын

What a nightmare to deal with. Obviously there's gonna be repercussions for filing a complaint and trying to get a free driveway repair or whatever her goal was there. As she just found out.

@SuperCaliforniaBarbi 2 жыл бұрын

Dirt on a driveway oh the humanity

@whoogoesthere 2 жыл бұрын

I surly would not go out of my way to help her the second time around! Screw me once that's on you, screw me twice well that shit will never happen!

@SaffordDelivery 2 жыл бұрын

kzfaq.info/get/bejne/n8l7qJmJtZapd4U.html

@bobdeengineer7396 2 жыл бұрын

This is the problem in a fast paced "entitled", "want it yesterday" society. Thank god there are people like this driver that can teach humbleness to "entitled" people. I live on the North American Continent but I am on Island time. 🏝🏝🏝. Respect to the driver, you give me hope.

@nimrod275 2 жыл бұрын

Best thing you do is to record these deliveries. It’s your best evidence for these instances. Your company should pay you to use these as training videos for new hires. Great customer service to you and stay safe out there making your deliveries! 🇺🇸

@FaZeredemption3 2 жыл бұрын

lol its his company

@zjedinite 2 жыл бұрын

“Training vide” on how to act revengeful?! 😂 good luck on running a business if you think this is professional conduct.

@kevinmaxwell7379 2 жыл бұрын

@@zjedinite she deserves it.

@zjedinite 2 жыл бұрын

@@kevinmaxwell7379 Whether she does or not is irrelevant. If you are a business owner, you need to act professional and NOT revengeful to continue to grow your business. You can always deny to provide her service, the best thing to do is to not engage with toxic clients. I would just deny that delivery and move on building my reputation somewhere else. I’ve been self employed since 17 years old but ones I wisen up a bit later I formed my company, I have ZERO complaints in over 25 years of business.

@luvyatubers 2 жыл бұрын

@@zjedinite good choice unless revenge video making business is better

@jeffreyyeater1780 2 жыл бұрын

I'm a contractor and have had people like this . We all have . Always out to get you. You absolutely did the right thing. ✅

@josephinetracy1485 2 жыл бұрын

Many of the worst people I've ever known have been contractors.

@christopherjones3614 2 жыл бұрын

“Proceed with caution on a curb side” 😂😂😂 “You wanna go put your ears in????” 😂😂😂 Mike you crack me up my Brother… seriously I’ll have to hit you up on Instagram when I’m heading down to the States on business and have a beer/bite to eat. I know we’d have a good laugh. Great job handling “Karen” 🙄… a very entertaining way to start my day LMAO. Stay safe Mike and keep putting out the awesome content. Cheers from 🇨🇦 - Chris

@SouthBrooklynRR 2 жыл бұрын

I think that's what "Burning your bridges behind you" means.

@nick9463 2 жыл бұрын

Can't believe some of the customers you have to put up with, your just the delivery man man. Props to your patient personality bro.

@cogline9 2 жыл бұрын

Tire marks on the driveway, can you imagine the horror and embarrassment? What will the neighbors think? Scandalous!

@randalllaue4042 2 жыл бұрын

The contractor can’t stop and run errands. It’s all all understandable...

@masterbond9 2 жыл бұрын

im an electrician in NYC, I have gone to job sites that had nobody working on them specifically for a delivery on several occasions. a decent contractor would send someone if the property owner/manager says that it needs to be taken care of

@randalllaue4042 2 жыл бұрын

@@masterbond9 did not say how big the contractors business was, the current person might not approve of leaving their job for errands... you still have to fight the stereotype of never showing up.

@masterbond9 2 жыл бұрын

@@randalllaue4042 yea, thats a good point, but the contractor still has a responsibility to take care of certain things

@D60433 2 жыл бұрын

That maybe but the property owner has a responsibility too. Her actions last affected her treatment this time. Something Something people forget.

@masterbond9 2 жыл бұрын

@@D60433 yup

@Clemsontiger21487 2 жыл бұрын

She’s probably been burned on the past. Sounds like the contractor came by and said wow, he messed the drive way up and it pointed a finger at you. You handled it professionally imo

@Icutrauma11 Жыл бұрын

No, she actually stated that the driveway was not the issue it was that she wanted it to be placed next to the driveway. So she lied when she reported that the driveway had been damaged.

@jan_vyhnak Жыл бұрын

Seems to me like she was burn in the past too. Like a witch in last life or st..

@stanjon7 2 жыл бұрын

Sometimes customers can be the biggest POS. Never forget working at a hardware store an old lady came in and couldn’t afford a new battery for her drill. An older employee feeling sorry for her gave an older one we used around the store. Three months later she came in raising hell about how it no longer worked and bitching up a storm. The manager replaced it just to get her out of our hair. I still think we should’ve told her to leave.

@951NewNow Жыл бұрын

We need to have about a 50 percent surcharge in place for customers like this. Look at the time this very professional drive is wasting!!

