I don't trust this type of delivery service having someone open my garage door and go trick or treating 🤔

Why would anyone think this is a good idea?

First buy a device for Amazon to listen in to your house, then give them keys to your garage. How naive can one be.

The lazier you get, the more vulnerable you become.

You're better off with them leaving the packages in or behind the damn bushes of your house...smh.

It's beyond me why anyone would think it's a good idea to give a perfect stranger access to your house. I think if I was a house thief I would make friends with an Amazon driver.

Wouldn't it make more sense just to have Amazon at-home lockers that can be bolted down? Amazon could sell those. Very simple. Not having Amazon opening my garage.

F letting a stranger in my home. Even if they caught Amazon will just fire them and not give a crap. Get a P.O box if you have porch pirates.

I put a blink camera in my garage to alert me if the door is open and when it closes. The garage door opener does the same.

A garage, namely an attached garage, is part of the home and I would never give any delivery service access to it.

Because we have so many package thefts nowadays I was just thinking maybe homebuilders should start building homes with some kind of package drop off area included in the front of the home

If I lived in an area where there are that many porch pirates, that would be a sign for me to MOVE. I have been getting deliveries for 30 years and never had one issue with someone taking items from my porch.

I work for Amazon and I make these delivery all the time and if the garage don’t call we call the customer but we don’t leave til the door is closed

I work at a grocery store and literally one of Amazon’s delivery drivers stole something the other day. I know he worked for Amazon cause he was still in uniform. So yeah I wouldn’t trust anyone with access to my garage/home

Just make sure to clarify if it’s going to your condo or your winter home in the French alps.

So, a box is more important, than your home safety and security??😕

Just get a UPS store address. Use that as your shipping address and they will sign for packages. Then you can go pick them up when you have time. Easy as 1-2-3

Better to use Amazon locker if you won't be home

Why do people keep giving people access to themselves. We are just giving our privacy away.

This reminds me of the whole “I got in a fake Uber” debacles from a couple of years ago. The MyQ systems alerts you if the garage is open for an extended period of time. The Key app does the same. Nothing is impossible but for a garage door to be open for three days, there’s some user error or alert avoidance going on there. Nothing to see here really.

Mandate a signature and if you are not there they will send it to your local post office for pick up. This pandemic is really showing how dumb people really are.

Hmm..it's called use traditional delivery services or go to the store! Easy fix for a dumb idea.

You gotta realize that a lot of employees quit after a month or get fired so they don't care. I've seen drivers leave packages near the sidewalk/street. Not surprised a driver just bounced, a small insignificance to them cuz they wanna go home, but detrimental to homeowners personal home safety.

The garage app can send you a notification and email if the garage is opened for more than X minutes. And you can close the garage with this app being 1 million miles away…

Just pay money to a delivery package businesses and etc. Why would you every trust anyone with access to home. Omg stupid

Just saw a commercial for this. NO WAY would I ever do this.

If you have a smart garage door opener that has the ability of having amazon key, it has the ability to notify you when the garage is opened and closed too, it even has the option in it that it will notify you that you door is open and not closed after set amount of time and you can go into the app and tell it to close the door. Some even have cameras on them so you can view the video feed to actually verify if that door is open or closed. So if his door was open for three days this is partially his fault and not completely amazon's fault.

im not surprised they cant even follow the delivery instructions so why would anyone expect them to close the garage

Amazon Day delivery is a good option for people who don't need absolutely everything like yesterday and it doesn't cost a dime. Just be there and carry your junk in promptly like a grown person. Maybe stop treating your garage like a closet in the back of your house, also. Some people's garages are perfectly uninteresting enough to safely use this service.

Well almost anyone could be an Amazon delivery person. There has been incident where Amazon delivery driver stolen packages and quit Amazon afterwards. Also if some garage door uses keycode I wouldn't be surprised if they remember the keycode and get their buddies to break in later.

Ima driver and always get confronted wit this type of delivery situation I dont even go wit the in garage delivery you gettin your shit at your front door period.

Solution: if you regularly receive packages, build a secure box that can sit on your drive or porch. Secure it to the ground/wall, and have a decent padlock that you leave open, leave a note on the box or provide the info with the delivery company for the driver to place your item in the box and to then lock the padlock. *its not perfect but it’s better than items left loose and unattended on your deck, and better than granting access to your home/garage to random unknown delivery drivers. *otherwise, get to know your neighbours. It’s very likely that one of them is a stay home person? See if arrangements can be made to deliver your packages to their home.

