Dang, if you have more problems be sure to reach out to Bosch before that 1 year warranty is up.

Dang, what's the game plan? Will they replace it? Or can you return it to where you bought it?

I had a similar experience. After waiting weeks for Bosch to send their "authorized" Bosch repairman, I only received excuse after excuse that it was my problem, an install error, etc. When I called up an independent repairman I use for rentals, he pointed out the defective gasket in the Bosch supplied hose. There's a reason the Google and Yelp reviews for BSH Home Appliances (who directs Bosch's servicing) are dismal.

You bet!

Yep, they are a crapshoot. Not sure what I'd actually recommend at this point.

Bosch (different models) take the top spots on Consumer Reports. I wouldn't have anything else, but I guess there is a learning curve.

Oh yes I have come to hate the word "smart"

Be careful when deciding to connect your dishwasher to Wi-Fi. I tried doing that today. Then I read the privacy notice on the app I had downloaded. I realized how much information I would have to give up *voluntarily* by agreeing to their terms. I decided to leave my dishwasher dumb.

@@californiahiker9616 yeah that's no good! Mine doesn't have a wi-fi option.

Awesome. Thanks for sharing!

Awesome. Glad to hear yours is working well!

That's awesome. Yeah I had a 300 that was great and never had any issues. I'm guessing there's a bad batch of the 800s and maybe they've addressed it.

@@poodledad I think you could be right about that.

You just needed to replace the door rope that keeps the door from flopping. I had one like that. The part was like $10

I just bought one today, now I’m nervous!

@@carlislaton7354 i'm assuming things went well for you? I'm looking at this or the benchmark.

Ha. Sorry you are having trouble. Good job keeping those seals clean!

It’s “sea salt” and I believe from sherwin Williams

Oh dang. Hoping you can get it taken care of.

Correct! Mine cracked!

I switched to white vintage and it’s better with that issue. Still having door seal issues

@@poodledad white vintage or white vinegar?

Do you add the vinegar to the rinse aid compartment?@@poodledad

@@poodledadMy wife is asking if you can use vinegar instead of rinse an all the time. She said it’s cheaper

@@randydowell3902 Yes that's what we have been doing. Also probably better for you. I think I mentioned that in the video with the vinegar it doesn't seem to spit it out all over the place. Or if it does, it just dries up and we don't notice.

Awesome, glad it helped. Let me know what you decide to buy.

@@poodledad called a few places. I found that Costco sells Bosch - I may buy it ( 800 series ) - a friend / plumber says he can pull out / install . they have a sale till 9/6 . JDS/CT. - hope it works - replacing a 15 year old Bosch

It was just after the one year warranty expired that I started having issues. The rinse aid issue showed up maybe 4 years in. The install issue with the brackets has been ongoing since install.

I agree, that middle rack just doesn't want to sit properly. Im guessing it's because of the various ways it can be adjusted.

Dang such a bummer.

I'm not sure really. I had a 300 years ago and it was great and gave me no problem. My guess is that Bosch had a batch of the 800's that had some serious issues. Not sure on the 500 unfortunately.

Definitely a smart dog. We are hooked on the standard poodle and wouldn't buy another breed.

@@poodledad I can totally understand that. There is a reason why they were used as circus dogs. I'm not sure if there is any breed that is smarter or more lovely with families. I had a bijion, which are technically part poodle. She was pretty damn smart too

Great tips. Thanks!

This dishwasher sits on 3 feet, so irregularities in the floor have no effect. In particular, an uneven floor cannot twist the chassis.

Awesome!

I believe I got a lemon. If you watch my other video where I discussed the water tap error in detail, there are hundreds of comments of folks who had the same issue. I think they had a bad batch. I have reached out to Bosch and they won't help me. I'm about to scrap this thing unfortunately. I've adjusted the feet, adjusted the rinse aid settings multiple times.

@@poodledadThree letters….BBB…They are you’re on defense as a consumer and I SWEAR by them.

Glad it was helpful

Oh no! That’s no good. I sometimes use white vinegar in place of rinse aid. Seems to work well.

Thanks. I’ll try that. I don’t love having to add chemicals if I don’t have to.

