Thank you! I'm glad you enjoyed it! True, but I guess its also kind of expected since its a first gen product?? But yeah, when you pay for a premium product, you shouldn't have to jump through hoops just to make sure you get a functioning unit. 😅

Hi Bianca. Great video and thanks for impressions. Please, don't let us so curious. After Dell replacement device, the fan backed to regular function?

Thank you! Glad you enjoyed it. 😁

wow, i got mine on the 28th and on first boot up I noticed the LCD was damaged! now I have to wait until August for the replacement (according to their estimator ) smh

@@Gilengland Dang wow! Yeah it’s definitely something going on with this particular model. Every vid I’ve been seeing lately of the unboxing, they inevitably say something is wrong one way or another. Word of advice: I’d call Dell’s customer service and put the pressure on them to expedite your device bro. I called and threatened to cancel my order and they put me on hold for a few mins and came back and said they sent a message to the warehouse to rush it. A few hours later I saw that it had been moved up to a week instead of a month. Also, ask for a compensation for the troubles. They’ll usually credit you back some money. In my case however, I’m over it bro. Im gonna cut my losses and switch gears and go back with the Samsung Galaxy Book2 Pro. I just don’t trust Dell’s build team on ANY replacements or an original. That Book2 I had it for a week before my Dell came but sent it back. Worst move ever! I assumed the Dell was gonna blow the Book2 away, but the screen and battery life ended up being better. The Book2’s screen isn’t even 3.5K resolution but that Amoled made it seem like it was. Best screen I’ve ever seen on a laptop man hands down.

@@decisiveman78 wow, yeah I have the Galaxy book pro 13" so I'm gonna test them side by side and see what I prefer as well. Thanks for the advice

@@Gilengland for sure man 👍🏽

Hope your unit turned out fine!!

Thank you! I'm glad you enjoyed the video. 😁

Thank you!! 😊

Wow. That's great news. Thanks in advance. I'll be in contact with you shortly.

Yeah, I used to own an older XPS 15 and the first thin bezel XPS 13, they both were great and I didn't have any problems with them. I've always been a fan of the XPS lineup But yeah, having a first gen product is a little scary because of the problems that can come up. I'm guessing this is the first time they've put up this kind of cooling system in a 13 inch ultrabook 😅

@@BiancaMikaehla Yeah definitely get Dell to send someone out to replace it or have them send a replacement for you, it shouldn’t be a jet out the box lmao. When it works tho I think you’ll love it

The touch screen 1200p is also anti-glare. So you can't really tell. It's interesting how the touch 4K and OLED models are anti-reflective.

Right? It scares me brand new and the touch screen doesn't even work and there's some driver issues blasting the fans for no reason

My thoughts exactly! I’ve bought 3 XPS computers in the past and they never had any issues. I’m sorry about your unit also having issues. It’s kind of weird the amount of people commenting that they had bad units as well 😓 Hopefully everything works out when they swap out the motherboard. At first they recommended sending out a tech as well to replace the fans but I asked if I could get a replacement instead. I just wasn’t comfortable with them opening up the computer and replacing something that was brand new. But it’s gonna take a while to get here.

@@BiancaMikaehla Actually that's a great point on wanting a replacement instead and now you're making me rethink if I should've done the same lol. Guess I'll find out tomorrow unless they reschedule a second time. Thanks for the video!

@@BiancaMikaehla Damn, they didn’t even offer me the option to have someone come out to fix it 😞🤔

@@decisiveman78 To make things worse on my end, the technician came yesterday and couldn't even unscrew the screws to replace the motherboard as they were too tight. So now Dell is sending a prepaid FedEx box that gets here tomorrow so I can send in the machine to them to fix. They are estimating 10 business days after they fix it to get it back to me. I inquired about getting a replacement but they said it wouldn't get here until mid August so am hoping them fixing this resolves the issues.

@@descender42180 OMG!!!! Dell what the hell ya’ll. It’s crazy Bcus I have (had) massive respect for the Dell brand. It’s like that Covid shutdown in China really messed them up. I surely hope your “repaired version” works fine, let alone gets back to u in the time span they promised. I will post my rant and video of the screen separating from the frame really soon. Editing it as we speak. I have to do us a service and post it.

Really can't tell yet since the fan is constantly going off regardless of what I'm doing. I'll have to see once I get my replacement.

I game lightly on the side, but I use my consoles for that. But I am pretty sure this will be able to handle some light gaming. Will definitely check it out once I get my replacement!

@@BiancaMikaehla

The fans literally don't stop. Even when I put it to sleep. It really doesn't stop unless I actually shut the computer.

@@BiancaMikaehla have you tried reinstalling windows and resting bios settings after updating it? If after all this keeps doing the same you can replace it with Dell

Companies want to pressure consumers into buying their 100+ usd wireless ear/headphones sadly

@@Val17282 That's sad. It's convenient having all slots/jacks.

Yeah, I felt pretty defeated when I updated everything for 2+ hours and it was still going off. It is what it is though. Just glad I'm getting my replacement soon

It does look quite promising, doesn't it? It just sucks that this unit needs to replaced immediately. Hopefully the new one will be good. No reason in particular. I'm still keeping my MacBook Pro 14. It's just that, at the end of the day, some people really just don't want to use a Mac and prefer Windows. I wanted to find an ultrabook that could possibly match the performance of my M1 Pro or the M2 even and the 1240p chip from Intel seemed pretty promising. Plus the laptop looks gorgeous.

It really is! It really didn't go away, but hopefully the replacement will be better. But I'm sure the fans will kick off once I start editing videos. And thank you! I'm glad you enjoyed the video!

I've ordered a few XPS computers in the past, it's never really happened to me but I've always read and seen videos regarding that, turns out its true. Hahaha

Hello!

I did that too, didn't work though.

@@BiancaMikaehla okay that's hardware problem