E-Z Pass Users Receiving 'Ridiculous' Bills With Administrative Fees For Tolls Closed During Shutdow

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E-Z Pass Users Receiving 'Ridiculous' Bills With Administrative Fees For Tolls Closed During Shutdow

Рет қаралды 46,303

CBS Philadelphia

4 жыл бұрын

Alexandria Hoff reports.

Пікірлер: 212

@beautyvianic7515 3 жыл бұрын

I have racked up to $3,000 in EZ pass tickets. Due to violation fees, since the pandemic began. It's frustrating to say the least. My tickets aren't even half the amount, I've gotten charged 50-100 dollar fees on 5.00 tolls or less. There's no one to reach, no covid relief, nothing to do but watch my credit score decrease. I am disgusted with EZ pass NY, and NJ. We need to protest this.

@Milona788 3 жыл бұрын

call them up the same thing happened to me and you send them the amount owe and a letter to dispute the fees

@ArturoIAlvarez 3 жыл бұрын

The same shit happened to me. Smh it’ robbery

@iamalthepal 3 жыл бұрын

Same here....

@fasteddierocs 3 жыл бұрын

Highway Robbery !!!

@wolfplex1 3 жыл бұрын

Me too!! Can't get through if you call. Scammed by the system!!!

@destaneehoward 2 жыл бұрын

I was only trying to take my kids on a nice vacation and a $10 toll turned into $140. This is ridiculous and it’s a scam

@lisac3445 2 жыл бұрын

I just went to New Jersey last week, I don’t have EZ pass and just assumed I’d get the bill in the mail… TOLL was $9.95 ADMINISTRATIVE FEE…$150.00 this country breaks its citizens and takes care of other countries… shame !!!!

@EASTCAMDENRD 2 жыл бұрын

Highway robbery!!!! Someone needs to protest, who’s with me

@johntrimback6548 3 жыл бұрын

We need a hungry lawyer to fight this, class action lawsuit and also battle the illegal tax theft.

@The1WhoCares 9 ай бұрын

4 years later its still going on 😭😭😭🤮🤮🤮🤮

@ValorChris Ай бұрын

Right.

@kayesdigginit1519 3 жыл бұрын

I just drove thru a toll booth on the 26th of October; my bill is $6.45 with an added $50.00 fee yikes 😲 It's cashless so I had no option 🤷 true highway robbery.

@kayesdigginit1519 3 жыл бұрын

@@goofybutserious4807 what did you take away from my comment? Where does it say that I don't have $50? Please re-read my comment if your going to try to slam me 🙄

@damilolapaul993 3 жыл бұрын

@@goofybutserious4807 don’t listen to him. Please tell me what you did to get it reversed

@goofybutserious4807 3 жыл бұрын

@@damilolapaul993 idk pay it

@damilolapaul993 3 жыл бұрын

@@Mike-wn7oh I had two bills I paid the the toll fee on one & they waived the admin fee (cause I made a complaint). But the other one they wouldn’t waive the fee so I paid the extra $50. I think it goes back to what you just said they only waive one fee a year.

@hakimhazene7035 2 жыл бұрын

In the old days we used to have bandits in the roads robbing people, now we have these toll booths

@jamesbarry6979 4 жыл бұрын

My 3 dollar toll from AC expressway sent me a bill For 53.00 Dollars!! WHAT???! Won't take Phone Calls ????

@mr.miyagi5875 2 жыл бұрын

I owe $200 in tickets but $2000 in fees and they won’t wave the fee. Why is it that serious for them not to wave the fee? It’s a freakin toll..

@user-name159 2 жыл бұрын

Just received a toll ticket from NJ. It was 2 tolls $4.10 and $0.70 and $50 admin fee on top of each. Really $50. fee on $0.70? so called them and explained that I'm no E-ZPass customer and full service window was closed. Agent said that it's not true and best she can do for me it's remove one $50 fee. So in the end I paid $50 fee on $0.70 toll. pure madness

@dustbegone 2 жыл бұрын

corruption goes unchecked these days

@Dadaf1 4 жыл бұрын

Just cover you plate! Works every time

@dojo1249 Жыл бұрын

so I would have to pull over on the turnpike, get out try not to get ran over to cover plates with something, go thru and than pull over to uncover plates, alsom how does that work when the police are park there watching everybody. um no thanks but appreciate your advice.

