Im so glad I saw this video. We too have a whirlpool and the warranty has expired. The freezer is so frosted over that its like snow on the ceiling of the freezer and everything is Artic frozen. Had to microwave the doggone icecream because no spoon could penetrate it! Today, we threw away mostly everything inside the refrigerator because all the vegetables started to get hairy, the milk was warm ext. I thought it was just bad produce from Jewel Osco! Its late in the evening now but tomorrow, I will be a Woman on a mission and try what you did in this video. Fingers crossed for success! Thank you for posting!

THANK YOU! We had water in the freezer and on the top shelf of the fridge. Thought the Brita pitcher had sprung a leak [that happened to our old one]. And there was ice at the base of that gray thing in the middle of the back of the freezer. We thought it might be the ice maker. Nope. And we could find NOTHING on what that gray thing was but suspected it had something to do with keeping the freezer frost free. And we stumbled upon your video! And THAT WAS THE ISSUE!. That nipple was plugged and the tray was filled with water. So you have saved us from an expensive service call and that's if the service guy would even be able to figure it out and would only recommend a new unit. Ours is only 5 years old. This never happened with the fridge before this, and it was 25+ years old when we finally retired it.

Well, this vid likely saved me $$$ and hassle. Was having the exact same issue, along with the odd previous issue of water getting dumped out on the top shelf in the fridge (which could be another vid for you if you want it), pulled out the fridge, got into the back, and there was one of those boots, all clogged up and not letting the fridge drain. Note that Id prefer to have a string of profanity to describe the boot, but I dont want to get this comment censored. Anyway, I got rid of the boot, and I've got the fridge unplugged and hopefully if I hit the back areas with a hair drier several times over 3-4 hours that should defrost things enough to get them working, and I wont have to keep it unplugged too long or take it apart. But, thanks for the help, much appreciated.

Thank you so much for your video. Sure enough the nipple was blocked. You saved us a lot more headache.

Exactly what I was looking for in a "how to access my freezer to troubleshoot the ice" video. Thank you for your contribution, kind fellow.

I wish I had found this video 2 weeks ago. My refrigerator is almost the same (ice maker too) . Mine went into cooling mode and wasn't kicking in the heating element. So it caused it to not cool as it should I took it apart to see it froze. I used a hair dryer and let it sit a few hours. I put it back together, and all good.

Really appreciate the info my fridge is having same issue . You my friend earned a like and a sub really great info and explanation 👍

This helped, thank you!

hi, tis fixed my problem, my vents going to the refrig were clogged with ice. thanks a lot. todd

We get lots of these requests in my building too.

Excellent!

Just checked my bottom pan and it’s dry as heck. Hopefully this is the fix!

I always use a hair dryer to melt the ice... works great!

*January 17th 2023, exact same fridge, been up to for quite a while now. Boiling hot water isn't making a dent in it whatsoever. Water still pooling up at the hole, no drainage* . 😕

Where does the green wire with the clip hook back up 2?

How to get bolt out of the center?

I just did this with my fridge and then when I put it back together the fan would not kick on almost the same exact model. Any thoughts?

Perfect!!! I almost replaced.

Best advice is to fill the compressor with water to keep it cool while running

Great video, liked and subscribed. I have same fridge. Same problem, icicles all over freezer at door and around edges - thought I had a bad seal. But after couple days refrigerator is warm......defrosted everything and plugged back in, three weeks later same issue. My duck bill valve is dry and not iced over. Dusty but not blocked and nothing is dripping in the pan. The evap at the bottom is running and hot, fan below is running, fan inside back compartment of freezer working. I cleaned the dirty coils and dog hair after he first incident 🤣Do you know what would be causing these issues? I don't have items blocking freezer ventilation after first incident.

Thanks 👏👏

Good one.

We need to get you some more subscribers Dave!

Same fridge, but our freezer is not freezing anymore. Lowering temp doesn’t help. Any guidance on where to begin/what to check?

The drain hose cap is to prevent a bug from crawling in.

The Beko I am dealing with has no air channel between the two what system is this split evaporator?

I must ask as a fellow maintenance man does your company consider hanging pictures or assembling furniture maintenance?

Love using a steamer for this

I cant find the not cooling for this model wrt318fzdm02 serial vs71477722. I will not be buying whirlpool again.

I have whirlpool wrt112czjz freezer frosty. Fridge WARM. I emptied it out and I unplugged over 12 hours ago everything is melted... Will this fix this issue? When I plug back in?

Who that make the fridge not get cold at all if the vents was frozen over and you would not feel the cold air in the fridge??? Help this is what happened to my fridge I just unplugged it over night and didn’t not try it yet ?

Hi! I have a kenmore and my fridge started frosting about a week ago. I just cleared out the excess ice and my fans working. The top freezer was extremely cold and bottom was warm.How long does it take for the fridge to get cold? My fridge is very new, and i believe the reason the happened was due to having my freezer stuffed with so much food.

@3:08 where this water go to, when fridge is fully working?

please help me my fridge no frost only works for like two weeks then there is ice build up on the coils and the fridge not cooling again only freezer is working .i have a whirlpool W79210 k Aqua someone know what is happening? The problem started few months ago when i left the door open .

Does the fan in the freezer sent cold air to the fridge ?

A little suggestion Isn’t it better using a steamer

Did you have to reupload the video?

Have the turn guy remove them on every apt turn.