DH killing it with commute struggles coverage for Bangaloreans. Kudos to the presenter who points out the right issues with the app.

Google Maps is much better. Though it doesn't give the right timings always, the routes are correct and optimized. There is live stop by stop tracking also!

Major problems with BMTC are; 1. Buses stops at middle of the road for boarding and alighting passengers, by choking the road. 2. Almost bus stops are occupied by auto rickshaws and parked vehicles. 3. Most buses are slow moving, where they are supposed to take extreme left lane, but the drivers take right lane choking the traffic. 4. Bus driver change lane like snakes from 3 track to 1st track left right and centre.

So happy that DH is covering Bangalore-centric issues that all of us can learn from. Great work. Also, very happy that the journalist is using Kannada to communicate with the people here!

Hey really good job with this episode! You were confident and addressed the right questions and presented your experience without any bias! Way to go!

Around 12 years ago I visited London, their transport system was very efficient. The bus stops were equipped with screens which showed which bus will arrive and how long it will take all real time information. They had one day pass which can be used in all three transport like metro train, bus and even water ways. We have all the talent but don't have the enthusiasm or motivation to do extra.

A good idea can be to just provide APIs to track buses and let other developers build on top of it.

Extremely disappointing. This should be a fairly simple application to develop, especially in the silicon valley of India and given the resources of BMTC. Great report by DH, keep up the good work!

DH team, this is the kind of city beat that blr needs! even the metro vs road comparison video was awesome. Keep up the good work. Looking forward to more!

Rukmini brings out the real picture..an experiment worth its while

DH. U guys are the kinda news channel we needed in blr. ನಿಜಕ್ಕು ಧನ್ಯವಾದಗಳು.

Here I would like to say about MoBus service in Bhubaneswar. The app is very accurate and super smooth at the same time. It's really convenient and easy. Also, the buses are also comfortable and modern. I know the scale of Bhubaneswar cannot be compared to Bangalore but still if a small city can manage it, there can be a way to manage it in Bangalore as well.

Great job and thank you for the analysis 👍🏼

Excellent work by DH. A software capital, can't BMTC outsource to some software company. This app very much needed for Bangalore and should have be done long before. I hope the BMTC fixes this app soon as it helps lot of people

Excellent video and thanks for recognizing the flaws in the app. I hope BMTC is listening

the app might not be good enough to use rn but it's a very commendable initiative, especially for those coming from other states who don't know kannada. Hope they'll fix the bugs with updates soon.

You guys doing great 👍... Much appreciate.

love these video series from DH. Keep coming!!

The buses in Banglore are so confusing. They changed the bus stop near banashankari metro to I don't know where. People around that area are so confused right now.

After ages Finally, seeing a content that is actually useful for civilians... Great work from a journalist 👏

She's still on Poco F1 .. impressive..

The stark contrast between a privately developed application and a government one was so visible.

Very good reporting! Keep it up periodically and see if the Saarige Samsthe is paying any attention to you. If the information represented by the App becomes accurate in future, it will be a valuable tool.

kudos to you guys...doing great job....it is difficult to track bus through this app

Good work by DH , it will force authorities to come up with better app, and eventually it helps the commuters great job please keep doing such video

Absolutely in love with this form of journalism!

Hey rukmini, it's great to see you working for DH. Even I gave this BMTC app a try but all the points you told are true. For now, I only find it useful to find what bus to take to which destination.

Great job on the coverage, this needs to be brought to the bmtc officials

Excellent presentation of real issues! Kudos

Tummoc bus pass feature is the best. Very smooth interface.

Very relevant analysis and story. Thank you DH

Nicely done! appreciate this real review of government services!

Excellent journalism in bringing out the key pain points. Hope BMTC watches this and fixes these.

Well MoBus in BBSR is awesome..truly user friendly and accurate…and MoBus is there since 2019 if I am not wrong..It is truly a underrated city..one of the best cities in India to live in according to me..I am not from Odisha , so no biased view…lived in BBSR during my Infy days

Happy to see the channel focused on this issue 👍

Earlier pre pandemic there was a app called 'My BMTC'. It was the best one...with live tracking of the bus and showing exact location of the bus and the bus stop , if that could be revived or its features could be added into this would be very grateful.

The main benefit from this app is going to be the live update on the estimated arrival time. If that once feature is implemented correctly, this app will be a sure hit. There are alternative ways of knowing which bus(es) go from point A to B, but knowing the wait time would be a game changer.

Madam is testing practical working of app ,Good work by madam ,it creates aware to passenger's

Kudos to your effort to experience the practical situation of normal people..

Good initiative by DH team to test real time features. Cheers

Thank you for the detailed coverage

Google maps does the same thing with better navigation towards next bus location. BMTC app is more usable if GPS system in all Busses are tracked properly and mapped to Bus number correctly. Getting Bus pass and verifying using QR is really handy...