@@user-gz5vv5dk4ddid you try this? Does it work? I need to buy a dishwasher tonight, if it sucks at drying I’ll get something cheaper (I won’t use rinse aid but I’ll use vinegar)

We just got a new 800 series (3 days old) because our last 800 series we had for12 yrs needed to be replaced. We loved it. We hate the new one. The door is flimsy and the technician said we must open it only in the middle of the handle…really? it doesn’t dry, even though it has the new crystal dry. I live in the desert…I should let the hot outside air dry it…because the feature doesn’t work. …we were told we have to wipe all the water from the inside door after every wash. Whaaaat, I now have to clean my dishwasher after every wash…that doesn’t make sense no matter how u try to spin t. I’m trying to take it back. Don’t buy a Bosch 800 series. I hope ur able to get a different brand.

Dang. Sorry to hear. Yeah, mine is approaching 5 years old. I just posted a video overview of a brand new one to compare. Honestly, kinda looks identical but the door did seem to click tighter, so maybe they fixed it? kzfaq.info/get/bejne/p8Vilc6pmLvFc4U.html

Yeah, I haven't had good luck with this Bosch 800 series, though my 300 before was excellent.

But at least it’s really expensive! 😂

Our cheap Kenmore causes condensation all over our granite too it drives me nuts

Yeah I'm in the same boat. This will be my last Bosch.

If you had the Lowes Protection Plan they would have reimbursed you the cost of the dishwasher (100%)..

Yeah this one doesn't dry very well.

@@poodledad That's because you stopped using the rinse aid. It's a vicious cycle.

The exposed heating element in most dishwashers was the exact thing I was hoping to avoid in getting a new dishwasher so many years ago. The Bosch heats it's water inline with the pump so there's no danger of melting your plastics. As long as you use the Crystal Dry setting on the button panel and use rinse aid, your dishes will be perfectly dry.

@@InexplicableBillwhat if I don’t use rinse aid? I don’t want chemicals which is all rinse aid products. I’m reading you can use vinegar as alternative.. might work. But it won’t dry at all without it?

​@@Mary-bw6go I think that drying without rinse-aid is just more likely leave water spots on your glassware. This is especially true if your water source produces "hard" water (an excess of calcium and magnesium). My town's water leaves terrible calcium deposits on our cars when we hand wash them in the driveway unless we're cautious to hand dry when done. If your water is like this you could possibly put a special filter on the water line to your kitchen sink to reduce the "scale". I too worry about the chemicals in rinse-aid, I just haven't gotten off my butt to do anything about it yet. 🤨 Maybe those chemicals have made me lazy. 😜

That's all you need!

Hard to know. I feel like appliance brands are a crapshoot.

Look into getting a Miele

I think you are correct. Or I think they had a bad batch of these which had door seal issues. But if you read the comments on this and my other video, I'm not the only one. There's a reason these Bosch videos I made have over 300,000 views.

I’ve had that. May be not enough food particles on dishes so soap isn’t grabbing onto that. I usually only fill bottom portion of the soap dispenser.

are you using Finish tablets? Also, don't rinse your dishes but just scrape all the food/stuff off. Might help.

It definitely doesn't dry well. Glassware will get pretty dry, any plastics will still be very wet, even after the 2 hour 09 minute cycle.

When I use the normal load and crystal dry mine dries very well! If you do the quick 60 it does not dry.

I just bought the new 800 series a few days ago and it doesn’t dry.I’m trying to get my money back. I’ve had two Bosch dishwashers and have loved them. The last was an 800series. After this 3 day old one goes, I’m not going back to Bosch. Such a disappointment:(

awesome. yeah I think they had a bad batch, especially given the number of comments on this and my other Bosch video complaining of the same issues. Glad you got a good one!

How long have you had yours?

@@billiekempf1640 Going on 4 months.

yeah it's a bit of a crapshoot

My 300 series was awesome. Then I "upgraded" to the 800 and it's given me continual problems and given the comments on this and my other videos about it, seems to be an issue.

We had an OLD SHU995 wassher for 22 years... Loved it! . Replaced it with a 300 Series, It was ok , BUT The noise levels we far from our old SHU995 , so we rapiddly got the 300 Series replaced , with a 500 Series... It as quiet as our OLD one ... So basiccly , Be Aware of the NOISE LEVES diffrences between the 300 and the 500 series So far it has been very well behaved... but it still brand new So were verry happy

Dang, yeah not sure. maybe using too much detergent? It doesn't take a lot.

Dang that doesn't sound right. Yeah they wouldn't help me with my issues either but I was just slightly out of warranty.

