FAAQs Ep 12 | Everything to know about Ather Duo

Рет қаралды 10,480

Күн бұрын

Charging at home AND on-the-go gets a whole lot easier with Ather Duo. Find out how.
Know more about our charging solutions here: shop.atherenergy.com/collecti...
#Ather #AtherDuo #EV #Charging
0:00 - 0:18 - Intro
0:18 - 0:34 - Why is it called the Ather Duo?
0:34 - 1:30 - How do you fix the Wall Mount?
1:30 - 2:30 - How do you mount and lock the charger?
2:30 - 3:08 - How do you wrap and secure the coil of the charger?
3:08 - 3:41 - Which charger is compatible with the Ather Duo?

Пікірлер: 63

@khanfayaz3732 16 күн бұрын

San For the charger comming with Ritza , should we require any additional stabilizer for your Wall mount charger?????

@swayamsalunke4132 3 ай бұрын

2 months back i bought 450s without belt cover and after a month 450s has an belt cover pre-installed. So what about previous 450s users ?

@abhishekik8068 3 ай бұрын

Same case with all models i bought HR model .....i think ather just tests and do trials on customers ......

@AtherEnergyElectric 3 ай бұрын

Hey, Swayam! Rest assured, we've got you covered on the belt. The belt issue was resolved a while back, and our belts come with warranty support. Our new vehicles come with added protection - a protective transmission cover. Your satisfaction and safety are our priorities. Ride worry-free knowing we've got your back! 😊🛵

@tesladp9284 3 ай бұрын

I have ather 450x gen 3 (3.7kWh Battery) . I got ather wall mount charger at that time. Can i replace my old wall mount charger to get the new one.

@AtherEnergyElectric 3 ай бұрын

Hey! We would recommend you visit your nearest Experience Center by clicking on bit.ly/EC_near_you to locate one near you. Our staff shall be more than happy to assist you with this. Hope this helps :)

@dipakpawar3183 3 ай бұрын

Hey! I asked for them I.e. we bought a portable charger and want to replace with the dot charger, they said yes, but we didn't do that, just asked

@praneethsagar3220 2 күн бұрын

Useful!🎉

@AtherEnergyElectric 2 күн бұрын

Cheers for the amazing energy, Praneeth! 🌟 Your positivity is our power-up!

@itssouvik8062 3 ай бұрын

Hey Ather what about 4 indicator ❓ during fog nights/down time

@AtherEnergyElectric 3 ай бұрын

Hey, Souvik! Our team is always at your service. Request you to please elaborate on your concern for us to assist you better or you can get in touch with our customer support team at www.atherenergy.com/contact/write-to-us for further assistance..

@AzimIslam Ай бұрын

Hazards light

@chandrakantjadhav8133 3 ай бұрын

mene 1.5 sal pehle ather 450x liya hai aur kalse uska chager on off ho raha hai apne ap to isja solution bataye

@AtherEnergyElectric 3 ай бұрын

We would like to know more about your experience, Chandrakant. We request you to get in touch with our customer support at www.atherenergy.com/contact/write-to-us for further assistance.

@viveksinghbiker 3 ай бұрын

how much time to take full charge 2.9 kw battery

@AtherEnergyElectric 3 ай бұрын

Hey, Vivek! Ather Duo charger is a 700W fast charger as it is compatible with all generations Ather scooters. It will take 4 hr 30 min to charge from 0 to 100% and 3 hr 30 min to charge from 0%-80%. Do let us know if you need any other help:)

@prince2mahesh 3 ай бұрын

Is there any exchange policy for Ather 2gen 450x to 450x HR

@AtherEnergyElectric 3 ай бұрын

We are here for your support, Mahesh. We would recommend you visit your nearest Experience Center by clicking on bit.ly/EC_near_you to locate one near you. Our staff shall be more than happy to assist you with this. Hope this helps :)

@sachinmb6479 5 күн бұрын

How much time it'll take to charge 3.7kwh battery from 10 to 80%

@AtherEnergyElectric 5 күн бұрын

Hi Sachin, charging up the Rizta? 🔋 The 3.7 kWh battery juices up from 0% to 80% in around 4 hours and 30 minutes. Power up and get ready to hit the road with a full charge! 🛵⚡

@VijayChary-by4gl Ай бұрын

Can i charge overnight with the normal charger

@AtherEnergyElectric Ай бұрын

We would like to know more about this, Vijay. We request you to get in touch with our customer support at www.atherenergy.com/contact/write-to-us for further assistance.

@sahayalijo6550 3 ай бұрын

I bought Ather 450x HR last month. They only gave the duo but not the Wallmount

@AtherEnergyElectric 3 ай бұрын

We're here to support you, Sahayali. We request you to get in touch with our customer support team at www.atherenergy.com/contact/write-to-us for further assistance.

@MySachin85 2 ай бұрын

I have booked ather rizta s model which comes with 350 w charger, can i take 700 w charger in place of 350 w charger with some extra amount?

@AtherEnergyElectric 2 ай бұрын

We would like to know more about your experience, Sachin. We request you to get in touch with our customer support at www.atherenergy.com/contact/write-to-us for further assistance.