Dude forgot to change the address he had selected and blames it on Amazon for sending it to the wrong house lmao. Also, when you get notified that they delivered, is it so hard to double check that the door is open? The garage door opener will tell you whether it’s open or closed on the app lmao.

Easy fix for the garage door being left open. Get a Yolink garage door sensor with hub... It lets you know when the door is opened and closed. You can even set up an alert if the door remains open for more than a set amount of time.. Mine is set at 1 minute. I also have a security cam in the garage to see if any thing happens that I need to know

If he has Key, he should also be able to see on his phone when his door opened, closed, and how long it's been open. There is also a timer-to-close option where if the door is open for the selected amount of time, it will automatically close. So...

I put in special delivery options that tells them to never open my garage door and where I want it delivered bc I am disabled. The a**holes never ever read the instructions. They are entering without my permission! I am pissed. What’s the point of putting in special instructions on where you want it delivered at your place! We should sue Amazon for not going by our instructions.

The moment when the entire public realizes that the delivery company FOR Amazon are independent contractors and NOT ACTUAL EMPLOYEES OF AMAZON... So you really are putting your safety at risk even it's just a front door delivery. These drivers do not go through background checks as they say so. There are SOME who smoke and drink while doing the job! If Amazon is a must then a locker is the best option in my opinion.

LOL! Stupid service and that is why I have not used Amazon in years. Just go buy it at a store and be done with it. Why you would want strangers having access to your garage in the first place.

Just get a smart garage door opener that alerts you if the garage door is open, you can monitor the garage from anywhere, place a camera in the back wall, also and you can see it, and close the garage door from anywhere remotely, if the amazon driver leaves it open, you can close it, I believe they send you alerts of delivery, I think garage delivery is a good idea, better than leaving your stuff outside, I think.

Amazon should allow customers to pick up your package directly from the warehouse. I am a driver and that is the best solution for porch pirates.

Well if I ever need that service, I'll add to my property a small detached secure Mail room, but I will never ever grant acces to my garage to ANYONE besides me, I and myself.

Myq garage door opener has a setting to automatically close the door after a set time.

This is great for people with a security camera inside the garage. Amazon at times will have glitches and won't close the garage. Unfortunately drivers are told to call and text customer of the issue and move on. So yes, Amazon is full of lies. Drivers are allowed to move on the the next delivery.

I see this video is 3 years old so…. I just installed MyQ for my new Tesla and can see from the app whether the door is closed or not. If not, one tap on the screen and the garage door is closed. Problem???

So it happened to this 1 guy and it makes news? May be his garage malfunctioned and went back up after the driver left? What's the deal here with this guy?

It’s impossible, driver is not able to COMPLETE this delivery in their system if they don’t close your garage door, the navigation to next destination won’t start until your garage door completely closed. In the other words, the delivery guy don’t even know where to go next if they don’t close your garage door.😂

Amazon lockers are the best solution. It's too bad that large boxes do not fit in the lockers.

It's a no brainer don't give strangers codes to your garage or front door

I wouldn't choose that method. Remember the driver's DO NOT WORK FOR AMAZON they work for subcontractors that just wear the Amazon logo. It's up to each company to train the driver. DON'T CHOOSE THAT METHOD.

I live in a gated complex yet, have deliveries to the post office. I had the p I box before moving here. And keep it as it’s a smallish town and the office is bot very busy.

I’ve NEVER thought that was A SAFE OR SECURE type of delivery drop off!!

I used to be an Amazon delivery person, now i'm a truck driver. But when it comes to garage delivery. Its the home owners fault if the garage is left open. My Q lets you know how long your garage been open for. The Amazon app does not let you continue until the garage is closed. There is no way around it. So for the garage to be left open for 3 days and the owner not know. It's the owners fault thats trying to become famous. For those thats saying its a bad idea.....Just stop ordering stuff from amazon to have it delivered when you are not at home. I would prefer for them to leave it in my garage than to have it open on my porch. I use this option and its good to me when im not home. When i worked for them, i've seen all different type of UPS and Fedex packages on the porch that anyone can take. Even amazon drivers!!!!! At least Amazon does have this feature when other carriers don't.

