So they are not just serving people a meal. They offer an experience, an indulgence, or even entertainment, if I read it right. What a business concept!

I’m going back to China this year!! I’m so excited after 6 years.

Now I’m getting hungry! This looks so much fun, I’d love to try it. Not sure of the manicure though, although you know the saying….. “ when in Haidilao!” 💅🏻

Saul is such a brilliant host…made your first real experience and our virtual experience of Haidilao so fun and memorable! :D

Haidilao is absolutely a legend in hotpot industry

哈哈，我一个朋友都很多年前去吃海底捞，服务员问他：先生车是停在商场里么？是的话，我给你一个停车券，您就不用付停车费了。我朋友说：嗯....我还没有车。然后就要出门了，结果刚转身没有5秒钟，那位服务员就喊：先生，生活会越来越好的，什么都会有的😁 ~~~~~哈哈哈

Saul is such a gem! Please have him on for more “secret menu” items! 😂

Haidilao employees have more power, and they can even deliver various dishes without the approval of the foreman. As long as the waiter thinks the guest needs it. She can call the shots and help the guests. This is the reason why this business can have so many good services. On the other hand, this also shows that the company is full of trust in even the most basic waiters. Therefore, Haidilao's waiters usually serve for a long time. Because of this trust, they will treat the company as their own and provide better services. The good relationship between business and service personnel is the reason for the success of this business.

Thank you so much for talking about the fun and positive things in China when the rest of the world is bashing this country. No country is perfect. I wish other countries would self reflect before finger pointing and bullying other countries.

Ooooo, Haidilao (海底撈). We also have restaurants in Hong Kong, even I have never tried it once, but did tried its instant box version that sometimes bought from small stores. Just place a container of Haidilao hot pot food into a bigger sized container, underneath is a warm bag, then put warm water and close the lid, wait for 15 minutes and serve. It tastes spicy, sweet and delicate.

I MISS CHINESE HOT POT 🍲 🥵 SOOOO MUCH!! this video brought back great memories from living in China. THANK YOU SO MUCH 🙏 🇨🇳 😊

It’s so much fun watching you with Saul

Impressive attention to details at this chain, and creative too!

You know it's going to be a good day when a Blondie video comes up.

If you enjoyed this video, raise your hand to show Blondie Amy your undying support ✋🙋🏻‍♂️👍

Amy! I’ve shared your channel with so many of my friends in China! I shared your bilibili and 微博 they all love you so much as well! You are the reason I am so interested in China! Can I tell you something! My first day at university I was speaking to a girl, I noticed her accent and I said “你是中国人吗” and she was very surprised and said ”对呀我是中国人、你也是吗” then we had an amazing conversation, we added wechat and now she is my best friend and we plan on going to China together as well! And I also became friends with all the other Chinese international students🤣 they were surprised when they heard I can also speak Chinese, my Chinese is not good but speaking to natives has really improved my Chinese! In fact after our exams one of the 中国男 said if my friend gets 100% in her exam, he will take us all to eat 海底捞哈哈哈哈 so excited!!!

If you think China is a country rich with good food and culture, raise your hand ✋🙋🏻‍♂️👍

It's always good fun to see Amy's happy and smiling face.

Woooooooo. You two are so funny. You are both so blessed, can eat outside🌹,especially Hi Di Lao. Where I am, we have had more than 100,000 positive cases a day for a while now😭. Love you both. Stay blessed.

The fact that you've never been to a Haidilao is even more unusual considering there is one in Sydney that's been around for a few years now, you could have taken your parents there.

Wow what a great experience!! Thanks for taking us along!! 😊

Always so entertaining! Thank you for opening all of our eyes to these Chinese adventures of yours! And thank you for continuing to use subtitles. Aside from binging your content, I've been slowly trying to learn to read characters and your subtitles help.

Haidilao has the best services! Even compared to far more expensive restaurant. Dining here cost me about USD$25+person. My wife was cold and she asked to turn the air-con down but since it was central air-conditioning it was not possible. So the waitress got her a blanket!!!! Plus they give my toddler a toy to play with! Plus the staff are very quick and have superb service. And this is Haidilao Jakarta. I heard the China ones have better services.

I'll definitely gonna try the 'secret menu' in HaiDiLao, it looks sooooooooo good!!!

