The way you took this issue personally and tried to help him is very appreciative. More people like you are needed in the field so that at least people will be well aware of all the scenarios

Good Job supporting consumers. My thoughts as a Lawyer: (1) Warranty terms say equivalent watch, which means - they can give a truly equivalent (same features) or a better watch (which will not miss out on a single feature offered in the originally purchased watch). If they provide a lesser featured watch then they would be in breach of agreement; (2) Irrespective of the terms of warranty it should be in conformity with the consumer protection law of India. If the contact does not adhere to law, then such contract will be superseded by the law of our country. (3) They have to respond in a reasonable time and give a proper resolution/ replacement in a reasonable time, even if nothing is specified (In the present case the consumer forum may take a view that already they have taken an unreasonable amount of time). If they do not follow up quickly and properly they will be in deficiency of service and be doing unfair trade practice.

Never seen any youtuber helping any consumer in this way, Totally loved it. I was just searching smartwatch related videos and found this video.. great.. immediately subscribed to your channel. .

Best use of platform.... Real supporter of audience... Thanks buddy , you earned our belief and respect

The exact way of support and guidance we need from youtubers. He tried personally and helped someone to raise voice against these cheap brands. 💖

Keep exposing the fraudulent business. Love and best wishes from my side ❤❤

This is the right use of social media by an influencer. Things like these can happen to anyone, in fact I had a similar issue happen to myself a year ago when my boat neck band stopped working after only one year but since I was living in a village, I had difficulty availing their repair service. Respect to Rakesh Sir for your efforts towards consumer protection.

Amazing 😍, loved your work and effort

Because of helping normal consumers we love Rakesh sir ❤

The most honest unbiased tech KZfaqr who actually takes the responsibility of being an influencer and handles the core of situation personally without sugar coating a topic. Commendable job sir 👏🏻it take guts to be real like you❤.

You are the most honest & unbiased tech reviewer. I appreciate your effort to highlight such consumer issues 😊

We really need KZfaqrs like you. Who talk about real issues.

Sir as a citizen of India I want to tell you that I really appreciate what you are doing. It takes courage to go against giants like Fire-boltt and that too when you are working in the same community. The way you handled this situation is brilliant and commendable. And your honesty towards your subscribers is also great. Hats off to you sir. 4.5k ki pepsi... Gyantherepy bhaiya saxy.

At this point Rakesh bhaiya will be our next Prime Minister 😂😂😂 I would definitely vote 😂😂😂 Anyways, Love and appreciate you helping others personally 💖💖💖

Good work you are so genuine atleast someone is there to speak against this tech company's fraud

A tech youtuber actually going out of his way to help a customer who faced a fraud from a tech company. Much respect to you sir. I haven't watched your channel before. I was watching a techwiser video and a comment mentioned about this video there. Glad he did and glad I read. Subscribed! Many best wishes to people like you ❤️🙏🏽

6:47 Use of power by Rakesh bhai😎😂😂

7:38 Lalan Don being actual don 😂 Respect sir ❤

This was most needed video ❤❤ Hope so ki aap ek bar update ke bad hone wale green line ya camera dead issue k bare me bhi aise hi direct smartphone company se bat kre ❤❤

You are making very very beautiful content with full knowledge. Great work.

7:21 Rakesh bhaiya's intention be like : chup chap sahi watch deliver kardena Varna mc dunga tumhari 😂😂😂

Never seen a youtuber like you Man!!! Absolutely incredibly insane, the way you handled the situation, helping people, teaching lessons to the culprits!!! hat's off to you 🙌

Finally seeing a KZfaqr not just promote products but stand for consumers and speak for consumers. Earlier a channel name UrIndian Consumer use to do this but he stopped. But you're taking this up personally Kudos brother!!

Well done sir we r with u in this issue no consumer should face this issue when they paid such huge amount

7:51 bhai ne pura pachad diya 😅😂

I was thinking to buy a smart watch from Firebolt because i thought it is budget friendly and comes with decent features but after watching this video i think it is better not to buy or even consider firebolt Brand.. Thank you Gyan therapy you guys are really doing a great work.. appreciate it 👏🏼

GREAT WORK....ESE HI SABHI KZfaqRS KO HELP KRNI CHAHIYE

Excellent work Sir. ❤❤❤

Now this is what you truly call a tech channel. Not some stupid unboxing and review in 2 3 days. This is true tech content. Love you 3000 Rakesh bhai❤🙌🏻

Don't have words to express..... Lot of respect to you sir......

