Fix a Paper Jam | HP Smart Tank 670, 720, 750, 790, 6000, 7000, 7300, 7600 Printers

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Fix a Paper Jam | HP Smart Tank 670, 720, 750, 790, 6000, 7000, 7300, 7600 Printers | HP Support

Рет қаралды 108,773

Күн бұрын

In this video, you will see, if your printer stops feeding pages, or a paper jam error displays on the control panel, you may be experiencing a paper jam. This video will explain how to troubleshoot a paper jam error in the HP Smart Tank 670, 720, 750, 790, 6000, 7000, 7300, 7600 Printer Series.
Chapters:
00:00 Introduction
00:25 Clear Jammed Paper
02:34 Clean Paper Feed Rollers
03:14 Clean Paper Rollers in Input Tray
04:37 Reset the Printer
This video applies to the following models:
HP Smart Tank 670 672 673 674 675 677 678 679 All-in-One printer
HP Smart Tank 720 721 722 723 724 725 726 727 728 729 All-in-One printer
HP Smart Tank 750 751 752 753 754 755 756 757 758 759 All-in-One printer
HP Smart Tank 790 794 795 797 798 All-in-One printer
HP Smart Tank 6001 6002e 6005 6006 All-in-One printer
HP Smart Tank 7000 7001 7002 7003 7004 7005 7006 7007 All-in-One printer
HP Smart Tank 7300 7301 7302 7303 7304 7305 7306 7307 7308 All-in-One printer
HP Smart Tank 7600 7601 7602 7603 7604 7605 7606 7607 7608 7609 All-in-One printer
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This video was produced by HP.
Fix a Paper Jam | HP Smart Tank 670, 720, 750, 790, 6000, 7000, 7300, 7600 Printers | HP Support
• Fix a Paper Jam | HP S...

Пікірлер: 44

@RaviKumar-yw5ed 4 күн бұрын

Thank you HP! I was able to fix the Jam.

@HPSupport Жыл бұрын

Hi there, thanks for contacting HP Global Social Media Support! I understand that you are experiencing a paper jam issue on your printer. I will do my best to assist you. Please refer to the instructions mentioned under this document to fix the issue: bit.ly/3e2PgRd Binu_HP Social Media Tech Support

@Bingusology Ай бұрын

Thank you so much for this detailed video!

@marichucabanilla2192 Жыл бұрын

thanks for the useful tutorial it helps a lot

@HPSupport Жыл бұрын

Hi there, thanks for contacting HP Global Social Media Support! We are delighted to hear that the video was so useful to you! If you need any help in the future, you can always get back to us. Thank you for being a valuable HP customer. Have a wonderful day! Cheers! Binu_HP Social Media Tech Support

@prisha5290 22 күн бұрын

very useful. thanks!

@HPSupport 2 жыл бұрын

Hola Rafael, gracias por contactar! Entiendo que está experimentando un problema de atasco de papel en su impresora. Haré todo lo posible para ayudarte. Consulte las instrucciones mencionadas en este documento para solucionar el problema: bit.ly/3TpCrjZ Binu - Soporte técnico de redes sociales

@scarecrowghost20 5 ай бұрын

thank you 🎉

@GiseleT-y1e 4 күн бұрын

Thank you; however it does not help for the 6001. The paper trays cannot be removed.

@HPSupport 3 күн бұрын

Hi there, thanks for contacting HP Global Social Media Support! I understand that you are experiencing paper jam issue on your printer. I will do my best to assist you. Please refer to the instructions mentioned under this document to fix the issue: hp.care/6052lURtu Regards, HP Support

@HazimAli_14 Ай бұрын

Thank u so much

@carmibautista4129 2 жыл бұрын

hi, how to copy in a legal size or folio in 750 tank? thanks!

@HPSupport 2 жыл бұрын

Hi Carmi, thanks for contacting! I understand that you need to know about copying legal size paper on your printer. I will do my best to assist you. Please refer 'Paper handling' under the specification page to know about supported paper sizes: bit.ly/3zIinBM Binu - Social Media Tech Support

@DEV5400 Жыл бұрын

Hi I have hp smart tank 790 So whenever i print any document then adf jam tells so how i can correct it

@JoedEzekiel069 Жыл бұрын

HP support. my printer is saying Door Open even though the door is closed, nothing is wrong (i have a 660)

@HPSupport Жыл бұрын

Hi Joed, thanks for contacting HP Global Social Media Support! I understand that you are receiving 'Door Open' error on your printer. I will do my best to assist you. Please refer to the instructions mentioned under this document to fix the issue: bit.ly/3BGN4re Binu_HP Social Media Tech Support

@lindareid9303 Жыл бұрын

Can't pull out the output tray

@HPSupport Жыл бұрын

Hi Linda, thanks for contacting HP Global Social Media Support! I understand that you are experiencing a paper jam issue on your printer. I will do my best to assist you. Please refer to the instructions mentioned under this document to fix the issue: bit.ly/3ReRdso Binu-HP Social Media Tech Support

@aashitgarodia 16 күн бұрын

Exactly can't pull out the output tray

@rrsrsamsung3623 10 ай бұрын

There is no visible paper yet printer error says Paper Jam. How do you clean the rollers in Smart Tank 790 because here there are no Color and Black and white copy buttons ?

