DON'T BUY this DELL Inspiron 14 2-in-1 (5410 , P147G) !

Рет қаралды 2,722

7 ай бұрын

In this video, I'll show you what happened to my Dell Inspiron 14 2-in-1 (P147G) i5410 laptop. It's a completely horrible design that will fail, and Dell is not willing to do anything about it!
Here's a much better deal on a similar spec'd laptop!
amzn.to/3T940k6
Need to repair your laptop? Here's the tool kit I've been using for years!
amzn.to/3uHSLos
Don't forget about our FamilyGeekery Podcast, with new episodes every Tuesday!
familygeekery.com/podpage
Find our other Social Media and other Links here:
linktr.ee/familygeekery
Support FamilyGeekery by Getting a Good Deal for Yourself!
Pretty Litter - Get a free bag of our favorite kitty litter - familygeekery.com/prettylitter
StickerMule - Get $10 off your first order at StickerMule - familygeekery.com/stickermule
Amazon - Support our channel by using this link when you buy stuff at Amazon - familygeekery.com/amazon
Thank you for any/all support!
Disclaimer: As an Amazon Associate we earn from qualifying purchases. If you buy something through our the above we may get a small share of the sale. Thank you for supporting the channel!
#dell

Пікірлер: 44

@TrevW757 6 ай бұрын

I have the same situation with the left hinge on a Dell Inspiron 14 2-in-1 7420. This is my granddaughter's and was brought for her schoolwork a year and 5 days ago. I have discovered that there is a small screw within the hinge cover which can be removed to allow access to adjust the spring tension of the hinge. I have already adjusted the side that broke out from the screen casing and need to now remove the LCD screen from the casing so that I can unscrew the right-hand hinge and then loosen the tension on that one to match the other. The intention then is to try and glue the broken hinge back in and pray that it lasts. From what I have seen in my research is that Dell has been aware of these issues for several years and the class action may well be what is needed for their own good, in fact a product recall would be an option here too.

@jasonsimmons1371 Ай бұрын

This happen to me; I thought I was the only one came online to see hundreds of more people with same issue

@R7850 2 ай бұрын

Great video. Thanks for the warning.

@howardthomas49 27 күн бұрын

i have the same problem looks like im stuck with it and same here didn't have this computer a year

@oanshah4292 3 ай бұрын

Broke my screen because of this issue. Can anyone tell me how can i get screen replaced. Out of dell warranty 😢

@TheGigantium 7 ай бұрын

I had the same problem with my HP Notebook, it now sits headless and invisibly connected behind my 55 inch Samsung TV in my living room, which is a convenience I must say.

@pattskatoey3139 7 ай бұрын

I don’t blame you. I wouldn’t try repairing that either.

@lewhan_b01 4 ай бұрын

U can loosen the hinge by taking the plastic cover off by unscrewing the screw inside.

@lewhan_b01 4 ай бұрын

kzfaq.info/get/bejne/n8mhe9p_2K60Y3U.htmlsi=NnITopUePoMz6t8R

@aminemohamedrachid1683 4 ай бұрын

It's amazing how Dell hasn't been able to fix this common issue in their PCs. I used Dell for my company from 2001 to 2007, and this was a very recurring issue. I then switched to the ThinkPad, and you know what? It has never happened with any of the thousands of PCs I had to manage

@umbra1016 6 ай бұрын

Just got one from a coworker who asked if I could repair it. Of course I said seeing photos of hers I said I could since with most other laptops it wouldn't be to difficult to fix. But man... kinda bummed that it's not an easy repair. I had to tell her after watching this vid that I'll probably have to throw some JB weld in there to get it to stay. Thank you for doing the research and posting about your findings!

@FamilyGeekery 6 ай бұрын

Good luck. I’m hoping there’s a better solution out there waiting to be found. Not super hopeful though.

@gladisolasv 18 күн бұрын

Seems like I have the same issue. Just bought mine a year ago and always was an issue. Now the screen isn’t turning on at all

@FamilyGeekery 18 күн бұрын

Yikes! I’m sorry! Let us know if you get it resolved.

@konaraweb 2 ай бұрын

thaks mate

@secretsecret593 17 күн бұрын

Same problem

@kylyhaynes9664 6 ай бұрын

This exact same thing has just happened to my model of this laptop :(

@danielhutton5229 6 ай бұрын

I have a Dell Inspiron i5 model of the same laptop - I had the exact same problem with the right hinge of the screen 9 months after getting the laptop back in '22 - screen broke in March last year. I live in the UK, I had a screen replacement from Dell UK bespoke made with better hinges - so far over 10 months on I consider myself lucky as the hinges have been fine on this laptop since.

@FamilyGeekery 6 ай бұрын

Sounds like you’re one of the lucky ones. Thanks for watching!