@MsAGNP9275 Жыл бұрын

@dojo1249 they have a cover you can put over your LP that would obscure the numbers.....not sure if it's legal.....but I've seen it. Probably get ticketed if caught tho

@dojo1249 Жыл бұрын

2023. nope, NJ is still stealing from drivers. I pay cash and drove up to the toll booth that said it was opened but no person was inside, I waited for about 2 minutes, honk my horn and still nobody and no place to pull over and contact anyone. I had to go thru because of cars behind me and I knew I would get the toll bill in the mail as NJ states. The toll is $3.63 cents but they charged me for the wrong toll/exit price and than they tacked on an admin fee of $50=$54 and change=NJ rips people off and governor Murphy wont put a stop to it meaning he is in on it.

@vandaalexander160 Жыл бұрын

Still going on. It's criminal.

@ernestbuckley8671 2 жыл бұрын

I currently "owe" several thousand dollars because of "administrative fees". Some are $50 and others are $100. Seriously? WTF? I am now on the phone waiting to talk to a rep at EZ Pass. These fees are criminal.

@ferny4603 10 ай бұрын

Same did they wave any fees?

@ReeferCheifer13 3 жыл бұрын

I paid $50 “Admin fee” on an already overpriced $6.45 toll... thats not right.

@zeecee5881 2 жыл бұрын

SOMEONE NEEDS TO BRING A CLASS-ACTION SUIT AGAINST THE MTA!!!

@jiogcyihsugyiocjfdoivhphvw6821 2 жыл бұрын

also someone needs to bring a class action suit against capslock users

@dojo1249 Жыл бұрын

@@jiogcyihsugyiocjfdoivhphvw6821 I think he is either frustrated or rallying people so he is screaming it off the top of a building for the whole state to hear is why all Capitals

@danajorgensen2560 2 жыл бұрын

I really wish all the EZ-Pass and similar corporate toll scams would just die off. Back in their early days, I turned in their transponder and was told I had to wait 30 days for the refund of my remaining balance to be returned (I was no longer working in PA and didn't need to cross the river twice a day). On of their Camden NJ office employees, instead of disabling the transponder and cutting a check, took the transponder and ran my balance down to nothing. I had no clue until bills from those jerks started showing up. Not only did it take THREE YEARS to get them to stop hassling me about tolls I couldn't be responsible for (I still have that receipt proving I turned in the transponder), but I also never saw a dime of my money returned.

@robertcamble3543 2 жыл бұрын

I took my daughter to La Guardia Airport on the 29 the of November & paid the toll . Guess what ? These bastards billed me three times for ONE TRIP !!!!

@mygiftmatters 2 жыл бұрын

For $35 in tolls, EZ pass NH wants over $1,000. This is extortion, and I am looking for a NH Lawyer. Please reach out.

@stevensimon6747 2 жыл бұрын

Currently fighting a $1300 bill over a few $10-$16 trips over the bridge bc of multiple $55 administrative fees.

@markleckband4495 2 жыл бұрын

How is it going? I just found out about something similar. Any suggestions?

@SSMenace49 2 жыл бұрын

They denied my appeal, Do we just cave in and pay to not incur any more "FEES"????

@stevensimon6747 2 жыл бұрын

@@SSMenace49 Best thing you can do is just open an EZ pass account and ask that they wave all the administrative fees which should significantly reduce your remaining balance. Then pay what’s left. I opened an EZ pass account and ended up paying less than $300 total. Better than $1300+. It’s a scam to push u to get an EZ Pass

@SSMenace49 2 жыл бұрын

@@stevensimon6747 I appreciate you Sir

@PSimon-xr3pw 2 жыл бұрын

But these are the types of issues that we never protest about. We just take it up the a$$ n move on. We as people need to do better. We need to fight back!!!

@hakimhazene7035 2 жыл бұрын

Legal fraud 😂

@duramaxman8242 3 жыл бұрын

I'm dealing with this myself. Is there any kind of lawsuit going on?

