Now i realize that my decision to buy honda highness in 2020 during its launch time after cancelling RE bullet , was a wise decision. Now after 2.6 years covering 30,000kms , the engine quality is awesome and feels much refined with nil issues on its engine part.

Sad to see this happening again! I faced such ignorance with my thunderbird years ago. No doubt they make some awesome machines but some issues that comes with bikes even the technical team isn’t aware of and that’s a nightmare. This led me to service my bike with local mechanics 😅

You should file a case in consumer court if you faced the problems from the beginning. Use all the proofs you have and things would turn in your favour (maybe even a replacement).

Watched the full video. I agree to almost all the points made here. My friend has a GT Continental with the same issue but unfortunately he does not even want to admit that the bike is faulty. Such is the cult that RE has made. Further, RE dealers are mostly arrogant. The customer service is slammed. There is no respect for a general customers especially when he or she is new to the brand. Despite of all this, the cult continues to grow because Indian market does not have better options.

Bohot dukh hota hai jab aap ka mehnat ka paisa iss tarah barbad ho jata hai 🙏 The expert opinion by Mr Vishal was ridiculous. Pata nahi ye 'expert' hamesha 'ullu ke patthe' kyu hote hai?

Even I faced such problems when I bought i20 Active Model of Hyundai in 2017. But I couldn't fight in the manner you fought. So, hats off to you.

Today i paid 10k booking amount.. but after watching this video I canceled deal.. n i will go harley davidson x440

Royal Enfield doesn't seem to have a Quality Control department... They seem to have outsourced it to customers.... Sorry bro... It is indeed painful... I like HERO for this.. Even though there is a skill deficit with some of the dealerships... They do not hesitate to replace parts and keep the customer satisfied.

Same problem I had with my new classic 350 bought 10 year back..I had to visit multiple times service center and finally had to adjust and became habitual to bike...

its common across all the service center, uneducated staffs will try to avoid fixing issues with some bs

I know RE from 1969. I kept Enfield till 1984 . Than my son bought it again in 2001 n kept it till 2009. Now the problem with RE from last 60 years is their bikes need constant touch ups after every 500 km from a mechanic who knows RE not who is working there agencies n doing basic stuff like engine oil change n all. If u have that mechanic who is taking care of ur bike like I told u after every 500 km than RE is a delight otherwise chain set , rear braking pads, tapet adjustment, overheating winters lol, crank life ,chain set life all these problems will hit your pocket hard . Believe me it's still same with RE . Find some good outside agency mechanic if you keep RE. Agency staff knows nothing of this bike . This is my 60 years experience with RE n I have rode whole India on it I literally mean that .

Check wheel balancing, if not- Chassis, swing arm or alloys one or more of them are warped. All the best trying to convince RE about the issue - they'll never listen. Keep emailing Mr. Lal, he's a nice person and will respond, only then there can be a solution.

Ek purani kahawat hai ... Bacche, kutte aur Enfield... doosre ke ghar hi acche lagte hain 😄

Hope your problems get resolved soon! Thanks for spreading awareness

Bhaai ek similar scene I have experienced in childhood with my bycycles, try diagnosing in this form: 1) Place the Bike in Double Stand and make sure the front tyre has touched on ground while on main stand, keep the handlebar/position straight, 2) Come in front of the Bike to some 2-3 foot distance from bike, 3) Watch/Observe carefully the angle of front wheel/tyre from top to bottom or bottom to top like from: Sky to Ground or Ground to Sky, 4) Observe if the front wheel between the fork pipes looks properly straight or looks somewhat tilt from Sky to Ground or vise-versa. If the wheel looks tilt then this could be the root cause in which the tilted wheel from its root/axel is causing pressure on the steering from the direction right/left on the top/sky level. e.g.: if it is left side tilted or slightly tilted from Sky end then the bike will do some auto turn in left angle while riding. If it is right side tilted or slightly tilted from Sky level the the bike would feel pressure/auto-turn on right direction while riding. If this is the case then try aligning the front wheel 90' degree straight from ground and equidistant within the both fork pipes. 👍🏻👍🏻🙂

Shortcut me bolna bhai 26 min me poori movie banjati he 😂😂😂😂

I burnt my pocket and heart in 2008 with Thunderbird and never turned to Enfield ever ...

