These products are genuinely a game changer, I got the Spirit HD and its just fantastic, so many useful features like the speed dial, and the boom mic is great quality so I've been told from my phone call partners!

I'm still amazed how they didn't make 2x with voice commands just like 4x. Like there is no add hardware needed, its just a money grabbing so ppl go for a product that they don't need(cause no one uses 4 devices connected) instead of just going for the 2x which is the average ppl will need.

I finally got time to sit down and install my cardo, (I've had it for 3 weeks sitting in the box) and I couldn't have installed it without you. Thanks so much!!

thanks for a very clear and informative tutorial, installed my 4x today on my own and wife's helmets.

Just so you guys are aware, the cardo installation video for the freecoms says to use the wrong velcro at the wrong time (he says to use the square ones in the speaker cutout.) I got lucky and my helmet had enough room that using the circular velcro for the mic on the inside chin of the helmet worked regardless, but obviously not everyone will be so lucky. This video's instructions on the installation are correct, use the circular velcro for the speakers.

FREECOM 2X with JBL speakers Com is well assembled and I'm here to give advice for very CRUCIAL part of installing Freecom and is about speakers position! Me and my wife have same helmets in different sizes. Her is XS and mine is XL ( I have a bigger brain 😉) They are SHARK Spartan Carbon. Helmet has pre fabricated position for speakers inside inner shell. First I fitted speakers inside her helmet and I returned padings back for her to try it and see if speakers bother her somehow. There was no bother and I stuck my finger inside to see if it's relative to her ear. The speaker was 1.5 cm behind ear!! I took knife and I cuted inner shell so I can move speaker forward. I did it right and speakers are on the ear spot on!! Then I had my helmet testing with speakers positioned on pre fabricated slots. It fits PERFECT! So it means that I DID'NT HAD TO MODIFY my inner shell at all! Conclusion: It is CRUCIAL to test position of speakers before attaching everything! When you do that right, you will be stisfied as I am 🥳 Sound is awesome and be patient with installation!!

Helpful tutorial, thanks. This has to be the top pick for a headset with voice command and HD speakers (looks like it has the edge over the updated Sena S20 in every area except for max group size). As a bluetooth newb I was surprised to learn that the 4-way intercom setup is complicated by having 2 channels per unit, just thought they'd have figured out something simpler by now :)

Just fitted my 4X, amazing in every area. Sent my Atlas 4.0 with Shockwave back as this is far superior to the Shockwave with its voice control (hey siri / hey cardo works flawlessy). Don't even need to take eyes off the road, hands off the bars etc. Sound quality is better than the shockwave too (which is not poor by any means). Very very impressed, everything a rider could need (a lonely rider who has no need for Mesh tech).

sena does not have anything like this. Very well done and a BIG thumbs up.

Very Impressed. Yall outdo all your competition. Sena hasnt updated their app at all. They are so behind. But somehow try to match yalls price range. Thanks for making updating easy and having a nice app that looks and works very easy!

Got the 4x great sound but why does it show up 2 times on iPhone Bluetooth settings? Also intercom between 2 headsets always hit and miss communications, even when standing next to each other

I have significant delay (2 seconds) between talking and my partner hearing me. This significantly interferes with normal two-way conversation. Someone else happens?

Dear Cardo, there is major flaw in design. Not only me but many people reported loosing unit (falling off) when release button was accidentally pressed. Location of release button is on totally inappropriate place close to front (media) button. It never worked again, just blinked purple rapidly. Not even factory reset worked.

brill fantastic review very clear no woffal just straight to the point not like others on youtube . Well done m8 Be safe Andy frOm the UK

Jeez that seems so complicated to connect all 4, never gonna remember that when I need to use it

Can I listen to my own music while the intercom is open? Or would I need to share my music with the other riders to do both at once?

My 2X use the intercom, the distance is not more than 100 meters. Open area < 250 m.

Wow...I will order now. excellent tutorial Thanks

So on the Freecom 2x, you can't use Siri and control your Phone without pressing a button, just by saying "Hey Siri"?

Great product! Just got a second 2x for my girlfriend as she has started riding pillion. Whenever I have had a phone call with her and she has been in her car, or elsewhere, she has never heard any noise from the bike at all, nor wind noise - nada. When she is in her car however and uses the built in phone call system, her audio in my ears, are pure trash.

Outstanding presentation!!❤

There is a dealy when speaking with a passenger in intercom. Is this how it’s supposed to work?

I've just purchased a Freecom 2x, after setting everything up it seems good apart from a major issue with the TomTom rider 550 navigation commands. A short instruction such as "Turn next left" works ok, however, a longer instruction such as "Turn next left & then 2nd right onto the A500 has a major issue as follows: The last few words are shouted at extremely high volume (Jus like Nicolas Cage does at the end of every sentence) Anyone know how to stop the high volume at the end of a longer spoken instruction?

