eAhora Romeo buyers beware

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Florida E-bikes and Gear

Florida E-bikes and Gear

4 ай бұрын

It's a turd
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Пікірлер: 73
@leesylvester8713
@leesylvester8713 3 ай бұрын
I have the Romeo Pro, when it arrived it was in bad shape from shipping. The fork was broken. The seat was cut the derailer was bent, etc. etc. I contacted the seller through Amazon and they immediately started shipping me replacement parts and offered to compensate me for my labor. The parts did arrive even though a few of them took a little time coming from China, I did not ask to be compensated for my labor, but they intern sent me a free carrier. As far as a warranty claim, it doesn’t get any better than this.
@FloridaEbikes
@FloridaEbikes 3 ай бұрын
Mine came fine but broke bit by bit and at 1st they were helpful until the fork broke. Then they wanted me to pay for it. Amazon had to get involved but that's why I bought through Amazon. Perhaps your experience was because of what I went through.
@northeastslingshot1664
@northeastslingshot1664 16 күн бұрын
Once they send parts I need to basically rebuild my bike. Wiring harness....new throttle....new controller....and now new motor. So pissed.
@FloridaEbikes
@FloridaEbikes 16 күн бұрын
@northeastslingshot1664 yup,same here.
@Jangocat
@Jangocat 2 ай бұрын
I got a Juliet in February and love it so far. It was listed as in stock on Eahora's website when I purchased it then I got an email from them that it was out of stock for like 2 weeks, and they threw in a free basket to make up for it. I didn't care because it was still cold outside. The only flaw on mine was some scratches on the frame near the pedals, which I don't care about because I'm taking it in the woods and can touch it up with black spray paint. Customer service has been very good to me, sucks you had a bad experience.
@FloridaEbikes
@FloridaEbikes 2 ай бұрын
These are not woods bikes. Heavy and under powered, I wish you luck. Mine has a flat right now and I don't even care to fix it.
@RudyCordon
@RudyCordon Ай бұрын
@@FloridaEbikesyou sound very lazy to be honest. E-bikes have to be maintained and this one is far from a e-bike it is more e moped. I recommended getting motorcycle tires put on it and upping the output. If something breaks, replace it or just get insurance on it. Motor starts whining and going slow ? Grease it. Drivetrain whining ? Grease it. Tired of getting flats ? Put shinkos or Michelins on it. Figure it out not rocket science.
@FloridaEbikes
@FloridaEbikes Ай бұрын
@@RudyCordon you sound very ignorant of me the channel and my 10 plus builds. You are assuming much and only getting 1 thing right. It does need more motorcycle styled tires but it should've come with them stock. Get some real life experience before talking. Guaranteed you never touched an ebike or took the time to see my verity of bikes and how I ride.
@BigDogRidgeback
@BigDogRidgeback Күн бұрын
I have the Romeo Pro 2 after 1 miles it lost power. All pedal assists don't increase speed.
@FloridaEbikes
@FloridaEbikes Күн бұрын
Sounds like something came disconnected.
@destineestolp
@destineestolp 3 ай бұрын
I have only had one issue with mine. My motor gears cracked at around 3200 miles. I sent them a video, and they sent me a replacement motor quickly. I got that put in now, and it runs smoothly. There was no shipping damage when i got mine last may.
@FloridaEbikes
@FloridaEbikes 3 ай бұрын
Nice, I'm sure mine will go out before then. I have a fleet of ebikes and the Romeo is the only the motor gets hot on.
@destineestolp
@destineestolp 3 ай бұрын
@FloridaEbikes Yeah, I'm looking at getting the AWD Aniioki V7 with a 60ah battery!
@FloridaEbikes
@FloridaEbikes 3 ай бұрын
@@destineestolp I haven't seen that model yet but I'm not looking right now and been bogged down with house work. Sounds like a beast if it holds up.
