That was a 10 year old? I think she should worry more about covering up her kid at 10 years old. Parents not friends

Why is your 10 year old dressing like she is 18?

There's even a sign in the queue that says the comfort collar is only for comfort

the most scary thing about this video is that her daughter looks nothing like a 10 year old... Edit - found out it wasn't her daughter but still crazy how they made that big of a mistake in the news xd

Not really a story here, except some clueless lady trying to make something out of nothing

So are we just going to pretend they didn’t explain the purpose of the “comfort collar”?

In actuality, the same ride at Six Flags Discovery Kingdom does not have comfort collars. The comfort collars are added security, but it is the lap bars that is the main restraint for this ride from the manufacturer.

Every coaster enthusiast knows this "reporter" didn't actually investigate anything. The restraints worked perfectly. She repeated an official park statement and showed a witness statement. This is not journalism.

The lap bar is what keeps you in the seat not the comfort collar. The dangling feeling is called hangtime.

Karen lookin' for a payday, didn't get it, caused a scene, and got removed. That's your story.

Why would the news even report on something like this 😂

The comfort collars aren’t even necessary in the slightest 😭 literally just next to San Francisco at a park named Six Flags Discovery Kingdom and they have a ride an EXACT clone of Electric Eel just with no comfort collars and it’s perfectly safe

she was in no danger but i dont blame her for being scared

She was escorted out because she was acting aggressive and thought she was going to get a payday. There are two safety mechanisms.

What mother dresses her 10 year old like that. WTH

The "Comfort collar" is just there to make you feel safer, The lap bar is what keeps you in the ride.

That 10 year old looks like she's 18.

She’s just looking for a settlement…🙄

Some versions of this ride at other parks (exact clones) don’t even have comfort collars. The rider was in no physical danger.

It always seems like news stations are always out to make roller coasters feel like death traps, they're always shitting on roller coasters in their stories.

That girl in the photo was 10 years old? Wow.

What did these people want from them? They were secured into their seats they knew it. They got an apology and free tickets it was time to leave and not the time to be asking for cash. I hope these scammers lose their lawsuit.

Lord, how many times is ‘Comfort Collar’ said in this story??? 😭

Demanding they shut a ride down for a perceived safety violated is probably part of the reason she was asked to leave, how aggressively she demanded they follow her directive was most likely the main part… 🤔

If it is true and the comfort collar is just for comfort then her daughter was not in any real danger but I can understand how freaked out she'd be if something fell off during the ride. God bless everyone.

That girl is 10?

Something similar happened to me years ago. I didn't die, I wasn't hurt. I let the operators know, then went to the next ride. Some people need to stop looking for a payday and get on with life.

That’s a 10yr old? This mother has more to worry about rather than that comfort bar.

I found this lawsuit, kind of stupid at this point because the comfort collar was technically not a part of safety. It was just there to make sure that you’re not uncomfortable now if the lap bar was undone, then I’d understand but they’re just reaching at this point trying to get attention it’s really stupid.

Ten year olds dress like streetwalkers these days?

They didn’t need to shut the ride down. The comfort collar most likely came off because she was playing with the piece that keeps it in place. Either way, the ride never “malfunctioned,” and the park was most definitely not responsible for the incident

I don't blame them for escorting her out. She made a problem out of nothing.

These people are merely hoping for a bigger payout. No harm, no foul.

I can 100 percent verify that a comfort collar is not a safety item, Seat belt and lapbars are. She was never in any danger. SORRY NO MILLION DOLLARS FOR YOU LADY.

Who knew a place that tortures animals for entertainment and charges you for it would pull this kind of stuff?