This is the most convoluted and confusing system ever. I have a 4X and 2X. Turn on 4X- it auto connects to my phone. Great. Turn on 2X, hold pair button and they pair. Great. Intercom between the two seems to work fine but you cannot use the intercom and both listen to music at the same time. For both to hear the music, the intercom is off. Turn intercom back on and music stops on the 2X. Additionally, music volume is way higher than intercom volume. You SHOULD be able to fix this in the volume settings on the app. NO DICE. It does not work like that. I turn the music volume fader down to 50% and leave intercom volume at 100%. When you roll the wheel volume control down to turn music down, the intercom volume drops with it. I only want the music volume to turn down though. It just flat out doesnt work that way no matter how many times I tried and how many different things I tried with the volume controls in the app. If the things worked the way they claim it would be great, and admittedly when im alone, it's fantastic. But with my wife riding passenger, its basically unuseable for what I want to do. Both hear music, and be able to communicate with eachother at the same time. I dont want to have to tell Cardo to turn on intercom any time I want to say something. Please, tell me Im missing something.

‘Note to self:’ Proceeds to make a note for the viewer.

I've got the Freecom 4X, my buddy has the Packtalk Edge, and my other buddy has the Freecom 4+. For some reason when we connect to each other one or all of us loses the ability to play music from our phone. Is there something we're doing wrong? Is it possible to be in a 3 way intercom session while playing our personal music?

I need help on how to music share but also use the intercom, I kinda did it by clicking the dial 1x and then both me and rider B were able to listen to music as well as talk to each other. Once you music share, how do you add the intercom to it?

Very bloody informative!! thanks so much!!

Can I Connect frecoom 4x + spiritHD + spiritHD Summary 3 another intercoms

Too bad the 2x doesnt habe natural voice -_-

Purchased the Freecom 4X. Harley Davidson 2-Pack. Would of been nice if the instructions clearly stated you only need to pair the driver headset to a phone, the passenger headset pairs to the drivers headset. Could of saved a couple of hours avoiding to pair both headset to the same phone. Also, would of been nice if instructions were included on pairing the driver headset to the Harley Boom Box with WHIM or the new Skyline radio since this is an HD product with HD branding. We pay a premium for the branding and we expect more from it. Would of also been nice if you had pointed out in this video that you also have a link for Harley owners on how to connect their new Cardo . Come on guys, you can do better. Now that you got the juicy exclusivity contract with HD, don’t make them regret it. You would be surprised how HD owners can be vocal about accessories for their scooters !

Thanks for the video great detail. I want to know if I can make a dual set out of a Freedom 4X and a Freedom 2X (Freedom 4X for me and Freedom 2X for my passenger) will they act the same as a Freedom 2X or 4X dual kit? My passenger does not require voice activation.

The control rotary knob has fallen off during a ride. where to find replacement?

The automatic volume won’t turn off and it got to be the most annoying part of this. Every time I come to a top at a light the headset decides to blast my music to 100% really annoying. Sounds good with the speakers just wish the automatic volume adjustment would actually stay off when turning it off in the app.

22:58 Sends me right into Burnout 3 Takedown

So. If my friends don't have cardo's 4x, how can we connect 4 riders all together?

The music control are unusual. Usually, one tap = pause/play, two taps = next song, three taps = previous song

When these work, they are brilliant. However, I often get massive interference off my partners paired device. The microphone sounds like it opens up and crackles, and my partner when she talks is hard to hear. It makes no difference if her vents on the helmet are closed or open. Sometimes it’s working fine, then all of a sudden just starts being crappy. So frustrating that I’m on the verge of putting a hammer through it.

If the product is so good it should have a 3 year warranty at least . May get the freecom 4x myself a bit overkill for a single rider but it seems the way to go.

Thank you for this useful video!

Great vid... thank you.....would the 4X be the next down down from the bold? the one where you can connect 15 riders...I dont have that many friends..hehe

I try to ask here because I can't find this information anywhere (tutorial / cardo site / internet): can the cardo edge start a conference with the 2 Bluetooth channels "simultaneously" like the freecom 4x does or it can only make a conference in dmc?? (the packtalk edge user manual hints that it can be done but it's not clear at all. thank you very much

Is there any news for cardo packtalk bold update to a latest 5.2 Bluetooth?

Hi, I have 2 Cardo Freecom 4X's. 1 installed on my pillion helmet. Can I pair for example, intercom, mobile phone, Carmin Zumo XT2, and Piaggio Medley App simultaneously?

