Ebay Business Policies Made Easy

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Күн бұрын

What are ebay business policies?
How to create ebay business policies
How to manage ebay business polices and common problems
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Пікірлер: 59

@jennkattz 7 ай бұрын

Anytime I need to make large updates to business policies I do two things: 1) wait 48 from when I last sent offers. eBay won’t let you change a listing that has open offers. That’s why you get separate policies for any items it couldn’t update. 2) Go through any listings ending in the next 24 hours ( you can sort this easily form your listings page) and end and relist those. Any items ending soon won’t be able to be pulled into the new policy. When I do those two things I hardly ever end up with randomly named eBay policies that then need to be cleaned up.

@cayleyelaine 7 ай бұрын

Great tips!

@user-hc4rt3uk9k 4 ай бұрын

I'm so glad you broke this down into simple terms, I have watched so many videos and have become even more confused and nervous about shipping. Please continue to share your experience and learning it is greatly appreciated!

@mckinleylaird 7 ай бұрын

Bulk editor was available when I didnt have a store subscription. Thank you so much for all this information!!

@picklemedillard 5 ай бұрын

This was super super super helpful you have no idea! Thank you Cayley!

@danafindwell 7 ай бұрын

Very helpful, Cayley, especially Change Policy button!

@marisabrisson1449 7 ай бұрын

This was soooo helpful. Thank you Cayley! 👊🏽💐👍🏽

@CarolanRoss 7 ай бұрын

THX so much, Cayley. This slayed me too.

@scbache5410 7 ай бұрын

Very nice instructional video. 👏🏼 I have been putting off the business policies.

@maggiemae987 2 ай бұрын

My mind is BLOWN! I haven’t even listed on there yet because I thought you needed to have a business plan in place first. And I’ve listened to several people talk about shipping and GOODNESS GRACIOUS could it be anymore complicated. I sell on Poshmark but they’re very strict about what can be sold. I’ve had a sellers platform on eBay for over 14 years but it wasn’t complicated then. I only put up some of my original oil paintings back then but took them down a few days later 😂

@cloverconnections 4 ай бұрын

So helpful! You're a good teacher thank you

@giniaweaver7377 7 ай бұрын

Thank you for making this easy to understand. 😊

@susanblackley7065 2 ай бұрын

Thank you for this info!

@beth6419 4 ай бұрын

Thank you for explaining this. I tried a couple times to create a business policy for required immediate payment and USPS ground advantage and it messed up all my listings every time and eventually have to opt out and clean everything up in my listings which took so much time. I was hesitant to ever try it again. I didn't know why all these other policies all of a sudden appeared when I didn't create them. Thank you for explaining that so well.

@cayleyelaine 4 ай бұрын

You're welcome!

@sbarney776 4 ай бұрын

This was a great explanation! Thank you!

@jerryrichardson6442 Ай бұрын

Great video, thank you so much!!

@coolershaker 3 ай бұрын

Great help,thx

@sharonb5348 7 ай бұрын

Another helpful video! Maybe next time you could talk about why you'd need several different returns policies? I'm stumped on this one! Thanks, Cayley!

@cayleyelaine 7 ай бұрын

Some people don't want to offer returns on items that are frequently bought and then returned (like wedding dresses or formal gowns).

@dustyoldhat 7 ай бұрын

I remember back when you were like "F Business Policies" lol, and look at you now! Hair looking on point Thanks for the vid Cayley!

@cayleyelaine 7 ай бұрын

🤣 that really was me for awhile.

@AnnapolisGirly 7 ай бұрын

Cayley, can you do a video on international shipping? I was confused when you created a no international shipping policy but are opted into international shipping. I didn’t realize that would trigger eBay to manage the shipping, but not sure that’s right. Thanks so much for this!

@mianyc3873 7 ай бұрын

eBay is the easiest platform to resell and make so much more money than Postmark if you put in the work . I treat it my small online store in eBay the same way I will treat corporate America job I wake early get ready and I work non stop for 5 hours then take one hour break come back and work another 5 hours straight and that’s the only way to make it I list 40 daily but Friday is the hardest day for me because I need to schedule 10 items for Saturday plus other 10 items for Sunday I know is too much but it does pay off 🎉

@cayleyelaine 7 ай бұрын

I don't think I could make a whole video about it. It's really easy now. Ebay has a program called international shipping and all you have to do is ship it to their warehouse in the US and they handle the rest. Here's an article about it and how it works! www.ebay.com/help/selling/shipping-items/setting-shipping-options/ebay-international-shipping-program?id=5348

@mamatimeposh9114 26 күн бұрын

Omg. I know Lynn too! She also helped me with that too

@cayleyelaine 26 күн бұрын

She's awesome!

@User_Unknown_15 Ай бұрын

Thank you! :)

@Robin-gf7bd 6 ай бұрын

I understood some of it, but need more clarification when to use calculated versus flat rate. Basically, I’m still confused.

