So she ripped that baby out of her daughter's hands knowingly that her daughter loved the baby. How can a mom do such a thing I can not do that to my child . Poor girl.

That is terrible.I don't know how a mother can do that to her child

To much drama in the doll community, I'm glad I reborn my own dolls.

I say go for getting your money back. The doll left in beautiful condition and returned damaged. The idiot obviously didn't think about that problem. I'd definitely be for teaching her a lesson. Especially with negative feedback being left on your account and knowing the child loved the doll.

Sorry you are dealing with more crap Stephanie. I would love to buy that baby right now as is... I think she looks like my niece... booboo babies are easily loved 💕

I feel bad for her poor daughter who fell in love with that baby and she took it away!

Things like this are why I get so nervous selling on eBay and anxious waiting for the positive feedback! She’s an adorable doll. It’s a shame she took a doll from her daughter that she loved, and that she’s the reason why they couldn’t go to Rose. It’s probably something the little girl looked forward to for months.

Honestly I feel horrible for the little girl 😩

I hope you turned in the damage and took it to paypal. Might be a headache but that scammer needs to be taught a lesson and so does ebay. Also it is the right thing to do. I pulled all my listing off of ebay a long time ago. Sellers just have way to much trouble with them. Sad she would yank that doll from her daughter's arms just because she is was jealous. I won't sell to her.

If Ebay isn’t the best place to buy reborns, where should we buy them? How do new people know who the good artists are, and where to get the best selection of dolls?

I bought a used reborn that was listed as painted by Stephanie. I absolutely love the painting on the doll. It looks so real. People compliment the doll. But i have purchased a silicone off there by a different artist. The silicone looks like it has burns on the skin. But we still love the doll. Just have to make sure ya look close at the pictures and feedback. I could never return any of my babies boo boos or not.

Obviously she does not know how to take care of a reborn...you do not lay them on the floor and mistreat them. How sad for her daughter.

Sorry you went through this. I always purchase eBay&paypal, I didn't know about this thanks for the info

Sorry to hear you went through that b.s., you're an amazing artist. That baby is adorable. Sounds like that Momma is Narcissistic which can be a scary thing for her loved ones. Yes please send me the info if you would. I deal with EBay a lot. Have had mostly pretty good folks but there's always those who don't share the same work ethic or just basic manners. Best wishes to you dear 💗

I’m sorry you had to deal with that! That’s why I don’t use eBay anymore when I sell my dolls😢 I had a similar situation happen to me in December and it’s AWFUL. Ever since then, I just stick to Mercari and my own website to sell my dolls❤️ The amount of scammers on eBay is insane!!!

That is the baby I was dying to have myself too but she sold right before I could get her myself I'm sad to see her so messed up when she was so beautiful before she left

You deserve to get your money back you work hard for it and you try to do a kindness and then someone like this comes along to spoil things I do feel bad for the daughter how rotten to take the doll away

If you get your money back maybe you can ship the doll back to the little girl. She is also the victim as you are. It is always good to do good if possible, especially since she sold other dolls for this doll.

She's so super adorable. And thank you for sharing this live with all of us and can't wait to see you what happens next.😃😀

I was wondering if she ever sowed up at rose glad she didn't but I'm sure it caused enough anxiety anyway

Probably the daughter is still hating her mother for this - even after years! That is the kind of behaviour that destroys the faith in parents, kids usually have.

I'm sorry, I hope this isnt a stupid question but, isnt the varnish suppose to avoid the paint being scratched off?

I’m 100% behind calling out scammers! I’m still raw from what was done to me this year. Thanks for doing this ♥️🙏🏼

I'm just in shock! 😬😱 Still working on my studio for now but I'll be selling my baby(s) soon (not trying to advertise here so, you know who from you know where- ☺️) and I've been saying this whole time I'm going to take them to eBay auction but.... NOOOO WAYYYYY! Not happenin'! Thank you SOOOOOO much!!! I was just talking about eBay this AM with another dolly-friend! You're a savior, for reals!!! 🙏

Now I know why my mom don't let me get my reborns at ebay

So the mother took the baby away from her daughter??? Wtf??! That’s emotional abuse! I hope that mother gets some sort of karma for doing that to her child! The doll is beautiful by the way. I’d love to have her if I could.