So sad to hear the ordeal you gone through. I am planning to buy and upgrade to super metor 650 as I already own RE Machesmo. But now I will explore other options. Thumbs down to RE Service centres. Thanks for this informative video.

Very well explained. I had the same issue. I bought classic 500 in 2013, bike started going right side while riding I faced lot of shoulder and wrist pain bcoz of that I showed it to showroom but they couldnt diagnose it. After years of trying to service centers I showed it to my local mechanic Hussain he said " bike ke tyre ka pichewala chimta bend hai" when he actually removed the bend was very much visible I replaced with new one and problem solved. But I had to face the one side wear of tyre which I changed immediately and sprocket damage. RE don't accept and diagnose their manufacturing defects. And.local mechanics are far more efficient in solving such issues.

It seems that the dealership sold you an defective bike on purpose. And tried to mask issues with Royal Enfield.

Some RE service centers really need attention from the company, I faced service center related issues earlier,. but some are very good, you need to search them even if they are far away from your residence. For me it looked like cone set issue.

Was planning to book this but after watching this video will go for triumph scrambler 400x thanks buddy 👍🏻

Always try to buy a bike/car from a company owned showroom.

Eye opener. I was looking forward to book a meteor, but now will look for other options.

I was about to book this bike , this video changed my mind, thanks for sharing.

Hats of to you. Your comments are true and genuine.

you are right Saad, I had bought a classic 350, and had issues with it since day 1..ending up selling it, now need a new bike , was thinking of going back to RE, but watching your video reminded me my experiences.... so no longer RE.... i will be going Honda

Thank you for your informational video. I wish apki problem jaldi solve ho Jaye. And royal Enfield should take your problem seriously.

I was about to book Scram 411....then one friend father asked how long are u going to use it.He strictly told me not to go for RE its scam bike...He suggested me Honda CB350...till no issues at all...Best bike till now.

I faced the same issue with classic 350. I had to visit the service center every Saturday and Sunday for the first 7 months. The bike was turning right, the speedometer was jumping, the spokes were loose. Yes faults were from the date of delivery. I started visiting the service center from the second day till 7 months.

I had similar issue when my bullet 350 front wheel drum cracked within an year of purchase. I was told by the service manager that it happened because of potholes 😂. At that moment I had to compare bullet with hero #splendour which goes on without any such complaints for years on Indian roads. Anyways, I managed then to get it replaced because the bike was still under warranty. With all the RE service experiences, I finally moved away to Honda, living a happy life ever after.

Planning to buy SM650. Took a test drive at RE Kailash Colony and noticed a right pull in the test drive bike. Thought it was some mundane issue. But it seems that its pervasive. Somebody had correctly pointed out in the comment section that RE is like a lottery. 😢

Great points but you were very repetitive and the video could have been at least 30% shorter. But you were outspoken with names and service centers and brought out the true problems which is very very good. Have a broad script in the next video and stick to your correct stand. God bless you

Excellent video bro, I feel bad for a high paying customer

If the same issues would have been faced by a customer in america or europe...they simply replace the bike with no questions asked. Lene se pahle sari baat clear kar leni chahiye regarding replacement. Its good tht you made a video on youtube. It will bring a bad word of mouth and will hit the company's sales.

It’s a clear case of defensive piece. You can ask for replacement or get help from the consumer court

I’ve had the same issue with STD 350. I escalated it to the highest possible level. In the end they changed my chassis. The problem was resolved but not 100%. After fighting for 2 months I gave up. Now riding the same 350 since 2014. Will switch to triumph soon.