Yes, mine is always wet and I've seen many complaints about it not drying well.

Definitely. My guess is given the comments on this and my other bosch video they had a bad batch of 800s with door seal issues. My 800 watertap error video has 170k views and hundreds of comments of users having the same error. Maybe they were all installed incorrectly, or there's a batch error on some 800s.

Just bought the series 8 4 weeks ago. Interface is on the outside. What a stunning machine and I don’t say that lightly. And I don’t work for Bosch, lol. I’m just being extremely honest. Bone hot dry and near perfect washing. Appliance store installed it for me. Cheers NZ.

@@johnmartin7158 Awesome hope it last a long time!

I hate our new Bosch dishwasher! Wet dishes and as noisy as hell.

Sorry to hear that. Honestly I'm not sure. Bosch was supposed to be the reliable brand but I (and many others if you check the comments on this and my other Bosch video) have had issues with the 800. Appliances are a bit of a crapshoot.

WHOA! I'm looking for a new dishwasher... sitting here at our AIRBNB that we have been living in for a month. Our kitchenaid dishwasher (KDPE334GPSO), 2.5 years old, failed and was leaking from the motor diverter, (unbeknownst to us). The water went back, not out to the floor where we'd see it. It soaked up into the drywall and traveled under the hardwood flooring to the next two adjacent rooms. We finally noticed a problem when dark spots started appearing on the living room wood floor. Nightmare! Thank goodness for insurance but it's been a massive mess. We're definitely getting a dishwasher with leak detection. Our insurance company is going after kitchenaid to recover money for the damages. The guy who picked up the dishwasher, for analysis to submit to court, said he sees stuff like this all the time.... it's his FULL TIME JOB to write up appliance reports for court! Yikes. Why wouldn't leak detection come as a basic feature? SMH. I LOVED this dishwasher besides that, lol. :(......

oh my goodness - the same story! Exactly!!! We had a lawyer contact us but they already hauled off our old dishwasher! My husband didn't know they needed it. Sounds like the same exact thing! That is crazy! Ours was the KitchenAid KDTE304DSS. I understand the massive mess! We finally talked our insurance company into replacing the cabinets which are now in. Floors start on Tuesday. Then granite, new dishwasher and disposal installation, faucet and then HOPEFULLY home by November 11th. It's really screwing up my Christmas decorating plans! Sorry you are going through this too - it stinks!!

I’m also not sure what to buy, whether the Bosch 800, the high end LG or top of the range Fisher & Paykel. I’ll be purchasing in 10 days time. Wish me luck. Every model in the world has at one stage or another had a bad review or owner disappointments.

Hard to know. They all seem like a crapshoot at this point.

I think it's random. In the time I have had my Whirlpool Gold, my aunt has had 3 dishwashers, including a Bosch. Her experience is the brand doesn't matter as they all last 3-4 years regardless. Buy an extended warranty and you should be covered. Best of luck.

Unfortunately I have not heard of that one. I'm not hearing any noise from mine.

Thank you. Actually, I went by Best Buy and rotated several Bosch and other brands lower spray arms, and they all make similar sound. Bosch perhaps even less than other brands. I am surprised that that there is no smooth gliding on those arms. There must be a reason for that, I suppose.

@@ewadavis2303 When the dishwasher is running the spray arms are lifted by the water pressure in the system. When it's not running the spray arms or sitting on the plastic guide bushings. The noise comes from the contact of the spray arm with the guide bushing.

@@johnchilds9795 Thank you very much. This makes perfect sense. I very much appreciate your explanation.

It's #SHPM78W55N

The 2 in your number is a Z. We finally received ours yesterday after waiting for it since we ordered it from Home Depot in May!

That could be it.

Great tip! Yeah the top can be a good option. Do you have granite? Ours is granite and they put a metal clip under the granite but it can only be attached to the dishwasher with very small screws.

@@poodledad Yes, we have granite. Under the granite there is a wood support beam (after the bullnose of the granite ends) where I screwed the clips into place. Dishwasher is flush with cabinets. 👍

I think i have the same dishwasher I replaced my heating element around a month ago but I have had the pump and control board replaced within the first year. My current control board seems finicky now. Currently looking at Lg dishwasher if problems continue. Other than that I like my whirlpool … my parents have a fridigaire but I could not see a drying element so no idea how it dries.