I havent been using much cardo or other telecommunication hardware except for phones, but i can tell you how shit cardo is to use when you dont have the manual. Scrolling back is cancelling a call, which is different from clicking the scroller to hang up, which is different to answering a call which is phone button. Basic 1-to-1 doesnt work. And there are no error messages in the app or any alerting to whats wrong. It takes 15 seconds to open the app. And it doesnt auto-refresh trying to connect a device, so you have to close and open the app every time!! What engineer made this userface so un-userfriendly?

Thank you for the video, I have questions: 1. Do you have to necessarily use the music section in the app to listen to music or you can use any music app on your phone? If you have to use the app, can you synch the songs on your phone in the app? 2. Can you still talk with the other rider while you are sharing music with them?

Loving my 4X, very informative video. I use mine paired to a Rider 550 for navigation instructions and my phone. Is it possible to use the Cardo microphone via a Bluetooth transmitter plugged into a DJI Osmo Action 3 camera? I have seen a video where this was done but with a different brand using a multimedia channel.

When you were playing music, where did it come from? Was it spotify from the phone? How do you pick the style of music?

Not having a pleasant time trying to use app and voice controls right now. Hopefully this video helps.

Les produits CARDO sont très bien adaptés pour les balades en moto à deux ou à plusieurs. Je recommande.

good video it was very helpful

The boom microphone looks generic to cardo sets. When fitted according to video, to a modular helmet, the thickness of the mountings of the mike caused me extreme discomfort pushing against the cheek pad. Removing the mike resolved it. Any work around would be greatly appreciated.

Hi Good video, on the single unit one is there fm radio or does it not on the single one

I can’t seem to figure out how to share music with another cardo and talk at the same time. It’s only one or the other. Any help?

Can I connect three rides to a freecom 4x device at the same time?

Still waiting to see if you upgrade the packtalk with mesh

I wonder if the radio turns itself on when the unit doesn't know what you said, as it does on all of our groups Packtalk Bolds?

Hi Cardo I bought a Freedom 4 in March 2023 in Sydney, Australia, and I have encountered a problem I hope you may have a solution for. There is a little clip on the front of the unit to release it from its base on the helmet. On three occasions, I have found that the cardo unit only has to be bumped slightly, and it will release. The first time the unit came off, I was on a ride and stopped for a coffee, as I walked into the cafe, I must have brushed the unit against my leg or jacket, and it fell off. I wouldn't have known it had fallen off if it wasn't for another rider following me, seeing it on the floor and picking it up. I blamed myself for not clicking it into place properly, even though I had been particular about hearing the click when I put it on. I followed the instructions and believed I had correctly connected the unit to the base station. The other two occasions occurred when I had my helmet on and was adjusting controls before a ride, and I bumped the clip, and the unit has fallen off despite it being clicked into position. A frustrating experience! I was telling a friend who has a Sena unit, and he showed me the process to install or remove a Sena - it's much more secure and failsafe. The problem with my Freedom 4 is that the little clip that locks it into position protrudes from the unit and can be easily bumped or caught on things accidentally. It's a terrible locking device design, and I note that the latest Cardo unit is magnetised to stop it from falling off, which indicates that I'm not the only person to have experienced this issue. The shop I bought the unit claims to have never heard of the problem. But a search on KZfaq and a few other forums revealed other people losing their units while trying to adjust them while riding. Does Cardo have a solution I can implement, or do I have to tape it onto my helmet with Gaffa tape?

How well do these play with the Packtalk Bold? Wanting to get a unit for my passenger.

Hey there, I am looking for an Answer. While calling the zumo XT interupted the call . For what I have found in the manual I have to go to the settings to enable the parallel Audio streaming. But I can't find it in either the IOS App nor in the Android App. Hope you have an Answer.

which do you think is better, the 4 Plus or the 4X???

Are the microphones the same as the Packtalk Bold? Or, are these different, more sensitive to voice commands?

Do cardo sell replacement parts like mic wires or the plate that the communication device sits

So, if I want to connect 2 units and not 4 I cannot have voice command? Where's the mogic in that one? Don't tell me it's in the profit, I'm sure more people would buy Cardo if the 2x would also have voice command...

Can you talk and listen to music simultaneously between rider and passenger?

Freecom 4x needs adaptor on Shoei GT AIR 2? If anyone knows, thanks in advance

I have the 4x, seriously underwhelmed by the speaker quality, can't listen to music on my bike, just not loud enough for my S1000rr

31:02 can you explain how to to this for the 3rd and 4th rider with non-Cardo units?

I can’t control the volume of my music and the intercom independently, is anyone know how to ? I need to get the volume up the hear the other rider but it also get the music louder and it’s to loud

Great product! And just a quick question : If both (or just one) riders are listening to music the can start talking to each other when someone just presses one button?

Why can’t I see the difference between the 4+ and 4x?

