Something to keep in mind: The Ring Pro line as well as Google Nest Hello (and some others) require the 16-24v range, but if you get the standard hardwired it requires a minimum of 10v and the Ring 2 & 3 require a minimum of 8v. So if anybody is worried about their voltage numbers being too low, or is worried about the proposition of replacing the transformer, this may help alleviate some concerns.
@Miahawcal Жыл бұрын
Hi, my ring health device reads: Your transformer doesn't supply enough power. They recommend installing a Ring Hardware Transformer, do I really need to address this? My voltage level is at 10 was wondering if you have suggestions - Thanks
@cavinpatch42853 жыл бұрын
Thank you. Definitely needed this video after I blacked out on Prime Day and ordered several items including a doorbell camera
@OneHourSmartHome3 жыл бұрын
LOL, and now were almost to black Friday!
@mith29462 жыл бұрын
You need to check into rehab
@GarrettHanzel3 жыл бұрын
Voltmeter at the doorbell. Nice. I don't know where my transformer is so that'll save me a big headache. Congrats on 1,000 likes 👍
@anthonydominguez57194 жыл бұрын
Way more helpful and way less time than being on the phone with customer support with ring. Thanks.
@OneHourSmartHome4 жыл бұрын
Great to hear thanks for subscribing!
@johnhorning25063 жыл бұрын
Thank you, not testing at the doorbell chime was the info I needed! Saved a lot of frustration.
@eldyngassaky38423 жыл бұрын
This video really helps a lot. My transformer is probably in the attic and I was not trigged to go look for it to be honnest... measured the voltage directly at the doorbell. Easy and fast. Thank you
@geoffreymones13295 ай бұрын
This is the best visual and audio explanation I've seen to date. Great job!!!
@johngardner18984 жыл бұрын
This video was helpful. Logical. Good layout. Good explanation of various readings at different locations. However, TWO key points to add for your viewers:. 1. I installed my ring into 33 year old house. Existing transformer wasn't strong enough. Ring worked initially, then stopped after a few weeks. Before changeover, old transformer read 10.9 volts. New one read 21.9 like the one in video. 2. My transformer was located in my service closet (with water heater, furnace, etc.). I wonder where electrician typically install them?
@nbbistudent72 жыл бұрын
I had an issue where I tried to replace my existing button with a video doorbell (Merkury with the Geeni app). The video & app notification when the doorbell button was pushed both worked great, but the mechanical chime (a NuTone from the early 60's) would not work. It tried to activate both of the plungers and it made a humming/buzzing noise. The existing transformer was showing 20VAC, but after watching some other videos online & reading what happened to others, I ended up getting one that was a 24VAC 40Va for more current. That fixed the problem of the chime not working when the video doorbell button was pushed. Many thanks to my stepdad for helping me with the wiring & the multimeter usage.
@AntonioClaudioMichael4 жыл бұрын
52 videos later and boom a person that actually gives helpful information thank you so much for the information I found my door bell its in the hallway but I can't find the transformer my house was built in the 60s
@OneHourSmartHome4 жыл бұрын
Glad I could help and that you were able to finish the project thanks for watching!
@AntonioClaudioMichael4 жыл бұрын
@@OneHourSmartHome my transformer is inside the breaker box got everything fixed thanks for your help
@micheleschuster07125 ай бұрын
@@OneHourSmartHomelink to full video you mention for full installation of the pro please
@BillyO88284 жыл бұрын
Great Video. Rookies need to watch the ENTIRE VIDEO! Voltage at transformer = 22 V Doorbell = 0V (Pressed = 14 V) At switch = 21.4 V
@OneHourSmartHome4 жыл бұрын
Thanks for the summary and comment.
@BillyO88284 жыл бұрын
@@OneHourSmartHome - Thank you! This helped me out a great deal!
@JohnHallgren2 жыл бұрын
@@BillyO8828 confused as how does the lamp in switch get power? If switch isn’t being pressed, I understand that chime wouldn’t register the full voltage and ring but it’s getting a tiny bit...but lamp provides a connection between black and white so where does the other voltage go? Do you follow my questions?
@AGhostInTheMachine Жыл бұрын
@@JohnHallgren the little light is only drawing the current it needs
@richardl6751 Жыл бұрын
@@JohnHallgren The lamp is connected across the switch internally. When the switch is open (un-pushed) a small amount of current flows through the lamp. The current is small enough that it will not activate the chime.
@onwardtotheedge4 жыл бұрын
Extremely helpful video. I watched several others but none explained why I was not getting a reading when touching the multimeter to the connections on the chime. Thank you!
