Something to keep in mind: The Ring Pro line as well as Google Nest Hello (and some others) require the 16-24v range, but if you get the standard hardwired it requires a minimum of 10v and the Ring 2 & 3 require a minimum of 8v. So if anybody is worried about their voltage numbers being too low, or is worried about the proposition of replacing the transformer, this may help alleviate some concerns.

Thank you. Definitely needed this video after I blacked out on Prime Day and ordered several items including a doorbell camera

Voltmeter at the doorbell. Nice. I don't know where my transformer is so that'll save me a big headache. Congrats on 1,000 likes 👍

Way more helpful and way less time than being on the phone with customer support with ring. Thanks.

Thank you, not testing at the doorbell chime was the info I needed! Saved a lot of frustration.

This video really helps a lot. My transformer is probably in the attic and I was not trigged to go look for it to be honnest... measured the voltage directly at the doorbell. Easy and fast. Thank you

This is the best visual and audio explanation I've seen to date. Great job!!!

This video was helpful. Logical. Good layout. Good explanation of various readings at different locations. However, TWO key points to add for your viewers:. 1. I installed my ring into 33 year old house. Existing transformer wasn't strong enough. Ring worked initially, then stopped after a few weeks. Before changeover, old transformer read 10.9 volts. New one read 21.9 like the one in video. 2. My transformer was located in my service closet (with water heater, furnace, etc.). I wonder where electrician typically install them?

I had an issue where I tried to replace my existing button with a video doorbell (Merkury with the Geeni app). The video & app notification when the doorbell button was pushed both worked great, but the mechanical chime (a NuTone from the early 60's) would not work. It tried to activate both of the plungers and it made a humming/buzzing noise. The existing transformer was showing 20VAC, but after watching some other videos online & reading what happened to others, I ended up getting one that was a 24VAC 40Va for more current. That fixed the problem of the chime not working when the video doorbell button was pushed. Many thanks to my stepdad for helping me with the wiring & the multimeter usage.

52 videos later and boom a person that actually gives helpful information thank you so much for the information I found my door bell its in the hallway but I can't find the transformer my house was built in the 60s

Great Video. Rookies need to watch the ENTIRE VIDEO! Voltage at transformer = 22 V Doorbell = 0V (Pressed = 14 V) At switch = 21.4 V

Extremely helpful video. I watched several others but none explained why I was not getting a reading when touching the multimeter to the connections on the chime. Thank you!

Thanks for the information on how to test if I have enough voltage for a Ring Doorbell.

This doesn’t mention the VA. I have 16V but it’s only 800 ma so it’s only getting 12 VA. Correct voltage doesn’t mean it’s powerful enough.

Thanks wish i could have found this video earlier before the four trips to Lowes.

Helped a ton. Thank you.

Terrific video; covers the subject. 👍👍

good job explaining why testing the chime gives a bogus reading!

Super helpful. Thanks for the lead in intro.

Thank you so much. I really didn't want to try and find the transformer to test the voltage.

Why would 81 people not like this video? Guy is trying to help people out. "Some men just want to watch the world burn"- Alfred Pennyworth

Thank you

Thanks a lot it was a good video

Great advert for that multi meter

Thanks excellent explanation.

very clear and precise excellent

from what I’ve seen in the comments on Amazon from purchasers, lots of people have sufficient power to run the doorbell but not to charge the internal batteries. So there apparently is a Minimum and a recommended. I’m trying to figure out the recommended so I know I will have enough power to keep the batteries charged.

Thankyou for the help, dont mind the keyboard warriors

Really appreciate !

This is awesome, thanks!

How to test the transformer itself??? I need a video!

Thank you this video helped me ❤️

My transformer is made in Canada by CGE. Rated at 24V-40VA. A monster. Voltage is one thing but how about VA(Volt-Ampare) rating?

you might want to consider editing this video so that you saying "ok google off" does not activate people's google assistant! otherwise thank you for this video. it answered exactly the question that i had.

I have a two wire setup also and I measure 22 volts at the transformer, but at the chime, I’m also getting 22 volts even when not pressing the doorbell, And at the doorbell, I’m reading no voltage. Why would I be getting 22 volts at the chime?

transformer's are not that frail. That's what transformers do. Not rest. They work.

