The way Flair works is that you are allowed one carry on free that has to fit into a special slot. If you want to check luggage it costs more, usually causing the price to be more than a westjet or aircanada flight. The way they get you is when you leave one way they dont check the size of your bags. However, on the return flight they delay the flight and a handful of Flair staff wait at the gate to check if the two types of carry ons fit in the slots regardless if they have been weighed already at checkin. Then they charge you right at the gate for oversized bags and carry on luggage. Passengers were changing in the bathroom and wearing 3 layers of cloths and two jackets just so their bags would fit. There are 5 different videos that I will link to the related longer video of the scam. It was a sad sight to see and degrading to folks. They started letting people through after they saw me recording even though their bags clearly did not fit.