HOW TO ACTIVATE A USED PELOTON BIKE

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HOW TO ACTIVATE A USED PELOTON BIKE

Рет қаралды 26,905

Күн бұрын

We bought a used Peloton Bike, this is a video that will take you through
the experience of what its like dealing with customer service.
p.s. Peloton customer service was great!
#peloton #pelotonbike #usedpelotonbike #howto

Пікірлер: 78

@danny_Aliebee 2 жыл бұрын

Peloton gave me a referral code to share towards $100 off apparel or accessories. Use it to score some gear, referral code is: HU88GY

@Ashley14666 2 жыл бұрын

Didn’t work

@8speedmusik524 Жыл бұрын

You dont have to call customer service. First downloasd the app on your phone and create a account. When you get the bike scan the QR code on the screen for activation. Thats all I did.

@taradisetravel 2 жыл бұрын

Thank you so much for this video! I was getting anxious and frustrated, but after finding your video, Peloton was still open at 10 ET and I was able to get activated and set up in no time!

@kagnew66 Жыл бұрын

I am going to set up the peloton for my wife. you were very helpful. i will update once i set everything up. but you have made it painless. will start to check for serial #'s. thanks again.😄👌

@danny_Aliebee Жыл бұрын

Thank you for the kind words. hope you and your wife enjoy the Bike.

@Revenga02 2 жыл бұрын

Just got a second hand bike and started trying to set it up today this video was super helpful... Unfortunately the customer service team was closed by the time I tried to set up an account (Spent the morning getting shoes and cleats etc) Fingers crossed I can get it all running tomorrow!

@danny_Aliebee 2 жыл бұрын

Thanks for the comment, glad the video helped you

@nvhds3j8vs Жыл бұрын

Let me pile on: Thanks for posting. Bought a barely used "post-pandemic special" Peloton on the cheap after watching your video.

@jaxz4gto 9 ай бұрын

It’s amazing how many companies customer services are overseas!! I called TXU energy and the CS was in Central America

@derekflannagan9102 2 жыл бұрын

I have just purchased. Second hand peloton bike your video was very very helpful

@danny_Aliebee 2 жыл бұрын

glad it helped. how do you like the Peloton? we love ours

@amyjames2385 2 жыл бұрын

I am picking up a 2nd hand bike this weekend. This was very informative. Thanks

@danny_Aliebee 2 жыл бұрын

hope everything went well with the activation.

@janebuchman9404 Жыл бұрын

This was extremely helpful! Thank you. I plan to call them tomorrow. Fingers crossed.

@danny_Aliebee Жыл бұрын

how did it go? are you all set up

@janebuchman9404 Жыл бұрын

@@danny_Aliebee All set up and appreciated your video.

@CHOCOLATAZO06 2 жыл бұрын

I believe the customer service is from another country, I believe if you said "Used Bike" instead of "Second hand" they would have know how to get where you needed to get.

@itsmeken4419 2 жыл бұрын

Thanks for the video! I just got off the phone with them and the whole thing was less than 20 minutes! Thanks for leading the way!

@danny_Aliebee 2 жыл бұрын

awesome to hear, enjoy your Peloton... we love ours!

@leslieardizzone9289 Жыл бұрын

Thank you so much ! I’ve had mine for 3 weeks could not get an answer. Wish me luck🤞

@abbagailneely8386 2 жыл бұрын

This video was so so informational and helpful! Thank you!

@danny_Aliebee 2 жыл бұрын

Glad it was helpful!

@brusslysb 10 ай бұрын

Thanks for the great video I just got a peloton + bike I’m doing this tomorrow thank you again.

@LindaManheim 7 ай бұрын

Did it work? I see on their website it said they will not activate a used bike+

@krazyslidergb7683 2 жыл бұрын

Great info on where important numbers were on the bike

@hikariz6830 2 жыл бұрын

The only and best video to understand the process. Thank you!!

@danny_Aliebee 2 жыл бұрын

thanks for the kind words!!

@pmapes7106 2 жыл бұрын

If you bought a used Peloton Plus, you can turn the screen on and it will show the serial number at the bottom of the screen.

@JaladhiPujara 2 жыл бұрын

This was super helpful! Thank you!

@danny_Aliebee 2 жыл бұрын

Great to hear this video helped you 👍🏽

@naamanclark2078 Жыл бұрын

Aloha Your Gym setup is awesome bruddah

@danny_Aliebee Жыл бұрын

Appreciate it!

@GloveBoxGaming 2 жыл бұрын

Dan great video....I'm about to buy one second hand this weekend and this helped immensely.

@danny_Aliebee 2 жыл бұрын

I’m glad you found the video helpful 👍🏽 hope everything goes well when you buy the bike. Thanks again 🙏

@GloveBoxGaming 2 жыл бұрын

Do you have a referral code. Wifey decided she wanted a new bike instead of buying a used one. I hear I could get 100 off and you could get 100 to spend on accessories. Let me know ok.

