I can never get tired of listening to the Joey’s graduation party schtick…makes me laugh every time! Your hilarious sense of humor + vulnerability + honesty when sharing your experiences have been invaluable, thank you Keith!

I’ve watched this video probably 5 times and it keeps getting better and better. Keep crushing it Keith!

Bless up for the years of good knowledge and advice!

Keith, I enjoy your videos and I have to tell you ,customers are customers everywhere. I own a hair salon for about 10 years, and I firmly believe that what customers can or cannot afford is none of my business. I tell them my prices, and that's it. All customers want something for nothing. Not everyone is going to like our prices, and that's ok. You don't need to like, ,you need to pay. Also never judge anyone by their house ,car, or any material thing...that means nothing. I've had customers dressed like homeless people show up to $300 hair appointments and heavily tip after that, and I've had women with LV purses frown upon a $60 haircut.

Last five mins was funny comedy skit was laughing the whole time👌🏻😂

When a customer tells me to do it for cheaper I say if I came to your door and asked you for money would you give me some? They say what do you mean? I say well your asking me to give you money. I cant do a $200 job for $150. Thats like me pulling $50 out of my pocket and giving it to you for nothing. I cant do it.

I have to be sitting reclined in my recliner when listening/ watching Keith Kalfas KZfaq videos so I get the full Shrink/ psychologist experience. 😁

Kieth, I’m at this exact point in my business. Walking away from nightmare jobs is so much more satisfying now that I know how bad it will be if I say yes. Reading the battlefield is key!

Thank you for your help, your videos help me out so much! I’m in the commercial janitorial cleaning business for 15 years and bust my ass with old school hard work ethics but not charging enough for all the services provided. Thanks again

Omg you are so freakin funny to those of us who have been through what you’ve been through as a business owner. -> “Last year I almost had a heart attack… twice! .. Price has gone up Mr. Customer.” Lmao omg dude, soo friggin funny when you’ve been there done that.

Btw.. I’m a piano tuner (your vids have helped even someone like me with a different service business out IMMENSELY) .. and every piano has between 220-240 strings -> you were right on guessing 250 strings 👍👍 lol

So true about the difference between 10 customers. Sometimes when they say no it's bc they had a Chuck in a truck last yr. Only my second yr in business for myself and I'm standing my ground and raising my prices. I know I did the best work they've ever had last yr "Taj Mahal" so they don't want to go back to Chuck. I've learned to walk. About half the time they call me a few days later and accept my higher price. Now they've become a great customer and they recognize my value. The ones that don't call back..I don't want them anymore. Thanks Keith. You've helped me a ton!

Lol, entertaining and inspirational. Don’t ever concern yourself about being so metaphysical and wondering if folks are picking up what you’re putting down. There’s plenty of us out here that are on your wavelength Brother. Another great video and a classic.

You are talking to the Master.... 😂 Thanks for your videos and advice

Hahahahahahah! Thank you for this very inspirational and 3rd-eye activating video!

Keith making it rain golden info nuggets right onto our unsuspecting heads! I'm very glad to be learning this stuff early on. You don't learn this in school, and most people I know don't even know about this stuff. Thank you for sharing!

You can’t be afraid to “walk away from a job.” Don’t agree with their price just so you can say, “I got this big job doing.......” because you’ll hate yourself when it ends up taking you an extra 2,3,4 hrs or even an extra day and you’ve already lowered your price. Set a price and stick to it. You don’t negotiate the price you pay when you go buy gas, do you? No, so why let a customer dick you around on your pricing. Don’t do it you’ll regret it every time. Rant over 😂

Love your humor 😂 needed that laugh

My Ol' Lady has that identical blanket, and everytime we have you connected to the TV, and it shows up, it's acknowledged lol... "My blanket!!" Lolol

I think I am getting better at being able to tell when a customer is cheap or just someone that I don't want to work for. 1)If they're indian, it's automatically a red flag 2) if they don't say hi when they message me and just jump to what they want 3) their tone of voice 4) if they're not cordial or kind , every now and then I might be wrong but most of the time I'm right.

This is the best video ever, especially the ending!

I know so much what your talking about. You was on point on this rant

Thanks so much for making this video mate... No your worth and stick by your guns with out having to explain yourself.....and always be ready to walk!! 💪🏻

Dude, you have to settle down on the flash backs. 🤪🤯😜 Seriously though, I've been going through this recently. Had one lady for 4 cabbage palms. Told her $540. She tells me "thank you but no thank you". I tell her "you're welcome and have a wonderful day." She said, it's way over what we paid last year. Me, so how much did you pay if you dont mind me asking. Her, $250. Me, good for you. I wouldn't be able to keep my doors open for that much. An went on to tell her, just in my LLC, fuel, paying my 2 employees, business insurance, federal taxes and not including all the other bills I have to pay. I dont know how some of these companies stay open. I can't remember if she responded to that. I did care after that. I had 3 estimates for tree work that day. Didn't get any. Cause they all wanted the cheap guy. Keep up with the silly corky videos. If you ever make it to south west Florida. Look up this ex-michigander. Always stay safe. Not just from the covid-bs. 😉

Loving these videos Keith. I normally don't checkout your yploads for a few months then indulge myself with one video after another. You have honestly made me a better business person & a wealthier & happier person. Thank you

Absolutely true and hysterical at once!!! Keep preaching brotha!

