You are most welcome! Thank you for your comment. I'm glad that you think that it is a useful tutorial. That really makes my day. =)

I would agree. Thank you!

Thank you so much for letting me know Angie. I really appreciate that feedback so that I know that the information is helpful. Hope you're having a great weekend. 😊👍

Hi Wayne. Please excuse the delay in my response. That you so much for your kind words. I passed along part of your message to a colleague I have at Fujitsu. I'm not sure if they will ever contract me to make a video package but that would be a dream come true. Did you end up doing some digging into the issues around iPad OS and Mac OS? I'm not in a good position to talk about these things because I'm not a Mac user. In the future if I can grow my channel and work with a team, I hope to get someone to be my resource for Apple/Mac issues. 😊

I'm really glad to hear it Cheryl. Thank you. :-)

Thank you Dr. B. I'm glad that you think so. 😊🙏

Hi Gladys. Thanks for your comment. I’ll do my best to respond to your points. 1. You won’t be able to scan directly to QB with this scanner. You would need something like the fi-8170 to do that, something that is TWAIN/ISIS compatible, meaning, something that will scan to third party software. 2. Getting the user profiles set up is something that Fujitsu has provided guides and support on. Please see their website: www.pfu.fujitsu.com/imaging/downloads/manual/ss_webhelp/en/top/index.html 3. Yes indeed. To scan from email, you need to connect it to an email account. I’m not sure if that is an iX1600 for Dummies book or video series available. I try my best to answer all kinds of questions related to these scanners. It has been a few days since your comment. Have you made any progress?

You are most welcome Evolution Cloud Accounting. Thank you for your feedback. I appreciate it. 🙂

@@SeanDillman the only thing I find frustrating (and apparently it’s a common thing) about the set up of this scanner is connecting it to your WI-FI I still haven’t been able to do it! By the way your video has been added to our user guides to help our clients 🙂

That sounds great @@evolutionclouds. Thank you for adding my video to your user guides. With respect to connecting to Wi-Fi, it can indeed be tricky sometimes. Which scanner do you mean? I believe that there are 7 different scanners that use the ScanSnap Home software: the iX1600, iX1400, iX1300, S1300i, iX100, S1100i, and SV600.

It sounds like you are all set Steve. Thank you for letting me know that your setup went smoothly. =)

You are most welcome James. I appreciate your judicious word choice. 🙂Do you mean a general video for Mac users on network settings or a video that is specific to ScanSnap Home and Mac network settings?

I am very glad that you think so. Thank you. 😊

Hi Michael. I'm not sure. I've installed the software many times on many computers and I've never needed to create and account and log in. Maybe this is something new? What computer and operating system are you using?

You are most welcome. Thank you. :-)

Hi Daisy. No. Unfortunately that is not possible.

Hi Hihu. Can you please send me a screenshot of the error message? It would help me solve the problem with you. Please contact me through my website: www.seandillman.com/contact

Hi Carolyn. Thank you very much for watching my video. Which steps do you believe that I missed? It may be that Fujitsu has changed the software since I made my video. I did not skip any screens that I saw on my end when I made the video. I do not not recall having an issue with a security key when I installed my ScanSnap. Here is the link to a webpage on the Fujitsu ScanSnap Help website entitled "You Do Not Know the Security Key to Connect Directly to the ScanSnap". I hope that this may be helpful: www.pfu.fujitsu.com/imaging/downloads/manual/ss_webhelp/en/help/webhelp/topic/tb_connect_securitykey_howto.html Please let me know if I can provide any other help. 🙂

You are most welcome Marshal. Thank you for checking out my videos and for your question. What kind of ScanSnap unit do you have? iX1600? iX1300? iX100?

Hi Marshal. I didn't hear back from you, but I responded to your question in a new Q&A video that I made today. Please take a look. Here is the link: kzfaq.info/get/bejne/n8d4gphiyt_bk4E.html. I address your question at the 14:55 point. Long story short, I think that there are a few things that you could do to get the Wi-Fi working even if you initially set it up with USB (assuming that your scanner supports Wi-Fi).

Thank you for asking me about this. I'm not sure what you are seeing on your end and I thought that the most effective way to go would be for me to make you a short video to discuss it and narrow things down. Please take a look and let me know about the things that I ask in the video: kzfaq.info/get/bejne/gK2Zf6Wcpsmbd5s.html

@@SeanDillman It was kind of you to take the time to send me your quick video. I plan to start over and reinstall the ScanSnap software on my PC running Windows 10, instead of my Surface Laptop running Windows 11. I will carefully follow the steps in your tutorial after I return from an upcoming trip. Is there a small way in which I can support your KZfaq channel? I like to reciprocate when I can. Many thanks. Hayes

You are most welcome @@retired85. I really appreciate being able to help people directly and resolve issues. I think that your plan is a good one. Whenever I encounter a computer issue like the one you are having, I will often uninstall, and do it again, just to make sure that everything went the way I was expecting. It is similar to the wisdom of 'turning it off and on again'. After you return from your trip and give it a try, please keep me in the loop and let me know how it went. Thank you for offering to help my channel. I'm currently trying to get more attention for my new video, How to Hire A Lawyer (And Get Great Results). Here is the link: kzfaq.info/get/bejne/fMmbe8arz5bep3U.html. If you thought that it was useful and wanted to comment on that video, it would help make KZfaq share it with more people. Also, if you happen to know any people or organizations who could benefit from this video, please feel free to share it. I am trying to help by providing education on how to be a great client and have a highly effective working relationship. =)

Hi Michael. I've encountered this before. You need to drag and drop them into the ScanSnap software. Please give it a try and let me know how it goes. 👍

Hi Terence. That's a good question. Can you please send me an email at sdillman[at]telus[dot]net? I do not know the answer but I can loop in a friend who works at the manufacturer and he may know the answer.