The ride didn’t malfunction though. Your kid didn’t fully latch the belt and the workers only do a brief jiggle before the ride starts. For OBVIOUS reasons workers aren’t allowed to spend a lot of time around the pelvic area of guests. You as a parent should technically be more concerned about a belt being secured around your child than a random worker. As a rider you are responsible for checking and double and triple checking that the belt is latched. Your kid didn’t latch it properly, and you didn’t double check. Count your blessings mom, YOU have to ensure the safety of your child before anyone else💯 don’t place the blame on others for an innocent error on your part

Channel 8, you should be ashamed of yourselves for running this story without diving a little deeper into the story. This woman was belligerently drunk while screaming at the Guest Relations desk with many witnesses within earshot and witnessing the scene. I typically don't showcase that behavior on my Tiktok livestreams while at the park, but CLEARLY I will need to in the future to prevent a flagrant or frivolous claim like this. Thankfully OSHA and the manufacturer of Electric Eel will back SeaWorld, especially with the recent safety upgrades. The comfort harness has a carabiner type clip to latch, which means that this woman's child either intentionally or possibly unintentionally knocked it loose. My guess is she was playing with it. Anyone that has ridden Electric Eel knows it would take an intentional action to open the clasp. Also, you didn't think it was odd this woman had someone recording this video for her in that perfect position?! Think on that. 🤦‍♂️

This has happened to me which is totally safe. The comfort collar is only present for additional security whereas the lap bar restraint is what is truly necessary. You can simply just re-click/ re-secure the comfort collar as the ride is in motion if it ever comes loose.

Why's her daughter dressed like that? Cleavage out and everything...aint no way Lady!

Shame on CBS 8 for giving this lady the time of day.

The comfort collar is just a LAST RESORT safety measure. The lap restraints lock in using bolts before leaving the station and can only be manually unlocked if the train is not in the station. If you're afraid of coaster safety then please STOP GOING TO THEME PARKS! 🙄

You were probably hysterical, thats why they asked you to leave. Obviously no true safety issues with it being a comfort device, c'mon...lol

That ride operates elsewhere without the dumb vests. Its a redundant secondary restraint

No matter how many times you have to explain in great detail sometimes there's those that just dont get it

There are identical rides out there that don't have the comfort collars. The comfort collars were strictly Busch Parks decision to add. Six Flags Discovery Kingdom has one called Superman for example. I'm willing to bet the person was pushing the release leaver back and forth and it came out.

As a coaster enthusiast nothing went wrong here. The lapbars are safe and the comfort collar is a redundant safety measure. They’re incredibly loose to begin with and easy to unclip. However to unclip them they require rider input.

You don't actually need the comfort collar, the are unnecessary. Clones of the ride operate without the comfort collars at other parks.

Nobody fault but her 10 year old for not buckling the restraint properly.

That photo of the mom and the “10” year old daughter made me curious. Daughter looked like she was 14-15 with the crop top low cut shirt and full makeup. Is that how 10 year olds look nowadays? And the mom looked like she was 30 or younger so maybe she had her kid at 20 or younger - stirring up trouble at Sea World. 😢

It’s a comfort collar not an actual restraint. Phobia Phear Coaster at Lake Compunce in Connecticut is the exact same ride but does not have the comfort collars, just a lap restraint. Nothing to really worry about here.

Once they apologize an offer free tickets, I’m not sure what else she thought she was supposed to get a lawsuit for nothing happening?????😅

My nephew was an inspector for the state of California in the 1980s. At Magic Mountain he closed down the Revolution roller coaster because the ball inside the track THAT HOLDS THE COASTER TO THE TRACK, had disintegrated on 4 of the 8 cars AND the ride was suppose to travel at 85 MPH was going over 120 causing the last car to jump the track.

As scary as this incident is. The girl was not in danger in the slightest. The comfort collars are not the primary restraint on the ride. The lapbar is. The comfort collars are there to act as a secondary restraint in case the main restraint fails (which is a impossible scenario as that would require both hydraulic cylinders to go out on the car. Which, would absolutely be noticed by ride the ride operators). A replica of this ride located at Six Flags Discovery Kingdom in Northern California without these collars for over 10+ years and has had no accidents. That said, I wish there was more clarity between the ride operators and the manager about this whole scenario. If I was a ride operator there, I would've called up to maintenance to have them fix the collar then explain how her daughter wasn't in danger once the girl wasn't as panaked. And by no means should they have been thrown out of the park. That's unacceptable.

That noise you hear is every personal injury attorney west of the Mississippi getting in their Teslas and driving to her house.

I hang out of my seat a lot and that’s what makes it fun. The ride is made to feel like that and make you terrified

There's 1:1 clones of this exact coaster but without these comfort collars and you are still completely safe.