@KM-mf1se Жыл бұрын

Their roads are paid off and yet they get to continually raise their prices and charge $50 admin fees even when their cash lanes are closed! This is entrapment.

@alienvampirebusterswhoyoug8257 3 жыл бұрын

Total robbery

@Followjbands_86 3 жыл бұрын

Facts they are bugging nobody won't pay that people are going to sue them

@spongex1294 2 жыл бұрын

I’m so glad I read this. I was just boutta sign up, but I’ve changed my mind now

@Fallout2058 2 жыл бұрын

Good thing you didn't! We signed up, big mistake! We can't even get out of it, we closed our account but the closure is still "pending" after two weeks. And we're still getting charges! Bunch of crooks! We wished we never signed up.

@Jondav95 4 жыл бұрын

It’s a lawsuit waiting to happen.

@wolfplex1 3 жыл бұрын

We shoud sue!!! They robbing us blind!!

@zeecee5881 2 жыл бұрын

SOMEONE NEEDS TO BRING A CLASS-ACTION SUIT AGAINST THE MTA!!!

@JohnKitner Жыл бұрын

New Hampshire is going through the same thing I just paid my youngest daughters fee $550 the original bill was $30 this is the biggest dishonest scam I have ever witnessed in my life and Governor Sununu of New Hampshire is allowing it to happen. And they won’t let re-register your car unless you pay it.

@alind7965 Жыл бұрын

Same thing here , New Hampshire … a few dollar roll with $50 fee , what a scam

@monet53 3 жыл бұрын

Yes, u can't get in touch with anyone. People lost their job and ezpass want to charge u for not paying in time. R u kidding me? People are struggling financially and they freaking charge for not paying on time. It's no one's fault when there no person at the booth. This is just greed to the fullest especially when many people don't work. People are living pay check to pay check. Wtf

@rudbeckia885 2 жыл бұрын

Do my best not to use any toll roads

@CuteIzzy66 Жыл бұрын

I dispute every toll violation I get. I have ez pass & I always have money on my account BUT sometimes THEIR toll booths don’t read my ez pass or are working properly! How is that our fault?? Tolls are dumb and unnecessary.

@kobiedixon4622 2 жыл бұрын

I"ve gotten 8,000 worth of fees on $500 worth of tolls. And I am now unable to renew my registration and they have suspended my plates. May someone help me please.

@ChosenVessel10 Жыл бұрын

Did u ever get the help cause im going through the same thing

@Free-Mook 6 ай бұрын

Did y’all ever find a solution? I’m dealing with the same thing

@maxpercer7119 Жыл бұрын

If you don't enter the exact date of the day you traveled on an ez pass toll, the ez pass website won't tell you have an unpaid toll. Eventually you will be mailed the 100 late fee for the 5.00 to 10 dollar toll because you didn't know you have an outstanding toll. You simply can't look up a toll on the website without knowing the travel date. To me this is abominable that you can't look up your toll by license plate without knowing the exact date of travel. Why does the system need the exact date. What if you forgot the day you traveled, what if you forgot you traveled that day at all - sometimes traveling is a blur. I don't write down dates of travel. Isn't ezpass supposed to make life easier, not harder?

@servicecatchers3190 2 жыл бұрын

EZ pass is fraud , they are putting charges illegally where some charges are 175 bucks just one time

@joeshittheragman6252 2 жыл бұрын

Call it what it is: Extortion

@bryanaguirre5749 3 жыл бұрын

They charged me $169 and I paid them like 2 times already they send me to collection I kept getting tickets for no reason I don't even live in NY.

@romeoof 2 жыл бұрын

Same happens to me ..keep fighting it

@KayDejaVu 2 жыл бұрын

Same here. I had no idea so many people went thru this.

@JaylenBieber 2 жыл бұрын

347 Madison Ave, NY , & 2 Broadway NY. LETS PROTEST THE $50!!!! ITS THEFT!!!!

@Takis018 2 жыл бұрын

If we all protest and just don’t drive for a week straight they’ll fix their shit. Or how about none of us pay them. We have the power they will adjust when it comes to money

@FUNNYMANERICWHITE Жыл бұрын

People are stupid and don’t stick together. This is why the powers that be get away with this. You are the few smart people left

@primeramusic3593 3 жыл бұрын

I need help. I owe supposedly 56,000 dollars on EZ PASS, plus I also got a later from New Jersey ezpass saying I also owe another 2 - 3 thousand. I was paying all my tolls with someone else ezpass. Now my vehicle is suspended. I hired a lawyer, but not getting any answers from him either. I called the ezpass department of suspension, and they said they cannot give me a date to appeal these fees. I don’t know where to go for help. Someone please help me.

