"Looks like some hot glue in there... I don't think I'm guilty" 😅 "What kind of sorcery is that!" 😂😂 I laughed so hard, thx for everything Sorin.

Greetings Sorin it just goes to show how simple mistakes can take you down a rabbit hole, What I also admire about you is never bash the customers , the repair shop or the beginner who got it wrong but you encourage them to keep on going and don't give up. Thank you for your generousity and in-depth knowledge of electronics of which you genuinely share with your subscribers. Thanks again you are my inspiration.

this is why as a amateur repairman is always advised to take a picture of every step you take while disassembly. Then check those pictures during reassembly. Also when dealing with mechanical stuff it is advised to mark the bolts and nuts with a line after tightening and recheck them after a short testing to make sure they don't come loose.

You never fail to educate and entertain, Sorin.

Back in the day we used to briefly log the fault and steps taken for remediation using short hand, with faults like this, on the repair sheet we would put ESTO ' which means 'Equipment Smarter Than Operator'

If we didn't know better, I would say that someone tried to "prank" Sorin. It really makes you wonder how these things happen. Good job!

Wouldn't expect HP to design a battery connector that goes in both ways its bellow their high standards on there premium laptop range

Have a good monday sorin! and a good week. Thanks!

You're great as usual Sorin. Thanks

Nice detective work Sorin, very teachful repair

15:53 It is quite obvious that the side with the locking pins are up.

Very Nice Troubleshooting Video. That's Why I always take a picture before unplugging anything inside a laptop. Thank You

Thanks for the knowledge sorin

Hello Sorin am very impressed with your working skills. From Malawi.

Mr fantastic, Sorin. looking forward to benefit from your experience and generousity.Recently I bought an amscope microscope its on its way and will start following you in every little step to make my work develop more. Thank you

Thank you very much Sorin for this wonderful and inspiring videos. Corneliu.

What a genius repairman,,hi mr. Sorin im always watching your tutorial here in the Philippines..🙏

The simplest explanation is usually the correct one! Nice catch.

I have spent most of my Sunday watching you work , That reversed connector was so funny..😅😅😅

Love from India sorin.. You are a good teacher to me.. 😊❤

That was hysterical...engineering fail. 🤣. Thanks for the video Sorin

Great video, thank U 🙂

Usually the battery socket connectors are keyed too. This explains why the socket is cracked. For the DYI, take a pic first and never use excessive fore.

Awesome Mr. SORIN.

Hola Sorin, es un gran trabajo. Una consulta como conectas los adaptadores de corriente a tu fuente de alimentación?.Saludos.

Good find 👍

"What kind of sorcery is that?!" hahaha. Nice.

I'm learning alot .

So how we can learn if we always go to repair shop,sometimes we need to make mistakes to learn just as someone from the comments said take pictures before disassemble and compair after, other than that great video can't wait for next one 👍👍👍

Thanks man

U GREAT SORIN

Good video. Good issue. Bad connector design.

și în sfârșit bateria va știi că se încarcă, bravo!

Hi Sorin, Can a different battery be used. As long as chip is same? Thanks

which camera model do you use for your videos please ?

Cloud you please send us the reference of that battery analyzer equipment that you used to see the battery status and graphics analises?

Master SORIN, How do you connect the laptop charger and the power supply displays like USB power meter ? Please Help

Stangely, this connector is NOT poka-yoke. Its not mistake proof. However, at 16:20 you can see it has bplue pencil on right side, I believe customer can confirm that on original battery, there is blue pencil on connector from battery also. So its not poka-yoke in physical form, but someone marked it to make it poka-yoke.

A lesser Tech would have not spotted that.

Fortunately you returned that "vital" thing (the glue) in any repair; I can breathe a sigh of relief, so if we can say that it is a guaranteed job.

That's why the battery connector where broken.But , tell me please,when you connected the battery to your device,i seen 3 cells but only 2 was chaging, is it correct ?

As a technicians, we have to deal with these jobs also. The bad thing is that we almost taking the hard ways to figure it out whats the issue, because someone else did something. In the other hand, we have to be payed for the time we spend to figure it out what was the problem, even if the issue is something easy like in this case. The big question here is, what you can charge the customer for? That should be a tricky answer. (Hypothetic question). The truth is behind what Sorin said in the end of this video. "You know, some times you have to visit a Computer Shop to do things". and what ever this means.