@danny_Aliebee 2 жыл бұрын

@@GloveBoxGaming I was not provided a referral code, sorry.

@KawsarK 2 жыл бұрын

Thank you for posting this video! Qq: if I already have the Peloton App membership, can I activate a used bike with my email address?

@TheCtach Жыл бұрын

Very helpful, thank you!!

@danny_Aliebee Жыл бұрын

You're welcome!

@maggieescorsia5540 2 жыл бұрын

I just purchased a used Peloton from my boss and this video helped, my experience with customer service was great they transferred me right away to the membership line and they just asked for my name and email and street address and I was set never asked for a serial number for bike or anything, I did set up a profile on the app and she just asked for the email so not sure if that helped.

@Spongebre 2 жыл бұрын

What if they don’t come with a screen. How do you get the screen.

@johngoyich5671 2 жыл бұрын

Thanks Daniel and Alie!

@saranuncio6545 Жыл бұрын

Thank you for this!

@joederfler3534 5 ай бұрын

Its like the first time this ever happened.

@tommygeorge8964 9 ай бұрын

My experience of buying a used Peloton and setting it up was much simpler than this (I live in the UK). Turn it on; connect to Wi-Fi; follow on screen instructions with your smartphone and payment method. Five minutes max.

@danielbaena3733 9 ай бұрын

Hi, Just like that? I've just bought a second hand peloton. So you don't need owner's details or the serial number? Just reset the bike and scan de screen code and follow instructions? Cheers

@debbiemornhineway9855 7 ай бұрын

And this is why I sold my Peloton because of the Customer Service

@23molene 14 күн бұрын

Can you use the bike after you cancel your subscription? Does the class live trainers really make a difference?

@danny_Aliebee 11 күн бұрын

@@23molene the bike operates as normal without a subscription. The classes are what make peloton worth it

@devinries2512 5 ай бұрын

Did you need any specific information from the previous owner or did you only need the serial numbers? I am hoping to pick one up this weekend and want to be sure I dont run in to any issues when I go to set up my membership.

@JennyCaldas0506 Жыл бұрын

there is a bike I'm bidding on on a estate sale website. it's say model 001. am I going to get update software if I buy a 1st generation bike? I'm worried

@nancyrusso6186 2 жыл бұрын

You are quite patient, Daniel. This was so informative and you covered everything, most important are the serial #s. I have been unable to get through to Peloton due their hours of operation. I am hoping they respond to my email.

@danny_Aliebee 2 жыл бұрын

I've learned through trial and error that you need to be patient and understanding for customer service agents to help you.

@mattbarnett1512 2 жыл бұрын

Came across your vid today. Great info for someone who is interested in a used Peloton Bike. What year bike is yours? I was looking at a 2016 but not sure if it is a 1st or 2nd Gen. Afraid if it is a 1st Gen screen the updates are now obsolete.

@danny_Aliebee 2 жыл бұрын

thanks for watching the video and leaving a comment, I don't know what year or gen the bike is. it has downloaded a few updates since I've owned it and there have been no problems.

@MrAllenca1 2 жыл бұрын

Thanks bro!

@vivalageegee 2 жыл бұрын

How do they not know where the serial number is located?! Little ridiculous. Also ridiculous to take this long but thanks for sharing!

@danny_Aliebee 2 жыл бұрын

thanks for watching and leaving a comment. seems there is a little disconnect with the customer service and them having the knowledge of the bike. they have been great in problem solving and we love our bike.

@bmanh2355 2 жыл бұрын

Why do u keep referring to the bile as second hand??? Those people don’t understand that jargon.

@danny_Aliebee 2 жыл бұрын

LOL.. looking back your right I should have been referring to it as "used".

@marlynnacosta2692 2 жыл бұрын

Did it still have any kind of insurance coverage/ warranty?

@codyphillips9480 11 ай бұрын

i see you have two bikes. do you have two separate accounts?

@bmanh2355 2 жыл бұрын

You should just ask for an activation code.

@PinkSky88 2 жыл бұрын

I think the word second hand versus used threw them off lol

@jalisiaheidelberg3481 2 жыл бұрын

How much did you pay for it used? I’m seeing prices between $600-$700 for Gen 3 model ? Just curious cause I don’t want to get scammed lol

@valerieserrato7638 2 жыл бұрын

I wouldn’t trust the 600-700$ ones. Those are typically scams. I would say if it’s below 1000 be very very cautious. I just bought one in CA for 1000, but thank god I knew the person through a mutual friend.

@danny_Aliebee 2 жыл бұрын

Valerie you are correct

@Butter-gz4kb 2 жыл бұрын

I bought a almost new peloton for $450, 3rd Generation

@damis2372 2 жыл бұрын

Do I need to activate the bike if I don't play to join the paid membership?

@danny_Aliebee 2 жыл бұрын

great question, no you don't need to activate the bike for you to be able to ride it. but if you don't activate a subscription then its just another bike. i would look into buying a Echelon if you don't want to purchase the subscription.