@thirdworldwar7080 12 күн бұрын

Hey. Did Ather Resolve your problem yet ?

@vishalkripalani8859 3 ай бұрын

Do we have to buy separately or we can opt while buying ather scooter, or we get this charger free with Scotty just we have buy the wall mount how it is ?

@VJ-ee5ez 3 ай бұрын

Sorry! Scooty doesn't need a charger, needs petrol.😂😂

@vishalkripalani8859 3 ай бұрын

@@VJ-ee5ezjoke tha hasanta tha kya???

@kshitijpandey6514 3 ай бұрын

@@vishalkripalani8859 Brother you will get it with the scooter but you wont get the wall mounting kit The wall mounting kit costs 2600 i guess last time I saw it

@AtherEnergyElectric 3 ай бұрын

Hey, Vishal. We would recommend you visit your nearest Experience Center by clicking on bit.ly/EC_near_you to locate one near you. Our staff shall be more than happy to assist you with this. Hope this helps :)

@projectM812 3 ай бұрын

@@VJ-ee5ezDo keep your IQ hidden

@saitejagoud2782 3 ай бұрын

Can i get pro pack in my 450x hr after the sale . If yes what is the price?

@AtherEnergyElectric 3 ай бұрын

We are here for your support, Saiteja. We would recommend you visit your nearest Experience Center by clicking on bit.ly/EC_near_you to locate one near you. Our staff shall be more than happy to assist you with this. Hope this helps :)

@saitejagoud2782 3 ай бұрын

@@AtherEnergyElectric they have half knowledge about all the things so i have asked it here.

@kumarvijay-vf3ek 29 күн бұрын

@@saitejagoud2782😂😂😂 here thay have also half knowledge that's why they give customer support website link

@ronytech7053 3 ай бұрын

Make a wall mount for the existing portable charger..

@AtherEnergyElectric 3 ай бұрын

Appreciate your suggestion. We'll make sure to keep it in mind. Thank you for reaching out to us, have a nice day :)

@chetanaschinna 3 ай бұрын

Can I exchange old charger and get new duo charger?

@AtherEnergyElectric 3 ай бұрын

Hey, Chetana! At the moment, there isn't an exchange option. From now if you will purchase the Ather 450X HR, the Ather Duo charger comes as part of it. For the LR model, you have the option to purchase the Ather Duo charger additionally. If you have any other queries, feel free to reach out to us!

@syedfaiyazpasha298 3 ай бұрын

ATHER BATTERY AFER 4 YEARS WE CHANGE IN FREE

@nisam1637 3 ай бұрын

How??

@hariharan.s3168 3 ай бұрын

If you had battery warranty pack

@explorer2616 3 ай бұрын

CAN I REPLACE MY NORMAL CHARGER WITH ATHER DUO FOR FREE. I HAVE 450 X GEN 4

@MujahedAli76 3 ай бұрын

Same 2u

@AtherEnergyElectric 3 ай бұрын

Hey! Please note if you opt for the HR model, the Ather Duo charger will be included with your purchase. However, for the LR variant, you have the option to purchase the Ather Duo charger separately. Hope this helps.

@explorer2616 3 ай бұрын

@@AtherEnergyElectric i bought the hr version 2 months back (3000km odo). Please reply

@AtherEnergyElectric 3 ай бұрын

@@explorer2616 Hey. We would recommend you visit your nearest Experience Center by clicking on bit.ly/EC_near_you to locate one near you. Our staff shall be more than happy to assist you with this. Hope this helps :)

@explorer2616 3 ай бұрын

@@AtherEnergyElectric i visited they are refusing . I bought my 450x hr on 16 \01\2024 then also they are refusing

@ankitkr2207 Ай бұрын

Buy the wall mount separated at 2599😂😂 duo charger for 13999 so its of Rs16500

@user-yr2jm8qx3u 3 ай бұрын

Har ghar ev charger

@tk6376 3 ай бұрын

First ather should not stop giving support to its own vehical which is 4 year old. Completely frustated with athers choice to give up on its OG customers who prebooked, worked as a sales rep to everyone enquire on 450. The display and speaker of my 4 yr old 450 is dead, replacement cost around 12 k it seems. The worst part is inspite of being ready to pay for the parts I need to wait for some around 2 months, and chennai nungabakkam ather guys are not even ready to accept the vehicle as they already are full. All the other ather space in chennai are refusing to take 450 as they are not supported. It's done my ather 450 is not usable after 4 years and 2 months. Still the battery is good but without support from ather it is unusable. We prebooked owners of athers were having confidence on a Madras IIT startup that these passionate youngsters will not give up on the company easily and will give support to its OG. Happy that they grew, But unexpected that they lose trust by not supporting the gen 1 450 owners, this is not making us to buy new ather vehicles rather loosing trust on new products of ather and thinking of moving to activaa

@AtherEnergyElectric 3 ай бұрын

Your experience is at the heart of our cause and this shouldn't have been the case! We request you to get in touch with our customer support team at www.atherenergy.com/contact/write-to-us for further assistance.

@tk6376 3 ай бұрын

@@AtherEnergyElectric sure I'll