So everyone can understand, this doesn't mean drivers have access 247. Only for that day of delivery when we pull up to your house it will connect with the garage and allow access. Then you HAVE to close up before leaving. After that we can not open again. It's a 1 time access.

Check the app and monitor your garage. Check the notifications sections and check periodically.

First of all seems like he sent the package to the wrong address! Florida Georgia mix up? Metal era

I'm having trouble turning off this feature. I just install a chamberlain and I dont see where on their app or amazon app where I can completely turn it off. Help?!

Why doesnt the garage door have a time limit? Close after 5 or 10 mins of being open?

Wait, you put in the wrong address and got mad when they deliver to the home you listed? And since you have Wi-Fi garage opener, couldn’t you see the garage open? I mean 3 days left open is weird

I’m confused. If the garage door is not closed, the home owner can close a smart garage with their phone….. despite that I would only chose this option for emergencies. It would be better if garage door did not open all of the way- like mail shoot so a person can’t just walk into the garage

If you signed up for key delivery that means you have a smart opener and it’s surprising that for 3 days you didn’t notice your garage was open. You could simply make a click on your phone and close it remotely 🙄

Don’t these things come with cameras? Can’t you close it over wifi and intends? Why did this guy not check his camera it comes with and close it remotely?

Extensive background check for drivers… yes. Driver has to wait to to close garage door for next delivery… no It can be bypassed. By calling Amazon support and manually skipping over that delivery after you drop the package in garage.

Move your wifi modem closer to the garage and you won't have that problem anymore. I've had it for 6 - 7 months. It works perfect every time. As far as the Amazon driver having access to my garage... that code only works one time on the day of delivery. The driver can't come back later and use it again to get inside your garage whenever he wants.

I deliver Amazon packages and I don’t leave the house until garage door is closed. If door won’t close I don’t leave until homeowner is home.

You can close the garage with the app

I sorry, I just cant muster up the give a dams for some rich person. I also find it odd that not one time the someone tried to break into the house. The entire garage door was open. I mean maybe because there's no entrance door to the house from the garage, but come on now. And no packages were stolen from the open garage. Suspect AF. Plus I don't understand being that dang trusting.

Screw your “background checks.” What happens when one of your drivers comes does with a bad case of sticky fingers on day? Maybe stealing little things that they think the homeowner won’t notice? I’m sorry but no one is allowed to have my garage code. Also, a lot of you need to invest in a “MyQ” so you can close or open your garage door from your phone.

The technology has been used for 300 years now by the post office to solve this problem. It's called a mail box. All people need to do is have a package drop box. Ideally close to the road or mailbox for better over all service since it reduces the time, injury risk, and labor to walk to the door. Keeping people at bay from your pets and personal belongings and trucks going down driveways. etc... It's the home owner's responsibility to have a safe place for their own stuff that they order. You want it safe from the weather, out of view from theives. Just get a drop box. I honestly don't know why Amazon or USPS hasn't had the brains to implent these things yet. The township will usually give each paying customer a free recycling can. They're not that expensive and can be covered by part of one's prime subscription. Just get a plastic box that you can screw or bolt down with a drop area like a collection box has. Most packages aren't any bigger than the size of a plastic recycling can. I mean.... You trust your mail to be put in a mail box that doesn't have a lock. So I don't see why people want someone on their property to be at their door step much less in their own garage. It's honestly just laziness and irresponsibility imo. You're getting stuff delivered right to your house. The least a person can do is walk to the road to get it.

The press will always find the "oily duck" exception-that-proves-the-rule. Nobody would watch a story if dog bites man.

This service gives more access to the giant retail online. You can’t even call them if something like this happens to you. I say hell no!!

You get notifications when your garage door is open and when your delivery has been delivered. He should of check

Poor guy they mistook his home for his condo.

My common sense says uh no...

That’s a lie. Saying you won’t use Amazon ever again is like saying you will never take another breath.

I would never give delivery driver access to garage that’s why you can do a mail hold or send item to location if it’s being delivered by UPS or call FexEx and ask that it be delivered on a different date. Or know what time different couriers arrive in your neighborhood and be home. I would not live in any community where porch pirates exist.