Hey guys i've got some questions. I have a ktm duke that comes with ktm my ride, the BT chip for the bike screen, where i can pair a phone and an intercom, but i actually want the intercom to work with the phone while the bike is off too, so i don't know how to pair the intercom to the phone and the bike at the same time

Hi all. I don't know if anyone can help ... I would like to know if the cardo freecom 4x is suitable to communicate with the Harley Davidson Boom! Box GTS. (obviously with whim installed). Any Harley Davidson owner here?

My son follows in his car, how do we communicate? Is there an external speaker option?

one thing you can't get this company to comment on is bass & treble adjustments. I guess it doesn't exist

Maybe I missed it in the vid....with 2 separate units linked to 2 different phones....can both parties listen to different music sources? Tks.

Quick question, everything works fine on my device except one thing: When I get a phonecall, I can hear the ringtone through my phone / Apple watch but NOT through the speakers in my helmet. This causes me to miss calls because I don't hear them while riding. Is it possible to fix this & if so how? Thanks!

Hi. I've tried many times the sharing Music mode but I cannot listen the passenger talking. How can I share music and talking to the passenger AT THE SAME TIME? thanks for help

Once I connect my 4X Duo to each other, how do we add 2 non-Cardo units so all 4 riders can talk?

How do i update the 2nd unit in the 2 x two helmet pack .cant find anything that says what to do .

Bonjour. Je rencontre un soucis a 14.30 minutes de la vidéo. Je recherche une solution pour inclure les fils dans le casque , car à cet endroit , j'ai la languette qui me sert à rabaisser ma visière soleil. Le cable doit de toute façon partir vers l'arrière , mais le gros point noir du Cardo , c'est la fragilité des fils. Pourquoi ne pas avoir fait un seul cable , plus gros , pour la partie qui doit restée dehors ? On se retrouve avec deux petits fils , à devoir chipoter , qui semblent trop fragile que pour supporter la pression de la mousse et le bord du casque , et supporter le frottement de la veste ou du col que l'on portera par temps maussade. Même votre exemple ne fait pas solide ,vos fils sont déja tendu, imaginer une veste en cuir frotter la contre. Alors oui , je recherche une solution pour solidifier ces fils avant de prendre la route avec. Car cela m'étonnerais que la garantie soie prise en charge pour ce genre de soucis du a la qualité.

Whish one is best I cant find any info on the 4+ ? should I get the 4X or the 4+ ?

Hi everyone. Is it possible share music with other rider and talk with that person at the same time?! Of it is on my 4x I can not do it :(

Can you talk with a second unit and listen to music at the same time?

Hi! Question: How can I receive and answer a phone call, so that my pillion can't hear the phone discution? It is possible while we are in intercom connection? I simply don't want that my pillion can hear with whom I'm speaking. Often it is just a passenger. It is possible? THANKS!

Can I bluetooth cardo to motorcycle head unit, soundstream 14+ with wireless blue tooth adapter, and phone at same time? I want to see and follow maps with android auto on head unit while listening to siriusxm from phone thru cardo headset.

Can you use the JBL 45mm speakers in the 2x? And is there a big difference in volume from the 40mm ones that come in the box?

How do I share music and also have voice intercom on the freecom 2x?

so can you listen to music while keeping the intercom open?

Anyone have a Suzuki gsxs 1000 GT I have this unit and the Suzuki and struggling to get them to work together, thx

Hey Cardo, one doubt: if I want to talk to other Cardo and listen the same music, can i do this? Because I bought the 2x and it seens that, or you both listen the same music or you both talk. The same can not be done. If the other Cardo wants to listen the music, needs to conect to the music in her phone.

I just installed the freecom 2x intercom on my helmet and I tried the operation in a quiet room and during a call I cannot be heard at all and I have to shout to hear me a little bit. I tried several settings but it doesn't work. Siri also has trouble understanding me. Is this normal?

Step at 13:01 it doesnt fit like on the video how does it slide in help?

Great tutorial- great updates to the unit. I use an old iPhone as a sat nav, If I have music from my other (main) phone, will audio directions from the sat nav phone still come through?

What do I do if the “hey Cardo” doesn’t work on my 4x using iphone ? I’ve reinstalled repaired and i can only get Siri to work.

Can i share music while intercom is open? All at once

I just got a 2X so does that mean I can connect to two people or just one person?

I've got the freecom 4+ I'm not sure is it worth me upgrading to the x series.....

Disappointed. My freecom2 had voice activation when a call came in. I didn't have to press a button to pick up the call. Not sure if the 4x is worth the additional cost

Only issue is I can't voice call anyone. I Have the favorites and speed dial set up on app. I say hey cardo speed dial, i get a beeb ann then nothing. All other cardo commands work perfectly.