Sad situation that you have to go thru.... just a few thoughts on this. 1 Todays new age engines have spring loaded tappets which automatically compensate for the need of tappet settings, if this is REs 500 km check list, I seriously think there's something wrong here. 2. Your pulling to the right side is most likely happening because your bike was dropped / fallen ( explains the bent handle) by someone. Worse case scenario the Chasis is bent, which many Himalayan owners have complained about in some case broken contests n Ts. Hope you get a repaired or ask for a refund.

Bhai mene aapki video dekh ke booking cancel kardi

I couldn't want to purchase royal Enfield motorbike...in future... after watching this video....thank you so much bro...🙏🙏🙏🙏🙏

I had the exact same problem To check alignment leave the handles on high speed. It shud go straight. I bought a RE machismo in 2001. No help from dealership. RE is the worst

Maine bhi celestial red book ki hai. Mai bhi pahle test ride karke check karunga. Achcha idea diya brother.

Bigg Thumbs up 👍🏻😎 for Your challenge and Efforts 👏🏻. 😢so sad experience Brother. You did Great job 👏🏻👏🏻👏🏻. Support From Hyderabad

I have faced similar issues when I bought my STD 350 in 2012 .. thought things would have improved over time and was planning for Meteor 650.. thanks for your complete video .. now I am planning for Triumph which values customers and supports 👍

The royal enfield guys are total gwaar . I feel for you bro, even I have meteor 350 after first service they spoiled my clutch adjustment. And asked to rate them 5*

Consumer court pe case file kariye.. that is the only option

I was thinking about this bike. But after your review I changed my plan. Thanks for your honest review.

When I complained that test Bulllet 22 still tilts on the right, the salesperson said that this a "feature' in bullet!

Thanks yeh baat humaare aage laane ke liye Ab mein ROYAL ENFIELD Consider nahin karunga

I think I have to postpone my plan to buy RE 650, would like to see 3-4 year of performance by other buyers or switch to other upcoming cruze bikes.

I had a bullet standard 350, which gave me a similar problem. I got the front wheel spokes balanced. It is a simple procedure where the wheel is dismounted placed on a stand and rotated. Any wobble in the tires is noted and spokes length adjusted. Pl try this out.

Very bad to see this happen to you. Hope it gets fixed soon.

Its because of the Bike chassis is bent at some place, this has actually happened with the first batch of Classic 350 2011

Service centre is available everywhere but not good service team

1.Gear hard hai to clutch adjust kijiye, hardness chalijaygi 2. Handle right me ja raha hai kyu ki A. Handle bar tera hai B. Shocker adjustment failure C. Bearing issue ho sakta hai

Bahut aham jankari di aapne!! Isko chhodiyega mat...grahak suraksha me aap shikayat kar ke dekh sakte hai....

We will support u bro....

Had a faulty fork seal on my Meteor 350 from the date of delivery. Thought it was just grease that got on somehow when the bike was delivered but turns out the oil was leaking the whole time, even when I was driving it out of the showroom. I was too excited that I was blind to this detail and didn't pay much attention until the oil literally started dripping out when I parked the bike after like 7 days. Went to the local mechanic as I was kinda worried ( I did go to the dealership first but they said I had to book an appointment unless its an emergency, like bro my oil was literally dripping out at that time too) and the dealership was quite far from my home, he inspected it a bit and said the seal had some metal pieces that might have got on during manufacturing. I went to the dealership again and they asked me for 1500 Rs to fix the issue, which I felt like was a bit too much. Spoke with my mechanic first and he told me he can fix it for only 500 for me if I could buy a thunderbird fork seal and I did that instead, no issues till today.

Definitely, a case of bad quality check stage unless there was any impact during transportation to dealership. 2.4 quintal vehicle doesn't depart from straight line unless a force is applied or it is aligned to go that way. Your case is bad alignment. Agar consumer court se bhi nyay naile toh chassis ko align karwa lo, bhai.

Definitely, CHASIS is bent and NOT aligned. It is a manufacturing defect. Go to consumer court and get either NEW CHASIS or vehicle replaced or get refund.

The obvious reason for which the handlebar tilt issue generally arises is due to faulty bearing either in rim hub or frame to T connector.