Wonderful video! Quick follow-up. If you have the required voltage at the transformer, can you ignore the power kit that Ring includes with the doorbell?

Don't "STAND" in water when testing for electrical current! So, "SITTING" in my hot tub is ok!

Great video thank you 🙏🏽

I have the Ring wired gen 2. If i have the setup like this in the video my doorbell ring continuously. I also tried to connect those white cables to each other but had no success. If I use a jumper cable between those two cables i get no power on the ring too. My transformer is 12 VAC, 16 VA

Thumbs up and subscribed!

Thank you for the video

Cool thx, I appreciate it 👍🏻

link to other video you mention in installing pro doorbell full video please

Great Vid. Would a 24 v 40 va transformer require thicker guage wire?

My doorbell has been going off on its own: using a WiFi Hikvision HD2. Support don’t know what’s going on, checked transformer 17.66v. Any suggestions on what will make it sound on its own?

Got a question... i got a 30 VA transformer 120 that goes down to 24v but it puts out 18v n when i read at the doorbell clicker its 10v. The guage wire is 18 and also it runs about 84 feet in the house. Do you think my problem is that the wire is running too long or that its VA is low or theres a bad connection with the wires, possibly being pressed to hard? Ohms i read about a 2 on the low side and 53 on the highside. The

Great video. My transformers showing 16v (old house) but doorbell is only showing 4v. Guess the doorbell needs go? Or is the wiring faulty?

What if we are over the range for our video doorbell? For example, 31v for a 16-24v doorbell.

I was figuring that you could test the voltage at the switch as that should be the only "open" part of the circuit, but this confirmed my thoughts.

Is the existing chime going to dingdong if you press the ring doorbell?

Awesome. Thanks for sharing. New subscriber here. 👍🏼

So is your incoming Voltage 120V from a power source in your house and is then stepped-down to 24V by your transformer?

I have three Lorex 2k video doorbells and a single 24VAC 40TR. It doesn’t seem like I have enough power for all three doorbells. Even when I remove the doorbell chime from the equation it still doesn’t seem like the transformer has enough juice. What am I doing wrong? Do I need more transformers?

can this work witha 24v dc velux window

Do you think you can do a video with a three door bell setup or maybe even send me a hand drawn sketched diagram. I’m so lost with this

Hi, my ring health device reads: Your transformer doesn't supply enough power. They recommend installing a Ring Hardware Transformer, do I really need to address this? My voltage level is at 10, was wondering if you have suggestions - Thanks for the info!

Read some reviews of people who did get 16 volts during test and the ring 3 still blew their transformer? I cant have this happen because we cannot find our transformer to replace it.

Thank you for sharing, it's helps a lot.

My house chime transformer is 12 volts the Blink door bell wants 16 v. If I change the transfer to 16 v will it damage the house chime.

Only video I found that helped!

I had tested my transformer and it gets 16-16.5V, but at the Hello Doorbell, it's around 15V. Is that normal?

I am getting 17.5 v at the transformer but still have problems with intermittent power - is it that the transformer is overheating and doing a reset? I even replaced the transformer and it still cuts out a few times a day? What could be the problem? Ring Pro

What happens if the white wire is not going to a chime? Can you get enough Voltage with just the red wire running to the transform but the white wire being buried in a wall somewhere?

I'm curious does the transformer have continous voltage

The chime says use 16v transformer. What if I replace the transformer with a 24v one for the doorbell? Is that bad for the chime?

I've always switched my doorbells without shutting off the breaker. Yet, I always assumed it was DC current and so I didn't bother to shut it off. Yet, now I'm seeing it's AC, and I've always been told it's not the voltage that kills you, it's the AC which has the power to stop your heart. Anyone else have a take on this. I suppose as the voltage is so low under 30 that the potential is too low to be of any worry, or am I wrong?

Will a bad doorbell transformer effect the voltage or rather power in the other outlets in the room.

Hooked mine up to 14v pushed doorbell button and fried the ring

Doorbell transformers are usually located outside the home along the siding or on a wall in the garage. They may also be fixed to a wall in the basement or closet near the front door or entryway. If you don't see it in any of these places, check the walls in the attic. It may be tucked behind the insulation.

Trying to fix the low voltage that my adt tech told me my adt smart camera door bell is having problems with low voltage transformer

Where is the Transformer located for your doorbell trying to install ring doorbell had it all working it started talking then it stopped?

