Hello, I have the GOTRAX Apex Pro and I broke the brake. I got a new one and attached it, but I got the E2 Error. The wheel spins freely, but the scooter won’t move if I press the button. What should I do now?

Where can I buy parts and what type of relay do I need Thank you Gino

I just bought the xr ultra and it will not charge. The charger will not fit into the port. It appears it is not going in fully and making contact. I unscrewed the port and it looks like the receiving pin was put in too short for the charger to make full contact this it won't charge.. I cannot replace the port bc it is sautered to the wire so how can I replace? Can you replace the whole charging box? I called gotrax and just get a message to email them which I did and haven't gotten a response as of one week now. My daughter saved from her job for 4 months to buy this and it's less than 60 days old and now is useless without replacement parts and noone answers their emails or calls.

I have the same one but the front wheel doesn't spin smoothly any advice

Hi! Can I change the speed mode from L1 to L2 while I'm riding? I have s G3

I had bought a GXL V2 a week ago and rode it but the following week, tried to charge it but the charger isnt working correctly. What should I do?

I Have the GXL V2 with error code 22, how can I fix?

Have a gxl v2, 25e code and the head light doesn’t work. I emailed support months ago and yet have never heard anything back, plus the console has never been in stock since. So am I going to have to switch to a more reliable scooter?

gtx v2 got 22 on the screen and wont move but the light on the front is constantly on although dul its always on any ideas ? the wheels spin freely nothing locked up

can you please help me I have an xr elite and when I'm riding it for a little it always shut off then I had to run with it and hold the power button and it finally turned back on but it was dead when it was at full battery and should 30e for a code on the little screen do you know what that means or how I can fix it?

I have a gotrax apex with an e1 error message. "Communication failure" is really vague. What can I do?

I have model zoom it won’t run and won’t stop beeping

Hi my skateboard says errir 25E and does not accelerate what can I do please

Hi!! I have a gotrax GKS I am a new rider and I have this beeping noise could you please help? Thank you!!!

I have gxl V2 and see a battery symbol below the bar. I saw the error code E30 or 30E. What does it mean?

I bought a new GoTrax GLX V2 and its not starting. The back wheel is free. The console shows all the expected reading. What do I do?

Is this channel still active?

I have one that is 2 months old. But now suddenly it won’t turn on. Seems to have a full charge, but the led panel just flashes for a sec then goes black again.

Have the gotrax G4 and the throttle will not engage

For some reason my scooter’s front wheel locked up. I put it to charge and still nothing. I tried resetting it and it still wouldn’t move. Any tips?

Where the E22 troubleshoot plz recommended me a video quickly

My gotrax is not charging at all. The ligth on the charger remains green at all time and I don't know what to do now.

How do you tighten the fork on the gotrax scooter ur Ultra

This video seems a little suspect. If you zoom in you can see that The rear wheel is not the drive wheel and someone is simply holding the handbrake which is not letting the wheel spin freely.

Hey Man, I got a GoTrack like 2 month ago. I was riding it down a hill and it suddenly shut down. I though the battery died, but when I plug it in it doesn't charge nor turn on. Can you help me out ?

My sccoter does not take any battery and it randomly turns off when riding i only had it for like a year now but never got to ride it cause of this

I fell from riding mine and it stoped working and when I turned it on is shows E on top of the charging percent and 2 above it

I have one of your scooters, please help me! It says E3 on it, and it won't accelerate.

My go trax scooter wont turn on i plugged it in it says its fully charged and wont turn on

My scooter will stay on unless plugged in to the power cord. Any suggestions?

How did that help anything

i have the g4 scooter and every time i go full throttle it starts beeping and wont accelerate at all. it just shuts down. whats wrong with it?! please help

My scooter display shows when i push the button but doesnt stay on plz help any tips helpful

I have the G4 and this morning it's just started beeping and won't go I didn't see no code

mine isn’t moving

My scooter only goes backwards.

i frogot the electronic code on the screen of mine

Anyone have trouble where the charger doesnt go all the way in?

I show the 22 E. in the handle off and reinstall it in I still show the 22 E. what else could it be thanks gino

I have don’t have those wires there’s only the battery there

E 1 with battery blinking?

My scooter say 22e what do I do?

Front wheel locked, help!

Mine only turns on the flashlight.

My gotrax turns off while riding

Just got it today and can't make it work! The error is there all the time

What to do

I should have done a better research... just purchased one and it's not working

I recently ordered 2 scooters and first thing with the first one I opened, did t have the right charger. One I realized that it was kinda disappointing that you guys send out product that not working neither of the scooter work. They don't charger and they don't turn on with out the charger being plugged in. This is not what I expect nor will I want to keep them if you guys sold me non working scooters.

I hear nothing but bad reviews about gotrax with battery and charging errors there is a video about a guy that got 5miles the 1st week he got it now he can only get one mile before he has to charge again

Haven't even had my scooter 2 months and the thing won't even turn on no more

Well mines was working fine for about two months. Worked well yesterday morning , I put it on charger all night then this morning it wont cut on🤦. My back wheel does roll. Now I didn't take it apart, I want to least get a feed back from u first Plz?

Mine will not even turn on

Anyone else’s scooter turn off randomly when first riding? Then it works again later? Lol

Can I get a refund?

First of all, on the go trax the motor is in the front wheel and not the back. 2nd, you're definitely spinning the back wheel but looking at you're back wheel, I noticed that is not the wheel where your motor is. So why are you confusing people?

mine is 15.5 mph is 2 days later its 25mph

mine goes backwards 😊

Because you guys give us a broken scooter and then make us call assistance this is crazy🤦🏿‍♂️

Damn

Uhh my scooter only turns on while its on the charger, it has a full battery and everything. What should i do?

U

They're not going to answer any of your questions here basically they're going to say go check out our facts and question page on this link I bought three of them for my family all three of them stopped working in a very short time absolute garbage $400 a piece from Costco didn't even last 5 months

😂😂😂😂👎👎👎👎

Just wasted over $200 on this piece of shit. Brand new and won’t move.