@HPSupport 10 ай бұрын

@LasyaPriya567 3 ай бұрын

Can the same method is use ful for hp smart tank 675

@HPSupport 3 ай бұрын

Hi there, thanks for contacting HP Global Social Media Support! I am here to help! Yes, you can use the same. Let me know! Regards, HP Support

@anuradhasharma-zl6tk Жыл бұрын

The only comment for u now is❤... thank you

@HPSupport Жыл бұрын

Hi Anuradha, thanks for contacting HP Global Social Media Support! We are delighted to hear that the video was useful to you! If you need any help in the future, you can always get back to us. Thank you for being a valuable HP customer. Have a wonderful day! Cheers! Binu-HP Social Media Tech Support

@sadashivakhade9230 Жыл бұрын

Today I have new installed hp 790 and paper jam not able to take print please

@HPSupport Жыл бұрын

Hi Sadashiva, thanks for contacting HP Global Social Media Support! I understand that you are experiencing a paper jam issue on your printer. I will do my best to assist you. Please refer to the instructions mentioned under this document to fix the issue: bit.ly/3VIXIWq Binu - Social Media Tech Support

@axe0par4 2 жыл бұрын

It helped, thanks.

@HPSupport 2 жыл бұрын

+Ashish Parate Glad to know that the video has helped you fix the issue!!

@peddireddyeswar8903 Жыл бұрын

When I was trying to remove the paper it tore and now i am unable to remove it

@megaboy28 Жыл бұрын

Same. Was searching underneath and saw that when you pull out the dark gray paper cassette, you can see the rest of the piece of paper hanging. That's how I took it out.

@xxey 8 күн бұрын

Bought the HP smart tank 7305. It jams paper every time I use it!! Extremely disappointed.

@HPSupport 7 күн бұрын

@chrisdroug3740 11 ай бұрын

My printer is stuck in "checking ink levels" even after reset! Ink levels are full, however the printer keeps checking them, rendering the screen/control panel useless as I can not get out of that message

@HPSupport 11 ай бұрын

Hi Chris, thanks for contacting HP Global Social Media Support! I understand that you are experiencing an issue with your printer as it is stuck on checking ink levels. I will do my best to assist you. May I know the printer you are using? Please let us know! Binu-HP Social Media Tech Support

@christosdrougkas7988 11 ай бұрын

@@HPSupport the printer is an smart tank 790 and the "checking the ink tanks..." message appeared on the screen and will not go away after the printer did an update

@HPSupport 11 ай бұрын

Hi Christos, thanks for contacting HP Global Social Media Support! I understand that you are experiencing an issue with your printer as it is stuck on "checking the ink tanks..." I will do my best to assist you. Reset the printer to recover from printer errors or failures. If your printer has a rechargeable battery, remove it. With the printer turned on, disconnect the power cord from the printer. Unplug the power cord from the power source. Wait 60 seconds. Reconnect the power cord to a wall outlet and to the printer. NOTE: HP recommends plugging the printer directly into a wall outlet. Turn on the printer to complete the reset. Binu-HP Social Media Tech Support

@chrisdroug3740 11 ай бұрын

@@HPSupport Your website is a mess: Can not find any usefull info in there regarding the problem and navigating through the site is confusing I could not get a hold on any online chat or email or even a phone to help me with my problem The suggested solution doe not work no matter howmany times I tried it. I managed to fix the problem myself by entering the hidden menu in startup and by doing a complete initial setup. Thanks for nothing HP, I will never use your products again!

@HPSupport 11 ай бұрын

Hi Chris, thanks for contacting HP Global Social Media Support! We are delighted to hear that it is working! If you need any help in the future, you can always get back to us. Thank you for being a valuable HP customer. Have a wonderful day! Cheers! Binu-HP Social Media Tech Support

@romizaelquennaxanthetalled2013 7 ай бұрын

How to remove the input tray?

@HPSupport 7 ай бұрын

Hi there, thanks for contacting HP Global Social Media Support! I understand that you need to know about removing input tray. I will do my best to assist you. Turn off the printer. Unplug the power cord and disconnect the USB cable. Pull out the input tray. Regards, HP Support

@pepetapiaman 2 жыл бұрын

04:37 Restablecer la impresora ......what the hell??

@Sampadas8285 2 жыл бұрын

Its not leser jet..?

@HPSupport 2 жыл бұрын

Hi Sampa, thanks for contacting! I am here to help! What seems to be the issue? Are you facing any technical issues with your HP product? May I know the product you are using? Let me know! Binu - Social Media Tech Support