You would think in this day & age they would make the battery connector keyed to only go together one way 🤯 Unbelievable!!

Obviously the customer did not pay close attention to the connectors original specifications which no doubt in its construction would have only allowed an one-way fit...still he should have guessed that if the battery is cheaper than the OE equipment then something must be missing and it would appear an small tang to insure proper correct and more importantly safe fitting on the connector port was one of those missing items..mind you after all of this it doesnt look like he saved any money so let that be lesson because as they say in this life then "you really do get what you pay for"...!!

hence the hot glue, he broke the connector, and also the wires weren't in the slot

Sorin wet the hot glue with IPA, wait a minute and it will come off easier.

Doesn't hot glue get soft inside a warm laptop? I love hot glue, but never inside a laptop or car or anywhere that gets war.

Kids alienware laptop battery died, replaced it and it was good for 9months, then after an update it the battery got reported as not legit and the laptop refused to charge it from boot. As a result it hit 0% and swelled up bursting the laptop apart, currently giving a memory error. Thanks for taking care of my safety @dell 👍awesome job. Anyone know where i can get legitimate batteries?

that's explain why the connector are broken that connector should be fool-proof

Should have just written TOP on the connector :D

The point of that connector is so you cannot plug the battery wrong...🤣🤣🤣

3 minutes in, I'm pretty sure the battery connector job got shorts on it. I'll continue watching to see if I'm right or not. Edit: 6 minutes in. I'm wrong.

Costumer may be lucky with the fool proof design of the connector, a non fixable board prevented here

that's crazy

I thought connections like that were proprietary and one way only.

i have a Dell Precision bought 3rd party battery and no work so had to get Dell battery for it to work

Hello, how much do You charge The customer for this repair/check?

shouldnt be the connector hard to insert another way around or a notch to indicate the position where to insert? maybe the customer force it?

Usually ,they mould the connector to only go in one way with those little nibs of plastic so you cant do it wrong. So is this a design fault? and thank god, nothing was shorted with power going to the chips but they made so you could "safely" put it in either way?? but better to just make it one way possible?

... SuperGlue Hero was on duty! :D

❤

Hello Sorin, NLBA1 is expensive, and in addition there is an yearly subsripion fees. So not intersted to buy NLBA1.

Replace with laptop spare😀😀😀

but the connecter not suppose to be possible to plug in on both ways

I have a brother in law that is an electrical engineer that would tear up a laptop like that. Amazing that he could not even screw in a light bulb without dropping it and breaking it. It is always better for him to leave things alone !

Tragicomic. Both sad and funny.

Lol to karma ,when the owner realise it is only reverse xD

Make photos before changing things

As "Predator" said , "s..t happens" ... But the guys from repair shop ? What "basic stuff" they did ?

Hello 🤝👍👍👍👏👏👏👏👋👋👋👋👋

O nooooo lol.....

House : Everybody lies

No connector should be made to plug in both ways. That is a very poor design. At least they didn't make it so the laptop would go up in smoke if plugged in upside down.

This failure is similar to phones on blacklist, stolen, or the price was not fully paid. The monitoring waits till the user buys a new battery, then they lock down the laptop.

🤣🤣🤣🤣 Sirine umreh od smeha👍👍👍💪💪💪🤣🤣🤣🤣

Why are these laptop repair shops open if they have to send it to you for repair

To be fair to the customer, what an EXTREMELY STUPID DESIGN from HP to use a connector that can connected backwards! At least they had the decency to make it so the polarity wouldn't be reversed either way or else it would have been a much major fault.

What an awful connector design that allows it to be connected backwards. HP needs a slap on the wrist for that one.

Double charge.

I hate HPs from many reasons, and this is one in the queue. I never seen on any other laptop a battery connector which can be wrongly connected.

XD LOL

supatanx

That is poor design on the part of the manufacturer. You shouldn't be able to plug the battery in backwards.

It is fake.

So you think you are a genius for fixing the mistake. The manufacture is the only one to blame here. They should not even have to dig in that far to replace the battery in the first place. The designer didn't keyway that connector on purpose. Glad you figured it out but don't get mad at the CX for trying to save a few bucks. Makes you out to be the azzhole in this case. BTW you are far from genius.

👍👍