@rswow9 ай бұрын
Is a higher (24V) one better than a lower (16V, 18V) one? I haven't found an answer yet...
@boykinlp5 ай бұрын
Thanks for the information on how to test if I have enough voltage for a Ring Doorbell.
@jk716872 жыл бұрын
This doesn’t mention the VA. I have 16V but it’s only 800 ma so it’s only getting 12 VA. Correct voltage doesn’t mean it’s powerful enough.
@tonybarnes75164 жыл бұрын
Thanks wish i could have found this video earlier before the four trips to Lowes.
@OneHourSmartHome4 жыл бұрын
LOL, Glad I could help
@DW10000 Жыл бұрын
Helped a ton. Thank you.
@theHAL90005 ай бұрын
Terrific video; covers the subject. 👍👍
@bwg20202 жыл бұрын
good job explaining why testing the chime gives a bogus reading!
@AngelRua2 жыл бұрын
Super helpful. Thanks for the lead in intro.
@davidmarker85763 жыл бұрын
Thank you so much. I really didn't want to try and find the transformer to test the voltage.
@dap2u23 жыл бұрын
Why would 81 people not like this video? Guy is trying to help people out. "Some men just want to watch the world burn"- Alfred Pennyworth
@shaunl44610 ай бұрын
Thank you
@johnnysavagesavage32076 ай бұрын
Thanks a lot it was a good video
@maksymillian714 жыл бұрын
Great advert for that multi meter
@goripple4383 жыл бұрын
Seriously!
@spontaneouswill0073 жыл бұрын
Thanks excellent explanation.
@babsmcwilliam48563 жыл бұрын
very clear and precise excellent
@mikecoughlin4128 Жыл бұрын
from what I’ve seen in the comments on Amazon from purchasers, lots of people have sufficient power to run the doorbell but not to charge the internal batteries. So there apparently is a Minimum and a recommended. I’m trying to figure out the recommended so I know I will have enough power to keep the batteries charged.
@sethshuman60274 ай бұрын
Thankyou for the help, dont mind the keyboard warriors
@IndialanticRob4 ай бұрын
Really appreciate !
@mrundle2 жыл бұрын
This is awesome, thanks!
@HugDeeznueces9 ай бұрын
How to test the transformer itself??? I need a video!
@Sam_4203 жыл бұрын
Thank you this video helped me ❤️
@tonyhwang38883 жыл бұрын
My transformer is made in Canada by CGE. Rated at 24V-40VA. A monster. Voltage is one thing but how about VA(Volt-Ampare) rating?
@cmdrjamesson4 жыл бұрын
you might want to consider editing this video so that you saying "ok google off" does not activate people's google assistant! otherwise thank you for this video. it answered exactly the question that i had.
@scottsheck3 ай бұрын
I have a two wire setup also and I measure 22 volts at the transformer, but at the chime, I’m also getting 22 volts even when not pressing the doorbell, And at the doorbell, I’m reading no voltage. Why would I be getting 22 volts at the chime?
@JohnSmith-uy7sv3 жыл бұрын
transformer's are not that frail. That's what transformers do. Not rest. They work.
@ccdem8 ай бұрын
Wonderful video! Quick follow-up. If you have the required voltage at the transformer, can you ignore the power kit that Ring includes with the doorbell?
@davidav8orpflanz5618 ай бұрын
Don't "STAND" in water when testing for electrical current! So, "SITTING" in my hot tub is ok!
@justinjones1438 ай бұрын
😂
@diegosiliezar3 жыл бұрын
Great video thank you 🙏🏽
@1907-muratАй бұрын
I have the Ring wired gen 2. If i have the setup like this in the video my doorbell ring continuously. I also tried to connect those white cables to each other but had no success. If I use a jumper cable between those two cables i get no power on the ring too. My transformer is 12 VAC, 16 VA
@dig10352 жыл бұрын
Thumbs up and subscribed!
@ajrollan53043 жыл бұрын
Thank you for the video
@OneHourSmartHome3 жыл бұрын
Thanks for watching and your support!
@victorneckar77432 жыл бұрын
Cool thx, I appreciate it 👍🏻
@micheleschuster07125 ай бұрын
link to other video you mention in installing pro doorbell full video please
@gw66675 ай бұрын
I looked for it and didn't see it either
@SS-my8wb3 жыл бұрын
Great Vid. Would a 24 v 40 va transformer require thicker guage wire?
@leomerino39064 ай бұрын
My doorbell has been going off on its own: using a WiFi Hikvision HD2. Support don’t know what’s going on, checked transformer 17.66v. Any suggestions on what will make it sound on its own?