@sealandapostiye
@sealandapostiye 2 ай бұрын
I had same problem at my x700 I'm fixed it for 300$ and I have more 10000 miles only changed later the rear wheel and regular maintenance
@dothatjustin
@dothatjustin Ай бұрын
Hey man same thing happened to me. I broke the hell out of my bike. Had to replace front forks, fix the seat, and then get a replacement left crank too. I was able to get it all fixed up tho!! Their customer service was top notch when it came to this though and providing replacement parts and helping me identify what parts I needed. Now my parts broke because I crashed it so kinda on me but it didn’t hold up either so 😅. I had a good support experience however.
@FloridaEbikes
@FloridaEbikes Ай бұрын
I think mine was one of the 1st ones so they didn't believe me. Now it's been about a year and I've had a bunch of comments like yours. Mine is sitting now with a flat waiting for new tires and tubes. If you want a bike thar can handle abuse look at the Freego line. My Freego has been unbelievably good like a little billy goat.
@dothatjustin
@dothatjustin Ай бұрын
@@FloridaEbikesyou might be right, the fact they shipping us stuff for free is a bit sus 😂 and I got a new right side crank on my bike and they told me I was eligible for a free one since something probably happen to it before I got it or something like that. And the new crank is much wider, so they def we’re having problems there. You must have been one of the first since they were more than willing to offer help. At least they trying to fix it. Sorry you didn’t get the best experience, but glad ur bike is working. And yea for my next bike probably going to take a look at that one!!
@Jeejee-bs4jk
@Jeejee-bs4jk 4 ай бұрын
Yeah... I got one about a month ago, chose the pro over the original romeo since the difference in the motor and speed (said several times on the website) was 29-32mph instead of the romeos 27-29mph. Well I haven't been able to get it past about 22-23mph and if you go into the settings by holding the + and - at the same time the "speed limit" can't be set higher than 25mph which I found interesting when the higher speed is essentially what your paying more for.
@FloridaEbikes
@FloridaEbikes 4 ай бұрын
That doesn't make sense. I adjusted my non pro to 60klm thats how it displays in the menu even though im set to mph. I average about 30mph fully unlocked but it will go 32 with zero head winds. I like mine overall but its not as fun as my other bikes.
@FloridaEbikes
@FloridaEbikes 4 ай бұрын
Oh I may have figured out your problems. There is another setting that gives you 3 -9 levels of adjustment. Whichever one you choose make sure its giving 100% power in top level. Mine was on 95%
@giovannilizardigomez227
@giovannilizardigomez227 Ай бұрын
Hi brother, I am from Canada I just got my Romeo pro. I have an issue with the top speed at 25mph. Could you tell me exactly which level of adjustment did you choose? Thank you
@FloridaEbikes
@FloridaEbikes Ай бұрын
@@giovannilizardigomez227 my Romeo was 28mph stock setting. I got the owners manual then looked up what display model it has. Then I googled the settings and adjusted the speed to 60klm and controller amps to 30 from 20. I have a regular Romeo so it's not identical but that should get you there.
@jrsixowfour8674
@jrsixowfour8674 10 күн бұрын
How does amazon mediate this? Is there a easy way to do this? Ive bought alot of stuff on amazon but never had to return
@FloridaEbikes
@FloridaEbikes 10 күн бұрын
It's a huge ordeal. eAhora only did the right thing after Amazon was going to accept it as a return. I also spend a lot of money on Amazon and used that to my advantage when dealing with eAhora. The best way imo is go into your account and pick chat with us or contact us.
@WV_Smoke
@WV_Smoke 5 күн бұрын
KEEP THE ORIGINAL PACKAGE You can set up a way for UPS to do a pick up at your curb.
@TheSixthSLoT
@TheSixthSLoT 3 ай бұрын
I have the Juliet and I love it. Mine came with some minor QC issues, mainly the paint job came a little flawed, but the bike works so well that I simply forgave it. It sucks that you're having issues. Whenever my bike needs repairs, I'm just gonna take it to a bike shop. I don't think any of these companies are really that great in the help department.
