Yes there are somethings we will not buy used, but we will never buy a Waldorf product again.

We are glad we could help! The Peak is amazing!!! We use a Summit which most people don't know the original name for the Novation Summit was the Novation Twin Peaks.

Now this is just my personal opinion. I would never take it live. Not just because of my experience, but there are many other owners out there sharing these experiences

I wish it was firmware issues. If it was just a firmware issue that happens with technology no big deal as long as firmware is kept up to date. We had to wait for ASM to update their firmware so the Hydrasynth could read incoming CC messages. If the equipment would not keep having actual hardware issues I would be over joyed. The synth has great potential especially for pads, and synthwave basses.

Very interested in the PolyBrute.

We received another unit, and it was screwed up too. Screen not in, and missing the power button cover of the back. Reinstalled the screen, and just going to deal with the power button. It's been nearly 3 years of going back and forth. At this point we will just deal with it and use this unit, but we will most likely never have a Waldorf product at the studio again.

The screen wasn't loose it was hanging out of the unit, and fell out if you moved it at any angle. I finally got a semi working unit that I will be doing a sound review on in a few weeks. I say semi working because it arrived without the screen installed the screen wouldn't even fit in the unit, and doesn't have a power button so you actually have to stick your finger in the unit to turn it on.

@@junkiebass That's hard to understand however it does sound like sabotage by Korg because no company would allow such a thing coming from a factory. I'm an engineer so I'm curious when you raise the screen what is underneath meaning what should it be attaching to? Is it double sided tape around the perimeter that might be melting away during shipping? Vibration &/or heat is the cause. Obviously if it's mechanically attached via a structural system & screws it would never come out except from extreme impact causing structural damage to the supporting system. IF the screen were installed as the first internal item meaning underneath or from inside the frame it couldn't come out thus it appears it's installed from above the frame like it has an electrical harness and the last item they install is to plug in the screen and seat it onto some adhesive. IF the adhesive is poor unlike 3M products it might be failing to hold. Still that's an odd design. I've personally repaired hundreds of screens and thousands of switches mostly vintage Yamaha gear but they are all pretty similar. The old backlight types that would go out after years of run time. I'm a structural engineer so this is a structural or mechanical attachment failure which intrigues me. It's certainly not rocket science but there's a simple explanation. A company could exploit a simple design flaw or the person attaching the screen forgets to remove the double sided film on the tape and press down the screen and moves on not realizing it. Something silly. I'm not removing mine to look underneath it unless it falls out by itself. They might have several assembly plants so I wonder is it only a batch or can it be any unit which would narrow down the issue. Might be as simple as a poor or bad or no adhesive product that is supposed to be permanent. Looking at your video with it opened up I see nothing to hold it in place but I've seen others that look like there's a adhesive strip supposed to be installed but still that's not a $3K level design. Someone has made a big mistake and they are ignoring it. If the adhesive was high quality & permanent you probably couldn't pry it off once installed. Also noticed that the screen is almost the identical size of the opening thus there's nothing for the screen to rest against. There should be a secondary platform so that it snugs inside the outside frame and rests against an inside frame. Again not rocket science just common sense. Also it's possible the screen supplier dropped the contract and they had to get a substitute without making a total product design change and the new supplier's spec is off so it doesn't fit the same. For example it's supposed to snap in all around the edges but the tolerance is off. Many reasons however they should answer that question instead of us speculating. Not having practical repair capability is also a big problem.

By the way, the ASM Hydrasynth is probably one of the best for the money synthesizers a person could possibly buy. Just FANTASTIC stuff.

@@CaidicusProductionswe love ours! The Hydrasynth and Novation Summit pair nicely too!

@@junkiebass No Summit for me, but I do have a Peak! I think the Peak would pair well with a wet cloth being smacked against a wall, it'd pair well with just about anything. Such a beautiful synth.

@@CaidicusProductionsWe were going to order a Peak for the studio, but then they announced the Summit, and we bought it prerelease. Supposedly the Summit was originally supposed to be called Twin Peaks.

@@junkiebass Hah! That would've been a bit on the nose, uh? :D

The ASM Hydrasynth is a great alternative and about $2k less

You are not the first person to consider that being part of the problem. If that is the case hat is not only bad business, but shady beyond belief.

You're welcome! Honestly we really hated we had to do this video. We strive for positivity. Sadly this the first, and hopefully the last negative video we have to do.

It's worth noting that this is HIS experience with it. People have different experiences with different things. This is why some people love Ford and hate Chevy, while some people love Chevy but hate Ford. Some people just have shit experiences with things and it kind of is what it is. It sucks, but again, it is what it is. :P

@@CaidicusProductions yes... But 4 bad units...

@@tommyg5095 I know, right? RETURN!!! :D

Ours was ran by USB to PC like recommended by the manufacturer. We also tested it with a MOTU 128 Express.