@chadsix2 жыл бұрын
Got a question... i got a 30 VA transformer 120 that goes down to 24v but it puts out 18v n when i read at the doorbell clicker its 10v. The guage wire is 18 and also it runs about 84 feet in the house. Do you think my problem is that the wire is running too long or that its VA is low or theres a bad connection with the wires, possibly being pressed to hard? Ohms i read about a 2 on the low side and 53 on the highside. The
@tomjackson80224 жыл бұрын
Great video. My transformers showing 16v (old house) but doorbell is only showing 4v. Guess the doorbell needs go? Or is the wiring faulty?
@jamiebell16903 жыл бұрын
I found similar results with mine. Did you ever find an answer for this?
@michaeldelarosa16043 жыл бұрын
What if we are over the range for our video doorbell? For example, 31v for a 16-24v doorbell.
@john_thorpe3 жыл бұрын
I was figuring that you could test the voltage at the switch as that should be the only "open" part of the circuit, but this confirmed my thoughts.
@ianamor3412 Жыл бұрын
Is the existing chime going to dingdong if you press the ring doorbell?
@timc89133 жыл бұрын
Awesome. Thanks for sharing. New subscriber here. 👍🏼
@KefirTView Жыл бұрын
So is your incoming Voltage 120V from a power source in your house and is then stepped-down to 24V by your transformer?
@jonathanr1913Ай бұрын
I have three Lorex 2k video doorbells and a single 24VAC 40TR. It doesn’t seem like I have enough power for all three doorbells. Even when I remove the doorbell chime from the equation it still doesn’t seem like the transformer has enough juice. What am I doing wrong? Do I need more transformers?
@stevenolivero5207Ай бұрын
can this work witha 24v dc velux window
@jonathanr19135 ай бұрын
Do you think you can do a video with a three door bell setup or maybe even send me a hand drawn sketched diagram. I’m so lost with this
@Miahawcal Жыл бұрын
Hi, my ring health device reads: Your transformer doesn't supply enough power. They recommend installing a Ring Hardware Transformer, do I really need to address this? My voltage level is at 10, was wondering if you have suggestions - Thanks for the info!
@sandywjo58 ай бұрын
Read some reviews of people who did get 16 volts during test and the ring 3 still blew their transformer? I cant have this happen because we cannot find our transformer to replace it.
@afiqbaharudin4 жыл бұрын
Thank you for sharing, it's helps a lot.
@sidneywhite7492 жыл бұрын
My house chime transformer is 12 volts the Blink door bell wants 16 v. If I change the transfer to 16 v will it damage the house chime.
@sebastiangonzalez75154 жыл бұрын
Only video I found that helped!
@JackAdrianZappa3 жыл бұрын
I had tested my transformer and it gets 16-16.5V, but at the Hello Doorbell, it's around 15V. Is that normal?
@user-sn3cs2hd8r Жыл бұрын
I am getting 17.5 v at the transformer but still have problems with intermittent power - is it that the transformer is overheating and doing a reset? I even replaced the transformer and it still cuts out a few times a day? What could be the problem? Ring Pro
@spencerfields6575 Жыл бұрын
What happens if the white wire is not going to a chime? Can you get enough Voltage with just the red wire running to the transform but the white wire being buried in a wall somewhere?
@faize282 жыл бұрын
I'm curious does the transformer have continous voltage
@beowulf5552 жыл бұрын
The chime says use 16v transformer. What if I replace the transformer with a 24v one for the doorbell? Is that bad for the chime?
@kartboarder22g17 Жыл бұрын
I've always switched my doorbells without shutting off the breaker. Yet, I always assumed it was DC current and so I didn't bother to shut it off. Yet, now I'm seeing it's AC, and I've always been told it's not the voltage that kills you, it's the AC which has the power to stop your heart. Anyone else have a take on this. I suppose as the voltage is so low under 30 that the potential is too low to be of any worry, or am I wrong?
@saif786salem4 жыл бұрын
Will a bad doorbell transformer effect the voltage or rather power in the other outlets in the room.
@tdbass29683 жыл бұрын
Saifu if a problem was on the output side (doorbell side) there is a good chance it will not affect any outlets on the same circuit because a transformer isolates the input side and output sides of its internal circuitry. The 2 sides of a transformer are wire windings that share a common electromagnetic field but the wires do not actually touch each other. If a problem was on the input side of the transformer and you had issues I would assume you would be tripping the circuit breaker. What kind of problems are you seeing?