@FloridaEbikes
@FloridaEbikes 3 ай бұрын
Yeah eAhora is not a great company. That's why I bought mine through Amazon or they wouldn't have helped. It's great fun but now my front brake is acting up, I think from the fork. I'll probably just live with it or fix it myself. Local bike shops get $100 an hour here so that's not an option.
@TheSixthSLoT
@TheSixthSLoT 3 ай бұрын
@@FloridaEbikes Any kind of a brake issue definitely shouldn't be played with. I know these local bike shops tend to do their customers dirty with their prices, but I'd just bite the bullet and pay them if I were you.
@FloridaEbikes
@FloridaEbikes 3 ай бұрын
@TheSixthSLoT I build my own stuff. It may need a new caliper but we'll see. The brakes are working fine and I'm keeping it local until I figure out my game plan. I appreciate the concern but I'm a mechanic.
@randallhack4477
@randallhack4477 26 күн бұрын
Thank God, someone who is willing to be honest about a bike. I was considering their latest and greatest romeo pro 2 with dual 1500 watt motors but maybe not now. So many reviewers are biased because they're basically working for the company making the bike they are reviewing. So, its hard to sort through all of the false hype and get down to the truth about these bikes. I want a true 40 mph bike with 80 miles of range and reliable. Is there such a bike out there?
@FloridaEbikes
@FloridaEbikes 26 күн бұрын
This is my experience , other people love their Romeo but I do actual long trips and broke mine quickly. My main problem was the company itself. Even if the Pro is good no way its getting 80 mile range on the same 60ah battery pack especially dually motors. I have 5 ebikes now and the small companies suck to deal with for parts and you will probably need warranty parts.
@northeastslingshot1664
@northeastslingshot1664 16 күн бұрын
No. Eahora def not. I do 25 miles a day on mine. Had it about 2 months. Brakes are horrible..... Mine came with ripped seat brand new. After 200 miles the bikes sound horrendous. My Romeo Pro at 400 miles started just dying mid ride. No reason. Err code 5 throttle issue. In 12 miles yesterday I had to just pull over for 10 minutes each time and wait for bike to start. Now my rear motor is grinding horribly. Not surprisingly saw guy at store last week said all the motors like eahoras are garbage. Complete buyers remorse. Im 100% F#$ked because its my ride to work daily. Nothing eahora can do to make me feel better either....because itll take 2 to 3 weeks to get parts.
@randallhack4477
@randallhack4477 16 күн бұрын
@northeastslingshot1664 sorry to hear that your eahora is essentially a pos. I have had great luck with the Engwe brand, specifically the X24. It is an unstoppable tank. But I need/want more range and speed. I guess the search will continue. Maybe a dual battery wired cruiser. The only issue I have with that idea is the wait. If I order now, I may not get the bike till the end of the summer. The eahoras ship much faster, or so they say.
@optimob
@optimob 2 ай бұрын
Wahl a nice bike
@FloridaEbikes
@FloridaEbikes 2 ай бұрын
I love the look but it's been a nightmare. It needs new tires and rear shock to be perfect. I already had to replace the fork and seat. It's been broken 50% of the time I've owned it.
@optimob
@optimob 2 ай бұрын
@@FloridaEbikes oh man that sounds really bad It looks really robust
@FloridaEbikes
@FloridaEbikes 2 ай бұрын
@@optimob the frame and battery are solid. Now I'm working out the bugs. Also you see I go to off road places so that doesn't help it.
@underbikedoverconfident1142
@underbikedoverconfident1142 4 ай бұрын
That sucks, I hope its trouble free now!
@FloridaEbikes
@FloridaEbikes 4 ай бұрын
Thanks. I just rode it and it feels good. I can tell the difference from modding the computer. Off the line feels the same but the once moving acceleration is noticeably improved.
@northeastslingshot1664
@northeastslingshot1664 21 күн бұрын
I keep getting err code 5. Bike just quits.
@FloridaEbikes
@FloridaEbikes 21 күн бұрын
Sorry bud. Id get the owner manual and find the display model. Then google it. That should help maybe even unlock it.