Haidilao is ace! When i was in shanghai (greatest city in the world) me & my wife went to Haidilao, the service was vip level and she disappeared for what seemed AGES to only reappear with her nails pampered...i was left alone for a long time, eating hot pot on my own with a member of staff stood nearby and kept topping up the broth... 😂😂😂

Haidilao recently got "big" here in Indonesia. It has been expanding since they first opened in 2019. Even now we still have to queue to eat there especially on weekends, but i personally don't mind because i LOVE haidilao. I love that they're consistent in taste, the service is just amazing and i love the freebies (snacks and ice creams) of course lol. The only thing that "suck" for me is that they charged for the "all you can eat/take" sauce per person for like 3-4 bucks. I mean, it's impossible to eat haidilao without the tasty sauce, so each person is kinda "forced" to purchase the sauce. And yet ... recently they changed the sauce policy from "all u can eat/take" to "pay per ingredient", which i think its just ridiculous.

Thank you Amy. This was a revelation in terms of Hot Pot. I never knew Hot Pot was like this. Thank you so much . Love Ya.

How AMAZING is this restaurant!! Now I'm starving

Top quality video again from Blondie , share her videos to everyone

Loved it! Please keep them coming. Cheers 🇨🇦👍👍👍👍👍

Went to a Haidilao in Shenzhen 3 or 4 years back and was entertained by a bian lian face changing show while we waited. Though we went with a Chinese couple, our waiter/host spoke very good English and was very helpful. A good experience

Amazing , Incredible Experience , Great to See Real China.

saul was such a treat!!!! would love to see more of him :D

Haidilao entered Vietnam in 2020 and I think till now I've been there 6 times :D excellent food and customer service. And now I know about the secret menu, I think I'm gonna try it some time :D

Oh boy... He figured it out! He knew the secret menu thing! Can't let him leave China, we must protect the secret!

without tipping system ,the mechanism behind this high quality service is really something amazing.

I love that Saul guy already. Nice company!

Since prunes are made of plums, I can see how it helps with constipation 👍

I was very excited when I found out HaiDiLao was opening in Chatswood! Do you know that in China you can also order home delivery Haidilao? They will come with the portable stove and pot, help you set everything up, and they will come collect when you’re done.

I don't go to the restaurant often because of the pricing, but I do love buying their hotpot bases to make them at home

Woh never knew they have fanstatic manicure n more the hotpot to choose n mix yr own sauce awesome

In fact, the operation of Haidilao is still good. Haidilao still has to queue in busy places, just like in your video. At present, when everyone chooses a hot pot restaurant, the first choice is Haidilao. Haidilao has opened too many stores before. For example, my hometown is a small county in the central region. The county's spending power is not high, and because in the north, except in summer, no one goes out shopping after nine o'clock in the evening, and no one wants to. Going out has resulted in Haidilao not having many customers in this county and may face losses. For these reasons, Haidilao is closing some stores.

I don't know why... but every time I see your video, it makes me happy.... Thank you, Blondie.

15:41 The lovely Haidilao host spoke bye-bye with a Chinese accent🤣🤣

A bit of cultural background: most people in China don’t make reservations for dinner, they just show up at the restaurant and wait (if it’s a causal gathering, not for special occasions). That’s why there is usually a long wait around dinner and many restaurants provide snacks and entertainment for waiting customers.

I'm almost 5 minutes in and I LOVE this video! ive literally been laughing at loud throughout the video, like the keep your moth shut and stuffed animals ahh and I really like the vibe of you and your roommate!

Amy you are so good at editing your videos and I just can't wait for your next post

YESSSSSSSSSSS. I'm from Singapore and I love Haidilao so much over here. It's not just for the awesome tomato soup base (my most favourite too) and their service is just so great it makes you feel so happy when eating.

wow.. never expect such an experience, so blown away

The news is from last November from their earning call. They will be closing about 300 low profitable stores in mainland china slowly, that still remains 1000+ haidilao in mainland China.

Haidilao means a final pleasantly surprise as finally(Haidi) got it(lao)! Very delicious hotpot with self recipe sauces I tried it in Shanghai

Hot pot sounds good in this cold weather. 🍜

The BEST in service quality 👍👍👍

Another amazing China food video. You are AMAZING.

There is a Haidilao in Sydney too. Your parents will love it Amy.

What! No way! First time! Haidilao is such a great Hotpot place. Glad you enjoyed it!

i lived in china for years and never went to haidilao, i actually just recently heard about it from my chinese teacher! she raved about the customer service, about things like how they have hair ties for customers so they can put their hair up while eating. once i'm able to go back to china (i got stranded outside due to covid, i was in the US on winter break when things closed) i'm going to try to find one in my city!!

