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Very cool that they let you film the "service"

More thorough than boeing

Hey Tom, thank you so much for sharing your experience with BYD and your Seal purchase. Your honest pros and cons approach has swayed me to order a Seal Performance myself, and as an unexpected bonus, being on the Northern Beaches I've learnt of great locations for charging and servicing too! Apprecaite your efforts 😃

Thank you for another informative video and giving us a bit of a heads up on what to expect for our first service. Picked up my Seal Premium on Wednesday and I have a silly smile constantly on my face, since! I've been getting nothing but praise from colleagues and friends (and a few hints of envy). I am astonished by the way it drives and behaves (the update was already done on the car). Coming from a fat SUV and as a first time EV owner, that instant torque is both exciting and scary. Makes you wonder how much faster the Performance could be! Personally, I get much more than I need from the Premium in SPORT mode. On the down side, the audio system feels a bit weak but I have to try all possible audio sources in order to make an informed decision. My experience as a first time EV owner has started in the best possible way and i hope it remains this way for the future.

Mycar's parent company is Continental tyres. You can also get your BYD vehicle serviced at an Eagers location listed on the BYD website. I take my Atto 3 to Mycar in SA. It's 10 minutes away, and my Seal performance when I take delivery in 2 to 3 weeks' time will go there too for servicing.

Of course the workshop is clean. No engine oil etc. no car fumes, no engine noise.

Picking up mine tomorrow, getting very excited

I live on the NSW VIC border, problem for those of us with BYD cars is the servicing, right now you have two choices both are 300k’s away, BYD if they want to continue to increase sales in regional areas they need to ensure that more service centres are opened within easier access preferably within 100k range.

I wish my Genesis was this easy to book in. Good system, very clear

I am constantly surprised at the amount of EV hate there is in the online community. So much vitriol and misinformation coming from predominately men who have never owned an EV. I think it's a mixture of fear of change, fear of missing out and just plain ignorance. I have stopped trying to talk sense to any of them. To a foolish post I now simply reply 'EV's are great". This sends them into a tailspin

my 2023 model 3 is just over 1 year old now and all I have had was one server that cost me 100 bucks that was a wheel balanace and rotation. never paid so little in my life for car services in a year

Hi mate great review as always, I have just done my 3 month service as well, here in Thailand there was an update for the OS, you should hopefully get the new update soon out there in Aus.

with Tesla its different though your not expected to go to service unless there is something wrong or you want a tyre rotation or check up. Log book services don't exist with Tesla which is a first for me, but i am surpriced that BYD has a log book service.

I like the idea of somebody eyeballing the car inside the first year to make all is as it should be. No manufacturer makes perfect vehicles, and defective parts will usually fail early.

I was under the impression that BYD does all these updates over the air. I agree that BYD using Android for car control and updates is somewhat open to hacking. So this was not a service but a check everything.

Thanks a lot! I might purchase next year! I'll be sure to follow you!

As a long time Tesla owner it must be like going back in time Tom 😊 I was having flashbacks the minute you drove in….ill have to wait for OTA and nil servicing. I couldn’t go back

I was spoilt by the benchmark of Teslas requiring ‘no servicing’ until I came to accept I had to treat my ATTO3 as an ICE only with an electric motor. Just completed my 40k km ‘major service’.

Thanks for sharing the video. I find it interesting that BYD is not yet connected like Tesla. Everything is over the air

Great content Tom. Awesome to see what happens 👍👍👍

Loving your channel Tom. Recently came across it and been watching a few of your Videos. Great to see a local Sydney sider. Keep it up. Pardon my ignorance, but on the Workshop Invoice it said check Coolant Levels..... on an elecrtic vehicle??

Very informative, I enjoyed that , thanks

It's interesting you didn't need any updates. I understand you did an OTA update recently so that must have updated all of the modules, even though the technician didn't think it was fully OTA yet.

Can anyone please explain why BYD needs a service at 3 months? I don’t think I’ve ever seen a car that needs a service so early?

Cost of maintenance is very important for car owners as it adds up to the overall cost of the car.

Looks really good in white, doesn't it? Interesting to hear about the fluid check in the powertrain.

I feel like this is where BYD loses out. Tesla service intervals are spot on how EVs should be. The point of EVs is less moving parts hence less servicing required. BYD seems to be on par costs and interval wise to a ICE vehicle. Actually more than a Camry or Corolla hybrid which has more moving parts.

Hey Mate, nice video and thanks for sharing your first service experience, Just curious to know did they offer any other perks while you were waiting for the car to be serviced i.e. Coffee, Sitting, TV Lounge, pick up/drop off etc. Thanks.

My BYD Seal is looking for a service even though it states a service is not due for over 270 days. Today is Saturday so all garages are closed. States I should bring to the garage immediately. Not sure what to do as my job involves travelling each day.

