Tried very well, But lot of things missing just a suggestion At the time of reservation You have to ask about Email address,expected time of arrival, transportation assistance,number of guests, purpose of visit(like any special occasion) at the time of arrival Warm welcoming,need to confirm pieces of luggage,at the time of check-in need to re-confirm from guests is everything correct whatever details we have, while check-in talk about guests preferences and brief to the guests about Property facilities..and most important Keep Smiling .

Composed very well and in an elegance way ..I just love to be on people's service...it's so satisfying

You guys made my job approach very easy 😍

Well done . U guys composed it very well ✌️👍

Thank you for your video make my knowledge.

Nice explanation

One thing I would like to add, once guest confirm that he did not consumed anything but still we have to reconfirmed from housekeeping department about clearance and consumption

Good knowledge

The phone man is indian.....right....he looks so nervous....but otherwise....he doing gud

Basic services provided to get an understanding about the job as a front office/cashier position in Singapore

the man didn't pay!! and still complains... it's just a joke, great work guys

poor Manager ever. Where is your eye contacts..you look not cofidence talking with the guest.

Super sir I am front office student

Very well executed...Good job

Thx sir it will help me a lot ❤️❤️

Very good !!!

He forgot to call HK to check his room . if he used minibar items,if any items missing like tv remote ,towels etc and things damage stain 😅😅

Currently I am perceiving a degree but as per my knowledge there are many thing left like face expression hotel information you have to ask if the guest is coming by flight so how was the flight guest email content no in regcard and many more thing but you guys tried well keep it up

Lot of things are missing. But nice keep it up

LOL I love how all these people are being armchair critiques behind the anonymity of their computer monitor. If you want to talk trash like some expert, at least get your spelling and grammar right. To the OP I don't see any of you guys making your videos public. Good job guys.

Amazing 👌 💯 likes from me very interesting video

Good jobs guys! Warm greetings form the Dominican Republic.

Keep upload like this regarding HM

Good hotel nice sharing

Super ......thanks

Sir I am hotel management student sir very nice fornt office practical

Nice video 👍👍

no smile 😭😭

Plenty Of Mistakes Is There Only A Hotelier Can Find It Out

Great

Very helpful video!

Am an experienced hotel receptionist 🥰❤️

If this is the way you handling a guest the hotel should close soon 👍

This boy looks like scanty beggage more than guest

Departure time call housekeeping for check room & minibar

I things many this is missing like staff expression and checking time and occupancy time first a fall u have to try to handle the situation and than only if the situation is getting worst than only you have to call manager but any way I was nice

Thank you

Just a suggestion don't use left hand...

You forgot too many things to inform at check in time

How much fees to study these in diploma 🙏

Currently there is an opening for a F&B Cost Controller for a 5 star resort in the Maldives country, so if you are interested in joining us urgently, please reach out to us.

This is the problem with most of the hotels. No welcome drink, no one went to escort the guest into the room

hey...sir atleast turn your computer on.....

SHOULD HAVE COLLECTED GUEST ID WITH BOTH HANDS

Is it working in hospitality industry is as silent as your video?

There are so many formula to remember in front office

The Guest should check the card how much charge according to Bill given by Hotel... and Receipt paid by credit card for both Safety Reasons If I am Correct please...vote me... Thanks friends

They are taking rooms for sleeping and eating, but these hotel People's why made these fucking procedures

I know how front office department runs ❤️🥰

good ha

sunilmotwani

sound quality is very bad 🙄

Ye front office work jisme entrance me ap client se documents collect karte ho to vo karne k liye konsa course karna padega?

Hindi me nhi ho sakta hai Please bhai koi batao

Me at 2/8/23

No audio

🙌✌️✌️✌️💪

You didn’t not ask how many adults

Voice very slowly

First of all tell to your manager be Good In peaking English so we all will not spend much time to talk and to watch 😁

Badal Bot op

what about after departure

So many things is missing...

These people need to learn more so dull these sounded throughout the video.

Apka salary kitna dete hai

hi

Sank you onichan

why not hire an actor? or at least a good one

Poor check in process

English kaise bole 😭😭

I’m not being rude but I don’t see any Interpersonal traits and productive communication skills in this entire video. Well! You tried, Good luck for your career 😊

HI

Very bad all are...very cheap quality acting... Looking fake