DESKTOP SUPPORT Interview Questions & ANSWERS! (Desktop Support Engineer, Analyst, and Technician!)

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Жыл бұрын

DESKTOP SUPPORT Interview Questions & ANSWERS! (Desktop Support Engineer, Analyst, and Technician!) By Richard McMunn of: passmyinterview.com/desktop-s...
#interviewquestionsandanswers #desktopsupport #itjobs
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DOWNLOAD 21 SUPER ANSWERS TO TOUGH DESKTOP SUPPORT INTERVIEW QUESTIONS:
passmyinterview.com/desktop-s...
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Q1. Tell me about yourself. 01:36
Q2. Why do you want to work in desktop support? 03:51
Q3. What skills and qualities are needed to work in desktop support? 05:40
Q4. How would you handle multiple people, each with a high-priority problem? 07:40
Q5. What have you done to keep up with technology since your last position? 09:09
Q6. What are your strengths and weaknesses? 10:39
Q7. What would you do if there was an internal conflict between you and a co-worker? 12:19
Q8. Describe a time when you dealt with a difficult situation.
Q9. Describe the problem-solving process you follow while working in desktop support.
Q10. What is your definition of excellent customer service?
Q11. A caller doesn’t understand your solution to their problem. What would you say to simplify it?
Q12. It’s almost 5pm and time for you to go home. You receive a call from a customer who has a complex IT problem that needs resolving. You anticipate the problem will take 20 minutes to resolve. What would you do?
Q13. What do you anticipate your daily responsibilities will be in this Desktop Support role?
Q14. Why do you want to work for our company?
Q15. How would you deal with a difficult or irate customer?
Q16. A customer calls you to request assistance on an issue you have no knowledge of. The person who does have the relevant knowledge is not available, and the customer needs an answer urgently. What would you do?
Q17. Tell me about a time when you provided outstanding customer service.
Q18. Why should we hire you in this Desktop Support position?
Q19. Why do you want to leave your current job?
Q20. Where do you see yourself in 5 years?
Q21. That’s the end of your Desktop Support interview. Do you have questions?
INTERVIEW QUESTIONS & ANSWERS (Live Job Interview!) • Interview Questions an...
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CONNECT WITH RICHARD MCMUNN ON LINKEDIN.COM:
/ richard-mcmunn-coach
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DOWNLOAD 21 SUPER ANSWERS TO TOUGH DESKTOP SUPPORT INTERVIEW QUESTIONS:
passmyinterview.com/desktop-s...
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Пікірлер: 31

@CareerVidz Жыл бұрын

DOWNLOAD ALL 21 ANSWERS >>> passmyinterview.com/desktop-support-interview/ WATCH THIS VIDEO NEXT: kzfaq.info/get/bejne/rcuordl00bvHhZ8.html

@magacael4 Жыл бұрын

@CareerVidz Dear Richard; Thank you for your content, I have followed your tips and it has been a game changer ( I am closer to getting my dream job), my question is: in an interview, I lacked some technical knowledge, and I realized that I have other skills that could extrapolate to the role but I did not tell the interviewer at the moment, should I email the recruiter with the solution? Thank you

@biodunadeniji5432 10 ай бұрын

Thank you so much for your videos. I watched them to get my first job in NHS band 3 and watch them again to get a band 5 job with sponsorship. You rock man!

@CareerVidz 10 ай бұрын

Fantastic! 😄 I wish you all the best in your career! :) If you can, please would you SUBSCRIBE to my channel? I'd very much appreciate your support. Thank you! Richard 🙏

@BaybieK 6 ай бұрын

Got the job, 20% pay rise. Thanks again, 9 years of never failing me!

@CareerVidz 6 ай бұрын

Congratulations!! I am so happy for you! :) I have this video for you that will help get your new job off to a flying start: kzfaq.info/get/bejne/sNSbqMKdv57RcWg.html I wish you all the best in your new role! :) Please would you SUBSCRIBE to my channel? I'd very much appreciate your support. Thank you! Richard 🙏

@Akedron3 2 ай бұрын

Thank you so much ! I really appreciated your effort to teach us.

@CareerVidz 2 ай бұрын

You're most welcome!

@BaybieK 6 ай бұрын

You've never failed me all these years.

@CareerVidz 6 ай бұрын

Glad to hear my videos have helped you! I have some great interview videos here for you which have been helping people pass their interviews: 1. Top 30 Interview Questions: kzfaq.info/get/bejne/mq6Emt2bnNXbdpc.html 2. How to Pass a Job Interview: kzfaq.info/get/bejne/a9WIgNVpv7iumas.html 3. Behavioural Interview Questions and Answers: kzfaq.info/get/bejne/iKyhgpeUv8zUaGQ.html Please would you SUBSCRIBE to my channel? I'd very much appreciate your support. Thank you! Richard 🙏

@arjunvevek 2 ай бұрын

Thanks

@CareerVidz 2 ай бұрын

You're most welcome! When's your interview? Please would you SUBSCRIBE to my channel? I'd very much appreciate your support. Thank you! Richard 🙏

@FunfactswithVK-oe4qc Жыл бұрын

Please makes videos on supply chain manager, warehouse manager and procurement manager

@CareerVidz Жыл бұрын

Here they are: kzfaq.info/get/bejne/rsmIbKWasqivimQ.html kzfaq.info/get/bejne/hZeVlcJ-ypjXY6s.html kzfaq.info/get/bejne/qc5nf7KGt5itqnU.html

@abedolloh1678 5 ай бұрын

thank you sir for your video :))) will attend an interview for entry level desktop support position. pray for me huhu :)

@CareerVidz 5 ай бұрын

Best of luck! When's your interview?

@abedolloh1678 5 ай бұрын

@@CareerVidz todayy morning 😂 btw it's already donee haha :))

@saikrishna5495 Ай бұрын

@@abedolloh1678what are the questions they asked...?

@sayantichattaraj539 Жыл бұрын

Hi sir , please make a video on HR internship or job profile. Thanx.

@CareerVidz Жыл бұрын

Here are two videos to help you: kzfaq.info/get/bejne/h7VnrKaHmLK1YnU.html kzfaq.info/get/bejne/n9ZmZb2JzpzHZJs.html

@power4u Жыл бұрын

Hi Richard. Can you please make a video on: Buyer interview questions. Thanx

@CareerVidz Жыл бұрын

I have this great video to help you: kzfaq.info/get/bejne/nq2SfpaYuJfYmnU.html

@power4u Жыл бұрын

@@CareerVidz Thank you very much Richard. All the best

@Lofi-rq3tp 7 ай бұрын

Going for entry level tech jobs...💯

@CareerVidz 7 ай бұрын

Great! :) Do you have an interview coming up? :)

@Lofi-rq3tp 7 ай бұрын

@@CareerVidz Not yet..I'm enrolled in a coding class online and already have a full time job in another industry

@Lofi-rq3tp 7 ай бұрын

@@CareerVidz I'm applying for entry level help desk..cellular and retail

@optionsgroww1613 6 ай бұрын

Hi sir

@CareerVidz 6 ай бұрын

Hi! 👋 Do you have an interview coming up? :)

@swetha3886 11 ай бұрын

hi sir please do interview vedios of service desk role🙏🙏🙏

@CareerVidz 11 ай бұрын

I have this great video to help: kzfaq.info/get/bejne/htB1f9Whl62dfH0.html