By the way: what is the charging power in kW on your car? How long for 10% to 80% ? Did you have problems with stability in the past? And/Or very low power levels at early stages? Did that change with a software update? Which version then? Thanks in advance! Cheers for your regular contributions!

Had a terrible experience with MyCar a while back. No chance of me going back there so no Seal for me I guess.

Thanks for showing this, checking all that stuff is fine for a FIRST SERVICE on a new car. I have my doubts about the so called servicing on electric cars. I believe this is legacy stuff and really all they should have to be doing is checking the mechanical things like brakes and suspension, wheel alignment etc, even most of this stuff nowdays is so good that unless you hit a kerb real hard nothing should need to be done and a wheel align only needed when new tyres are fitted. Things like brake pads should last well over 100k if not they are crap. If the battery is liquid cooled all that is needed is to LOOK at the bottle for gods sake, surely an owner can do that? With the tech, software should be able to detect over heating of the battery pack, or any of the components required for it to be working, also any electronic sensor etc should be detectable if it malfunctions. The tech for that is all there and has been for some time. If the so called authorised dealer has the ability to plug in a device (what is wrong with a laptop?) and see what each cell is doing in the battery pack, whether each cell voltage is within parameters, that all cells are balanced as they should be etc etc. But the trend now is to ensure that the owner knows nothing about the car that way the dealers can earn a living, but with the electric engined cars (yes engine or call it a motor if you like) there will be less and less needs doing at all so their jobs are going to have to change. I believe your mechanic's view on OTA software updates is laughable, so how long has Tesla been doing this? It is more like most of the other manufacturers are not ready for it and will want to charge a subscription fee to use it, which they are not doing yet until they get a decent foothold in the market, then all the free becomes subscription, ultimately the entire car will be subscription. Technology is driving many jobs away but at the same time is creating new and different ones. There is a huge opening for what used to be mechanical workshops changing oil and filters etc to turn themselves to repairing battery packs. Re-conditioning the electric motors, to keep these things going, at least until the manufacturers make them totally unserviceable. Which is next I suppose. So it seems that Tesla still has the market wrapped up. More expensive but wow what a difference there is with all this other stuff, the others still have a long way to go.

Wheel alignment check was free, that's interesting, the dedicated service centre wanted $88 for that. Unrelated question, what's the setting to get the car to turn on camera when turning right?

its insteresting that BYD doesnt' have its own service department they get a third party to do it.

Test drove the new model 3. Great drivers car though there was a rattle coming from the rear passenger area, so I wonder what it would be like after a couple of years. If you don't mind me asking what is your opinion regarding build quality BYD VS TESLA ? Thanks

Hi mate, thanks for all the Seal videos. I'm seriously contemplating ordering one, now that it is no longer a Whippy Van after the software update. My question to you is, what wall box you use at home to charge the vehicle. You promised an update on a wall box manufacturer a while ago, but it never happened, or did I miss it?

Byd servicing schedule is still dodgy when you consider there would be no more than a couple of hundred moving parts way are we still having service schedules like a normal petrol car? Add to that no timing belt spark plugs and a plethora of other parts not on an electric car way is the service price comparable to a petrol vehicle. Me thinks BYD have their hand in our pockets.

New to EV. So many choices in the market. Which one is the most value for money small ev?

Seems to me there is so much inconvenience and costs involve. I am sticking to old second hand ICE as its more easy to self service where you can.

Greetings from Las Vegas. I own a Tesla model Y performance 2024. I like the look of this BYD, but I don’t like the idea of having to go in for a service. They should just push the updates over the air like Tesla. I just don’t see the draw to this car, when you can get a used model three a couple of years old for under $20,000. It looks nice, but it’s clearly inferior to a Tesla.

At 4:30 you made a turn and the camera was on, how? Can’t replicate it!

Why on earth should you need a 3 month service? Vw id ev service is every 2 years unlimited kms.

Tesla required no service in 4 years of ownership. Service super inconvenient.

I wouldn’t be calling Mycar the reference point in feeling good that someone is checking the vehicle every 3 months…..most ppl there are used to changing tires and fixing battery issues on old Pulsars…

Great review Tom , do you think the seal is as well made as the Tesla 3 and will be a long term keeper , cheers

Why on earth does any BEV need a “service” after 3 months? That’s ridiculous. I first took my Tesla in for a general inspection (not a scheduled “service”) at 2 years, and then again at 4 years. And we don’t even bother with the Nissan LEAF “scheduled servicing” any more - we just get the annual rego inspection done, and that’s it.

Tom, do you think the quality of the car is as good as your Tesla , cheers

hi my Malaysian made brother...... this is good stuff thanks for the video - ive watched how u transitioned from the M3 to BYD and am thinking of doing the same. How long does the BYD take to deliver from point of order?