Thank you JR. I very much appreciate it.

Hi Ben. I believe that you would need to use the ScanSnap Connect Application. Here is the link to the App Store link: apps.apple.com/us/app/scansnap-connect-application/id464728181

Hi John. Please excuse the delay in my response. I’m on a business trip and I just so happened to meet with a friend from Fujitsu. I showed her your KZfaq comment and she told me that the ‘M’ in the 1500M means ‘Mac’ and that the 1500M is indeed an older scanner. She said that she doubts that you can use ScanSnap Home with it, but she recommended just downloading it and trying to see if it will connect and if you can use it. She also said that you could also always call Fujitsu support if you want more information. If you want to be certain and know that you can use ScanSnap Home, you can of course upgrade to one of the newer scanners that are supported. My friend told me that Fujitsu no longer uses the letter ‘M’ in any scanner names because they now make their scanners work the same for Mac and PC. Thank you so much for asking me about this John. Please let me know if this is helpful. 👍

@@SeanDillman Sean greatly appreciate the knowledge you share on the channel. I currently use the S1500M with a windows machine even though I purchased it when I was using a mac. Works fine with either machine. I will download ScanSnap Home to see if it will work but it also may be time to upgrade to a new scanner. It looks like the iX1300 would meet my needs. Thanks for all you do!

@@professordelapaz You are most welcome. Thanks for that information and for the kind words. It's good to know that the S1500M can work with Windows or Mac despite the 'M' being in its name. I love the iX1300. If you haven't seen my videos on it, please check them out. I am so impressed with the iX1300. For me, it has already paid for itself in terms of the work I've done with it. Very solid and I love the two different scanning methods. As Siskel and Ebert used to say, 👍👍

Hi Bob. That's a good question. I believe that you should be able to simply download the ScanSnap Home software from the Fujitsu website and install it on all of your computers and things should work smoothly. However, it may depend on how you are connecting to the scanner and which ScanSnap model you are using. If you are connecting only by USB, then you would need to install ScanSnap home on each PC and connect the scanner by USB during the installation process, and whenever you are using the scanner on any particular PC. However, if you connect by Wi-Fi, once you have connected the scanner to your network, you should be able to simply install ScanSnap home on each PC, but you should only need to connect by USB once, during the first installation process, because that is the process that will connect your scanner to your network. Once your scanner is connected by Wi-Fi, you can connect your other PCs to the scanner by Wi-Fi after installing ScanSnap Home. This also works the same if you want to connect by a smartphone. However, there are a few things to keep in mind. First, let's say that you already have ScanSnap home installed on PC 1 and it is currently connected to your scanner. If you try to connect PC 2 after installing ScanSnap Home, the software may tell you that you cannot connect because the scanner is currently connected to another computer. The scanner cannot simultaneously be connected to multiple computers/smartphones. You would need to turn off the other computer or put it in sleep mode. You could also try to close the software, but in my experience, it’s easier to turn off the computer or put it in sleep mode because there are some background processes that the ScanSnap Software runs and simply closing the software may not release all of the resources and allow you to connect the other PCs. Second, when installing ScanSnap Home, it may ask you to connect your scanner by USB. You may need to exit out of the installation process at this point and simply run the ScanSnap home software. Once you are in the software, it should automatically detect your scanner through your Wi-Fi network. This is where you need to keep in mind my above point about not being able to connect two PCs to the scanner simultaneously. I just did some testing using my PC, laptop, and ScanSnap iX1600. I suppose that it’s possible that the process may not work for you if you’re using a different ScanSnap model. You may simply need to connect by USB when doing the initial install for each new PC. In addition to the iX1600, I know that the iX1300 and iX100 also support Wi-Fi. Please let me know if this is helpful. What kind of scanner are you using?

Hello Henry. I'm sorry to hear that the download is not starting. I just tried it now and it worked for me. Have you tried again? I wonder if perhaps the server was down on Fujitsu's side? It could have been temporarily unavailable for maintenance. Are you signing in from the US?

That's awesome Kamal! Thank you. Let me know if you encounter any issues. I was thinking of making a 'best settings' video. Let me know if you think that would be helpful to you. 🙂

@@SeanDillman make new of scansnap v600 setting

I will see about getting one from Fujitsu@@KamalDasVLOG. I have always wanted to try an overhead scanner. 🙂

Haha. There was a lot to cover and I wanted to get it all in within a reasonable time frame. If you click the gear icon on the video, you can change the video speed and make me talk slower (or really fast like a chipmunk). 🙂 Happy New Year! 🎆

@@SeanDillman Love it! You did a great job getting it all in and i appreciate your speedy help ;) HAPPIEST OF NEW YEAR WISHES TO YOU AND YOURS!

That's a good point Alberto. I see that the website (www.fujitsu.com/global/support/#centralamerica-panel) lists only "Caribbean" under Central America. Under North America (where Mexico should be listed), it lists only "USA" and "Canada". Are you in Mexico and need tech support? If so, let me know and I can try to help.

Merci Marie. Je suis désolé que vous le pensiez.