Wish they would bring the old washers back they worked better and didnt have unnecessary buttons.

Great video! We’ve taken this exact model to the repair man THREE times. This last time he said these washers were “bad”!

Thank you so much for this video and the link to the service manual! My washer had a different code (UI Software Version) but by watching your video several times and then reviewing the manual, my washer is now working. Saved me lots of money. We live in a rural area and service calls can be costly.

Thanks so much for this well put together video. I have the exact same washer, but I was having a slightly different issue. Thank you a million times for getting straight to the point and posting a link to the manual. You saved me money and a huge headache

OHH MY GOODNESS❗❗❗❗❗ I JUST DID THIS RIGHT NOW AND IT WORKED THAANK U SOO MUCH I WAS STRESSING THINKIN I HAD 2 BUY A NEW ONE LOL😁 THIS HELPED ME OUT SOO MUCH BEIN A SINGLE PARENT ON THE GO U REALLY HELPED ME WITH THiS VIDEO...MY WASHER IS UP AND RUNNING AGAIN 😂😂💙💙🔧🔩🔨🆘 NO TOOLS LOL IM SO HAPPY THANK U

This was informative enough it helped us get our washer running again this morning! Thanks for posting, from Texas

Appreciate the video, just followed your instructions and fixed mine. Special thanks to your wife loading it unbalanced resulting in you making this video. 😀

Thank you!!!!!! My washer now works! We have the exact same washer.😊

Thanks for the tip about the service manual taped under the washer - this certainly helped me understand better what was going on with my washer...now whether or not I can fix it is an open question.

Holding the Start/Pause button and spinning the dial is KEY! I balanced the load but it wouldn't start working again until I did that. (Thanks for the video!)

Thank you! Your video helped me fix my machine.

I watched this video several times over in hopes that I could find my problem. And I did. It was my water pump that had one of my wife’s socks sucked into the damn thing. After it was taken out everything started working back to normal again. So to help a lot of you out there, if your having the same issue as mine, check your water pump. More then likely you have something sucked in there and that’ll be the cause and effect of your problems. Not only that but it would save you a lot of money on having some tech guy come out and charge you $100 just to look at it.

Thank you so much!!! This fixed it!! Saved me so much troubles.

Thank you for filming, we are having the same issue with our machine today.

Omg thank you! Going to try this later! It did this to me a week ago, and I ended up unplugging and replacing in, and it went through the drain and spin, and I was able to rerun the load. Well yesterday I washed a large load of diapers (I use cloth), 2ce- like always. Did it fine. Next load was right afterwards was a pretty large load of clothes, and I can’t for the life of me get it to drain, it just hums like you said yours did. I’ve watched a few other videos on how to clear a plug in the drain pump, how to replace the drain pump (I honestly assumed it was broken by the hum)… but I am so glad I came by your video! Going to try as soon as I get home, easy fix first! I had to get my scrubs, and kids uniforms out last night and finish washing by hand, and my large load continues to sit at the house full of water 😭. I was so scared I’d have to buy a whole new washer. Thank you again!

Woohoo thank you so much washer is finally draining as we speak. This has been driving me nuts lol I appreciate the help!

Thank you for the diy reset the machine, save myself money. I don’t want bring someone to fix it, with a problem we faces today.

Thank you so much for posting this. Saved the day!

I need to save this video.. it's like the forth time I've used it. Good video man. Our wives would be friends

Thank you so much. I thought that sheet inside the shell was a wiring schematic. Never thought it be a diagnostic sheet!

Omg because of your video I was able to fox my washing machine. Thank you!!

I have a GTW330ASK3WW that was doing the same thing. I replaced the pump and it was still doing the same thing. Found out it was still under warranty, so I had GE come and fix it. I was not there when they did, and they replaced the pump again and left. The tenant said they didn't test it. The only thing left to replace on these beauties is the main board WH18X28642. I had our appliance dealer get us one from the GE Rep. under warranty and installed it today. It was properly programmed with the correct "personality ID" which is "3" and the machine still doesn't work properly.

You’re a BOSS!!!! Thank so much for making this video. SUBSCRIBED!

To borrow the parlance from Apollo 13, "You are a steely-eyed missileman" Thank you, your video saved the day and a pretty penny.

Omg this video was exactly what I needed. My washer is now working. Thank you so much

Thanks for the link to the service manual

Thank you so much for sharing. You save the day. 🙌

Literally, this was the exact video I needed! Well done and thanks for the info!