Holy long way around the barn....

Trying to install a Ring Doorbell. My Transformer reads 20 volts but the power at the doorbell reads 1 volt. Any ideas on what it could be? I'm starting to think it could be the cable that goes from the Transformer to the Doorbell. Thanks!

Is it safe to touch the chime while the power is on?

I installed my ring doorbell and it works great , but now the mechanical ring bell inside the house doesnt work

What is the wire gauge that goes from the transformer to the ring bell camera?

Ive just checked mine and its 18v does the current matter or thickness of wire? Seems to be as thick as the one you're using

How do I test the va

So my ring doorbell just the basic one, it won’t keep charge on the doorbell power, it’s a 16v 10va transformer, would it help to get a higher 16v 30va or a high voltage and va? Not sure, let me know thanks!

Hi! Would this transformer also help using a smart doorbell designed for 110V to work in a 220V environment (Outside of the US)? Thanks in advance,

So wait do i have to test the transformer or doorbell??

A hager st301 transformer says max 30 minutes continuous usage on the specifications. Does connected to a camera doorbell mean its under continuous usage?

I had a digital doorbell installed and it worked fine. I switched it for a mechanical one to install ADT‘s doorbell. Now the doorbell chime keeps making a buzzing noise. Could it be because the ADT doorbell is it completely installed?

I’m getting 28v on my transformer and on the wires they connects to the doorbell. But my video doorbell doesn’t power on still.

My house just finished being built. I don't know if they installed a powerful enough transformer. It's there any way I can test how many VA it is? From my understanding it needs volts and VA correct?

My transformer says 10V / 5VA , but when I tested it, it’s reading between 16-17v. My Nest Hello works fine as well. What could be happening here? Do I need to install a new one? Thanks.

Question u used the red probe on red on the transformer,the on the door bell deal you tested the red probe on the white wire why is that?

Where can I find my transformer? My new Arlo was working but now it isn’t.

My plunger does not seem to pull back powerful enough for a Cleartone Chimes two chime doorbell. Does that mean there is not enough voltage?

What is the easiest way to locate my transformer? I can't seem to find mine! I've followed the doorbell wires that seem to lead back to the fuse box, but I don't see the transformer. Trying to replace it, because I've installed 2 video doorbell

when i test the transformer the multimeter will briefly show 19vac and then show "1 ." (note, if the test leads are not touching anything they will show "0.00" so, i am guessing the transformer is bad...? i have a nest hello doorbell. what is strange is that the nest doorbell status light is on and i can stream live video on the nest app. the nest doorbell will make the chime sound in itself BUT the indoor mechanical chime will not operate. comment? advice?

Unbelievable those need nearly two amps.

I have a video door bell from Xfinity. After getting the video door bell, I've noticed my doorbell is producing a light hum. Could my transformer be on the edge for voltage?

Has anyone ever used a plug in for ring pro? Ring is telling me 12 VA will work but I always thought you need to be closer to 20-30. Also there’s no resistor on the plug in. This is all pretty confusing. There’s a lot of conflicting info out there

Great video, thanks. I have 18v at the transformer and none at the doorbell wires. I'm not sure where the chime is (new house to us). The other odd thing is that the wire for the door bell is 2 strands but jacketed together. This doesn't seem right if 1 wire goes to the transformer and the other wire to the chime.

Great video! Got a question, my doorbell is making that buzzing noise when the button is held down (similar to how yours was at 5:17) Is there any way to correct that?

Attaching the doorbell to the mount is a little difficult but once it locks into place it seems extremely sturdy. kzfaq.infoUgkxxHZwMa8CsRjYhf9s4W8w0Dwm47uytWOp I replaced my regular doorbell with this and hard wired it in, using my existing wires and mechanical chime. It works perfect so far and integrates perfectly with my blink camera system. It also works seamlessly with Alexa

My skybell slimline works fine until the button is pushed, then the chime rings and the chime box stays buzzing, the “plunger” moves up and down a bit constantly until I disconnect the power. I get 21.4 Volts from the transformer. Tried using a 10ohm 1/2 watt resistor like other places suggest but it blew right away. Any ideas? Brand new chime box, brand new transformer.

Speed up man