@gailcourcy6369 3 ай бұрын

Thank you for the warning

@eyeford2396 3 ай бұрын

I have the same laptop and the hinge went in 20 months. I just got the lid/lcd display replaced from Dell and it cost me Indian Rs. 7300.00

@edit7531 11 күн бұрын

Wow I was abt get one of these 😮

@durragas4671 3 ай бұрын

my right hinge failed but I contacted Dell still in warranty imediatly and they fixed it straight away - they sent a person with an empty box and they packaged it - less than 2 weeks later I had a brand new screen :P

@FamilyGeekery 3 ай бұрын

Lucky you found it while still under warranty!

@dans8903 2 ай бұрын

Mine just failed on the right side broke right through the screen out of no where. Too bad mine is 3 years old. Bastards

@lac516 2 ай бұрын

DITTO. Broke again in less than a year later.

@rolo3008 2 ай бұрын

thank you very helpfull. never ever gonna buy a dell laptop again. what a shame.

@DJBudGreen 6 ай бұрын

Dealing with the same problem on a clients 7415. I know there has been a class action lawsuit started by a DELL user in Maryland. Case 1:23-cv-00937-JKB The nail in the coffin for the case, in my opinion, is if you had this same screen on a business grade, much more expensive version of the laptop, DELL swapped out the hinged for ones that are smoother and work much better but are more expensive to manufacture. From the whitepaper of the class action: 60. While the Class Devices utilize a dual-hinge design, in 2019 Dell began to use a single-hinge system in premium 7000 series Inspiron 2-in-1 devices. 61. On information and belief, Dell deployed an alternative hinge design in its premium offerings because it knew its customers would not tolerate spending thousands of dollars for a 2-in-1 device likely to fail shortly after purchase. 62. The improved hinge design used in Dell’s premium 2-in-1 devices demonstrates that Dell knew that the dual-hinge system it equipped in Class Devices is defective and unsuited for its intended purpose. Not a good look, DELL.

@muhamadfarhan2267 6 ай бұрын

What is the result of this class action? I had the same issues a year ago (the right-side hinge), and now the other hinge is also starting to crack.

@MatthewDoyle81 5 ай бұрын

I just paid Dell $190 for the replacement LCD for the same issue... damn.

@FamilyGeekery 5 ай бұрын

Yikes. But if it worked, that’s not a horrible price to get your laptop working again. I just hope it lasts longer than your first.

@MatthewDoyle81 5 ай бұрын

@@FamilyGeekery according to Dell it’s a 8-9 week wait on parts due to a global parts shortage. I guess it must be all the screens breaking!

@GreatRedGeneral 5 ай бұрын

i see this design all the time even in hp's msi's etc. They cut cost by removing the need for intricate designs etc. If you are too hard on these yeah they will break. If you are careful they can last years. I see dents and stuff in the case of the laptop my guess is that your daughter was misusing it slamming it or dropping it or throwing it or carrying it in a backpack full of books . I am writing now from a clevo laptop from 2014 and it still serves me well after 10+ years now. In fact i just wrote my thesis on it and had no problem. The thing is that if you get something for 500 which seems like a great deal in terms of specs yeah it lacks in some other aspects. I wouldnt say not buy it i would say be careful with these and it will last a long time

@kevinlittle9198 4 ай бұрын

From my exp I can say. Had a Laptop for 3 years. Just for working. We are not that wealthy so we take care of our stuff, especially while that expensive. After 2 years the exact same problem caused a display damage. If it is used nearly every day... It will not last that long regardless if you take care. Hope yours will live another 10 years good Sir.

@lac516 2 ай бұрын

I take extreme care of my assets. My story is much the same as everyone else commenting here. Broke on the right side TWICE.

@jrmoodi3 5 ай бұрын

a client of mine brought hers to me, to see if something can be done about it and its the same exact model, with the right hinge damage just the same, i didn't even bother to go any further, i was looking online to see if i could get the entire screen with the housing replace but no luck, so am just gonna recommend that she use it as is with the screen remove as a Desktop PC or bring to a pawn shop as sell it as it ...

@mostafazidan9882 4 ай бұрын

very very bad labtop i have same problem and 7 months im serching for the screen dont dont buy dell

@CNAV92 2 ай бұрын

My wife has used this throughout five years in college. Not a single problem. User error.

@lac516 2 ай бұрын

I believe this person's experience due to the FACT it has happened to me. First time the cheap hinge broke; I was lucky as it was still under warranty. Had it repaired, was TRIPPLE careful with my laptop, and it broke again in under a year.

@vortukagaming Күн бұрын

Gotta love it when mommy or daddy make a youtube video telling you to not buy a laptop just because their child was super rough with it. I mean it is bent up and it has a huge debt on it. Obviously not broken from normal usage.

@FamilyGeekery Күн бұрын

I’m glad you know so much about me and my child. The bent up parts were from me trying to repair it the few times before we finally gave up on it. And the dents are from sitting in a backpack to/from college classes. This is my adult child you are referring to, not a toddler. The fact that it dents so easily riding in a backpack is all the more reason to avoid such cheap craftsmanship. Thanks for watching, but keep your assumptions to yourself unless you have a solution for the vast amount of people who found themselves in the same exact place as me.

@vortukagaming Күн бұрын

@@FamilyGeekery victim