Hey Tom. Interesting video but they need to get over the air sorted. So last century. My northern cousin of your ex 2019 M3 P- is going well. As much as like following the new stuff I can see no reason to change. Lots of EVs and BYDs in the neighbourhood now. 👍

Why do you have 3 month service in Australia? In Sweden we only service each 20000 km.

You have to bring it into service after only 3 months?!

How come the australian version seem to show 700km on the range but the european ones max 520/570 with the same battery? Surely the temperature difference cant be that much? Thanks!

BYD started to invest in autonomous driving seriously after Huawei intelligent driving system demonstrated its capabilities half a year ago and BYD is weak in China's standard whereas as the Tesla lies in the third tier. The best class of cars that dictates the ev world is equipped with Huawei intelligent driving system that use lidar as the standard apparatus that redefines the capability of autonomous driving. Avatr 12, IM ls7 and Aito M7 are the best examples that delivers these capability. Sadly, they are not yet available to any countries except China.

9:13 real thoughts… “of course not you fool! This is my job we’re talking about” Come on. This lip service is all part of the charade that you’ll need to bring in your car unnecessarily the coming years to retain your warranty.

Hi was interested in your service experience but I found it annoying to see the steering wheel whilst you were driving. Apart from this litte grip all good.

OMG the service requirements are extremely frequent on your BYD in comparison to Tesla with my 2019 TM3. The first service was due at 200,000 kilometres or two years whichever came first. Second service was due at 400,000 kilometers or four years. With my wife's 2016 ioniq electric service requirements are every 15,000 kilometres or every year. This KZfaq video seems to confirm my suspicions that the legacy car manufacturers in my opinion are rip off artists with their service intervals. Regards Séamus from Dublin Ireland.

2022 Model Y, 2yr 20k+ miles, zero service except washer fluid.

Must be weird seeing that logbook again.

Do you worry that they will take away the side loading feature during a service?

Hi Tom! Just wondering if there’s another update for the Seals? We just brought ours in for its first 5000k kms service and the warning for speeding et cetera are much louder than before. I made sure the car had the last update before delivery and everything was quieter. It had been fine since then. But picking it up today from BYD Sutherland, the bings and bongs are insanely loud. Are you aware of another update other than the last one? Checked in the car and it tells us it’s the most up to date version. I’m thinking it’s a new version where the sounds are louder again. Even the turn indicator sounds are loud. Any help is always appreciated! Cheers

I saw your battery a little scratch? Is it bcos the ground clearance too low? 12 cm only

The over air updates that’s a wank. It takes away from the servicing of the vehicle. They reliance on someone else because hey how intelligent are you? And that’s the point. Would you service your own vehicle? Would you guarantee that servicing? And this is the question? I must ask or would you rather rely on other people like a service centre who engages in a contract, for doing the work and you pay them a little bit of money where over the updates you have no trust no one to trust

Why need to service?

BYD has much more mechanical buttons and parts than Tesla which might potentially has a high chance for servicing.

So how much you paid in total ...a 3 months old car?

Will you be doing a trip up to Orange to test out the new Tesla superchargers?

how many service centers are there for byd in tasmania ?

I went to test drive a BYD Seal Premium yesterday after watching your video at the Blacktown store. Apart from the mediocre service from the sales agent, what bothered me the most was their lack of knowledge regarding the service side of things. I asked about what actually gets serviced but I wasn't given a clear answer on what exactly gets serviced. Instead, the agent mentioned the importance of brake checks and servicing the radiator, even though it's an EV. My concern is that I only drive about 6-9k km a year, so spending $300 annually just to check brakes and radiators, without considering other diagnostics, seems unjustified. Service costs should be lower for EVs, and charges for replacements should be based on actual needs rather than a flat fee. It feels like EV companies are trying too hard to profit from servicing, similar to combustion vehicles, where such extensive servicing may not be necessary.

Nice video do you still have the Tesla

I got ripped off so bad at Mycar lol

Hi Tom Are you still getting that Stealth Grey Model 3 highland ?

Yikes- service a bit expensive?

Can we charge at V3 superchargers now?

How are you filming this in the car Tom? Interested for myself.

2.35 into video, remarks about issue that car control swerves into on coming traffic - then later service says all good?

Service ?? 😂

You know MyCar is just Kmart right? And it launched in 2019 and they can service an EV? I personally wouldnt go. I wouldnt trust the inexperienced service centres

You must visit the dealer every 5000km or 3 months with your BYD? Really? I have not visited a service center with my Teslas since 2019!

3 months?! I'll take a Tesla thanks.

uh dear, you bought a BYD.

No communist Chinese EVs for me!

WTF 5000 km or 3 month ? that crazy in europe nothing like this its 1 year or 20 000 km

可以多了解中国市场发布的byd，因为不远的将来它们也会出现在澳大利亚市场

I’ll stick with my Tesla. 12 months 15k kms and zero service or issues. Best car I have ever owned. The service might be free but the time and inconvenience costs 😊