It was highly disappointing

@@junkiebass i can only imagine, my shortlist is now down to the prophet rev 2, polybrute and the hydrasynth. I do like integrating generative aspects into music so that is why I am thinking hydra.. but I have plenty of software to cover such workflows like vcv rack, phaseplant and pigments.. so I think it really comes down to the prophet rev 2 and the polybrute

@@DanielStaff_ we pre ordered a Hydrasynth when it was first announced. We love it. Great synth even the presets are good though musically a dew are way out there lol. All in all the Hydrasynth is a great synth I recommend it regularly along with the Novation Summit

@@DanielStaff_ same... I was going to pull the trigger, but this video set me straight.. I ain't gonna get it.. not taking the gamble.

We have yet to receive a fully working unit.

Still have yet to receive a working one. We were jerked around for 2 years so the warranty expired, and they would never replace it.

@@junkiebass ah man thats a nightmare 🤦🏼 feel for you. Well thanks for sharing your experience to help others. I mean i was convinced made in Germany would make it bombproof! I have heard of folk having issues but more with crashes & glitches not construction. Cant believe the screen was falling off, thats some bad Q.C!

It truly was a disappointment.

@@junkiebass sorry to hear that, lucky for me i opted for the prophet, but i have been told arturias pigments can do 99% of what the iridium can, so perhaps try that, hooked up to a decent midi controller you should be flying 👍🏼

It sucks its starting to seem like that

It is not the retailers fault. It is the manufacturer

@@junkiebass I understand it’s not the retailer’s fault but according to consumers protection law, both the retailer, distributor and manufacturer, are responsible when the products is defective and can’t perform its intended purpose. In your case the manufacturer is in another country. So legally your recourse is against the retailer then he will have to sue Korg which is the distributor in this case. This is a mess but at the end of the day retailers need to be careful what they sell.

@@Pintosonic I will have to hit you up in a private message maybe you can help us out a little more

We have a semi working unit we received that I will be doing a sound engine review on. If only the quality of the unit match the quality of sound this would be close to the only synth you would need.

@@junkiebass yeah it’s definitely a flagship. The engines compliment the Kronos nicely imo. Pretty much have my heart set on getting one at this point. Hopefully a mk2 Iridium is released by the time I’m ready. Looking forward to your engines review in the future. And again sorry about your bad experience, that’s stressful.

@@CharlesFerraro I handle the one we have very delicately because we are now out of warranty, and I don't know if it will hold up.

Yes we did finally receive a semi working unit, but still semi working.

Mine is still sitting waiting on the return shipping label so I know it is not mine lol. That is messed up that it happened to you too. Just keeps more evidence it was is not a fluke.

@@junkiebass I'm sorry for all your troubles. Luckily for me, the local shop replaced my faulty Iridium with a new one within two days. On Facebook I have seen even more Iridium owners with the same display problem.

The Iridium is just a Quantum with digital filters instead of analog. Waldorf even said that, and that's how they made it a deck top unit. Which was perfect for our studio. Sadly it's not the same quality as the Quantum Quantum is great, but you only have so much space for gear, and a synth that you can put on a vesta amount is amazing.

@@junkiebass no dispute there, people have also had some issues with the quantum

@@6195ryan I have heard of minor issues, but nothing like the Iridium

@@junkiebass the quantum have screens that are only held in with tape that will fail with heat and time

@@dbefore7165 yet they are charging $3k for them

I will have to take your word on that. They're a bit out of my price range lol

I dont have one, just heard from owners that you pay all the money and they're in the shop half of the year.

@@eddfromearth I could see that. Awhile back they had a Lambo get marked under the lemon law for cars here. They even sent a team of mechanics from Italy here, and still couldn't fix it right lol.

Yes beautiful paper weight that had tons of potential

@@junkiebass I've never had any problems with my Blofeld Keyboard. It's built like a tank (not a Russian one). I was seriously considering buying an Iridium until I saw your video. Thanks for saving me megadosh on a dud.

From what I have come to learn from listening to people is that this is really the only model they have that is not superior quality.

As a professional studio we are explaining the experiences, and issues we have had. We are trying to help protect consumers. In 12 months we have had to return 2. This was our third replacement which as soon as it was taken out of the box the touch screen fell out of the device. Our first one the screen went dead, and osc 1 controls died 4 hours aftee unboxing, second one after a few weeks power system failed, would cycle on and off continuously, and of course this current replacement the touch screen fell out of it as soon as it was taken out of the box, and now we have to get a 4th replacement. We have got no response for warranty support from them or Korg who sells them in the U.S. our supplier has had to fight to even get them to respond. There is much more that has gone on with this device, and issues we have had with Waldorf not responding to warranty claims, or even responding to customers. We are not the first person to have these issues. If you watch the entire video you will see we go over every issue we have had with this synth, and trying to get Waldorf to respond to warranty claims. Enjoy your weekend!

Mine just started powering off a few weeks ago. I sent in an email and they asked for the crash log. I begin this process now. I hope I don’t go through a similar experience.

@@junkiebass Sounds as bad as Komplete Kontrol MK2 and Maschine MK3 QA.