I LOVE the off bear rants. Thats the old Keith. Love him 👍👍👍👍👍

Hey keith! I'm in a tight spot right know making a decision on a few clients of mine on a few landscaping jobs. I'm from Los Angeles california and you just made me make my decision. Even though I knew that decision I know I'm worth a whole lot more. Thanks buddy I really appreciate it. I've been a fan of your channel for a good while. Keep the great work and awesome videos coming. ✌🏼

Best video you've ever posted Kalfas

The more choppy, dead air moments, disconnected thoughts and long pauses the BETTER these videos are. So practically informative.

keith always has good insight. I really liked the one about keeping your emotions to yourself and sticking straight to business talk

I used your mentors line today and told myself “you see where going along to get along has gotten you” in reference to a pro bono mowing job for a neighbor I have been providing for 5 years. She watched my kids one summer a few years back for free and I told her no payment needed on lawn service. It’s now 3 summers past and with no free babysitting available and other workers are doing work on her property getting paid and I like a chump was just going along to get along. I told her with my legit small business taking off like it has I cannot provide free lawn care anymore. I think it came as a shock to her on how bold I was, but I added my small business has to charge everyone that my equipment is being used on. I put it on my small business. That’s how much I believe in it. A entity that God has allowed me to put together as owner/ sole proprietor is worth being paid on jobs. I love charities, but I will handle them, not my business.

Omg I’m dead. I had to to stop the video after the Sesame Street comment cause I couldn’t breathe. 😂

I'm glad you do these videos because this is very valuable info especially starting off. I pressure wash and do fencing. The fencing is unforgiving when it comes to the quote. Much love Keith!

Hey Keith, This is pretty long but I hope you read it. Love your content. Obsessively watched your content as I started my lawn and landscape business 3 years ago when I was 15. I now have a painting company and delegated most of the landscape workload to a friend while maintaining a managing and sales role. I have built so much more confidence in the value I provide to customers by working with my mentors in the painting industry. Now stepping back into the landscape season, I am charging double the prices and people are still just as happy with the service I provide them with. It has even increased my exposure and strengthened my reputation. I'm not seen as the young teen that does a1 work but rather as the young serious entrepreneur that people are comfortable giving bigger jobs to because I'm comfortable charging them for it. It shows them confidence. Regarding negotiating your price, I dont do it at all. I think you should consider doing it aswell. You have to frame it to the client in way that it would be extremely unfair towards them if you offer them a price that isnt your absolute best price. What kind of person would that make you if you're lowering your prices? (Someone with weak integrity) It also implies you would have taken advantage of them since you will do it for less then price given, they dont see it as their actually taking advantage of you now because you are technically the one agreeing to the price. That discount price you gave them is now the price they value that job. Customers seem to actual respect you much more with a no negotiating policy and you will have a higher closing rate. (When framed and explained the right way) ALWAYS SPEAK IN THEIR TERMS! Everyone reading this right now, go listen to the book "how to win friends and influence people" by Dave Carnegie. Certainly you Keith if you havnt already. The book is not about how to make friends, it's much deeper and soooo relevant in everyday life. Trust me, it will change your business and very potentially your life if you apply what you learn! Cant stress this book enough. The Taj Mahal price concept is called popcorn pricing. You should never present a quote without popcorn pricing. You should even quote other things they didnt even ask for just for popcorn pricing. People actually dont even know what they need done, you have to tell them cause you're the professional. Come from a place of educating them on it and explain the importance. Become upsell central. I think I've said enough. Keith, you're one of the only landscapers that actually has that deep and intellectual reflection of your business. Love to see your growth over the years and make sure to never get complacent and keep scaling your business. The sky is not the limit, go for the stars. Keep grinding 💪 Download that damn book!

One of your best videos.

Loving that Louis V checkerboard mask 😆 pretty dope

Spot on advice!!! Thanks for the help!!!

“How to Win Clients and Influence Customers” by Keith Kalfas

Thanks for the laughs Keith. Its funny case its true!

Awesome 👏 love the seriousness 😂🤙

THIS IS HYSTERICAL!!!! LOVE IT

Hi bro nice shearing.

😂🤣🍻 Thank you!

Great video Keith!

@7:00 😂😂😂😂 I’m fuckin dead 😂😂😂😂

Thank god for people like you bro. Thank you

Man you know people! One of my favorites right here

bro ur hilarious and you give super valuable info, thank u sm im out here starting my own company thanks to me binge watching ur vids all winter sheesh lets get itt

This is such a great video, just what I needed. Nice 1 Keith !