If you monitor the delivery on camera and notifications, just close the garage door through the app if the delivery person failed to close it. Not hard..

Let's see, I have a garage full of motorcycles and sidecars, my tools and a ton of pretty valuable parts and other tempting stuff, uh, no. They'll meet Rocky, my BFD...what the F stands for depends on who you are.

def user error. not amazon fault he clearly clicked the wrong address and yes you app tells you when your door is open and with my Q you can close it from your smart phone. this is a great service especially in my area. people are always hunting to steal packages. this guy is taking zero responsibility for his F up

Maybe have a automatic close garage door feature with ofcourse the laser to prevent anyone from getting hurt ??

well I would never use this service because trust issues, besides I telework so im less likely to have my package stolen since I can get it immediately. Now for the forgetting to close, I set my garage door opener up to check every 15 minutes to make sure the garage is closed in the app

Amazon testing a new plan for the government I see lmao

Get a a smart garbage by lift master where you get notified and you can close your door from anywhere

Get your crap delivered to a Hub Locker and then you won’t have to worry about none of that.

Amazon's customer service has gone down the crapper. I kept on getting packages stolen so I told them to stop leaving packages and walk through the gate and hide them in the back. Everytime the drivers listen to the note the package doesn't get stolen, but when the driver just leave the package at front door for everybody to see the package gets stolen.. however that stolen package is my problem?? even though there clearly is a note on the account that has been working but the delivery driver is too lazy to do the extra walking

There is something really fuzzy about this story and it doesn’t really ring true. The homeowner should have received an alert notification on his cellphone letting him know that the garage door was left open (or closed). He could have closed the door through the MyQ/Amazon Key App on his phone from anywhere in the world, let alone Florida (600 miles where he said he was). I guess the news people didn’t bother to ask him about why he didn’t close the door remotely during the interview. I guess they figured they wouldn’t have had a sensational story if they did. This makes me wonder if this whole story was staged for some reason. It just doesn’t make sense technically.

Check your garage door operation. The app is set up so when the driver leaves the door will close if it hasn't already. Sounds to me you need to look elsewhere. Media loves to point fingers.

I am pretty late to the game. An option would be to have your garage door timed, if you have this feature. If it remains open after "x" amount of time, then it would close by itself. Also, if you get the garage door opener that has a built-in camera you can see what is going on. Also, add extra security to the door that leads to your house. Unfortunately, I do not have Amazon Key in my city as of yet. I found this KZfaq on my search feed when I searched for alternate ways for packages to be delivered.

Love Amazon but this and using drones is a horrible idea. They leave the garage door open and a million other horrible possibilities. Amazon focused on how to securely exchange garage door keys using a specific garage door system they support but forgot about everything else.

Rich guy who has the ability to close the garage with an app but didn't look at alerts

Who would trust having some stranger having access to your garage code - not too smart people!

I have never had a problem with amazon leaving my packages in my garage. They are literally in and out in 2 seconds! I’m home half the time they deliver to my garage and they literally drop it off and close the garage door back signing 30 seconds. I feel safe they have never stayed in my garage longer. And I can see when the garage door opens and closed with the app.. literally the notification comes to the phone the min it’s open and closed. So he could have seen on his phone that it was open.. I don’t believe his full story.

who thee f would do this

If you do use this service you’ll get an alert when the garage door opens and closes. The user can close the garage door from their phone if this happens, but I think this service is dangerous ⚠️

what if the door malfunctions? what if someone is stalking the amazon van-waits for them to have a delivery in garage and attacks the driver to gain access to the home?amazon has not weighed the options other than it's a good way for them to make more $-

Amazon said “pay us and we’ll rob your shit”

Why didn’t he just use his app to close his garage, or set it up to close after being open for too long? Sounds like he’s using tech he doesn’t have the ability to, or he’s blowing a false whistle.

If only people realized how easy it is to open their garage door, Amazon or not, easy to try different codes until 1 door in your immediate are opens...

I even think that is ridiculous why doesn't he get his deliveries when those lazy sleeping kids are home?

You'll also be letting a temp worker with zero background check on them in your home! Compressive background my ass!

Someone needs to move to a community where the people who live there work, not follow the Amazon driver around looking for more free stuff.