@northeastslingshot1664
@northeastslingshot1664 20 күн бұрын
@@FloridaEbikes eh...they sent new throttle...no good. Its the controller box inside PAS. Shit is floating around getting bumped and prob loosened a connection. Bummer every ride. Sit n wait 10 min
@FloridaEbikes
@FloridaEbikes 20 күн бұрын
@@northeastslingshot1664 hopefully you get it sorted soon. I have new tires etc for mine.
@northeastslingshot1664
@northeastslingshot1664 20 күн бұрын
@@FloridaEbikes my tires are ok after 650 miles. Im prob going to sell it next month after it is fixed. Getti g new truck.
@FloridaEbikes
@FloridaEbikes 20 күн бұрын
Nice dude, ive thought about that.
@Relaxbadkneeadventures
@Relaxbadkneeadventures 4 ай бұрын
👍😉
@FloridaEbikes
@FloridaEbikes 4 ай бұрын
Thanks. I bet you got unsubscribed lol
@Relaxbadkneeadventures
@Relaxbadkneeadventures 4 ай бұрын
@@FloridaEbikes yep i lost a subscriber again
@FloridaEbikes
@FloridaEbikes 4 ай бұрын
@@Relaxbadkneeadventures I'm still subbed to you but lost 2 since Friday
@mxv2015
@mxv2015 4 ай бұрын
Why?
@FloridaEbikes
@FloridaEbikes 4 ай бұрын
Terrible customer service and lots of broken parts from normal driving. If you check out my channel I have 5 ebikes 2 highly modded so I'm no noob.
@corywebb5537
@corywebb5537 21 күн бұрын
Hmmm.. Second video I seen who had a broken fork.
@FloridaEbikes
@FloridaEbikes 21 күн бұрын
I made them send a pro fork to replace it and what a difference. The non pro fork is unsafe period.
@yardsalecycles
@yardsalecycles 4 ай бұрын
Dam that sucks
@FloridaEbikes
@FloridaEbikes 4 ай бұрын
It's coming around now but I've done as much fixing it as I have modding my other bikes. Plus the tolerances are terrible and part choices suck. Like the factory fork needs an adapter for the brakes it comes with. What a nightmare getting the new rig setup and I'm no rookie. Makes you not enjoy the bike but I'm taking it out in few on a long test ride. Hopefully it will redeem itself because it looks so cool imo.
@ElectricScooterMan
@ElectricScooterMan Ай бұрын
Just watched this video. Glad I didn’t buy it
@FloridaEbikes
@FloridaEbikes Ай бұрын
It's a mess but fun. I can't wait to get it going again because it's like a real motorcycle. I can go anywhere in my county with it.
@whiskeybeardoutdoors6568
@whiskeybeardoutdoors6568 4 ай бұрын
Sounds chinese......
@FloridaEbikes
@FloridaEbikes 4 ай бұрын
It's extra chinese
@FloridaEbikes
@FloridaEbikes 4 ай бұрын
Definitely designed by someone with zero bike experience. The whole thing is like why but I've got it straightened out mostly now.
@whiskeybeardoutdoors6568
@whiskeybeardoutdoors6568 4 ай бұрын
@FloridaEbikes right on. The fact you got it to work is awesome! Like beating someone at their own game. Talk about some American elbow grease and know how.
@FloridaEbikes
@FloridaEbikes 4 ай бұрын
@@whiskeybeardoutdoors6568 exactly. There's still some of real Americans left.
@brianparent
@brianparent 3 ай бұрын
Most e-bikes are from China. As for serious mountain e-bikes, they are mostly over $5,000 to $25,000 range with mid drive motors. Not as long ranged though as The Eahora or ewalke e-bikes though. Of course, 52 Volt and 72 volt ebikes are more expensive as well, and might not give you the same range either. Serious mountain bikers on serious trails wouldn't even think of these bikes, but they are pretty good just the same just for riding on not so rough trails.
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