I feel so sorry for these people. The cat is the one I feel most sorry for. This is going to sound harsh, but hoarders should not be allowed to have pets. It is animal abuse.

"I read somewhere that negligent hoarders often have higher intelligence" Living proof that *that* is bogus

That poor cat, how cruel.😱😭

I dont care what people do or how they live but, keeping a cat in a cage makes me mad.

The two ladies that came in to help Sally seemed like wonderful people…understanding, compassionate & loving, yet firm and direct with her. Those are the type of people who make great friends.

Sally said herself she can be bothered. Poor cat, I hope she lets it out of that cage sometime 😢

I am a lazy person so I make sure that I shower daily and spend at least an hour a day cleaning my one bedroom flat. All dishes are washed and put away, rubbish is thrown out, the loo cleaned, the table wiped, floor washed and swept and furniture dusted. I only wash my windows once every two weeks but my home is kept tidy. I put dirty clothes into a hamper and go to a coin laundry every Saturday. Laziness is not an excuse for being filthy.

I know hoarding is a mental illness but this Sally woman almost acts like it's just appearing there. She's not so disabled that she isn't trashing her house. Living in trash is a choice she's making. And that poor cat.

My heart goes out to Fay! She is so brave for making steady progress despite her OCD ♥

I feel bad for Custard. It's frustrating to see Sally living in a 2 bedroom when so many people are waiting for housing. Sally needs to be moved into a smaller unit and put into therapy.

Sally makes excuses instead of admitting that shes depressed & lazy.Not fair for other tenants to live with cockroaches because she cant be bothered to throw away trash.Medication & counseling are much needed!Love yourself enough to make change♡ Life is so much more.Get that shopping high from other things like living,volunteering,church,helping others♡ I pray for all of these people. I have OCD but I also keep all of my kids stuff when they was younger but my home is nice & clean. I dont let it interfere with our living conditions. I hope that they find that enjoying their space is way more enjoyable than have things that they arebt even using. All they are doing are taking up their space to live. Hugs to them all & prayers for getting better. They deserve to let themselves live better & freely

Sally is sat down while other people clean up her hoard. That's why it keeps coming back. She takes no responsibility. Faye on the other hand takes responsibility and see what she's lost as a result of her hoarding. Sally is content to live in her hoard.

If I was a cleaner for the council, I would have made sure that cage disappeared.

Sally has an excuse for everything... she doed not even pretend to try!

I can understand the hoarding of things but the garbage and paper plates.......??? Poor cat

Sally just sitting there watching others clean up her mess! She will never change she should be in there helping!!!!!!!!!! Learning the consequences of not putting rubbish out!

Can we all just pause to acknowledge how adorable “Custard” name for an orange cat is??? I’m in love !!😍😅

So sad to not be able to help oneself and not be able to ask for help. It breaks my heart. These helpers are doing a monumental job, kudos! I don’t think I could be so patient. Poor cat.

She says she can’t be bothered to throw trash away….M’am, I think it really bothers you to throw things away. 😮

My heart goes out to them. I don’t have hoarding disease or OCD but I have severe depression and get stuck in a vicious thought cycle that keeps me paralyzed. I relate to Fay’s feelings of regret, disappointment and loneliness, as I’ve lost a lot by being stuck so often.

I tell you what, watching these videos makes me more aware of things in my house. I am pretty good about tossing empty containers and such. I never keep garbage. I have several hobbies and when I am working on one, I will order any supplies I need for it. I have a lot of craft supplies already so I don't really order much. I am also a painter but haven't ordered any paint materials in quite a while. I almost placed an order a few minutes ago on Amazon for some pens but caught myself. I don't need pens. It's hard to keep yourself in check sometimes.

I understand that it's a mental illness but the nonchalant way these people expect others to deal with their crap during or after they die, infuriates me.

Fay and Richard are very interesting individuals. They make hoarding ALMOST understandable. And I could listen to Richard talk for hours. I pray they all can overcome this addiction. 🙏🏼

There is nothing intelligent about living in poop. No maam. Nope.

The two ladies that went into Sally’s house to clean are amazing .. they are in the perfect job .. they are so understanding and caring.. but can Also tell sally what she needs to hear.. a delicate balance which allows Sally to trust them .. outstanding people

Families are struggling with housing, but yet this lady has a two bedroom from the council don’t they have studio apartments or one bedroom apartments?

The cat deserves a better home. Cats do not belong in kennels!

We know it's serious when they bring out the snow shovels!

WHY DID SHE PUT THE MOLDY BREAD BACK😭

i never seen a stack of paper plates like that.. like you would at least think that’s something someone would throw away.

Oh no! Poor Custard!

Wow I identified with Fay so much! I'm not diagnosed with OCD, never occurred to me because that's for germaphobes or crazy people, right? But her description of ritual and emotions was so similar to me. Especially when she was actually able to clean a tiny amount, the feeling of progress and relief, but at the same time despair knowing it's a drop in the bucket.