Thank you for sharing. Hope it works out. Glad there was no drama at the show. ❤️

I can’t believe that Mom did that to her child! The poor kid sold her own dolls to pay for this one! It wasn’t even the Mom’s money!! It’s just awful! I hope you can get your money back and that Kim learns a valuable lesson about messing with others and trying to sabotage them! Thanks for sharing about EBay too. I’ll have to be extra careful when doing business on there.💖💖💖💜💜💜💖💖💖

I’m so sorry this keeps happening to you over and over again.

I've loved and admired your BEAUTIFUL BABIES for quite some time now, and don't understand how anyone could mistreat one of them. This doll is still beautiful and I wish I could buy her. Actually I'd just love to be mommy to one of your BEAUTIFUL babies.

poor kid she must miss her doll.

Am so sorry how dare she ruined you're work jealous you're a brilliant artist amanda x

I would still go ahead and open the claim with PayPal. Even if you fix the doll up you are still using supplies and time to fix her mistakes. There is no excuse for her actions. people like that make me not even want to sell dolls at all. By the way LOVE you’re and Jackie’s videos :)

I really want another reborn I’ve seen on eBay but so nervous of who to trust on eBay!

Sorry you experienced this. I'm so happy you have your on website. It looks great. Keep up the good work and don't let jealous people get you down.

My mum always tries to get me to look for dolls on sites like fishpond etc because she refuses to order off of an American site. I got my first doll witch was actually a scam off fishpond and my mum was annoyed at me when I told her I was a bit disappointed that the doll was a scam. The hair wasn’t even rooted properly and the eyelashes have already fallen out after 4 or so years

I am an artist of only a few years ,,I have done customs for friends and a few from facebook..I hesitate to try selling from seeing so many scams ..I take pride in my work and think I do a good job.. I love the craft and the dolls .I make a few each year for donation to nursing homes ..I just really see so many scammers ,it seems not worth it to try selling on ebay or etsey . To make a living from it would be lovely as I am retired .. Oh by the way you and Jackie do simply beautiful work.. And Jackie is the best rooter of hair I have ever seen .. Rooting is for me the chore part ..lol Sorry this happened to you... Best .xx

Thx very much for explaining the eBay issues. I didn’t know it was this bad.

Lmfao, Traveler Kim got PLAYYYEED💀 Love you so much, Steph!

Due to this and a few others I’m no longer selling on eBay.

Amazingly dumb and mean people. Your work is always wonderful so sorry they did this to you.

Sorry you were treated that way. You are such a wonderful person. And my daughter says to tell you and Molly that she loves Molly.

I would send this video to PayPal! This is just horrible! I'm so sorry Stephanie! 😪💗

I’m at present saving up money so I can purchase one of your beautiful babies, I’m a Huge fan of yours and can’t wait to one day actually own one of your beautiful works of art 🦄

Sorry as a fan I’m on your team

I had been scammed by a seller on eBay. He sold me a Lee Middleton Doll. When she arrived, she was damaged. She had a red mark across her face. But, I still kept her and love her. Your dolls are beautiful. I’m sorry that this happened to you. ❤️💯

I'm way out of the loop in the reborn art world. I don't think I've painted in a few months, and only check my reborn facebook once a day at this point and happened upon this on your page. This really sucks. People like her are the reason I chose to never sell. I attempted, but got scared and cancelled the listings. And also, isn't this Princess Adelaide? Not budget in my opinion! Already starting off at high end with that sculp!

I am so sorry this is happening to you. You have every right to fight back and go to PayPal. I would do the same thing. That baby is beautiful. Your basic art is better than a lot of babies going for double the price. I always buy through PayPal to be on the safe side. I don’t know how ppl that scam on both the sellers and buyers side and sleep at night. I have one of your earlier babies and it’s paint is still 99 percent in tact. It’s a Celeste. Who’s to know the mom didn’t rub that paint off. Cuz your paint stays on the dolls for years. I’m not the first owner of the doll either.