@leel6429 Жыл бұрын
Hooked mine up to 14v pushed doorbell button and fried the ring
@BillyO88284 жыл бұрын
Doorbell transformers are usually located outside the home along the siding or on a wall in the garage. They may also be fixed to a wall in the basement or closet near the front door or entryway. If you don't see it in any of these places, check the walls in the attic. It may be tucked behind the insulation.
@OneHourSmartHome4 жыл бұрын
Red, good tips we also have a post on it here: www.onehoursmarthome.com/blog/how-to-find-doorbell-transformer
@ethiceze544 жыл бұрын
I've been looking for mine for a few days now. I found the furnace transformer in the basement and that's it. I am almost positive it's in the attic, but it's too small for me to fit in. I hate whoever decided that was the best place for it. I'm getting about 20 volts at the the button, but the chime is an old mechanical Trine and says to use a 10va transformer on it. I'm gonna go ahead and hook the new doorbell camera up and see if it will work, if it doesn't, I guess I'll have to find a Jockey that moonlights as an electrician, or vice versa.
@kartboarder22g17 Жыл бұрын
@@ethiceze54 If your getting 20 volts at the bell your good. Doesn't matter what the chime wants. Probably the chime was a min. of the listed voltage.
@AntonioClaudioMichael4 жыл бұрын
Trying to fix the low voltage that my adt tech told me my adt smart camera door bell is having problems with low voltage transformer
@flojotube3 жыл бұрын
Antonio Claudio Michael - ADT sucks.
@mlojack34342 жыл бұрын
Where is the Transformer located for your doorbell trying to install ring doorbell had it all working it started talking then it stopped?
@COW8OYP4TRIOT Жыл бұрын
Holy long way around the barn....
@davidyang17683 жыл бұрын
Trying to install a Ring Doorbell. My Transformer reads 20 volts but the power at the doorbell reads 1 volt. Any ideas on what it could be? I'm starting to think it could be the cable that goes from the Transformer to the Doorbell. Thanks!
@chasefranklin44772 жыл бұрын
Same here. You figure anything out?
@davidyang17682 жыл бұрын
@@chasefranklin4477 No sir, ended up just installing the Ring and using its battery. I have to recharge it once a month or so.
@thonchaiyangywjpheej75732 жыл бұрын
Is it safe to touch the chime while the power is on?
@TheFernyc23 ай бұрын
I installed my ring doorbell and it works great , but now the mechanical ring bell inside the house doesnt work
@Marco-bb7np Жыл бұрын
What is the wire gauge that goes from the transformer to the ring bell camera?
@KasamS2 жыл бұрын
Ive just checked mine and its 18v does the current matter or thickness of wire? Seems to be as thick as the one you're using
@danielm19913 жыл бұрын
How do I test the va
@fect9004 жыл бұрын
So my ring doorbell just the basic one, it won’t keep charge on the doorbell power, it’s a 16v 10va transformer, would it help to get a higher 16v 30va or a high voltage and va? Not sure, let me know thanks!
@OneHourSmartHome4 жыл бұрын
Yes, you should get this transformer: amzn.to/37UsEKx or read this: www.onehoursmarthome.com/blog/ring-doorbell-pro-transformer
@cellaonline2 жыл бұрын
Hi! Would this transformer also help using a smart doorbell designed for 110V to work in a 220V environment (Outside of the US)? Thanks in advance,
@Mafioso17318 ай бұрын
So wait do i have to test the transformer or doorbell??
@liamsandie3 жыл бұрын
A hager st301 transformer says max 30 minutes continuous usage on the specifications. Does connected to a camera doorbell mean its under continuous usage?
@kenachappell13 жыл бұрын
I had a digital doorbell installed and it worked fine. I switched it for a mechanical one to install ADT‘s doorbell. Now the doorbell chime keeps making a buzzing noise. Could it be because the ADT doorbell is it completely installed?
@OneHourSmartHome3 жыл бұрын
I don't have any experience with the ADT doorbell but it could be their product or the chime could be at the end of it's life.
@brokentissuebox2 жыл бұрын
I’m getting 28v on my transformer and on the wires they connects to the doorbell. But my video doorbell doesn’t power on still.
@redfirewolf41864 жыл бұрын
My house just finished being built. I don't know if they installed a powerful enough transformer. It's there any way I can test how many VA it is? From my understanding it needs volts and VA correct?
@benflores56203 жыл бұрын
VA= Watts. V=Voltage, A= Amperes These transformers are low voltage, which means it will step down (lower the voltage) from 120V to the low voltage required for the doorbell to work.
