I chuckled everytime I heard Robert saying "exclamation mark!!"...Classic Bob.

Robert. To make the app connect, you have to convert the mileage into kilometres. It is a German car! Took me weeks to work that one out!

Despite this car being discontinued from last year it’s now a very appealing car! Very efficient and can carry four people with very small dimensions by modern stands! Electric Fiat 500s going for double the cost of these and yet these VWs actually have head room in the back!

Hey Robert, I work for the We Connect app support. There is a known issue with the 2020 e-up! The connectivity unit in the car is not activated (even the dealers are not aware of this), so the mileage has never actually been communicated to the Volkswagen Servers (thus not accepted whatever you enter). The customer has to call us and we forward a ticket to get the unit activated in about 2 days.

You should have referred to the BMW driver as a smeghead.

I finally managed to convince my parents to test drive a Skoda citigo-e, which is based on this vw e-up. They were skeptical at first but they loved it so much that they placed an order right after the test drive. Careful: supply is EXTREMELY limited, make sure to order one quickly if you don't wanna wait too much.

Having a GTE I can whole heartily say that the VW Connect app is the only thing in the world less reliable than a VW emissions report.

Who would park like that? Jeremy Clarkson?

The BMW is bad but what annoys me more these days are drivers of PHEVs leaving their cars plugged in all day when their tiny batteries take an hour or two to charge, I see that happening everywhere.

I got delivery of my e-up! about 3 weeks ago, already done 1600 km and i love it! It is brillant but the apps are not that good. To set the stat of charge you want the charge to stop is not easy.

May we say, my wife and I share your enthusiasm - we drove MB CLK for 20 years, then recently tried P100D, as well as MB GLE electric - and ended with a used Skoda Citigo, because for us it's such a brilliant car in almost every respect - your Up with Skoda brand - and LPG Autogas installed as an extra (just the second best Option, yes) - nice to have as well. Fuelcosts are about €3,80/100km and LPG is available everywhere. So many thanks for sharing this - and all the best for your and this channel!

Great to see the old 'Fully Charged' opening again. This show has come so far over the years. Congratulations, Robert!

ordered the e-up a few months ago, when it arrives it will be my first car ever, iv vowed to never own combustion cars in my life :)

Get the tow truck, haul that BMW off to the impound lot.

The app of Tesla works because Tesla is tech company more than a car company. Other auto manufacturers give that job to another software company who might've never made an app for a car. They just makes app. In Tesla the app and the hardware is in-house so better integration just like Apple. That's the difference.

Charging stations, should be monitored by a camera and if they are not being charged/connected they should recieve a fine for hogging the station.

The realy important fact is an acceleration comparison against a Ferrari or F1 car

Wooo for driving round Bristol! :D and that Charging point was at a David Lloyd club, so you can understand why the driver bmw decided to be a knob

love the 50s background music. I kept waiting to see a Renault Dauphine or a 2CV. thanks for some minor time travel.

For the app I found you have convert the mileage into kilometres and then it will add it. Found that out when doing my E-Golf.

7:33 If you do the unit conversion, which we all love to have, please do it right and convert it to kWh per 100km, as this is the unit the rest of Europe can relate to. We all love your videos Robert and we know you can do better ;)

Love the 1960's music! Like an old episode of tomorrows world!

I had the same problem with app connecting e-golf. Apperantly you have to call them (vw) to activate sim card in a car. When it's finally connected be prepared for frustration.

I shed a tear because this won't be sold in Canada.

"Who would do that? a tosser" 😂

I have a 2014 E-Up!, it’s an ace little car. It’s always described as a city car but I live out in the country miles from the nearest city. Usually I charge at home, but Instavolt have paired up with Booths in the NW and CCS works great when needed.

0:47 Rainy sodden weather outside. Contagiously upbeat music 🎵

I just bought my daughter a ASG Up! they are a great little car. With regards to the BMW there is a classic picture in my village of a Range Rover blocking 2 charging bays.

I found with my Golf GTE to use the econnect stuff, I had to change the cars settings to KM and then drive a bit till it changed and then had register it and enter it as KM and it worked

I have sold my old 2016 VW e-up, and have an order now on New Skoda citigo. I think this is a Perfect small car 4 innercity.

Enjoyable to watch and superbly well produced video - neat car - wish we could get it In Canada!!

Perfect VW phone app rant Bobby. They need to be called out for their lack of thoroughness and reliability. This is what is plaguing VW at the moment with the I.D 3 software. They really need to amp up their game.

Sounds like the right car for me but still can’t afford one yet. Regarding any tosses parking as the BMW had in this video.... there should be a place photos could be uploaded to where they can be sent a fine through the post.

Nice to catch little snippets of my old stomping grounds, Bristol :)

I currently have up! (a GTI, not an E) and think it’s a brilliantly thought out car. Very impressed by the improvements in range and price since 2014!

Not surprised by the inconsiderate owner of the BMW. Seems to be a thing with owners of big cars.

Phone app set to expect kilometers instead of miles?

The app doesn’t work because it expects the ‘mileage’ in kilometres! I discovered this over 5 years ago with my Audi Etron. They STILL haven’t fixed it. Incredible arrogance by VW group

Good to see the production quality is heading back up (after the mini ep). Also enjoyed the honesty after being ice'd

You could 'ave waved as you went past me house... in Stokes Croft.

