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You just received an order and it's telling You it has a high risk of fraud! What should you do? Should you fulfill the order or decline? How can Shopify help you with fraudulent orders, should you call the potential fraudster? This video will give you an answer!
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High RISK of FRAUD! What To Do With Fraud Orders On Shopify??
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Shopify’s fraud analysis helps you identify orders that could be fraudulent. Review high-risk orders to avoid potential chargebacks. Fulfilling high risk orders can result in a higher number of chargebacks and that can result in disabling payment processing and removal from Shopify Payments.
Credit card companies can reverse funds for stolen cards after orders are fulfilled. Shopify helps you to gather evidence for any disputed charges. However, the decision to reverse funds is made by the bank that issued the credit card, not by Shopify. Shopify does not cover charge reversals from banks.
Fraud analysis is designed to work with online credit card orders, when Shopify can verify the payment. This means that some types of orders, including those that are processed offline, don’t receive recommendations.
If your store is on the Basic Shopify plan and you don't have Shopify Payments, then fraud analysis includes the following:
indicators
support for third-party fraud apps.
If your store is on the Shopify plan or higher, or you have Shopify Payments on any plan, then fraud analysis includes the following:
indicators
support for third-party fraud apps
fraud recommendations.
In this video we will show you:
00:00 Intro
01:16 What is Fraud Analysis?
02:28 What are Medium Risk Fraud orders?
04:08 What are High Risk Fraud orders?
05:42 What do if you get a Medium or High risk fraud order?
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Shopify is a commerce platform that allows anyone to set up an online store and sell their products. Merchants can also sell their products in person with Shopify POS.
Shopify started over ten years ago when our founder Tobi wanted to sell snowboards with his company at that time called Snowdevil. He quickly realized it was incredibly challenging to sell snowboards online without an easy to use eCommerce platform. So he decided to create it himself, and Shopify was born.
Shopify is now the leading commerce platform designed for businesses of all sizes. Whether you sell online, on social media, in-store, or out of the trunk of your car, Shopify has you covered. The first Shopify store was our own, and it’s been our mission to make commerce better for everyone ever since.
How does Shopify work?
Whether you’re a budding jewelry designer and want to start selling your products, or a musician and want to sell your latest mixtape, or if you have an established business and want to grow, Shopify can help you. Hundreds of thousands of entrepreneurs from over 175 countries trust Shopify to help sell their products.
Building websites for the future of retail through Shopify.
#Shopify #Shopifyexperts