One is separate from the other. Disabled people need access. This is separate from a woman who was rude to a cast member. Disney must follow the Ada.

@@NicoleIleneGreensher true, if these changes help in separating folks who really need it vs the folks who fake it just to game the system I’m all for it

@@sonsofstretford3866 Disney has to follow the rules of the ADA. They cannot decide whose disability has merit.

@@NicoleIleneGreensher in that case then they’re going to price the rest of us commoners out of the game even further to compensate for the lost genie plus revenue Not to take a personal jab at the wealthy folks but the abuse of the DAS system is giving Disney another excuse to raise prices further into the stratosphere While this doesn’t impact the wealthy at all and never will, it hurts the rest of us including the legit DAS users big time

Kids throw tantrums. That's what they do, if that were the case every kid in the world would have a DAS pass

Well then this is why Disney should include an official doctors note or some kind of medical documentation to prove the invisible disability is actually real -not sure if they're going to go that route but rumors a Medical company hired by Disney will be available to step in on this subject in the future. After May 20.

The ADA does not allow for documentation to be requested in regard to theme parks... there are some exceptions such as standardized testing.

NOT true at all and you can't prove that. They are looking to cut out the liers and exaggerators- people who don't want to pay for Genie when they can.

The issue is past the documentation element.... now Disney, the site states developmental disabilities... if that is true, then people with diabetes, effects from cancer treatments, etc, would not qualify... there are two live streamers with disney content that have to time their bathroom usage,... they would no longer qualify if this is true,... there was a content creator who often went to disney, with intestinal related disorders, they passed away from their disability...but it was also not a developmental disability...

They are not allowing your MD to provide proof. They are hiring their own people through Inspire to assess your disability! In less than two minutes.

If it is covered and listed by the ADA, then it is considered a disability....

​@NicoleIleneGreensher they give you enough accommodations for your "disability". Stop asking for handouts. You are the problem.

@@NicoleIleneGreensher You are absolutely right , I agree with you .

My daughter has a sun allergy which is hard to explain. People say "just dont go when its hot". It can be winter AND she still has a sun allergy. She uses sunscreen and wears a hoodie but I am not paying another 700 for my family to use what she should have for free. If she breaks out in hives, she is done for the rest of the week. Because treatment means avoiding sun exposure and staying indoors. I would just rather not go! We can go find other places to visit

Ok, but what does this have to do with the new DAS system?

It's social media as the MAIN cause of reporting to people how to obtain DAS passes for exaggerated or false reasons and gain access to them. Just like the abuse of the emotional support Pet system on major airlines. Now all support dogs are BANNED there. No thanks to people with all that entitlement.

I think they should do away with the amateur live streamers on KZfaq and other social media's! They are really destroying and ruining the integrity of the Disney experience all around.

Well that's the thing they start doing KZfaq at Disneyland on Walt Disney World and they think they're owed something by getting that annual pass

Yes, let's make disabled children and vets stand in line when they may not be able to? Maybe they could make it all the way through the line only to find out the ride isn't accessible for them (as is what happened with my family last week)! Exciting!

I totally agree with you children but that's veterans and also disabled children veterans who have served in World War II and the Vietnam War

Never should you ever have to prove a disability ! Totally wrong for Disney and Universal Studios as well !

@@roseannfrashuer2400yea you should it’s being abused

@@TheFrostFilesPodcast not mine , ADA laws

Disney has to follow the ADA. And many are commenting that the DAS pass is an extra, it is not... the ADA says that Disney must have equal access, and this comes in the form of a DAS Pass... I have had so many stories with cast members and I have spoken about this in other videos... I grew up loving Disney, and it is sad what the company has become.

Too many people saying they have "anxiety" and this is every human being on earth. So that's not a reason to get DAS pass.

They don’t want documents

I’ve OFFERED to provide numerous letters from doctors. Not just my primary but my cardiologist, neurologist, spinal specialist, and geneticist. Disney won’t take them and just sends copy and pasted pre-written email responses

Oh no. Im not saying you in particular. I mean it in the nicest way. I've seen so many folks complain about the possibility of having to provide documentation. In my experience, folks with valid issues dont mind showing proof. I sure dont.

I appreciate you watching, but plenty of people out there have hidden disabilities, but I do appreciate your time in watching the video.

No they are changing the rules because too many horrible people have taken advantage pretending to have disabilities or making theirs seem worse than it is. This has been going on for about 15 years. Sadly they changed the rules back then too, especially for physical disabilities. Disney members just seem to think everyone is taking advantage.