@glocklee_567 3 жыл бұрын

May god bless you

@melindazfamily7567 3 жыл бұрын

There’s a toll advocacy try Google and call them

@GreatKingsofRap 3 жыл бұрын

That is absolutely insane. What is the current status after a month?

@primeramusic3593 3 жыл бұрын

@@JosephAnt I can’t renew the registration for my fucking car until I solve the problem with them.

@zodigital9274 3 жыл бұрын

@@primeramusic3593 any updates on your situation?

@jhonrodriguez9484 Жыл бұрын

I went to new York to see my son when I came back to new jersey I received a 56.00 bill for a 6 dollars toll. Next time I will use the train.....

@roninroy81 2 жыл бұрын

This just now happened to me!!

@drakeo7594 Жыл бұрын

I am watching this video because I got a $50 admin fee tacked onto my $4.50 toll in the mail. They are crazy if they think I'm forking over $50 extra 😂 guess I'm goin to have to move states if they put out a warrant over $50 because it isn't worth living here anyway.

@the_king2289 3 жыл бұрын

My tolls bill always be $25.00 but they sent me a bill of $300...

@turboredcart Жыл бұрын

No one should pay. No one.

@vandaalexander160 Жыл бұрын

After paying hundreds of dollars for under $50 in tolls. I have decided to drive the long way around or take a flight and uber. Is EZ Pass run by the mafia? #catseye

@eddiemelendez6305 Жыл бұрын

They need money like that that’s crazy

@johnathonhayes9375 2 жыл бұрын

Georgia hit me with a $25 admin fee on top of a $1.45. I offered to pay the $1.45 and they declined. Then I refused to pay at all. 🤷🏼‍♂️

@freddyacosta2358 Жыл бұрын

Same happened to me. I live in New. Castle, Delaware, but my cats’ vet is in Middletown. I drove 301 4 times from January to May because of emergency. Never got a single ticket via mail until May. They charged my like 50 bucks because of the late fees. I NEVER GOT ANYTHING IN MY MAIL IN ALMOST 5 months! Not my fault they don’t mail in time. You never hear anything from them if you Appeal!

@carlel4219 3 жыл бұрын

Keep voting people for those same politicians and keep paying the price.

@kkriv7053 Жыл бұрын

We need an update about this Matter it's even worse than before and a new investigation needs to be made to show and expose this matter I'm dealing with and I know hundreds more are too.

@LosInmortalesGallos Жыл бұрын

I live in NJ, but I haven’t drove on a toll road in a while in Jersey. I usually get tolls bills when I go to NY, and they are just the toll charge unless you missed the payment date, then you get hit with a admin fee. But on December 30th I went to pick up a relative from the Newark Airport and I made a wrong turn due to a lane being closed because of construction on the road and I ended up on the NJTP. I passed 3 tolls trying to get back on the right road back home, which I didn’t paid much attention to it because I’m think it was just like the tolls in NY that you get a bill in the mail and you pay it and that’s that. But these tolls in NJ come with an automatic $50 administrative fee. So for a three tolls totally $9.45 I got a bill for $159.45. That’s just insane. I understand charging me a fee if I was late, but I just got the bill this was less than 20 days from the day of the incident. Is the fee automatically added to the toll fee or was this a mistake? Because this is not right. They are better of just saying that the tolls are $50 dollars and get it over with. Can someone clarify this fee to me? Thanks. I’m mad as hell🤬🤬🤬🤬

@flipflopjoe7603 4 жыл бұрын

Protest on the bridge?

@crazyDIYguy Жыл бұрын

This is insane. Corruption and extreme greed.

@bohemianbookworm9361 Жыл бұрын

What the fuck does the admin fee cover?! Give me a line item expense receipt. Say less I’m asking the city since no one is investigating. It should damn well be public record with full transparency

@knowbuddy0 2 жыл бұрын

Crooks.