Your video saved my Hyde! Thank you!

We have an exact washer.....same brand, same model. A few weeks ago it started getting out of balance when about to start the spin cycle. I replaced the lock switch mechanism, i replaced the suspension rods but the problem still continue. The way I fixed the issue was by tipping the washer on one side so I could have access to the bottom section. There you will find a motor cover. I removed it noticed right away grease on the pulleys and on the belt. I removed the two pulleys and the belt. I cleaned them real well and then I put them back. That took of the out of balance issue we kept having for a long time. It seems that grease that was put on the pulleys shafts during assembly started to run and it made its way ro the belt. If you have grease on your belt the speed sensor (under one of the pulleys) will sense some slippage and think the wash is out of balance and stop. So give it a try and clean those 3 parts.

We have the exact same washer. We have had many problems with this washer. 1. While on wash cycle water would be draining and when the spin cycle came on there was no water to drain. Fix: Drain hose too far in the wall. Repositioned the hose up some and used a cable tie to keep hose in place. 2. In spin cycle the washer would vibrate excessively. Fix: had to get retrofit parts installed around tub and new feet. 3. After spin cycle clothes are still soaking wet. Fix: Replace control board.

I have a similar model GE washer repeatedly having unbalance issue resulting in failure to spin. GE tech came twice and insisted the problem was due to improper loading of machine. I discovered that the speed sensor on the transmision tigers an unbalance fault if speed does not reach set point. The unbalance fault prevents the spin cycle from continuing. I found oil on the belt, transmission and motor pulleys. The belt slipping prevented the speed from reaching set point causing unbalance fault. I cleaned oil from pulleys and replaced belt. This resolved the problem. Hope this helps.

Thank you so much, problem solved. Washer went down Christmas day and was panicking.

Thanks so much for video. I tried code finding and my suspicions were correct. I had a bad Water Valve Gasket ASM PN: WH13X26535 however, when I purchased my washer almost 2 years ago I also included a 5 year warranty. Glad I did, since the Lowe's/GE technician was really good. He called 20 minutes before arriving, troubleshoot my washer, performed a required software update, and changed the valve. All under 45 minutes.

Thank you so much your video really helped me

Thank you for the video. It helped me also. You're the BEST!

This worked for me. i thank you for sharing.

thank you so much this resolved my issue

Thank you! Washer is being delivered tomorrow and I am educating myself on fixing it! We will get those papers out of machine before it is installed!

Thank you for doing this. Helpful. Miss my old machine ....jus open shift)balance load and spin. This stupid thing keeps adding water then spinning. Ugh. Thank you again.

Best video man u helped me so much i did not know thanks

Thanks man It works once again happy new year 2020 is going to be better than 119

Thank you for posting this. Lost manual and stuck with a wobbly machine

LOVED THIS VIDEO❤❤❤!!! It totally solved my issue! Thank you so much!

A test mode!? Thank you so much, and for scanning the instructions for us too. I don't seem to have them (though they may be hidden somewhere in a pile of papers.

Thank You So Much!!!💜

Thanks so much with sharing this information, Times are tough for us. The Lord always leads me to the right place with information and you were the blessing today.

Thanks for the video. Big help

Thank you SO MUCH you just helped me fix my machine at 12pm. such a lifesaver!

Thanks! This video help out a lot.😃😃😃😃😃😃

Thank you for this video . You were great step by step it was exciting what was wrong with my washer

I hope this works for mine not sure if I have this guide though will comment after I try it in am. Thanks so much!

This tutorial is excellent! Thank you so much for the invaluable information.

Those first 18 codes you reference are test codes (what test you will run). The table with 32 codes is the actual fault codes.

We just purchased the exact same washer and it keeps cutting out the power ( tripping the fuse box ). I think that the washer is faulty because the last GE washer that we had was 13 years old and it was still working when we got the new one. And the new one supposedly doesn't require as much power so I don't understand. The GE guy that came over said that we have a faulty fuse, but the last washer worked fine and never cut out even once. Thanks!

I would like to thank you so much for your tutorial you saved me some money. Keep putting out good content.

I fixed this problem of my GE washer by replacing it with a Speed Queen washer!

Just to help with the service mode document that you are reading..The upper table on the left in step by step commands to test components funtions and the table down are the Error Codes and possible corrections

Thank you so much you help me alot

Thank you. This worked!!!!

Curious. Of the ones that just cleaned oil off the pulleys and belts, how many are still working properly? I have dealt with many washers. I usually take that as an indication of a bad tub or transmission seal.