@cayleyelaine 6 ай бұрын

Hi! That's really up to you. I use calculated for everything so that the shipping cost is always covered. You can do either! I can try to put a video out soon

@LJack-ck8uh 6 ай бұрын

That would be really nice. Someone else was saying I should only do flat rate. I have no storage living in a small apt and so only have USPS priority boxes. My shipping cost is ridiculous. A tutorial on Pirate shipping would be really special.

@jameshelms5510 7 ай бұрын

Thank you.

@EsraBagtilay 26 күн бұрын

That helps a lot. Thank you! Miss Cayley, do you mind explaining to me/us(beginners) as well how the Shipping/Postal internationally works and how do you apply/input the rates in your policy? (i believe per Zone/Continent has a different rate). And also, eBay shipping program does exist only in the US and some part, but there are some countries still relying on the manual postage. "Its a newbie question, hope you understand" Thank you.

@cayleyelaine 26 күн бұрын

Hi! I only use ebays international shipping program. I do not ship internationally directly. Unfortunately I don't have enough experience to help.

@EsraBagtilay 26 күн бұрын

@@cayleyelaine, its okay! Thank you very much for your response.

@natagertsen318 5 ай бұрын

Hello. Please tell me, if in Policy shipping you indicate a service in the column, for example, Ground Advantage and Priority Mail, then Priority Mail includes both regular priority shipping and Flat rate envelopes and boxes? Or do I need to create a separate policy for Flat rate envelopes and boxes? Thank you.

@cayleyelaine 5 ай бұрын

You would need to create a seperate policy for every type of priority mail service you want to charge the buyer. Obviously you can change the service later when you go to ship but as far as charging them for the correct service, you would want to include that as an option in your listing.

@natagertsen318 5 ай бұрын

@@cayleyelaine That is, you need to create a separate shipping policy for Priority mail Flat rate envelope, a separate policy for Priority Padded Flat rate envelope, and also separately for each Flat rate envelope box? Do I get it right?

@cayleyelaine 5 ай бұрын

@natagertsen318 its all about which options you want to offer your buyer. If it fits in all 3 then you can create one policy which includes all 3 options. But if you want to offer just one then you'll want to create seperate policies.

@natagertsen318 5 ай бұрын

@@cayleyelaine Thank you very much Cayley. I can also ask you, please tell me, do you wash all the things you buy or not?

@DaydreamAboutNiceThings Ай бұрын

Thank you so much for this video ! I was intimidated by this but you made it simple. I have a couple of questions if you have a minute. Sometimes I miss estimate my item package dimensions and it doesn’t cost as much as the customer paid. Does the customer see what I paid and can I set it so they don’t ? It’s usually not much money 50 cents or a dollar but I don’t want to get a bad review because of it. Also why can’t we just delete this extra policies ?

@cayleyelaine Ай бұрын

The buyer cannot see what you paid but it's always a good idea to be as accurate as possible so they are getting the best deal. Which extra policies do you mean?

@DaydreamAboutNiceThings Ай бұрын

@@cayleyelaine the policies that eBay adds. The ones we move over when we clean up.

@cayleyelaine Ай бұрын

@DaydreamAboutNiceThings what happens is, if one of your listings falls outside of the policies you have created, it creates a new policy. So basically you have to edit the listings to put them into a different policy and then you can delete the extras. But you cannot delete a policy when it exists within one of your listings.

@goldenstatepicker 2 ай бұрын

How do you opt out if you are seeing this shipping?

@cayleyelaine 2 ай бұрын

There is an opt out button on the same page.

@GlassLakeFlips 7 ай бұрын

Great content. Very helpful! Please, consider a pop filter for plosives.

@cayleyelaine 6 ай бұрын

I'm not sure what you mean?

@GlassLakeFlips 6 ай бұрын

@@cayleyelaine You make really great content! A pop filter is for your mic. Just a friendly suggestion. Have a great day!

@joycemoritz3435 4 ай бұрын

How can I opt out and go back to settings before I opt into top rated plus. I don’t want free returns

@cayleyelaine 4 ай бұрын

Instructions on how to opt of of business policies are below. www.ebay.com/help/selling/business-policies/business-policies?id=4212 You can choose any type of return polices for any of your listings. You cannot achieve top rated plus without free returns.

@mst5533 7 ай бұрын

eBay have a payment policy and it will not allow me to create it gives me an error saying I can make a change

@cayleyelaine 7 ай бұрын

I'm not sure why it would be doing that. You may need to reach out to ebay and see what the issue is.

@user-gp4wu4zd9h 3 ай бұрын

If you advertise brand new shoes be been used and giving 30 days return, what would you do if you got the shoes but they been used for 30 days. Dirty, and scratches. Now the she’s are valued 80% less.can someone tell me if the customer will get and accept $20?in return? What would U do?

@cayleyelaine 3 ай бұрын

I believe if you do free returns on ebay then you can deduct up to 50% of the return if it comes back not as you sent it out. That's what I would do.