Keep sending email to the MD bro, i had the same experience with my dominator Once I sent an email and tweeted my issue to Rajeev Bajaj sudd6enly entire Bajaj was ready to help me resolve my issues with the bike.

Guys go only for foreign companies like Suzuki or Honda or Yamaha for quality

Sad story! I would suggest getting a technical expert to check it and send a legal notice to RE directly mentioning how a manufacturing defect is not being accepted by the company & a replacement is not provided. Go to consumer court if nothing desired comes out. Best of luck!

Lagta hai Royal Enfield ke dobara doobne ka time aa gaya hai

U should have done a pre delivery inspection

RE desert storm 500 is a faulty bike too which I own since 2015. It had fuel pump problems various times and bike did not start. I have changed fuel pump 2 times still problem persists. Bad investment for such bike.

Bro yeh bhaut normal issue hai service centre diagnos krne ni aya bike truck se load unload krte time yeh ho jata iski aap handle t repair ya phir change krva lo bike bilkul ok ho jyegi...aur rear chain sprocket ko change krna pdega alignment krab krne ki wajah se voh bend ho gya....yeh 2kam krva lo...bike tek ho jyegi....voh khange handle t aise krab ni hoti...bro ....yeh problem ati hai jb bike short distance showroom to showroom bike le chota truck pe.....normal issue hai (handle T) change krva lo.....

Bhai thanks for the video.. Main fasne jaa rha tha aaj... Ab nhi jaunga... Thanks a lot

I loved this bike and was planning to buy but knowing the service providers behaviour towards your hard-earned money ,now I don't feel like investing my money too. Thankyou. And all the best

Go for Wheel Alignment check and try to check front wheel bearing.

I bought RE Classic 350 in 2011 (6 month’s waiting) really faced bad experience same like u and they did not solved it... I sold it off. Ab to RE dekh kar mujhe ghinn ata hai 😡

Bro, please lodge a complaint with the consumer disputes redressal forum, asking for replacement of bike and compensation for your anguish. Something will happen👍

The issue is not with royal enfield , it is with the person working in service centre i also faced issues with xpulse from hero service centre and still facing the same issue

I am facing a different problem with reborn, it's get off in traffic and difficult to restart .RE services are v poor not qualified technicians are there .Now also having the same problem even after free service.

Bro i m with u case daalo consumer me

Dude better go to court

Sad you have to face this situation. Some of the inputs are very good.

Faced such issues with my new scram 411… gear shift is hard , clutch wire tight… and most funny fact my tyre tube got burst and it takes 1 day to replaced. They will open the tyre but they don’t have spare material and they can’t fix puncture…. God knows what they are doing

Bhai same thing faced by me in Nov21 I bought classic reborn from same showroom United Automobiles Wazir they denied me to take the test ride before registration I told them I will provide you total payment of the bike after that I need a small test ride for my satisfaction before registration he said okay and the payment as per we have decided for the test ride he denied it that it against of our norms and you can take the bike once registration is done it’s totally new bike bla bla….. Even my friends were there they also told me to go ahead and give them the otp for registration but my mind got stuck and I got rigid I told them okay cancel out my delivery I am not going to buy the bike without test ride so he got pissed and went back to the management and then he came again and said okay you can take a small test ride so I took the bike for a spin and on the first go I realised that something is wrong with the handle bar coz I have already taken 3-4 test ride of reborn classic from multiple dealership after realising that something is wrong with the bike and took a very small spin like for 300-400 meters and no one can say there is a problem with the bike in that much spin so I came back and ask the person that the handle bar is not upto the mark he replied and said that it’s a face lift and because of the fuel gage you are having problem of adaptability after a while you’ll be use to it so I agree that maybe he is right it’s a newly launched bike so I took the delivery went back and was using the bike happily until one of known appeared and he is the one who inspired me to buy the bike and told me that your handle bar is different and that was the day I realised that I was right at that time now keeping it to short I can relate your story same as mine when they got no clue of the bike problem they use to say we didn’t get the training and all it’s you only you are the problem 😂🙏🏻 why you have bought our bike why you are spending your hard earned money on us did we ask you no 😂😂so jokes apart if you have read this much then here is a valuable advise for you from my side if you want to buy anything whether it’s a bike, car, scooter, or mobile…etc then just wait for the second lot manufactured by the manufacturer so if there are problems so that they can rectify them and update in from the second lot manufactured so thank you guys for reading if you are here.. And one more thing helpful thing to the owner of this bike try to look out for the best dealership there and get a wheel alignment it work for my bike after changing at least 5 service service I got the one I was looking for…moral of the story is you have bought the bike you are going to adjust with the bike else you can sell it but believe the moment you realised that’s it there is is no solution for it you are going to chill with RE so brother I can feel the pain of spending that much money and still result’s zero so you need courage to believe that it’s going to be okay just get use to it.