@damageincorporatedmetal43v73 2 жыл бұрын

I like how you handled this situation. It's like when I worked @ a local Casino. I explained to some of the Elders that would Visit the Facility, why I was doing what I was doing. Some of them would fall to the floor & would explain to them to lay down and relax. We have a medical team en route. Because of insurance reasons if I were to pick you up & accidentally injure you I could be held liable.

@noahlbecker 2 жыл бұрын

Damn you really couldn’t type “at”

@donnahall6573 2 жыл бұрын

I about lost it when she said "My contractor doesn't want anything to do with it"!

@kipper7059 2 жыл бұрын

I've dealt with irate people long before "karen" was even a label, who would definitely fit the definition of a Karen. I will say you were professional with her. And had every right to refuse trying to do her another "solid". I would also say you've probably have dealt with a few True Karen's who earned every meaning of the word. But honestly she doesnt fit the mold on this one. KZfaq recommended your channel, and so far I like it.

@MegaBrenda1970 2 жыл бұрын

I think she has just been having to deal with stuff that is far beyond what she should be doing because she has a crappy contractor. She sounds a tad bit overwhelmed to be honest and like she is about to cry.

@superyachtchef 2 жыл бұрын

You dealt with Karen & Kyle Senior

@Kenny-bj2zq 2 жыл бұрын

@@MegaBrenda1970 Yeah they are some good contractors but they a lot more bad ones that do shitty work and try to rip off customers. I had this contractor install a new shower on this house I bought it was empty I paid good money didn't go with cheapest bid and I showed up and they where using old ass wood for the frame I was like really! - Made them tear it all down and replace it - He was pissed but couldn't really say anything

@MegaBrenda1970 2 жыл бұрын

@@Kenny-bj2zq that happens a lot where I’m from. Sad! Good thing you caught it in time!

@mrs.c5471 Жыл бұрын

The problem with this, is Karen isn’t a “label” it’s a given name. And it’s disrespectful and degrading. Use your Moms or wife’s name instead and see how you feel. Let’s just stop calling people real names, thank you

@chowner Ай бұрын

This guy is toxic AF. He creates most of his problems himself.

@mrbawsaq623 2 жыл бұрын

I commend you so much. I did customer service for years, and the great customers really made the job. These customers...yeah. I had to find work away from the customer field lol. So kudos to you friend!

@chopboss 2 жыл бұрын

When she noticed the camera she acted all nice. Classic move

@saigaboybeast2249 2 жыл бұрын

She knew she done fucked up. I love it when a worker gets back to a customer after they did them dirty. All of a sudden they're so innocent

@bdkyer 2 жыл бұрын

How did she do him dirty? He starts this video saying there might be "slight damage" from his tires at the top of the driveway. So, even with his own definition of what he calls "slight damage" should she have to live with it?

@ericaschaidt8588 2 жыл бұрын

@@bdkyer when did he say there might be “slight damage”? I heard him say she *claimed* he damaged it, then showed the driveway saying “look at that no damage”.

@bdkyer 2 жыл бұрын

@@ericaschaidt8588 kzfaq.infoUgkxFwpsPxRmjYUw_KCAdGo2CK9-1IbLLD3k

@J0shua029 Жыл бұрын

She did him dirty by filing and collecting on a false claim. Of course the damage magically disappeared how convenient is that. It’s because it wasn’t ever damaged to begin with people like this deserve their bullshit to be handed right back.

@bdkyer Жыл бұрын

@@J0shua029 how can it be a false claim when this guy even said "a little little bid of damage"

@joshcowart2446 Жыл бұрын

I was a mover, then did furniture delivery and now I’m a plumber and with all these I learned no good deed goes unpunished.

@katz734 2 жыл бұрын

I watched all the parts separate, and now all in one and am still satisfied with it. You let her know exactly why it’s curbside and that’s what she paid for so that’s what she got. “And that’s ok” 😂

@ronaldfulton1175 2 жыл бұрын

Store paperwork is flawed. It said "outside delivery" not "curbside". Big difference. For an order that small the contractor should of picked it up the evening before he was ready for it. Just made more of a hassle and work for nothing.

@douglasnyquist2933 2 жыл бұрын

I'll bet her contractor drives a car without a hitch to work and not a truck with tool boxes.

@ronaldfulton1175 2 жыл бұрын

@@douglasnyquist2933 very possible

@Truckin2eat 2 жыл бұрын

*should have

@billrogers3139 2 жыл бұрын

Enlighten us, isn't "curbside" outside?????

@douglasnyquist2933 2 жыл бұрын

@@billrogers3139 are you a Democrat? I'm just asking because it looks like you want to play the word game. Is a thong something to wear on your feet or real skimpy panties? With that amount of materials the contractor should've picked it up with their trailer or had an arranged time for the delivery when they would be there to assist unloading the forklift. The problem was the forklift turning tight corners on the driveway. The forklift would be able to bring the materials as far down the driveway, contractor takes it from there while the forklift backs down the driveway.