@LosInmortalesGallos Жыл бұрын

Everyone needs to flood the governor’s office with calls of complaints about this ridiculous administrative tolls’ fees. It’s ridiculous having to $50 fee automatically attached to a few dollars/cent toll fee and many time just because they don’t have a cash lane.

@goofybutserious4807 3 жыл бұрын

Trying to pay for them _online_ is a lot of fucking work. Let that sink in

@williammcnemar1224 Жыл бұрын

got a letter from new jersey turnpike authority about a toll road violation and I DO NOT use toll roads.

@arroyogold 2 жыл бұрын

it's a SCAM!

@rudbeckia885 2 жыл бұрын

Keep one lane cash...we dont all have government pensions.

@azamatzayniev2282 3 жыл бұрын

I had ezpass it has been suspended for 2 months for non reason I’m uber driver by the way new comer immigrant I went thru Holland tonnel. I thought I will get 16 $by mail and now I see 66$ dollars toll 💵 5 times I went thru it going to be now 336 it’s insane I’m renting car during pandemic I make 100$ working 10 hours It’s insane. Gas toll bill rent honestly last six months I have in my bank account 1000 and my credit card has- minus 1900 folks how I have to survive

@brianmunoz7966 3 жыл бұрын

Ok now that we know what to do this is happening to me this is wrong

@arim1173 Жыл бұрын

currently fighting off more than 500 dollars worth of fees cause i moved and wasnt getting any letters so i couldnt even look up my toll violations LMAO such a scam im never going thru a toll again id rather drive an extra hour thanks

@christophernigro29 3 жыл бұрын

I just got like 6 violations all at once but when I log in to my account, it shows those tolls paid... all the dates and times match.

@christophernigro29 2 жыл бұрын

After many weeks, I finally got to speak to a supervisor. She said that she will fix everything, remove the violations and get them out of collections. I haven't gotten to verify if it was all done yet but I'm hoping this is the end if it.

@azamatzayniev2282 3 жыл бұрын

They doing extra money from nothing

@djwestbrook36 2 жыл бұрын

What is going on? Whose idea was it to add fees like this?

@matthewsenavitis2754 4 жыл бұрын

Take the free bridge in Trenton. Problem solved. 🙄

@sk8tb1 3 жыл бұрын

Which one is that

@leonardboyer1218 2 жыл бұрын

EZ-Pass Fines and Penalties are easily discharged in bankruptcy. I have a 100% success record in discharging them in Bankruptcy. If you are in NJ or NY I can help you. EZ Pass does not really negotiate. If you drive with suspended registration, your vehicle will be impounded and those fees are not dischargable in bankruptcy.

@KnicksNYanks84 2 жыл бұрын

If the fines and penalties came shortly after a BK discharge, can the BK be reopened to include them?

@leonardboyer1218 2 жыл бұрын

@@KnicksNYanks84 No a Bankruptcy cannot be reopened to add post petition debts. Sorry.

@KnicksNYanks84 2 жыл бұрын

@@leonardboyer1218 I put EZPass on my schedule F but it wasn’t discharged for some reason, they said it’s not dischargeable?

@leonardboyer1218 2 жыл бұрын

@@KnicksNYanks84 Bankruptcy is something that needs to be done by an experienced attorney. You may not have listed it right. Also who told you it is not dischargable?

@KnicksNYanks84 2 жыл бұрын

@@leonardboyer1218 The court clerk said parking tickets ez pass balance were not dischargble. EZPass also never received any notice related to my filing.

@tomtom3889 Жыл бұрын

Avoid toll road like the plague.

@larndel6220 3 ай бұрын

So sad!😢

@jorgemercado5750 2 жыл бұрын

They are brazen thieves

@puff3400 3 жыл бұрын

Lol mine was 38 dollars with a 600 fee

@el-hp1lj 3 жыл бұрын

dont pay that shit. just pay the actual toll charge and move on

@omari4625 3 жыл бұрын

I paid over 400 dollars cuz of this shit

@iraklikamkamidze6925 4 ай бұрын

No one answered any time I called customer serviceis just trash.