What you did is really commendable, so as a part of appreciation from my side I’ll be spreading this info as much as possible even on online platforms.. just salute to you sir

Great job Gyan therapy..

Gyan Therapy the real Gem💎

I've experienced this policy before during my time as an engineer at Nokia. If the specified product is unavailable, we provide an upgraded model rather than a random one.

बहुत ही अच्छा कार्य किया आपने सर जी......🙏 बहुत बहुत धन्यवाद....❤

Love you bro ❤ Awesome initiative ❤😊

I really appreciate your efforts towards making honest review of every company services, policy etc.. Please continue doing this. This small things make you stand in the whole youtube crowd.

The only gem of our tech community ❤

Good work... He is real tech youtuber.. Respect bro

You are doing a gods job! I wish you were there when I had a similar issue.

Rakesh bhai Respect X 100 Gem in our tech community, Thank you so much for highlighting real world end user issues!!!

He threatened him in the politest way possible, just LUCKNOWI things😂😂 Love this guy

Fantastic work sir, Absolutely nailed it. And I would like to personally say thank you, as i am now aware of this issue early. I was going to buy a Fire Bolt Invincible plus model watch later just because it looked okay and i didn't have much awareness regarding the technical aspect and also that issues like this can come but now that i am aware, thanks to you, i will not be getting in a scam like this. A heartfelt Thank you, sir.👏👏❤

This is what we expect from a tech channel... Kudos

This is the power that goes in the right hand. Thankyou for standing for the consumers.

7:04 customer care wala be like chaa mud gayi😂😂😂

Very good nice information. ..brother u did well ❤❤ lots of love from west bengal..iye sab dukan bandhobi hona chahiye

Excellent job Brother ❤

Excellent work brother, really appreciate your gesture. There are times when we get into such situations and we feel helpless when a company takes such ridiculous resolutions. To know you are helping such people, it gives immense support to us to fight. Thank You so much.

Also, the replaced watch is Rs 1000 cheaper, so technically they are giving an inferior watch

that's true, the same thing happened to me. Initially it looked same as the one I bought but later on realised it is a different model. and they don't have proper customer service.

Thankyou for raising the voice. Love And Respect Bro....❤

Great job bro ❤❤ All other tech KZfaq should learn from you.

6:35 asli lallan don bahar aa gya❤❤❤❤😂😂😂😂 🫡

Great great initiative dada.

Salute to you sir.... India mein ek vi aap jaysa tech KZfaqr nehi Jo dusro ki problem ko solve karta ho...ya kosis karta ho Dil se...koi vi iss tarah ke issue par baat nehi karte....sabko apni image payari hai... Lekin sir aapne to matlab main phirse ekbar aap ka fan ban gaya...❤❤ I hope ki FIREBOALT Sikh Jaye....

Good work bhai. it is very important to highlight and expose these scammer companies. Often brands (sometimes even big ones) refuse service to the customer. Even Govt need to comeup with more stringent consumer laws related to after sales service.

Super impressive how this guy started a fight with the company to bring justice to the consumer. Great work sir!

Yes same to my product When I claimed warranty my product was fireboltt hunter and the replacement product was dynamite which was power down and they took very long time to response and pickup and delivery

बहुत ही सुंदर और ज्ञानवर्धक बातें बताइए अपने सर जी

Frankly brands don't care about their customers, they only care about sales. We have to hold them accountable. Kudos to Rakesh sir 👏👏

Only youtuber who understands the consumer feeling and their problem and most honest and true youtuber ever I seen till now love you sir

Bhai aap great ho bhai , Jo iss digital duniya Mai logo ki problems ko sun rahe ho or solve karane ki ek aachi koshish kar rahe ho, aapko or aapki team ko Dil se salute hai bhai ❤❤❤❤❤

Best tech youtuber...👍 I love this channel

He got some balls to call out those brands 😂

I really appreciate someone addressing this issue of the customer support with tech brands in india