@spacecoastz40263 жыл бұрын
The answer is yes, it needs both volts and VA's.
@heyderbud14313 жыл бұрын
My transformer says 10V / 5VA , but when I tested it, it’s reading between 16-17v. My Nest Hello works fine as well. What could be happening here? Do I need to install a new one? Thanks.
@DavidRodriguez-wd2sz2 жыл бұрын
Question u used the red probe on red on the transformer,the on the door bell deal you tested the red probe on the white wire why is that?
@AGhostInTheMachine Жыл бұрын
if you get it backwards, the reading will just be a negative number on the tester
@AM2PMReviews4 жыл бұрын
Where can I find my transformer? My new Arlo was working but now it isn’t.
@OneHourSmartHome4 жыл бұрын
This post identifies common locations: www.onehoursmarthome.com/blog/how-to-find-doorbell-transformer thanks for subscribing.
@willie15113 жыл бұрын
My plunger does not seem to pull back powerful enough for a Cleartone Chimes two chime doorbell. Does that mean there is not enough voltage?
@OneHourSmartHome3 жыл бұрын
The doorbell transformer may not have enough voltage or your doorbell chime could be worn out.
@Alex-The-Working-Class-Hero2 жыл бұрын
What is the easiest way to locate my transformer? I can't seem to find mine! I've followed the doorbell wires that seem to lead back to the fuse box, but I don't see the transformer. Trying to replace it, because I've installed 2 video doorbell
@JohnHallgren2 жыл бұрын
Hopefully you found the answer already, but for others who may read this, at my friends house his transformer was on the ceiling of the closet in the main bedroom.
@arkrainflood3 жыл бұрын
when i test the transformer the multimeter will briefly show 19vac and then show "1 ." (note, if the test leads are not touching anything they will show "0.00" so, i am guessing the transformer is bad...? i have a nest hello doorbell. what is strange is that the nest doorbell status light is on and i can stream live video on the nest app. the nest doorbell will make the chime sound in itself BUT the indoor mechanical chime will not operate. comment? advice?
@richardl6751 Жыл бұрын
Unbelievable those need nearly two amps.
@Dblx12 жыл бұрын
I have a video door bell from Xfinity. After getting the video door bell, I've noticed my doorbell is producing a light hum. Could my transformer be on the edge for voltage?
@jk716872 жыл бұрын
Has anyone ever used a plug in for ring pro? Ring is telling me 12 VA will work but I always thought you need to be closer to 20-30. Also there’s no resistor on the plug in. This is all pretty confusing. There’s a lot of conflicting info out there
@aaronh8882 жыл бұрын
Great video, thanks. I have 18v at the transformer and none at the doorbell wires. I'm not sure where the chime is (new house to us). The other odd thing is that the wire for the door bell is 2 strands but jacketed together. This doesn't seem right if 1 wire goes to the transformer and the other wire to the chime.
@paolocosentino29843 жыл бұрын
Great video! Got a question, my doorbell is making that buzzing noise when the button is held down (similar to how yours was at 5:17) Is there any way to correct that?
@OneHourSmartHome3 жыл бұрын
Couple things to try. 1. make sure that nothing is interfering with the chime like a loose wire that prevents it from ringing. 2. Try changing the terminal that is currently on the front to the back on the doorbell chime or vice versa depending on where it's currently connected. Sometimes the chimes burn out and switching the terminals can fix the issue as the other chime most likely has never been used if you only have one doorbell on your house. 3. Try replacing the chime: amzn.to/3lEVrcp . 4. Use a higher power transformer.
@lauratatsch1066 Жыл бұрын
Attaching the doorbell to the mount is a little difficult but once it locks into place it seems extremely sturdy. kzfaq.infoUgkxxHZwMa8CsRjYhf9s4W8w0Dwm47uytWOp I replaced my regular doorbell with this and hard wired it in, using my existing wires and mechanical chime. It works perfect so far and integrates perfectly with my blink camera system. It also works seamlessly with Alexa
@patvoog67393 жыл бұрын
My skybell slimline works fine until the button is pushed, then the chime rings and the chime box stays buzzing, the “plunger” moves up and down a bit constantly until I disconnect the power. I get 21.4 Volts from the transformer. Tried using a 10ohm 1/2 watt resistor like other places suggest but it blew right away. Any ideas? Brand new chime box, brand new transformer.
@chasefranklin44772 жыл бұрын
Same here. Figure anything out?
@ThomasSmith-ci5nl Жыл бұрын
I have 18v at the transformer and 1 v at doorbell?