@davetappan8111 4 жыл бұрын

I got $180 worth of toll bills in the mail at the same for this. I logged in the website last week and there were $180 worth of violations to pay. Today I logged in and all the same violations are "CLOSED" and it says I owe $0, so I wonder if they fixed this. Hopefully!

@phillyshot 4 жыл бұрын

MD used to run a similar scam, it was called video toll... VA express side got caught about 10 years ago for something similar. Honestly, if we don't make any noise these clowns are going to keep doing this.

@marinakliger4110 4 жыл бұрын

@@phillyshot they r not clowns, we r. and the way to fix it: democracyatwork.info capitalism hit home with harread fraad, or economic update with Richard Wolff, or David Harvey. YT, Wikipedia, search etc

@marinakliger4110 4 жыл бұрын

united we stand

@beautyvianic7515 3 жыл бұрын

No, that happened to me until I received a collections notice. They don't update your tickets to their system most of the time, until it's too late and the fee is added onto it.

@iraklikamkamidze6925 4 ай бұрын

Criminals

@vibesaddickentertainment9777 Жыл бұрын

Just laid a 400 administration fee don't know what that was about u guys explain it

@KayDejaVu 2 жыл бұрын

Mine was 3.00. It's now 66.00 due to being 3 weeks late So unfair. And I HAD to go through the toll lane.

@angeldelnorte1417 2 жыл бұрын

They still sending Bill I pay one 3 Months ago. I jus Resiven another .for 4 Dollar. and I haven't be Driving my car in toll way I pay first one. Know pay the next one .. in 3 Month probably they send me another one.. Stealing Money.. from non users toll way..

@karig4473 2 жыл бұрын

What's a Pennsylvania Turnpike Authority never heard of that agency but I have heard of the Pennsylvania Turnpike Commissions. Also this confesses me because your saying their getting ezpaas bills no that's called a toll by plate, ezpass doesn't bill you it gets taking out of an online account you set up using a Transponder, usual the till is deducted as soon as your Transponder reads. Just clarify this video up for people

@Jmefromflorida 2 жыл бұрын

YOU GUYS HAVE TO PROTEST, ITS THE ONLY ANYTHING GETS DONE!

@waldemarwaldemar2237 2 жыл бұрын

Me send to me 2 tickets for 2 each dollar and total now 104 and always used my tag on the winshield the People are criminals

@Tapiacity 2 жыл бұрын

Weiner 😂

@richardmerkle5126 7 ай бұрын

Ez pass tolls haha I have 25k worth

@ill2illest 3 жыл бұрын

I’m not paying ish

@Gugaatomico 2 жыл бұрын

Ez scam, we should be allowed to pay owed tolls period, tolls are fraud anyways, specially with the amount of taxes we pay in Jersey

@patriot-wf1er 2 жыл бұрын

$750.00 sounds like democrat billing

@rudbeckia885 2 жыл бұрын

F___ ridiculous

@ebenezer37 2 ай бұрын

Easy money

@tawannatm 2 жыл бұрын

My fees are over 8,000 I need help getting it lowered anyone know how I can get help

@ChosenVessel10 Жыл бұрын

Did u get help

@tawannatm Жыл бұрын

@@ChosenVessel10 yes they worked out a payment plan for 5,000

@nestorbaez1664 Жыл бұрын

How help to you sent de number please

@jiogcyihsugyiocjfdoivhphvw6821 2 жыл бұрын

extortion much?

@annointedhandzofbeautywarr2207 4 жыл бұрын

Yup I got one u was so mad

@TheShangralaaaa17 2 жыл бұрын

Lindsey Weiner???? 😂

@kingtvt973 Жыл бұрын

Shit is sad

@Jacobthehighwayfan Жыл бұрын

Ez-pass Sucks

@lumberpilot Жыл бұрын

Beyond ridiculous to see a reporter in the wind and rain wearing a muzzle for no scientific reason. Who are you trying to appease?

@markhellman-pn3hn 3 жыл бұрын

who do you complain to when the government rips you off?

@jrnycg3589 3 жыл бұрын

if u pay late fees they robbing u not us lol with that being said not papyri go no late fees

@Didgeridoo42 3 жыл бұрын

Lindsay Weiner lmao