In today's hospitality industry, vacation rental software has shifted from a luxury to a must-have for hotels, resorts, and smaller businesses, simplifying booking, guest interactions, and property management. While vacation rental software may seem focused on booking, it holds valuable data like credit card info, guest preferences, and communications. This data is a prime target for cybercriminals seeking financial gain or unauthorized access. This deep-dive article examines a recent breach targeting a small resort in the United States. The attack was supported by a suite of tailor-made malware, designed by the threat actor to seamlessly integrate with the software's architecture. This underscores the threat actor's intricate understanding of the software's internal workings and highlights their capacity to exploit its functionalities for extracting sensitive information.
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Deep Dive into Supply Chain Compromise: Hospitality’s Hidden Risks
Martin Zugec, Technical Solutions Director, Bitdefender