I was done with my whirlpool after it set on fire so I replaced it with a bosch 800. Never a whirlpool product again.

Awesome, hope it works out well. maybe you can get a black friday deal this November.

The problem with your solution to the rinse aid issue is that Bosch relies on rinse aid to help dry the dishes since there is no heating element. Are your dishes dry after the cycle is complete?

@@jericlackett2547 So I did end up buying a Bosch just before Thanksgiving. I tried the free sample of Finish rinse aid, no rinse aid, Cascade rinse aid and vinegar instead of rinse aid. I have changed my mind on rinse aid and prefer the Cascade as it is cheaper than Finish and does the same job. Some plastics (mostly those with a lip) do come out wet, but everything is dryer with rinse aid.

Oh wow, unfortunately I have not heard of that issue.

Yes, that's one of the issues I've been having. I posted another video on that one: kzfaq.info/get/bejne/bpxpqcp30bKlnok.html

kzfaq.info/get/bejne/pK2dratixLyphqs.htmlsi=uXeX-TGPRSUmIAEw

SHPM78W55N/11

Hmm not sure without looking at it. Have you had any luck?

Yes, sorry to hear. I've heard lots of comments about the drying. Mine also doesn't dry well.

Seriously. What is that error supposed to mean?

I'm not sure really, I've found appliances to be a crapshoot.

That seems like the best option at this point.

I mean absolutely!

That's good to hear. I wonder if there was just a bad batch. Mine worked great for about a year but has been a lot of trouble ever since and given the comments on this video and my other video about the watertap error, I'm not the only one.

Thats good! My guess is that they had a bad batch of 800's.

Yes it's a tough choice because all appliances seem to be a crapshoot. Hard to know what to recommend.

It's possible the door sealing issue which leads to cycles stopping and the watertap error is from install error. Not sure that explains the rinse aid all over the place though.

@@poodledad I examined that machine in Home Depot yesterday, and there’s a seal on the jet dry receptacle that I think could potentially become worn over time… I know several people who have owned Bosch machines through different models. They defend them vehemently. Plus the fact that 74% of service technicians recommend Bosch, while less than 1% recommend lg…

Accurate! The floppy adjustable racks r annoying.

Not sure. mine does have a speed 60 cycle, but I'm not sure if it has a rinse option.

Dang. Gotta be the door seal issue. You can try the cleaning remedy I put in the other video about the watertap error

i have not tried that. Is that in place of rinse aid?

@@poodledad I guess my link got deleted, but the 800 series should include the Crystal Dry as part of the 800 model. Maybe your model is an older 800 series?

@@kcsupratt Mine is a 2018

@@poodledad Not sure if Crystal dry was around then. All I know from what I read that the 800 Model that uses Crystal Dry feature on the 800 series will definitely help drying plastic quicker. Also using Jet Dry help. I am still debating to upgrade my 20+ year to the new 800 model.

Yeah I would have guessed I just got a lemon, but my first video on Bosch issues has over 150k views and hundreds of comments with other owners having issues. I had a bosch 300 for years with 0 problems, but this 800 has been nothing but trouble.

@@poodledad I have mine with zero issues, it's best dishwasher I ever had. The drying is superb and no more water in plastic containers. I did some digging and according to repair data Bosch is second most reliable dishwasher brand out there. I honestly think you might have gotten lemon.

Great idea!

Yeah the doors seem to be the biggest problem. How long have you had the 300?

@@poodledad Week 2

Good call. I'll have to look into replacing those as well, maybe it would fix some of the issues I'm having.

I've had a few people recommend that

I'm not sure. I haven't had that one.

We purchased the 500 with AutoAir and installed it in February 2023. Have had no issues so far. After extensive reading of reviews I have adjusted the settings for the rinse aid and intensive drying to reduce the rinse aid and engage the extra drying. So far , so good. I would purchase the same unit again unless I needed a specific feature only available with the 800 version.

I read where the 500 series was involved in a class action lawsuit due to fires. Google it!

Love the 500

At this point I've adjusted just about everything. No idea on the rinse aid issue as that just started happening in year 3 with no change to how we load the dishwasher.

I wouldn't buy one, but it's also possible I just got a lemon. I'm planning to replace mine after 5 years because it's constantly giving me issues.