All I took from this was that Arizonian's always laughing at California, but they always here in SD, trashing our beaches and national parks 😂

Karens. *rolls eyes*

One of the roller coaster i went many years ago my son was actually slipping under the bar and held on to him for dear life. I also felt weird after getting off and not long after my neck started to bother me. I ended up going to the hospital next day and was told i had very bad whiplash. There was no warning or anything for that ride. I feel stricter things should be addressed and as well more checks on rides to make sure people are safe on these rides.

Everyone is asking why this ten year old girl looks like a teen. Unfortunately my friends, we are not in Generation Z and before anymore… Back when we were 10 we’d wear unicorn pants and character shirts, things sadly changed. Most young Gen alpha kids dress like this normally. I have a neighbor who’s kid is 10 but dresses like a teenager and has social medias, she is sassy and curses and is harassed by predators (don’t worry me and other neighbors and helping it get it under control bc her parents don’t care). Many of you probably even noticed, all over KZfaq there is VERY young children cursing and thinking they’re a teenager when they’re a literal child. It breaks my heart how parents are raising these poor kids these days. Many kids don’t have a childhood anymore, right when they’re 7 they are automatically a teenager in their heads. We really need to take action about this problem that’s happening all around us! We need to talk more about this to the public. Any ideas on how to raise awareness my guys?

She and her daughter overreacted. My dad would have said, "You'll be fine. Just hold on tight."

I'm old enough to remember when people still cared and did the right thing. Something similar happened to me & our family when I was young at Magic Mountain. A lady 2 rows from us, the seat bar that holds people into our seat during roller coaster rides, hers somehow malfunctioned and opened up by itself during our ride. Her husband who was sitting next to her kept his arm around her during the 2 minute ride and she was screaming for dear life. A young man sitting behind her also wrapped his arms around her to keep her in her seat when he saw her seat bar opened up. As soon as we got back to the station, the lady, her husband, the young man behind her and me and my cousin started complaining to the workers and told them what happened. They immediately shut down the ride that second, and dispersed everybody that was in line until they investigate what happened during our ride. The lady and her husband were distraught and rightfully so. I remember management immediately rushed over to us, called their internal ambulance and gently took the lady and her husband away while consoling them. I guess it's no longer lucrative shut down a ride to make sure it's safe again for people to write in.

I just rode that ride today with no issues. It’s easy to clip on the comfort strap and the same to take off. It’s not locked in place like the lap bar.

I can imagine being scared on a ride like this one that malfunctions even a little. I can also see that lady being escorted off for losing it and now wants a pay out.

The safety belt on rides is a fail safe and not part of the actual restraint system. It is simply for rider comfort but not required for the ride to run and won’t even trigger a sensor if unbuckled. I can’t believe this is even a news story or that the lady got 4 free tickets out of it. The daughter fell to the ground and cried after being safely harnessed in the entire ride. That is ridiculous. What an over reaction.

That girl is NOT 10😊

I’ve been on this ride numerous times, I understand how scary this could be but the girl was safe. The comfort collar is NOT a restraint, and most likely was not buckled in correctly (you buckle it in yourself). She was escorted out of the park probably because she was arguing trying to get a payday 😂

Manager: here’s 4 free tickets. Karen: eff you, I want to talk to the next manager.

Sue happy zonies IMO. Stay home next time.

Oh my god. Youre spoiled. The ride is safe, its just a comfort collar.

There’s been an awful lot of incidents with park rides. It almost makes me not want to go on any anymore 😳

That would be a scary situation if it was my daughter and she was on that ride, but here’s the thing it was a comfort strap. It was not a safety harness. There’s a big difference there and because they refused to close the ride down woman’s making a bigger deal out of it than it should be your daughter was never in any danger, it was a comfort that’s all. Please read up on that so you know exactly what a comfort strap is and I’ll bet you anything she’s going to make this about money. She’s going to file a lawsuit because everything these days is about lawsuits and money no wonder why our country is so bad financially. I understand how scary it was. I can only imagine how I would feel if that had been my daughter, but your daughter was never in any danger so please don’t make this about money so you can get some kind of financial payout they offered you for free tickets. I would’ve taken that.

