Thanks for the good info. I am looking to purchase a motorcycle trailer. It’s understandable that things can fail but to dismiss a near catastrophe is an unacceptable business approach. Customer service is as important as the product! I will for sure will look elsewhere for my trailer!

That metal pipe looks like a coca cola can

I owned a single bike Kendon standup trailer for about 15 years. It worked great the entire time I owned it. When I sold it, I was paid more than when I purchased it new.

Man, sorry that happened. For those that don't know, the Kendon GO! trailers are made in China but to the specs Kendon tells them (but you don't know what you'll get). That's why the GO series is cheaper. The premium series SRL stand-up trailers ARE made and assembled in the U.S.A. thus the increase in price. I can assure new buyers, that the new trailers are welded better as that was one of my concerns - build quality. I got my trailer about 2 months ago and it's a single ride-up. I'll post a video on my channel in the next 1-2 months about it. Based on what I can tell so far, it's rock solid, and does not use the same design as the previous model. In my video, I'll go over more details than what most people go over in these reviews. Give me a few weeks and I'll be posting.... As for your trailer, it lasted 17 years which based on the usage (and looks), it appears you got some good time out of it... but it does have a 1 yr warranty. But yeah, if that was their response, that part does suck. But there isn't a better bike trailer made right now than Kendon, and I did weeks of research... I bought the SRL (made in the USA) and so far, so good.

I know this was over 2 years ago you posted this, but do you have any pictures you can send, of what was actually done, im looking at an 04 kendon next week and going to be hauling two big bikes. I would like to beef up that area if possible. Thanks if you could share any pictures. You lucked out, you didn't lose that load, having a welder with you. And having someone use there shop. That in itself was right spot right time.

Mine is from 2007, and I have probably 15,000 miles on it with no issues. I wonder if they changed something, my trailer does look like yours with the diamond plate and is technically a two bike trailer although I load a dirt bike reverse in the center, no wheel choke needed.

just happen to my friend right now. his kendon trailer broke almost every time by the ball hitch support. poor welding and thin tubing use.

Thanks! Almost bought one.

Used my Kendon trailer to haul two HD dressers to Sturgis in 2021. Not a single issue. It's all about maintaining the trailer. Not just bearings either. I live in PA and we get winters, I look inspect my trailers at the start of each riding season. I would buy another Kendon in a heartbeat. Light weight, easy to store and move around, and it handled the heavy load of two baggers for over 3,500 hundred miles. By-the-way, my trailer is a 2005....

I'm looking to buy a single bike trailer. Any opinions on what I should get?

Sorry to hear it bud!

Thanks for posting. I'm looking for a Kendon now and I will check the welds closer.

I was looking at one of these trailers recently. It had a made in China sticker on it. That didn't give me a lot of confidence. The thickness of the metal at the hitch is ridiculously thin. I wonder if these are all made in China and just marketed under different brand names.

glad I saw this ...looks like it needs to be fixed when you buy it ...

Looks like the upper tube failed in the heat affected zone of the weld. No real way around that other than fully heat treating (normalizing) the trailer which is not practical. That lower tube may have never had any weld on it, or just a weld with poor penetration. I have a single position Kendon from 2001 which I am now going to go inspect, but have never had a serious problem with . The difference might be the weight of 3 bikes on the trailer neck instead of just one. Should kendon have done more? probably not, on such an old trailer.

Instead of just giving a bad review why didn't you get a lawyer and file a lawsuit being that human life would be at risk if that thing broke on the highway? Nowadays there are many lawyers that would take that kind of case for free, not that you would be seeking $$$$ but the safety of others on the road, that thing could have killed a biker behind you had it broke fully loose.😮

That sucks, but only thing i can think of is the older trailers may have been intended for only two bikes based on the one or two bike options and lack of three. Not sure if they have since beefed up the trailers, i sure hope because i bought the three bike trailer to be used for 2 sport bikes. Anyway best of luck with the new and improved, what are the odds a trade welder was with you.

Same thing happened to mine, bought it, used it and it broke. These are not built for everyday use or any real stress. Just a way to save space and use once a year. All other applications take a much better trailer.

Looks like the weight bias was to far forward, bad design loading the hitch. Still a crap answer to the issue from Kendon.

That should have been the strongest part of the trailer ! For that to break, is just poor build quality! It is definitely not rusted through. It's just cheaply made!!

…. uhmm. . could U explain what makes this not Snitching?!!??..

Although my Kendon is from 2007 it hasn't broke as of yet. I really don't use it much. I do have to say this is one shitty trailer. The welds are horrible. I have joints that are so large and they filled in with so much weld that they are rusting in the holes. I bought it for 2500.00 back in the day. Thinking the fold up option was a good idea. Looking back I wished I had saved my money and not of bought the Kendon dual trailer. I'm going to look at mine at that same place.

Sorry to hear about your misfortune. I see lots of rust, have you done any regular maintenance? I bought a used 2004 Kendon because of price, did not want to pay for a new one since it is not used more than 3-4 times a year. However, before using it to carry my Harley Ultra Limited I worked on it many weekends to remove rust, do a little welding re-inforcement, new tires and painted it. People ask me if it is new! I plan to take good care of it by maintaining regularly. I hope you will not have any more problems with it, looks like your friend did a very good job re-welding. Good to have friends that can weld. Good luck.

Sometimes a weld can be a weak point. The welds need to be in the right places.

Poor excuse for Customer Service. Clearly a design or manufacturing and quality issue. Kenton should have replaced trailer at their cost.

Any suggestions for a better option?

No longer buying their trailer

for sure they have shit for welds, but them are a two bike trailer. the one in the middle and that far forward put extensive strain on the tung assembly with all the extra flexing the center bike is causing is more than likely why it broke.

That is BS , they really should have done something!

The title of this video is misleading. The trailer had many more than 1000 miles on it. Customer service was correct. Old things break, and why shouldn't an old tongue break. Drivers should be inspecting their trailer for signs of wear and tear before every trip. As a welder, you should have noticed a faulty weld well before it broke on the highway. You do have a valid point though. I'd recommend if you are considering buying a Kendon fold up trailer, you do so through a reputable trailer dealer, have the trailer delivered to the dealer and ask them to assemble the trailer and inspect it for flaws and weaknesses before you take it off the lot.

looks like a horribly designed weak spot that is in need of several gussets. In fact, given the stresses on the tongue of the trailer, I'm a bit shocked that Kendon does not use square tubing. Seems like a fundamentally flawed and borderline negligent design.

Do basically bc you didn’t get the answer you were hoping for, you’re bashing a company got a failure after what…17 years? Please. …

Kendon defines this model as the "Dual Rail". They sell that optional center rail so an owner has the option of towing a single motorcycle in a central position. That center rail is normally installed in line with the side rails, not in the position yours is in (around a foot farther forward). That foward position increases tongue weight. Excessive tongue weight combined with rough road/trail conditions and fast driving usually results in trailer failure. Even a ball height below the recommend minimum of 19" increases dynamic stresses on the trailer tongue. Running a trailer slightly front high is ideal. Kendon actually makes a triple dirt bike trailer. Imagine that, a trailer actually designed for your application. I have a 2014 Kendon Dual Rail w/center rail option. It has hauled two bikes weighing over 1700 lbs for almost 10k miles. The center rail is ONLY used when hauling a single motorcycle.

dude...rust

"going down the highway at 80mph" ... Real smart. No wonder it broke after 16 years of that abuse.

Imagine calling up a company and making a video bashing them for a product that was bought second hand and is also almost 20 years old. Why would anyone ever expect anything more than sorry about your luck.