I look just as healthy as Nicole. I have an incredibly rare genetic disorder. It affects every organ in my body including my brain and heart. I have a permanent IV line that goes directly into my heart. I have accommodations in my master’s program and have modified my house to make living independently possible. I also rely on a medical alert dog. Don’t be so quick to judge.

@maddieonesti3284 it's not exactly hidden for you if you have a tube running through your chest and a service animal and does not make you look healthy. People self diagnosing or using anxiety as an excuse to shortcut lines and get fake service dogs, does a disservice to people like you who really use and benefit from these types of accommodations and service. I was wrong in my previous comment, not every disability that absolutely need special accommodations is visible. But this lady in the video is a P.O.S trying to take advantage of resources for people like you.

@@NicoleIleneGreensherfiber myalgia is not covered?

Also what Disney is trying to imply is that you can just flag down a cast member and get out of the line with your disability that you were not given accessibility... how? Many of the lines are bumper to bumper with people, how do you flag down a cast member and get out of the line?

@@kurtschubert6251 you might as well say you don't like disabled people. We deserve to enjoy the park like anyone else, your solution is to just have anyone not like you hidden from the world

The Disney site is saying that only developmental disabilities would qualify... Diabetes, disorders of the intestines, people who suffer from cancer and are undergoing chemo, and the effects of such, this would imply these would not qualify... there is a disney vlogger, two actually who have intestinal related conditions, they need to time their usage of the bathroom... they would no longer qualify... there was a vlogger who did a variety of content and would go to Disney often with their service animal in their videos, who also would have qualified before.. they had a number of disabilities they spoke about on their channel... unfortunately they passed away from their disability... the ada says we cannot pick and choose which disabilities matter... but thank you so much for watching. I appreciate your thoughts and your time.

Yes support Disney so they can make another buck ! Like they dont make Billions in profits- yet they force us to buy genie plus. Do you think disabled people like to be interviewed about their health problems?

Woah there. Let me tell you about my situation and I would love for you to tell me how disney isn’t discriminating. I have a very rare genetic disease. It affects every organ in my body including my heart and brain. I have accommodations in school (I am getting a masters degree), I often need to use a wheelchair, and I have a cardiac alert dog that keeps me safe. I also have a permanent IV line that goes directly into my heart which I administer medication through. I often need to administer these medications in the time it would take to wait in line. I also often have medical episodes where I need to leave the line WITH my partner so he can assist me. Disney sent me a generic response saying all they could do is have me leave the line and rejoin my party later. That doesn’t work if 1. i need to leave the line for 2-3 hours and 2. I need my partner who I travel alone with to assist me when I leave the line. Disney has ONLY responded with pre-written emails. Disney is absolutely discriminating against disabled people. For the record, I LOOK “fine” I appear to be 100% healthy but I am FAR from it. Also, the word handicap is rude and ableist. Don’t use it. Sincerely, an actual disabled person.

I just got back from a five-day trip to Disney. My wife is visually impaired. I just earned a doctorate in disability studies. I'm not sure how "people are abusing the system" is a reason to completely revise a system instead of reforming it. We ARE talking about people who are disabled. Disney could follow the steps of any number of theme parks, like Universal, that use a broader acceptance of disabilities and require a diagnosis. By charging people who are disabled for Genie+, as Disney required with family, Disney is effectively charging people for their disability needs. Is this discrimination? My wife and I were regularly insulted by employees who had no idea what kind of accommodations my wife needed. We received TWO accommodations in five days and four parks despite Disney advertising descriptive audio on many rides. We complained many times; it didn't help. If you have experience with this system, please add your experience. The new system would mean disabled veterans and children who cannot deal with certain queueing conditions would be required to buy Genie+. Does this sound right to you?

Disney is discriminating against those with disabilities because only autistic people can get a DAS pass. If one day you broke your foot got amputated you will not be able to skip in the line at all. You’re an absolute asshole for this comment.

Thanks so much for being here and watching my video :)

Exactly! This woman is a perfect example for why these changes are needed. She even likes her own comments to appear more likeable, probably not knowing that we can see that it’s her that liked her own comment lol

@@idaUnchained Exactly. it's obvious IF you are TRULY a disabled person you don't take to social media to cry about it. KZfaqrs and social media wanna-be's striving for attention (it's obvious) have now NO thanks to their lying and shenanigans made it harder for legitimately disabled people to get some help. This makes me furious. but on Disney's part again, it needed to be overhauled.