My kid is 9 and there is NO WAY I would do that to my kid.

I would love to see her work. Your work is the best I’ve seen on utube

OMGOSH! This is just ridiculous. I bought a custom reborn and the artist was in contact with me early this yr. Well she is suddenly not responding to my messages when I was supposed to have received him in May-June. Since I was new on eBay I thought well I guess that was a loss. I think that what has happened to you is absolutely insane. Your post states that there is no buyers remorse, OH maybe it should state jelousy. Lol. Anyway some people can be so cruel and just down right mean. Shame on her and thank you for calling her out. Blessings

Sorry you go through so much s... your work is always really good x

So sorry to hear about this. This is a precious ❤️ doll. I Love your work

I hope the " mom " at least gave the daughter her money back. :(

where did you get maple because i want a full body silicone baby doll

How much would you resale her for, such a pretty doll.

Steff you are the best i love your babies i plan on getting one soon

I would love the names please! I’m a seller and can’t afford for anymore people to scam me!! Thank u for doing this! More people need to put this stuff out there! I will also!

I'm so sorry you're going through this, but thank you for sharing...it helps new artists better understand how things should work and how they do work sometimes. It also helps teach us what is expected of us as artists and buyers. I get being unhappy with a purchase sometimes, but you (she) need to address it immediately...not wait until your kid plays with it and gets attached to it. Shitty and shady all around.

Ahh sorry that happened to you. If I had bought that cute doll I would have never done that to this cute doll.

I feel bad about the daughter. I would be pissed if my mom did that .

Sorry for you being scammed me & my wife have been scammed too we gave the reborn (her) to another friend/ wife's support's daughter ( who wish to not be named) shes only 8 years old & she couldn't afford a expensive reborn like my wife so my wife been kind hearted person gave that reborn to her for free yes we lost money but at least that little girl is happy & brings joy to her & i hope you get a refund from that person thats not right but again we are so sorry for you to go through a scam we know how you feel my wife says God Bless You & your Parner & Family & she's loves your videos they always makes her smile & its very educational so thanks so much lol 😘

the baby is beautiful I would love to have her I love your work

I love this baby, I don't blame you, I prefer to buy through paypal,What goes around comes around, I think that she is beautiful. Joann.

This is such a cute baby I just hope to be able to afford one of your base baby’s someday sooner than later. I hope you can re paint/fix this and repurpose this baby. Perhaps sell baby to me I’d take care of her.

she’s such an adorable baby.. that’s horrible about what happened! That poor girl loved the baby and your work didn’t deserve to be damaged.

Wow that is so jacked up that they didn't even protect you at all I'm sorry this happened to you. That baby is gorgeous the painting is beautiful. That lady definitely had buyer's remorse and eBay is going to really go under if they don't start protecting their sellers. I have always been afraid to sell on eBay because I have been hearing these horror stories. How could they even refund this lady her money when you haven't even confirmed that you received the item back and that the item was in good condition. I hope you get your money back real soon

l remember you showing us it on the floor at that woman house,she had no respect for the doll

Omg why are people doing this to you ? I love your work I wish one day I can afford a baby from you and your wife you do gorgeous work I have won a few babies off ebay and now after this I am going to becareful Thankyou for the video love you guys

so.... did you get your money back??? (I know I am late but I just started to watch your videos like 2 weeks ago and I would really want to know if you got your money back

I wanna attend a doll show with you in it 🥺🥺🥺🥺 it would be amazing to meet you and see your work 🥺🥺🥺🥺❤️❤️❤️❤️♥️♥️♥️♥️

What a terrible thing that lady did to your baby Check out the baby inside to make sure she didn’t put anything in there Paypal will take care of you, don’t wait to long to make your claim Show them pics of what she looks like now, don’t clean her up until you get your money back Great video ❤️🧸💜🌈🍭🦄

That was so rude of her and she dose not deserve that doll.That doll was so pretty and if I had that doll I would take care of it and love it not ruin it.