Absolutely on the point. Great work 👏👍🏼

Damn. classy journalism. way to highlight issues and the needs of public!

This wht journalist is N some kannada news channel need to learn frm u n hats off fa ur effort N information fa public... 👏👏🙏🙏

Great report ,while the app is being improved , BMTC can put up simple printouts at each stop showing which Bus no stops here with final destination and frequency Ex: 13-C -Shivajinagar Every 20 minutes

Great job...pragmatic effort and citizen pain shown

I travel to my college daily by bmtc . The thing is bmtc busses doesn't have any gps system so it's not possible to track them . Secondly the timings in the app and in google maps are based on timetable of these buses , so it shows the bus location or bus timings at different places based on this timetable. so if you find a bus haven't arrived at your stop for a long time then there are only 3possibilities : either the bus is late(any reason might be traffic too) or the bus was early or in very rare cases the bus is not operational on that route for that particular day

Great coverage DH team. It is quite surprising that in this day and age BMTC team is not able to track the buses accurately. It seems to be a rushed product which hasn't undergone rigorous testing and QA. Not sure what technology they're using to track the buses. Whatever they're doing, I hope they work actively on addressing all grievances and make it easier for the commuters.

Excellent job at reviewing the app! 👏👏

thaks for making video on this topic..

I remember in 2017-2018 tracking busses using the BMTC app when I was travelling regularly to college and other places in BMTC. That worked like a charm! Not all busses had the GPS tracker in it but which did have, were tracked perfectly. Not sure what was the necessity to reinvent the wheel. If the previous app would have been built better, we would have had state of the art bus tracking by now.

One thing everyone needs to know is that the timings shown in any app should only be taken as tentative and not the actual timings, because unlike trains which run on dedicated tracks, buses travel on public roads used by so many other vehicles, which means they can get stuck in traffic, and traffic situation in Bangalore needs no introduction. Earlier back in 2019 I used to use an app called myBMTC which had the similar features as mentioned in the new app and now I use Google maps to know about buses. The MyBMTC app which was a 3rd party app used to show the bus positions in real time, we could literally see the location of the bus on the app, and the bus would appear in front of us. It was very handy and useful. I used it a lot when I was new in Bangalore.

Quite good video i think there's certainly much work needed on developing the infrastructure for bus tracking on the app but i think we also need more nuanced ways to review or jundge these apps

ideally they should put trackers on the bus, which can then provide real time info.. Will be so useful for commuters and it allows the commuters to plan especially when the frequency is less.. It seems they are just giving static info based on pre-defined schedule and buses follow their own schedule or traffic dependent!

Nice and useful videos.. Keep it up !

Many buses doesn't have live tracking yet :(

Superb usability study. As a UX designer if I had a study this deep it would be gold for me to improve the app..

the same has been done by OSRTC years ago, from 2019 i guess and the implimentation was good so its still running strong.

Good I believe these are the real things that News channels should be covering

Very good reporting. This app can be very helpful, and hopefully the fixes will be implemented soon.

Excellent work by journalist and dh

excellent coverage DH, i also was waitng using this app, then hops any next bus which came my way.. not sure, if anyone is working on the features..

awesome, much needed investigation

thanks for covering banagalore city journey problems

A lot of potential here, modern busses or older ones with embedded computer (which is easily possible) that publishes events would be a huge life saver.

DH is doing a very good work.... Showing practical problems to people.... It's a great work from DH this is called Media with good content & finally BMTC Successfully failed once again....

Good job highlighting the areas of improvement. The app can integrate Google s direction which will be useful for the commuters.

Same goes for Chartr for Delhi Transport Corporation (DTC) buses . Even if the bus is coming the application doesn't shows it. Gurugaman is much better aap for Gurugram buses . It shows real time location of buses with occupancy too

thanks a lot. hope BMTC people look at this mess they have created and address these.

The older app developed by a young person was better and more accurate. Second, many buses when late, do not go upto the designated stop but stop somewhere and turn back. This used to happen to G9, where it's supposed to start at MG Road Metro but they turn back from shivaji nagar.

When you realise Namma Google is more accurate and reliable with BMTC bus routes & tracking than Namma BMTC! 😆 On a serious note, that was an excellent real-world test with good suggestions for BMTC. Kudos to DH and Rukmini.👏 The app is a great initiative and I look forward to BMTC improving it quickly based on user feedback. 👍

This information is so much valuable to fix the app

Hey, a great video for someone like me who just landed here.

Finally someone spoke about this. I was facing this issue

i used it 2yr ago, it's was very helpful to catch the bus on time, they just relaunched it.