Thanks for the vid hope it helps

Thank you for you video !! Helped tremendously

I have a different model one... no whistles or lights, nothing: just plain rotary knob and a couple for load size and "special rinse"... would not spin and drain... actually was kinda random where it went like 3 to 4 working then quit... next day it would. Tonight, yeah, 11:30Pm I decided I wanted to look at the problem and thought that the water pump was not working but in fact it was kinda trying to work... ops, a clog happened again ??? So I used the shop vac to pump the water out.. and here is a nice tip: when you put the shop vac at the tip of the hose that goes into the wall, it will really suck the shit out and I think in my case, it cleared whatever gunk was there. I still went ahead and removed the pump: it was quite clean - but only after I sucked the water through the whole circuit. Amazingly, it thoroughly drains all the water if you do that. Then I tested the pump on the sink and it was working just fine. Put it all back together, ran a small load size just on the "spin & drain" cycle and tada !! Working again. I just rescued my weekend :-)

Thank you for your video

I’ve already done this all, took apart the drain pump, cleaned it. It eventually worked. Think it might be the “computer board” so irritating. I now wish I never got rid of my old Maytag that I had in college.

My washer has code 28 but the chart only goes up to 25. Any help would be greatly appreciated. It is also having the same problem of acting like the load is unbalanced. I did as the video said and fixed it before but now it's not fully sounding out again.

How did you remove the top? I think I need to replace a suspension rod but can’t figure out how to access them. The back doesn’t open like the traditional washer and I don’t see how to remove the top.

If you go to the manual override to test the draining you can drain it and then right after it is the test for the spin cycle : ] for future non-draining issues.

Thank you for your video! It helped so much.

Thank You so much, this was a GREAT help.

Thank you so much for this video. Can you show how to remove top part and body shell if possible

I was having an Unbalanced load error and after my research it turned out being the motor belt. Figured I'd share and save DIY's some time and headache.

Good job hoss

I have one like this and i tend to keep adding stuff during the cycle . Sometimes then it starts draining and then it wont do anything except beep a few times so I figured out if you unplug it for about 8 to 12 hours it resets itself automatically.

Excellent, thanks

I have the same washing machine model GTW460ASJOWW is not getting water. Is stuck in the draining cycle do not get any water it does not fill up both hot and cold water taps are open. Thank you for your help.

I have the same model. The center pole fall off after every wash. Do you have this issue?

Sir you just saved me $125 of service fee from GE. My washer did this last year and did it again today. Where do I venmo you the service fee? lol

Thank you so much!!!

does this work for a GTW485ASJWS

Hi I found your video very helpful but I have two codes my washer is blinking and are not on my manual...? Can you help?

Hi, Helpful vedio. Thanks.

Thank you.

I held in the start button and counter rotated 7 times then let off the button and nothing blinking water starts filling. Method didn't work and why not? asap if can answer. Thanks

What about if I do not have an unbalanced load and it decided to just not drain nor spin... checked the drain no clog. Plugged it back in and worked for two more loads and now it’s repeating the problem

Wooooohoooooo...man you made that sooooo simple

The problem I am having is that it does not stop filling. I will have a small load, (which is usually the case, considering this is such a large machine.) The machine keeps filling. I will stop it-then change the load to delicate, then the water will eventually stop filling. I do not know how to set it for a small load? Anything I'm missing?

What if the washer won't fill?

I have the same washer but I can’t get into the maintenance mode :(

Thank you so much. I had the same exact problem. Is there a pdf of that poster anywhere? I want to keep it archived.

Where did you find the service mode in the washer?

This is very helpful

Hello I have the same washer the door is not opening can you help please

Haier unbalances on spin mode and stops very often regardless of load size

Thanks for uploading this video it’s very helpful. In defense of your wife that washer is a lemon. I have the exact kind and I wish I had never bought it. 🤔

Did you ever buy the jig and update your software? That's what you need to do to fix this washer. You have both error codes for the spin and unbalanced code and the jig can be bought from parts dr.

I'm looking online. I can't find the codes could you post the codes / manual for troubleshooting please? I'm having trouble getting all the water to spin out my clothes are really really wet when I take them out. Thank you

How did you drain it? mine is yours! i have way too much water in it. about to use an external siphon or pump

*but what if it is balanced?? Having the problem of it not draining properly and i already replaced the back water house and made sure nothing was clogged in the back either*