@@DianaPixieDust this is also her 3rd or 4th video complaining about the DAS..... If it's that bad why bother with it?

I would suggest to lawyer up if you are accusing Disney Corporation of violating the ADA. They will have to interrogate all of your social media files and cross examine - most likely getting you on slander.

I have had a lot of experiences at Disney. And made a few videos on those experiences. But thank you so much for watching :)

Verbal abuse by some Disney cast members is a real thing!

This sounds like issues literally every small child has…is there something unique or different about your child’s challenges? If not, there’s no reason you should receive special treatment. If so, you shouldn’t be worried about qualifying.

@@idaUnchained there are a bunch of issues and diagnoses and her rheumatologist was the one that said we should get a Das pass for her. I’m just not putting her diagnoses out there for everyone.

@@Stefunkie00 if you have documentation from a rheumatologist then you should have no trouble qualifying. Just because Disney noted what the main purpose of DAS is intended for doesn’t mean that other disabilities that won’t qualify. You may want to consider a mobility device as that would help her with the standing issue and still allow her to wait in line. There’s no getting around being hot unless you know how to change the weather; we all have to deal with it and it sucks

@@idaUnchained very true. We have to keep a stroller fan and a mist on her and maybe a cooling towel. We will see obviously if it gets to be too much we will leave. But this is her 5 little year old selfs dream 🤣She just swells and is in extreme pain if she’s in any one position for long periods of time. We plan to get a stroller pass. We will probably buy genie+

@@Stefunkie00 I can totally empathize with that! I have a disability that has similar symptoms sometimes, granted I’m an adult and can handle it better than a small child. Fwiw, I love genie + and find it better than the free fast pass system that preceded it. You can get up to 9-10 passes a day with Genie + versus 3 with the old fast pass system. So, if you schedule it right you can make her day so much more enjoyable! Also, my daughter is now a teen and we’ve been going to Disney since she was 3, and we have always had to leave the park mid-day to take a break from the heat and let her cool down. It makes the day much more enjoyable, she would be miserable otherwise. Enjoy the parks!! It’s truly a magical place!!

DAS stands for "Disability Access Service" if I remember correctly. It allows an individual to request a ride time from a cast member so they do not have to wait in the stand-by queue. It works like the virtual queue system. You request "Rise of the Resistance" at a guest services kiosk and Disney will assign a return time to you to enter through the lightning lane (previously fastpass) or ride exit. You are essentially waiting, but without being in the stand-by line. Your ride time is assigned to your DAS pass in the app so you receive a notification that it is your turn to ride. Without DAS, you can pay for Genie+ and essentially do the same thing without having to talk to a cast member. Please keep in mind that DAS passes are not required by theme parks to be ADA compliant. They are an additional benefit to help guests with all kinds of disabilities experience a favorite attraction. It is not a violation for a company to ask you what your condition is that would inhibit you from waiting in a stand-by queue. You may choose not to answer, but they are not obligated to give you a DAS pass for not providing information. It IS a violation for a company to contact your insurance company or your physician without your consent to obtain information and for your physician or insurance company to provide that information without your consent.

Disney does have to give accommodations such as the DAS Pass... it can of course be named a different name, but ADA states venues, businesses, such as a theme park must give access to all... so it can be named a different name but there needs to be access for all... when I did a video on Universal Orlando and the IBCCES which requires proof of disability in documentation all the comments on those videos were they can require documentation, but with Disney fans they seem to know that this is blatantly against the ADA...

​@NicoleIleneGreensher you should study up on your ada laws so you don't continue to sound so dumb.

The interview process must follow the ADA not the Disney rules of the day...

@@NicoleIleneGreensher No they MUST follow policies that Disney has put in place for that rule. If you don't like it don't go to the park. It's that simple.... But if you stopped going to the park you wouldn't be able to make money off these videos. What a pickle you MUST be in.....

@@MrNick9655 I appreciate you watching. :)

@@MrNick9655 I think she means the company is required to follow certain parts of the ADA. It's not that people don't like the parks, it's that they like the parks but can't enjoy them as much (or at all) using the new system.

All you do is have to walk outside the gate and smoke and come back in though the gate. It's actually really easy especially in the middle of the day. Just have the park ticket and get scanned through security again. it's super easy.