Great sales seminar! Could apply to selling virtually anything!

Good Advice for landscapers! Your grandmother sounds like a fun person!

Lol that was an amazing rant sir.

Hey Keith, I have been watching your videos for over 5 year's now. I have fallen in love with these talks you do. Its like a fresh breath of air knowing I'm not the only one who has situations like these. I really appreciate all the videos you have done and I want to thank you from the bottom on my heart. Much love from New Zealand 🇳🇿 Kia kaha. Stay safe.

The ending had me laughing 😂 Totally agree on the points you make. I wish I had seen this earlier

Kieth, thank you for your videos. I gained more confidence in quotes and stand my ground on my pricing because I know my worth. I’m not afraid to walk away anymore. I feel the people that are willing to pay your price are better clients in the long run.

Great video, thanks!!

Wow I love it 😃😃😃 But very true !!! They DONT care about U

Love it , so true couldn't said it better 👏

I've been studying all of your videos and putting in some work over here. I look forward to starting my business next spring. 👍🏽 loving the content

Wattup Thoooo!!!! Keith you had me crying laughing watching this one. Nothing far from the truth. 😂😂😂 "Then wake up poor, living in a garbage can, like sesame street" 😄😄😄 Thanks for the video and tips, standing my ground this year.

I needed to be reminded of this! Thanks 😊

Yo Keith you the realest

Keeping distance ha! Wish I could. As a landscaper it should be easy. Every client is home all day right now, just waiting to come out and talk about the yard they have been staring at for the past month.

great video thank you

Lmao so true but the extra time to describe the scenarios is priceless

So True, been there and still there.

Haha joey grad party 😂

You ain't no landscaping men you are a comedian ...good job🤣🤣🤣

Classic Keith at his best.. and it’s the real deal.. 😅😎👍

lol You are hilarious. And great tips btw thank you!

Haha love the story time.

I have been watching Keith for years, all his stuff is good and like this video sometimes it's exceptional! If you are new to any business listen up!

Keith Kalfas you and I tell stories the same.....squirrel! 👉🐿

Out-fucking-standing!!!!!! Great talk. Grimace begging fkr cookies. .😜

That last analogy was funny as hell! lol have you experienced that in you earlier years I think I've heard you use that same story about the fancy party in another video lol that would absolutely CRUSH me! lol i cut a customer a deal and here they are having a privately catered party, with a private petting zoo for the kids with a magician and a private violinist lol!!

Glad I watched this one til the end! 😂 so good though

You spoke the truth.. i was telling a buddy of mine.. last week that the reason he has a high close rate is mainly because his prices are too low. He manages to get the jobs but the jobs end up costing more in labor and time .. plus when you factor in customer's high expectation along with a low price tag on the overall project it can become disastrous for a contractor

😂 thank you for this video , I needed it

Cup of coffee. head phones on. Gunna give Kieth 24 minutes of my life. It'll be time well spent i bet. Thank you KK!! EDIT: Keith. I need you regularly man. You're like a preacher for lost wondering landscapers lol. Lessons are repeated until lessons are learned.......i'm still repeating :(

If I walk away from a low ball customer, it's often a great feeling when someone else gets the job, or they don't appoint anyone after you.

Keith you are my mentor!!! Thanks God for you!!! Here in Arizona we have a problem with some landscapers they work very cheap

Yes. Genius. I'll get you beer. Thanks Keith. I had noticed being more matter of fact and specific with the clients job description. Took me three seasons to realise the difference between a hedge trim, hedge cut or a hedge height reduction. Would you like me to mulch the waste then shall I edge and define before dressing. Stay classy mate. Now if it ain't right I walk.

Keith you made me smile! I went to see the real Taj in 1992 when I was richer - before i had a family! :)

Great info man 👍

You really helped me all lot my friend

Dude your stories have me LMFAO🤣🤣🤣. Granny, can I have a banana? What is this the Taj Mahal😆

Knowing your worth vs it being worth knowing

Waxing poetic about a blanket. 😆 now i've seen it all lol. love ya brother! Good stuff. 👍 P.s. this is joeybear. Finally got the new logo, picked up our 1st set of professional uniforms with our info on them and added some new clients during this covis mess.

I would watch 40 more videos like this one the entire industry is too cheap and people should do their own yards themselves if they can’t pay for it , do it them dang selves and then they won’t think it’s so expensive

Great video man! Some clients are like that all day. They don’t care about the price. It’s about did they feel that they won!

Thank u

I needed this today, (well yesterday) 😁

Yep ! Bang on. Price to value. We all been there working at dusk thinking WTF? Don't work for wages. You're running a business.

Hilariously true...

Love it. Then end oh man to funny

I gotta get to the next quote lol 😂🤣😂

Great vid

Keith you have a seriously spot on (dopalganger) in Pittsburgh Pa. my Son, i sent your ratchet strap tutorial to his mother, and she was oh my heavens that's spot on in every way, ha ha, I had to tell ya.

That was great😂