I owned a classic 350 about 11 years ago (1st gen) and frankly I felt both the sales and service attitude was quite arrogant! Probably I think they just felt so entitled as they owned the segment! I am glad they have stiffer competition today but the attitude doesn’t seem to still change! Hopefully people will pay attention to this detailed review before placing their money on this brand! Siddharth Lal should pay attention to how the cash cow of Eicher motors is faring in the field with not owning up to its manufacturing mistakes! This is so unfair to this and others who have to go through this!

I have also faced similar problem for my Thunderbird 350x. It automatically pulls towards right side. Tried multiple different service centers. But none of them could solve the problem. Now I am living with the problem. 😢

It's factory issue , sad that after paying premium you hv to face this

Brother go for replacement.... it's a huge money you have invested...if this kind of problem exists definitely it's a manufacturing defect.

Brother ask the service centre to change the tyre. Sometimes it can be a manufacturing defect in tyre and we neglect that. Kindly check that n try

This is a rare and unfortunate case of MANUFACTURING DEFECT. Which can happen once BUT the way this brother was provided assistance and service after facing this issue is just not expected from RE. The managers and technicians played cover up here. Very unexpected.

Same thing happened with me but with Suzuki 😢 finally I had to sell it because it became too much mine was pulling towards left

Have faced a lot of issues with my Himalayan, being an adventure tourer I was always terrified to take in for a long ride

This is so sad, was thinking of buying new hunter, now i am not so sure....

Yes it's true all bike company treat the customers in same way.. I also bought a defect xpulse and till date I'm facing issues back to back..

same issue with my SM650, Pulling one side, just rode the bike for 600 KM & facing the issue. pls dont waste 4.7 Lakh for such brand.

RE service centres are the worse. I have a classic 500, till date its gear 2-3 shifting is stuck and problematic. No service centre has been able to fix it. Am used to it by now. I am now finding local mechanics are better at RE wirk than service centers and cheaper too. Thankfully.

My scram 411 handle bar is offset too. They couldn't fix it in the 1st service after keeping me waiting the whole day. Now they have kept the bike for 3 days already to fix it. They didn't service my engine head. Now the engine is akso making more sound. I hope they will fix my bike.

Tapid adjustment within 500km is an absolutely GIMIC, 2nd or 3rd service is fine for this

Bhai i just bot interceptor on 3rd June 2023 and ABS light was on since day one today its day 3 i own the bike and the service center does not have the machine to connect to the ECU and clear the errors.

I was already doubtful about after sales service of 650 and now you made it clear. just booked 2024 duke 390 instead of this all show no go manufacturer.

I watched this felt sorry but if I now go for shotgun 650 please advise

I even own one of these. I accept RE is 1/5 in quality.

Will the bick stops or shows missing when going out in rain I have old Re classic 350 which has the problem in heavy rain and when giving gor water service. I am riding 350x thunder bird it too stops in heavy rain I started hating RE I think Honda is better.

Today i went to Royal ENflied showroom. They said Himalayan is discontinued and only SCRAM 411 is available. Is it true ?? Few days i saw video on Himalayan 425 !