@@poodledad .this is good to know. Have you recently heard this

My 800 is working just fine. Reviews seem to suggest these aren’t issues most of us are facing.

@@drepark2294 Could be. My guess is they had a batch with issues. Just talked with a friend who had the seals replaced on his 800 during warranty period due to leaking.

My brother in law is a contractor and he said, Get a Bosch out of all the ones he could have recommended.

Thanks!

Probably a good idea.

I am also researching for a new dishwasher and saw people saying that their Miele has racks that are rusting. 🤷🏻‍♂️

⁠@@garymateas7729 I saw that one review too. Dismissed that review . Something like that would be widespread. User error. Probably detergent.

Oh bummer. I don't know anything about Asko unfortunately. Hard for me to recommend the Bosch 800 given my issues and all the comments on this and my other video.

@@poodledad Loved my ASKO. Just died after 25 years. Biggest problem with Asko is finding someone to repair them.

Oh dang. I switched to white vinegar and it has been working better.

Clearly there's some obvious issue then I would persue

Which specific issue are you having? Yeah I don't blame you for giving up. Someone mentioned replacing the seals and I wonder if that's a longterm solution.

My 3rd rack seems to clean well. Yes the second rack doesn’t like to seal. A bummer of an expensive machine.

Glad your third rack actually works. "fixed" the dishwasher by vacuuming out the air cycling channel to the crystal dry fan. That worked for a week, now it's broken again. Not sure if I'll try that again, replace the fan, or to to sell it for scrap and get another brand. E:07 error code is not easy to find good info on!

My theory given the hundreds of comments is they had a bad batch of 800s. I don’t have any of these issues with my 300 series Bosch. Appliances are a crapshoot.

I'm really not sure at this point. I've had a number of commenters agree with my issues and some say they had no problems. I wonder if the 800 series had a bad batch that had issues.

It beeps if you hit the start button and the door isnt closed.

Yeah unfortunately I'm in the same boat. And they are about the most expensive appliances you can buy!

Is yours not staying shut? It should click shut when you slide the cover over. If it won't, maybe it has some junk clogging it up.

@@poodledad thank u! that worked!

I've actually done that quite a bit and it seems to work just as well and doesn't cause the staining issue.

Definitely, i've had this thing in and out a number of times. The tightest I ever got it is where it's currently sitting, and it is out a bit far.

@@poodledad usually depends on how you setup the power incoming, junction box or cord directly behind the units keeps you from installing to correct depth.

wow I haven't heard that one. Yeah maybe that is gunked up.

That seems better than what others are struggling with where the door won't seal properly. Maybe you have an updated version?

@@poodledad maybe. But I don’t like it. And it has nothing to do with the door.

Do you know if this Bosh 800 23.56 inches can fit in 23.75 inches wide space? Thank you.

Great thoughts. I do clean the scale, not sure what's up with that as I didn't have that issue on previous dishwashers. Maybe our local water has changed. In my other video I go over cleaning the seals frequently which should lower the chance of the watertap error. I tried every rinse aid setting with no luck. On some cycles it was just dumping large quantities of it and I couldn't figure out the rhyme or reason. I switched to white vinegar and haven't had the issue since. Thanks for your thoughts!

I have a 20 year old Whirlpool, hard water, and never had to wipe the seal. I just can’t find new racks and the old ones are breaking down.

I've been hearing /reading about dishwasher powder toxicity, in the minute amounts that would be expected to remain on clean dishes as residue. I have been wondering if white vinegar would work to get that off. You may be doing your long-term health a big favor by switching to vinegar. @@poodledad

@@WontSeeReplies If you are feeling up to doing some handy work, you can repair the racks. Clean the rust off and add ReRack Dishwasher Rack Repair ($13 - $15). The ReRack is a plastic coating so make sure to be in a well ventilated area when using this stuff. I would suggest using an N95 or above mask too just in case and some gloves (non-reusable). They also make rack tips that you can install along with the ReRack. I did this to my bottom and top Whirlpool racks a couple of months ago and it has worked pretty well so far. Some of plastic has come off from me over coating. The tips discolored after spaghetti night. Hope this helps.

Well the third rack is removable and the middle rack will move up and down easily. So, I actually think it has pretty good options for tall items.

Could be. As I mentioned in the video the install has been attempted multiple times but the clips that come with it are too pliable and won't stay in place.

Awesome, I do think they had a bad batch of them given the comments here.