@larryloftis9064 2 жыл бұрын

You are awesome at talking to customers. It takes a special personality to handle customers like that. I was a service tech for a mobile home sales lot and you can get some real ignorant or rude people.

@Mike_Hughes 2 жыл бұрын

Were they all called Karen ?

@larryloftis9064 2 жыл бұрын

@@Mike_Hughes that wasn't a thing back then, lol

@Mike_Hughes 2 жыл бұрын

@@larryloftis9064 It is now !! - Don't turn your back on those Karen's, Larry !

@winstonmarajh991 2 жыл бұрын

What do you mean customers like that the lady was quite civil and open no quarrel here and she ain't no Karen !

@Mike_Hughes 2 жыл бұрын

@@winstonmarajh991 What the fu*k did all that mean ? Have you been drinking ? Is your real name Daren ?

@unknowncsd 2 жыл бұрын

Sometimes paying the contractor to deliver is better

@Flayeshy 2 жыл бұрын

You have lowkey pleased my curiosity on how those trailer forklifts work 😂

@Bigworm_BF 2 жыл бұрын

I work for amazon and these are the same people that say “ don’t pull in the drive way, park on the curb and WALK to the front door” all while living in front of a road like this talking about it’ll damage/dirty the drive way. it’s a drive way it’s supposed to get dirty and damaged over time. Good for you man for standing your ground👍

@JayZombie1216 2 жыл бұрын

Same here brother

@marcusthegreat2944 2 жыл бұрын

I thought you believed in private property rights. After all, that's what you tell people who walk into stores without masks on. So why can't you respect the private property rights of a homeowner? Do you somehow have MORE respect for places of public accommodation than you do private residences?

@Bigworm_BF 2 жыл бұрын

@@JayZombie1216 ok Karen

@JayZombie1216 2 жыл бұрын

@@Bigworm_BF how am I a karen I literally work for amazon and agreed with you.

@Bigworm_BF 2 жыл бұрын

@@JayZombie1216 oh shit wrong person my bad😂😂

@jennifurzoe1302 2 жыл бұрын

You handled that just like a professional should,I feel sorry for her contractor who's probably locked in to this last project but will reject future work there..

@jennifurzoe1302 2 жыл бұрын

@Harry Chin nope he handled it better than I would've,of course did enjoy him by the book now especially when someone tries to wrong you even going an extra length to please but after that,curbside delivery is just that and I don't think a pastrami sandwich with a cherry coke would help either..

@jennifurzoe1302 2 жыл бұрын

@Harry Chin just not as fun and in some areas its in the teachings and long time in the way its done.

@jennifurzoe1302 2 жыл бұрын

@Harry Chin I didn't plan on replying till you said "need not to reply",everyone's opinions are different,when they're your employees you can tell them or ask them to respond to "customers" in certain ways,now what if said customer isn't playing nice being offensive,derogatory,abusive,maybe even some threats are you still going to be "yes sir/ma'am or no sir/ma'am",already know my reaction..

@shaneholmes111 3 ай бұрын

As a fellow truck driver, you wasted time reasoning with her. Either shit or get off the pot. I would have said nope. And took off

@xXelitegpXx 2 жыл бұрын

That contractor is a real piece of work let me tell you. Indeed she shouldn’t be dealing with the material for the project whatsoever.

@mmaybee4379 2 жыл бұрын

Yea she acts pretty crazy at the start. But as a contractor I’d ensure this wouldn’t happen, it’s part of what I’m paid to do. Needs a better company.

@lopaka79 2 жыл бұрын

So your saying an RFI should be made since the customer sank good relations with the delivery guy. Moe money moe money

@GB-vj4gj 2 жыл бұрын

People ask to pay me for labor only and they'll buy /handle the material believing they'll save money sometimes, maybe that's the case here.

@GB-vj4gj 2 жыл бұрын

@Billy The Goat i never said it wasn't a good thing , it looks like you did good with your project, in my experience 1 out of 10 people(home owners) can actually handle that task the right way so things go smoothly.

@nicholasjorgensen3088 2 жыл бұрын

You have some of the best customer relations I have ever seen in your field of work. I have met so many other drivers without a quarter of the sense you have. Can't please everyone all the time, your did your best for the situation you were presented with.

@kytown4248 2 жыл бұрын

@Found Home-Movies bullshit

@joebufford2972 2 жыл бұрын

I am like wow, you have the patience of of a saint. you explained everything so well she actually had to agree. and I feel sorry for her contractor😭he must be tired of this job. goodjob Mike👍

@Mike_Hughes 2 жыл бұрын

I think the contractor hanged himself in her garage, six months ago... Ah well, she won't be bothered, as long as his feet are clear of her floor...

@joebufford2972 2 жыл бұрын

@@Mike_Hughes that is hilarious some Karen's can do that to you

@Mike_Hughes 2 жыл бұрын

@@joebufford2972 You know the score, Joe. We need to prorect ourselves from those Bitches...