This is lady was just looking for a payday. I rode electric eel many times I put my hands up everytime

That Mom wants money. That person was entirely safe

The mother must have been making a scene, screaming at employees and carrying on like a banshee for Seaworld management to "escort her out of the park." I understand why she was scared & upset, but the child was in no danger, and they tried reassuring her about it. She didn't want 4 free tickets, I think she may have been after something more, perhaps.

hiiii former seaworld ride operator here SeaWorld is a terrible company and they deserve shade for it but nobody's safety was endangered in this incident, the "comfort collars" aren't a part of the ride's safety mechanism, they are there solely to make riders feel more comfortable (obviously a bit counterintuitive when a malfunction occurs, but in general operation people tend to prefer the presence of something over their shoulders to make them feel more secure). I should also note that despite SeaWorld being awful, they do have rigid safety procedures and (from what I gather from employees at other amusement parks) is a lot more serious about safety than pretty much any other park. I'm fairly certain this is because they want to avoid any new bad publicity like the plague, especially when it comes to their rides, given that they are planning on transitioning to a ride-based strategy. If there's any theme park you won't die at, I'd put my money on SeaWorld. Still you shouldn't go there lol, I'm here to defend my rides not my employer

The comfort collars are not the main form of restraint. As the name says, it’s only in case the main restraint fails.

You cannot sue for something that could have happened.

Damn I just drove by yesterday talking about how I wanna ride the eel again 😮😮😮😮

I wonder what comfort straps mean? the lap bar is what is keeping you in not the comfort straps they are just there for you comfort but I’m not taking sides with sea world or anything just saying you didn’t die or get hurt so I would be happy with 4 free tickets

BFD. You couldn't fall out of that thing if you tried. Certainly, someone holding her did nothing. It's called a comfort strap for a reason.

She let her daughter leave the house like that?!?!

What was she expecting? They received quite a generous compensation. If the seat belt in her car broke would she expect the car company to give her a condo in the Bahamas PLUS a replacement luxury car, too? People are greedy.

SD native and rider expert. Eel is one of the smoothest coasters I’ve ridden. 10/10.

They probably got hysterical, which seems the go to emotion these days, and the park had no choice but to get rid of them because nothing would satisfy them.

Would have been nice if they actually showed the piece that broke instead of just letting us imagine.

the comfort collar doesn’t do anything it’s js for comfort 😭 they can literally remove the comfort collar if they want too

The one at six flags discovery kingdom doesn’t have the comfort collards

I don’t see it

You got the free tickets lady you got the W but noooooo everyone wants to put everything online now a days and this is gonna back fire

It’s called a “comfort” collar for a reason. It’s for comfort so you’re not flailing in your seat not so you don’t fall off lol

The ride is completely operating properly. This girl is clearly looking for money. Your daughter is fine. Stop enabling her.

I am a roller coaster enthusiast and I can confirm that even though the comfort collar fell off the girl was in no danger the comfort collar does nothing for the actual ride restraint and is more of a psychological trick to make you think that it is more safe/comfortable even if the comfort collar falls off you are safe because it’s not the actual physical restraint and is not serious

It’s exactly that, a comfort collar. It is there simply to prevent people from feeling uncomfortable forces that can happen when you don’t follow ride rules. This same coaster model runs without them all over the world (and it’s honesty a better ride without them). I’ve been on hundreds of coasters and many times these add ons to restraints just cause unnecessary panic because the average rider thinks it is what keeps you secured. My opinion, if it does not lock or act as a true restraint, it should not be there.

Comfortable collars are not necessary. This model has a couple of clones without them and they operate just fine. This is not news and no safety issues were of actual real concern

Just not too alarmed by these stories of terror and outrage anymore.

It isn’t GP media until the reporters say “the” and then the coaster’s name. Crazy accident that happened.

We used to undo the secondary belts and acted scared right at the camera b/c we thought that was funny as kids. I'm pretty sure they lock the whole time now, but the point is those belts don't mean much. That shoulder/lap harness is all that matters.

I live in San Diego and always avoid SeaWorld. It’s a horrible place full of abuse to the animals.

This lady blew this way out of proportion. There are MULTIPLE layers of safety for ride restraints.