Great film! Thanks guys! If I went in there, I wouldn't have a clue even what to do!! Thanks for the subtitles, this is one for my reading practice as so much interesting detail

should try the mala soup based as well! it even can be customized to filter out the herbs dreg! so u will never bite the pepper accidentally haha!

I wanna see Saul in more future videos, what a great guy 🥰

Nice. Certainly different from the other vlogs about dining at Haidilao

This is literally the coolest dining experience I’ve ever seen! They have tables for while you wait for your table! Other places just have you stand in a corner or sit at some crowded sofas while you wait but they got full on tables and chairs with snacks and drinks. This is the coolest thing ever. I have now decided I need to visit this place when I one day visit China. Even if I’m not a big hotpot person, it’s worth it for the experience. I will learn chinese just so I can go here. I did mandarin for a year at school and all I can remember is how to say “sandwich” because Chinese was really hard but I will try again just so I can go to this restaurant.

This restaurant is wild!

this is crazy awesome, I will definitely go try Haidilao in China with my family !!!!!! and as usual, another great video!!!

Absolutely love Haidilao! Everytime I go they are too busy for me to get my nails done but honestly the waiting experience is pretty fun. I end up filling up on the “waiting” snacks and have to go light on the hotpot 😂😂

Saul: there is no other option when it comes to hotpot. Literally any local hotpot restaurant in Chongqing or Chengdu: am I a joke to you? As a Chongqing native I have never been to Haidilao for the entire 27 years of my life and I tend to keep it that way LOL

Sooooo cute the plush!!

When my friend took me to Haidilao in Nanjing we had to book like at least one day earlier, and then we had to wait like 40 minutes when we got there. It was so good though...

2 things I like about Haidilao is their range of sauces where you can mix and match and their service.

Thanks for letting us know what Haidilao is all about. Very fascinating.

We love Haidilao in Singapore! The experience is everything haha

we need more Saul in your videos😆

Saul is so charming! Love this guy!

so much fun to watch you guys enjoy the experience ~

Omg can’t believe you only trying haidilao for the first time ! It’s the most commercialize China hotspot and tbh is the best one for me too, too bad during pre-covid times the queue is as long as 2-3hours and ppl still willing to queue for it in Malaysia , seeing u going makes me wanna go again !

The hand scrubs from Haidilao are next level

ok but Saul is literally the best person for your first time at haidilao, my first visit feels so boring now! can i rent him when i go back to china? 😂😂

Me as a chinese, growing up eating hotpot. Still, So impressed by Saul' s hotpot skills.😂😂😂 Learnt a lot from him, well done!

I did not know you can make your own hotpot base in HAIDILAO, what the.... gonna try next time.

This guy is a legend… a hotpot god

Oh dang, I read about Haidilao closing 300 stores! Need to go to a local one soon! Thanks Amy :-).

I'll definitely get a Haidilao after I finish quarantine at the moment (6 days to go, back from Aus) 😀

That noodle dance reminds me of the fajita sizzle you might hear at a Tex-Mex restaurant😅

I can't believe you've never tried Haidilao in Chatswood but the stores in China are where the full-on experience is.

😱 I’d have thought you tried it years ago! Better late than never 🤣

the teddy bear thing is 100% though. The one in london gave me a teddy bigger than i was... They were also super happy and even more polite and helpful when they realised I could speak some chinese

First time to learn that they are famous for their tomato base. I bet most Chinese still go for the spicy special base. I have been there just a few times. Absolutely loved it. Been to the one in Flushing NYC. It's just way pricy though. Two people paid for almost $200. Uhhh, hope it's more affordable here in the US. Also please open more in other cities.

I love the duck blood tofu from haidilao

Good job! As a Chinese, I have been to haidilao for almost 20 years, the first time i tried haidilao was back in 2006, I was in kindergarten, and my granny brought me there, then I fell in love with hotpot. As days goes by, haidilao has improved a lot, and it’s still my favorite dine when I want some hotpot

When you want to visit Haidilao, Better Call Saul!

When I was in China a few years ago, While you waited you could make paper cranes in exchange for money at Haidilao. One crane = 1 yuan. I’m not sure if it’s still a thing.

Their service is superb. I went to one in Beijing.

so friendly and enjoyable

If you're trying so sound American, say to-MAY-to. This video made me hungry! Yum!

Haha Haidilao just opened near my house woohoo🥳🥳Sending love from southern Malaysia🥳🥳

Beanie好好看！我也想吃海底捞，直接看饿了

Saul's Mandarin is fluent, well done

哇哦 赶上前排了！加油

That is a cool place.

Haidilao Opens its Branch Store in Indonesia too