So she digs biscuits out of her hoard to offer visitors? Does she have repeat visitors? Usually they say they don’t have people over in the first place. Glad she is in a better situation than in the past

I like how Faye says OCD is a hidden disorder and then makes sure that everybody she meets knows she has it. That way she can continue using it as an excuse, instead of challenging herself to overcome her mindset. When you tackle a mental health problem, you need to keep yourself aware of what you are doing. So if she recognizes it has an OCD thing, she needs to work past it, even if it causes her tears, embarrassment, or whatever other feeling. It's because she hasn't dealt with feelings that she now has OCD. Because those feelings are going to be felt whether she wants them to be or not. In a lot of ways, I think ocd hoarders are really just a buildup of repressed feelings. 😢

Watching the first lady noticing the bread was moldy threw it behind the sofa. Wiow!

Please take the poor cat I feel so sad for it.Poor little bugger.Not fair

I FEEL SORRY FOR THE CAT AND I SENSED THIS MORE OF LAZINESS AND PROCRASTINATION

Faye has incredible insight into her condition.

would love to watch a series with Faye, she is doing amazing and is so articulate. please do a catch up on her, would love to see her progress

Richard, you're not immortal so when you eventually die people will come to your house and skip the lot! Your life's work will inevitably be landfill. I wish this man could see that and at least live his last years in some comfort. Hats off to the people who work with hoarders etc, because it would drive me crazy I have no patience for that shit. ❤

There is a lot to say! Poor cat! She should be in court!

You can't be bothered to throw paper plates in the bin? She's terrible. Poor poor cat.

I really struggled with Sally....I tried to sympathize. Faye is trying.

In wonder whether Sally just wants somebody to do the work for her.

A lot of excuses, this is what always strikes me in some of these videos. "I can't, it's stronger than me, it's a condition"... They are the only person who has control and can change how they handle their possessions, they are also the ones affected adversely by such living conditions. Repeating the same excuses over and over again is not gonna bring any positive change and it seems like most of these people realise that but are simply unwilling to do anything because it's more convenient to feel sorry for oneself and not make an effort. I know from experience it's very easy to spiral out of control with negativity but putting an end to it is only up to me and requires daily work and consistency. Not excuses.

Sally’s place was cleared out and so gorgeous. How did she let that happen again? I can’t get my head around that. Didn’t it feel so fresh and light after the cleaning? That poor cat. Wow. Just wow. She needs weekly therapy and weekly cleaning help to keep things in check. How horrible to live like that. 😢how horrible for her neighbours 🤦🏻‍♀️

That first apartment was frightening 😮

I'm gonna be sick. Air fresheners???? WTF😂 I Feel FOR THE POOR ANIMALS, THEY didn’t choose THIS OR THE owner. WHY WAIT SO LONG TO GET HELP???? CANNOT WATCH THIS. THANK YOU FOR THIS VIDEO, AND FOR HELP FOR THIS WOMAN. 🙏

Would anyone really go there for a cup of tea. I doubt it very much. The thing that gets me she sounds proud of the mess

The kitty should NOT be in a crate!!

this is pure lazyness! collecting is one thing, living in cat shit is another.

Anyone else noticed the flying paper plate in Sally's kitchen? 23:46, you see the kitchen behind the two cleaning ladies...have a look. Weird!

Poor cat.

I love Richard. If you nanage to wedge a stack of papers into the ceiling, then you've won!

Why is the cat in a cage?!

These people are actually exhbiting an interesting form of narcissism. Especially Richard. He is _very_ ego driven. Faye isn't over her divorce hence the avoidance of the bedroom.

So Sally uses paper plates to avoid having to wash, only to pile them up for the maggots instead of throwing them in the trash can. LOL

This is why I dont eat at potlucks

Poor cat! That is no life for a cat! Let her out of that damn cage!

Custard should be removed from that horrible mess; he is truly suffering and the victim here.

Well done Fay! You are a fighter and you are doing your best. You should feel proud of yourself. One step at a time. A small victory is still a victory 🩷

Poor kitty , why the cage ? It’s sad all round !

Seeing his juice glass at the end, almost made me vomit

I wonder where she gets the money from to go shopping? It's no big deal to take out a bag of trash on the way to the store.

Lazy ... She can't be bothered 😮😮😮

I do believe that if I was to leave my husband here alone to long my house would be damaged by junk mainly cars and car parts and he wouldn’t clean up after himself or our cats so I pray I never lose my ability to clean up after him or myself

One thing wrong with Sally-Laziness.🤨She tries to say it's because of her mum's death&taking care of her dad,but throwing away paper plates doesn't take but a second. 😒Someone please take that cat away from her!😳

We in the USA have 19-20 millions, our consumerism makes the UK numbers of these hoarders look like kindergarten play. It's a shame... the Diagnostic Statistic Manual V, has accepted these folks as finally having a legitimate coping illness (mental condition) -- this was accepted by the psychologists, and psychiatrists, a few years ago. Interestingly, instead of lowering per recognition & treatment; the numbers continue to rise of such affected individuals! When they are helped, many simply fall back into their hoarding mindset. It's quite a tragedy, considering many value their possessions more than people whom could make more of a difference in their lives - whether their reaction is from recent trauma, decades old from childhood traumas, depression or anxiety issues ...