Really appreciated 🎉🎉

I have never seen this kind of socially responsible youtuber like you.... Hat's off boss

This is so brave and commendable from a growing Tech channel like you. Hats off for this great initiative! 🙌🙌👏💗

Always waiting for your next vid ❤

you are great bro not like other tech KZfaqr

THANKS koey youtuber asa step lega good job man

Kudos to you for picking up the issues faced by your viewers and bashing these big corporate for their wrong doings. We need tech channels like yours

Gyan Therapy, A real gem of tech❤ 💎

Bass...aisi hi videos hai...jinhe like krna zaroori ho jaata hai... Great job...

Nice work sir ❤❤

These days, Tech enthusiasts like you are very rare sir! Awsome job sir! 👌

This type of responsible youtubers are needed. I've been following you for a long time and still find you relevant because of your honesty. Please keep up the good work. I also understand that these types of videos will not provide much business benefit, but it is each KZfaqr's responsibility.

Keep it up man 💯

Great job sir ❤❤❤❤

The core of problem is that these brands have no r & d and no manufacturing in India (may be some assembly done to claim "made in India" tag). They are totally dependent on their Chinese suppliers.

Dear Rakesh, I have been following you and Canal since 2017. It is a commendable achievement in your tech world. I appreciate it from the bottom of my heart. I am requesting that you add HML/HDMI in your unboxing videos of all categories. As in 2024, we are going to have more powerful mobile phones and the computing power of phones may be too much so we can use the mobile phone as our CPU. I am well known about this functionality of the Samsung series and some Motorola phones but if you can provide this information during unboxing it will be game-changing for your canal and also in the field of tech world.

Very good. I appreciate your support 😊

It is a very appreciable job done by RAKESH sir since one youtuber is showing these kind of ground realities on his channel. Otherwise most of the KZfaqRS will simply ignore these kind of matters and never give any importance.

Your behaviour and kindness are unmatchable sir!!! Hats off to you GT Bhaiya❤❤

The only tech youtuber we want ,, Rakesh Bhai is real definition of what an influencer should be ❤❤😊

Great video sir.

thanks for bring it to the light i was planning to buy watched as they are budget friendly, i was stuck between boat or fire bolt...now i don't take any risk

On KZfaq, I always try to consume right and positive things and I am happy that I choose a right and good person in tech industry who help peoples. If someday this channel goes to revolution in tech industry , I'm not amazed because we all know if we have power and we use it for others help, god give us more to more dare💐❤️‍🔥❤️‍🔥❤️‍🔥 Aaj ki video dekhne ke baad shi me dil se khusi hui ... really sir ❤❤❤

in terms customer support noise and boat are the best i purchased noise air buds mini but after few months low sound was coming from left earbud i reset it multipe times but the issue still persists so i looked for noise service center in my city (bareilly up) but unfortunately none was there so i contacted customer service they guided me for pickup and drop service in which the product goes directly to noise headquarters in delhi and gets checked there so my earbuds went there they kept it under testing for 2 to 3 days and then returned back to me without any shipping charges i used them they were absolutely fine but few months later the issue started again then i again sent them back...without much testing they replaced my earbuds with same sealed packed model as the previous one was under warranty till now it's working fine.... one day while sitting in my car my wired earphone from boat got stuck under the door and one earbud got broken and thankfully boat also offers this pickup and drop service so i got a replaced same model earphone.... better go for noise and boat. thoda jyada lamba ho gya:) isi baat pe like kar dena love you rakesh sir your videos are very informative.

Sir aap great ho... You are my favorite tech youtuber ❤❤❤ Love from U. P

Good work sir 🙏🙏🙏

OK this is help on a personal level my dude. Kudos to you for not just thinking about views but also about viewers and their issues.

That's why we love Gyan therepy ❤😂

You are really honest on every review

great initiative

This is the only reason That's why I subscribed to your channel because you are talking with a big brand without any fear ❤️

in the generation of fake youtubers and people who are running there channel on giveaways and shabby content , this guy is helping his subscribers as if they are his family members . hats off bhaiya ! ... at any cost we gotta save him !

A good approach

I salute u Gyan bhai for understanding your subscriber problem