The first bus stand where you were waiting at has very few buses that goes to shivajinagar, as the destination is walkable from that stop. You walked further to the spot where u wanted to take a bus instead you could have gone to the bus stop opp to church street which has bus numbers 13,37,32 coming which goes to shivajinagar.

BMTC should learn something from Gujarat BRTS. Be it Surat or Ahemdabad, bus always comes on the time shown on Google maps. Plus the route information and ticketing system is super easy on the dedicated app. On some routes you don't even see conductor on the bus because the infrastructure is built the way everyone would need to purchase a ticket for exiting bus stop.

More News channels, must do more such work and more newspapers as well!! Good job DH! BMTC get your act together and operations fixed!! Politicians and "leaders" - this is where you need to put your mind to Bengaluru - IT capital of the world - 🙄

crisp presentation, lady. well done

I love the coverage, almost everything have been covered. Camera person and reporter are superb❤❤ BMTC buses have lot of problems, ordinary non-ac busses are too crowded in most of the main routes. It's tough for commuters to handle such situation in blr traffic. UPI or cashless ticketing via pos should also be given as an option like DTC. Bus stops are not very clear across blr, pedestrian in busy crossing or highway is important when it comes to cross thr roads safely. Blr should adopt some successful transportation model from other cities if it helps because current model is clearly not working here.

At bhubaneswar,odisha this was introduced around 5 -6 years ago

The tummoc app also has good ways to plan bus trips, in theory. I say in theory, because the buses just exist on paper, and when I try to see the buses at the stop, which are supposed to stop at the bus stop, it doesn't even pass through there. Metro Feeder buses especially.

DH amazing guys this is called ADAPTING TO THE TREND now this is how u can still be relavent in this DIGITAL ERA of social media.

We have the Chalo app in Mumbai with real-time bus tracking and occupancy tracking as well and many other features

I remember travelling to college and back everyday 10 years ago and this was the same issue back then. Also, I knew my bus routes so I’d pretty much figured out the system. But now after so many years if I need to travel by bus I’ll lose my mind, it’s super inconvenient.

I’m saddened to see such incredibly bright children stuck in a horrible and unsupportive environment. It is such a terrible thing to waste such brilliant talent. It is no surprise that a vast majority of the young talent in the country want to get out to any country they can think of. I know a lot of people will get very upset about my comments but it is time for Indians to get their heads out of the sand and do something about this. Perhaps their leadership is to be blamed but then India is a democracy!

Kinda similar happened with me when I visited Bengaluru last year for the first time. A lot of buses weren't stopping at the bus station. Then I would ask someone and they'll say it stops at xyz random place and not here.

if it is state govt funded , the app is meant to help the person who signed the contract with the app maker , not the app user . there are many apps like this across all departments of the state and BBMP administrations.

DH keep up the good work...

Real problem is when I have to goto arekere from silkboard, i have to change 2 busses and bus stop from btm road to bannerghatta road is very far, Same happens at hebbal flyover, if someone has to change the bus towards manyata the bus stop is too far away, this needs to be addressed, bus stops on 2 different routes are far away from each other which makes me think of not taking bmtc altogether, bus drivers don't feel like to stop at a bus stop most of the times and he halts it little far away, my mom had faced these issues many times when she could not walk properly, these are big issues if we consider seniot citizens travelling or if young people have to travel with backpack, mostly we end up taking cab, auto, or rapido.

Not just the app but the entire operating crew bus driver conductor needs to be made aware of this app and made to follow proper schedule. Only then it can be reliable.

Good job guys..DH BMTC should work on the App and make sure all the bugs are fixed.

The problem is for people like me...who travel daily by bus..it costs me 5-10 rs for one sided trip..now tell me. ..who ll buy this pass...when on monthly bases I am spending not more than 300-600 rs..and daily getting change for payments is another headache

It was very useful for me to use it on the airport line, it was as reliable as possible I used to leave home everyday when the bus was at a calculated landmark

I use Google Maps and it has given me accurate live tracking and routes almost 90% of the time. Not sure why they are struggling to reinvent the wheel here :D

V good series by decan team

A very realistic effort and kudos to the Anchor and team for experimenting with BMTC app lively. This is not yet Singapore where you get on dot and time the specified bus to stop atvBud stop.. BMTC need to graduate on this effort. Secondly tgetecare no designated bus stop for passenger at designated stops and no shelter during rain also. Thirdly with go soon attitudes and cover up missed trips drivers cut short the trip or never turn up. Fourthly notorious traffic jam cannot match with app timings. BMTC time table is misnomer to passengers. There are many colors buses confusing passengers. BMTC app works very well for taking money but not providing timely scheduled. Anyhow your effort is laudable. With free bus for all women passenger this app will be buried soon

Please do more of these videos on Public Utilities.

Good job DM! 👏 👍