That poor cat looks more like a prisoner….or a hostage. Shameful.

Absolutely disgusting!!! Why would anyone live like this, can only imagine what the place smells like.

Faye, thank you for describing your thought process, very interesting and good to understand, very articulate, all the best! You are doing great, keep going ;-) would love to watch a series with Faye

So this poor cat is sitting in this cage all day long!? 🙀 Please find a new home for this poor soul!! ❤

She don't need no. CAkes or biscuits

Дааааа 😱как тяжело людям расстаться с барахлом. Бедные 😬уборщики это ж какие нервы нужны. А меня такие просмотры мативируют ещё чище убирать дома и не запускать загрязнения.🛋️🛏️🚿🛁🚽🗑️🚯

Drinking orange juice out of dirty cup 🤮🤢😵

Fay..I has systems for everything too. But I came to a point where inrefused to let it have power over my life.Mind over matter.You can retrain your brain♡Simply throw it away & walk away..& keep doing it. Sometimes our mind is our own worst enemy.But only YOU are in control..not your mind

"A life's work all gone to waste" said the newspaper hoarder. Him hoarding newspapers IS a waste. What is the importance of keeping old news? He has built walls around himself with newspapers for a reason. He's trying to protect himself from something. When I was a young woman I worked temporarily for an elderly couple who ran a ranch of sorts. They wanted me to cook for them. When I walked into their house I couldn't believe my eyes. Newspapers and magazines piled up everywhere in stacks. Not like the man in this video but it was something I had never seen before. The kitchen was a cluttery mess but not horribly filthy. I was able to prepare meals for the couple but I didn't dare attempt to clean anything. The couple were hard working and it never seemed like they took any time off for themselves. They always looked dirty of course from working cattle and fields of wheat. I just don't understand why anyone would keep old newspapers. This couple didn't even use their newspapers to start fires in the fireplace. So odd....

I cant watch a show about a poor cat stuck in a cage. The thing that should be in a cage is not the cat. She is disgusting.

This is why I don’t like apartments because you can be the cleanest person there and your neighbors live like that ..causing bugs and rats and stink…it’s a rental meaning you do not own it,,take care of what’s not yours to destroy,,take care of what is yours,,,it’s very sad to see people go through this..

I hate when hoarders have animals living with them in filth. It’s like fuel to the fire.

She needs to be in a home

The fact that she's calling it OCD is a way for her to have ppl who she tells about her illness - think that she's clean and not dirty. Most ppl associate OCD with someone who is overly clean and picky. Clearly this woman wants to live in filth.

Lady that’s just disgusting.

I watch these to motivate me to clean my apartment. If I squint, it suddenly doesnt seem much different than whats being shown -_-

I wish I had two friends, like those two ladies that helped Sally. I really don't need someone to clean for me. Just need a chore buddy.

Someone needs to look into that cat

I hope someone saves that poor cat?! He needs to be freed from that hellhole.

I can’t stand it when people make excuses

She can't take care of herself, She should never be allowed to have a pet ! Those cleaners had an obligation to report her for animal cruelty...but they FAILED to protect that innocent animal.😮 They should be ashamed of themselves! I would have removed that cage and that precious cat and immediately cared for it myself!😢

I think its easy to have this happen sadly. I lost my husband and some days i just dont care about anything. But i just cant allow myself to live in my home like this, so i do clean. After watching hoarders for yesrs, i just dont want that problem.

I wish Fay the best, it seems she's really trying!

Do these people know that their hoard leads to rats,bugs,black mold and ton of other nasty stuff. If they need to think about other people. They have to deal with smell,the rats,the eyesore. I had a neighbor like Richard. I had to call. The rats were getting onto and into my property. I didnt work my butt off to give my family a nice place to live just to live next to a dump.

How has no one mentioned the strange audio halfway through?

Fay seems lovely her flat doesn't look dirty its just looks full atleast shes trying i think theres a difference between being just straight out lazy and living in basic shit than hoarding items and being overwhelmed not being mean but sally seems more lazy than anything i hope they can all get well and become happy

What is wrong with using a trash bag. Put the rubbish in a plastic bag and throw it away. These people are highly intellectual then I prefer to be dumb and I have a clean home

I can wrap my head around hoarding actual stuff. What I can never understand and hurt's my head is hoarding garbage. I mean there's no reason purpose or reasons to have 1000 used paper plates stacked in a sink with cat food still on all of them. Why? The only reason is laziness. It's disgusting and stupid. Just take your garbage out.

Out of curiosity, who pays for the clean?

I understand hoarding is a mental issue, but I can't understands it happens. I am the opposite, my parents kept lots of useless stuff, as I found when I cleaned out their house. Hope these people get serious help.

In my mind, if you’re well enough to make a mess you’re well enough to reverse the act and clean it up

i watch these videos for inspiration. my hoard completely fills an extra bedroom. it's all in boxes and piles. i buy things for that boost of adrenaline. i'm gonna try only buying non-physical things for a while, like ebooks and going to concerts and stuff, so that i don't add to the piles while i'm working on getting rid of the stuff i don't need. it's hard to let go of things.