@@m42679 but what if you’re clear on the other side of the park though Disney is 26,000 acres lol

No park is 26,00 acres... The biggest park is animal kingdom at 580. You can smoke in the parking lot, you can smoke at hotels (outside of the rooms, you can smoke outside of magic Kingdom,Epcot, Hollywood studios and animal Kingdom. Just walk outside the gate and walk back in when you are done. The lines to get in are super short mid day.

@@corycg9624 the entire property is 26,000 acres. You just can't smoke inside the parks.

Smoking is a choice, but disabilities are not.

How are they getting in trouble? Who’s the class for the class action?

Disney cannot pick and choose what Disability has merit. If it is covered by the ADA that is all that matters...

I can assure you that they have not suffered because of this

@@idaUnchained listen there is something called The Americans with Disabilities act a short called the Ada Universal Six Flags the Walt Disney Company themselves really don't care about people with disabilities how do you go out there and have a seizure an epileptic seizure that's exact reason why I left sorry to tell you the truth sooner or later they're all going to have a class action thrown against them and it's not going to feel so good

@@toddcribbs6844 I don’t even know how to begin piecing together that word salad…do you know what due diligence is?

@@idaUnchained okay Bob Iger became the CEO in 2005 now about 2008 my annual pass was almost up I had to make a decision I had already been yelled at by a cast member for something stupid I was just barely asking what happened to something so the second time a cast member put me a standby line what I had spent my money and I actually had an epileptic seizure on the freaking Haunted Mansion true Faith that's funny this certain CEO has to go I don't feel bad for him he has let things decline at the Walt Disney Company so much so they're messing up left and right oh yes and I do have disabilities on my left side you can actually see them I was born with them so to have a third party vendor is illegal

Nothing to do with Iger. It's all the people who ABUSED the system. there are more people who abused receiving a DAS pass in the past three years - the number has TRIPLED . Think about that number.

The new third party system is going to be great. The third party will require proof of disability or any other problems with a doctor's note. This will finally eliminate all the scammers getting the DAS and ruining it and making sure the people who actually need the DAS get it. So when you need to get a DAS just get paperwork from your doctor or physician when you get the DAS.

@m42679 Yes I get it now thanks 😊

@@m42679 The new system requires none of that. My wife is visually impaired, got a recent diagnosis (for a condition she's had her entire life), and was denied the DAS pass. The DAS interviewer did not ask for any paperwork. I agree that paperwork would go a long way toward reducing the abuse of this system.

Thank you for watching :)

@@NicoleIleneGreensher avec plaisir

Thank You.

Thank you for watching and I appreciate you taking the time to watch and comment.

Anxiety is a reasonable excuse, thank you very much

@@jackwilkinson4911 if anxiety is a valid excuse then we should all get a pass since we all have some anxiety. Use some common sense.

People that use DAS also wait but not in line. People that make comments like that also should not have the right to vote…

@@idaUnchained BINGO! if you aren't able to get the DAS just buy the genie.... But the people who try and abuse the DAS don't want to buy the genie because the DAS is free. It's really just that simple get the genie. Blame the people who try and beat the system not Disney.

Disney has to follow the ADA, for all disabilities covered by the ADA.

Yes :)

@@NicoleIleneGreensher huggs lots of love to you enjoy your day❤️☺️❤️

Thank You :)

@@NicoleIleneGreensher you're welcome ❤️☺️❤️

Disney is not about just money. As a legitimately disabled person and three time cancer survivor Disney is one of the only places I have ever visited that accommodates disabled people to the maximum. you're making these statements because you are nervous you will have to buy Genie plus in the future and not get a handout you don't truly need.

Disney has said on their site that the DAS is for developmental disabilities such as Autism or similar...this would exclude everyone else who has an other disability which is covered by the ADA.

​@NicoleIleneGreensher where does the ada say theme parks have to let you get special passes or skip the lines?

@@pvt.reefer6163 you do not skip the line. You wait outside the line. Usually longer it comes out than on the line. The Ada says venues have to have accessibility for the disabled. Thanks so much for watching.

@@NicoleIleneGreensher they provide disable people with access and accommodations that are reasonable. You are not the ada and don't get to determine what is reasonable. What's keeping the disabled people from accessing the rides?

Except this is exactly what the parks are doing now, but go on...

Why? They're discouraging people who don't need DAS from applying for it. This is what you wanted, isn't it?

Invisible disabilities exist. There are veterans for example that have disabilities. There are many who have things that the eye cannot always see. We should not judge someone by what we think a disability looks like...