I can’t believe that someone can do something like that. She is so so cute and I can understand why the daughter loved the doll. She is so cute. I would love to have the doll or any of your work fore that matter. I am trying to save up to get one. I have 2 baby’s and one toddler from 2 different artists and would love to in the future give them a sister or brother that is made by you. Love your work and videos

That has got to be the meanest thing a mother could have ever done to her daughter. Put a claim through PayPal 100 percent.

Yes that's sad and stressful to have your beautiful work damaged and her try to rip you off : ( that baby is sooo pretty just so adorable. Feel bad for the daughter. I hope you get it all settled in your favor! ~*~

My daughter has been asking for years and I just ordered her one this year cuz she is 13 and I tested her to she how she would be with one before I order her one

How freaking sad I wish I could buy it and send the doll back to the little girl

Omg. Sorry you have to deal with this BS Stephanie. You are honest and upfront. 😤

Ty for the explanation I appreciate it

Aww I am so very sorry that happened to you and I understand that hurting feelings because it happened too me and it a hurt full feeling!!!,Thanks for sharing you're video!!!🙁🤔

So sad this happened your work is amazing she's nuts. Hugs from Alaska

I have 8 dolls on ebay at the moment not as good as your self and your wife. I'm still learning I've had my dolls on ebay for quite a while now they are also on Facebook and Gumtree. Still no sales so I'm stripping them back one at a time before I paint the two identical twins. Which actually I have three dolls exactly the same. Anyway I love you and your wife's work . And you should get your money back from the horrible Mother. Anyway GOD BLESS YOU LOL BIG HUGS YVONNE SCOTTISH BORDERS UK xxx

She is a very cute doll. Her hair painting is super cool. I would love to have her. Very cute.

Some people are unbelievable! I’m sorry this happened to you! When these dolls are made the right way, with time and love, they are worth whatever the doll creators feels fit! For people to pull these kinds of stunts and many more that they pull, is despicable! I’m hoping this goes in your favor, and your able to fix your baby.. and maybe get your money back.. Shame on that lady!! How old was this woman’s daughter, that right there was awful that she did that to her, and she definitely does not deserve that beautiful baby!!!!!

I know this vid is older but could you do a video on how to buy a first doll? For a trueeeeeeeeee, shiny, brand new beginner 😊

Wow that's NOT RIGHT an your such a GOOD person Stephanie! You DESERVE your money back for the damage and ALL this women put you thru was just down right dirty!! If you redo the baby I'd LOVE to buy her I think shes SO CUTE an I'd LOVE ONE of your reborn babies 💜 I'd be thrilled! Let me know! Your friends with me on facebook!!

She is beautiful! I would be very interested in buying her😍😊!!! I’m so sorry this stuff happened to you also! Some people are terrible!

Looking forward to the update!

I want one of your preemie boys !!! Any for sale?? Been looking for months!

Lmao I loved how honest you was 😃 on another note sorry this has happened good luck to you

prayers up and I pray u get ur money back be blessed

I wish I could take that baby home with me ❤ she is beautiful

As an artist and seller, ive had people charge back and its not only awful to deal with, but when they chuck you on facebook as a scammer because "the dolls colouring wasnt the same as the photos" its just annoying. Like....the colouring will be different per screen it is viewed on. Ugh!

I dont know what name you go by on ebay to know which one os yours.because their so many dolls on ebay now I wouldnt know who to trust.

Maybe you should wait a few years and when the girl turns 18, see if she's still interested in the doll. She's cute. Adorable sculpt. Wish I knew what the name/sculpt is.

Stephanie, snap out of it!!!!!😂🤣😂🤣🤣🤣

Hey Stephanie I follow you on KZfaq Facebook and Instagram and I think all your dolls are amazing I think your work is amazing I would love if I could afford one of your dolls I would love to have one of them I think they are so adorable and it looks so realistic I think they're just beautiful and people I just awful I seen all the comments and you have a lot of supporters people are so awful I support you all the way and I think you're amazing I love your videos on KZfaq and Instagram

Hi Stéphanie, my question is how does eBay side with the buyer when she had the doll for 2 or more weeks? I think it’s totally messed up, I’ve seen your dolls, you and your wife do an amazing job reborning these babies. Get your money back and keep fight until you do! I love you both 💕💕💕