😊⚡ Waiting for my Citigo sibling here. Due July. By the way, when this face-lift came out, they stopped making the petrol variant. So you can only get it in electric now. The dealer here in my city is organising a test drive next week, for those who ordered the Citigo iv. Can't wait! 😊⚡😊⚡

My guess is that it expects kilometres even though it says miles.

really cool that when you were complaining about the lack of app functionality, (i agree as I'm Canadian and pre-heat is my life in winter) we could hear the tick tick tick of the rain hitting the windshield :-)

A mate of mine had the petrol version, which is also a great little car to drive. I borrowed it a few times, and genuinely loved driving it. The UP! Is also a practical little car, in terms of interior space, as it has folding rear seats, so will swallow most every day stuff. If I could afford to run 2 cars, the UP! would definitely be my 2nd car, either petrol OR electric, I love em.

Love the intro music!

Cant wait for this to come down to South Africa. We need more EVs like this Quality and affordable

Great review, thank you. The background music used is just so 1950’s motoring programme - I kept expecting the BBC voice! Going on the figures you show in the video the car is just on £4000 cheaper in Germany at the current exchange rate (12/03/2020) £15,600 against £19,600. Big difference in percentage 😯🙄

Robert on top form and enjoying himself in a car that represents what FC is all about, is such a pleasure. The “tosser” comment was the icing on the cake, cracked me up!!

That BMW driver is definitely a SMEG HEAD

I always expect him to have a driver waiting when he enters on the right side of the car..lol.

Lol love the lingo and @8:18: "more liquid fuel if you got a combustion vehicle" I'm using that! Thanks Robert.

This car is in the No. 1 spot to replace our SmartFour2, when the lease is up. The only two complaints we have about the Smartcar are answered with the E-up, 1)cargo space and 2) range. Otherwise I have the same enthusiasm for the Smartcar as Robert has for the e-up. Thanks for the report!

I'd heard they are renaming the car the Ey-Up! for Yorkshire drivers

Should have parked behind the bmw and plugged in!

I actually tried to buy one three years ago. The local VW dealer was extremely uncooperative, kept me waiting for ages, then said I would have to put in an order sight unseen which might come in a few months. No way would I deal with a firm that bad.

The big thing that he forgets to mention about the Mini is how cheap the electric option is compared to the petrol version. The UP is almost double the price of its petrol version.

Classic conversions have just converted a L/R Defender to an electric drive, looks amazing - would prefer to recycle an old L/R than buy new

CLASSIC BMW Owner

That small boot still managed to fit hand luggage of three family members I once drove to the airport in my Mii :)

Hope you enjoyed your drive around Bristol? I might of passed you in my Kangoo ZE.

Bobby, you're giving the BMW driver too much credit. They're not people, so the term 'who' is unnecessary. ;)

SOLD for 2020 in the Netherlands. They make too few of them on purpose!

We should say that VW will go full force this year. There are already hundreds of these small cars in the stock (VW, Seat and Skoda). They are cheap with respectable range for a city car. I could go to work for the whole week, plus having 100km left for the weekend before I would need to charge. But ID.3 will be the one that will make the impact. 2020 is the year of the electric vehicles.

You’ll never change the ways of the BMW driver lol. Good review and enjoyed watching.

Thanks for the review. I’m guessing it won’t be available in the US. A couple of questions if you have time to answer about the bracket that holds your personal phone. Does it wirelessly charge your phone while it’s in the bracket? If you would have been able to connect the app to the car, would you have been able to pull up a screen with performance data: speed, charge level, energy consumption, etc? Can the bracket be adjusted up/down, tilt back and forth? Seems like a perfect location to mount your phone and run a traffic camera app in the background...but is it high enough for the camera to clear the dashboard and tilted correctly to see a good forward view? (I’ve always thought manufacturers should offer either standard or as an option a traffic camera system that records to a 4-channel DVR somewhere in the car and it would be easily managed via an app. At the very least for now, they should install a couple of USB outlets up near the back side of the rear view mirror bracket.) Thanks!

Love the background music

Getting a strong Comedians in Cars Getting Coffee vibe, nice ;)

First, this EV is sold out already for this year in the Netherland (as are the other VAG siblings). Compliance car anybody? Second, it doesn't have a heat pump which means when driving in colder weather, it will hurt the range unless you are willing to keep the heater down and your coat on. That said, it's a great small EV for its pricepoint... if there were enough available

So, that's the latest E-up !? Will it be superseded by another F-up !? Or will they skip that and go straight to the G-up! sports model?

best part of this car you use your phone just pop in the latest phone good to go dose not have a outdated screen in a few years

It has no heatpump so driving in low and high temperatures zips more power than others.

Is there a fully charged drinking game? I nominate one of the rules is when Robert sticks his tongue out while driving you have to have a drink :D

Love the music, feel like I'm back in the 50s :)

The number plates are still european ❤️

Apparently the car is delivered with the app inactive, and YOU have to ring customer service to activate it. I’m sure there must be a really really good reason why dealers aren’t doing this as part of the pre delivery work, but I can’t for the life of me think why. Bizarre.

Just leased a Skoda Citigo-e, the equivalent sort of, but haven't got it yet. Thanks for brilliant test, and a little bit of nagging!

When can we get it in Australia? It is great, thanks, Robert.

Why hide a tossers number plate? Shame the sod! Great review but that app! I’d be so unappy about that!

Maybe Mileage input for Ap connection is looking for KM instead?

Nice vid, a true car for the people! And shot in 4K! Blimey!

Great video exclamation mark

Skoda makes a version now, CityGo e, or something. I wonder what the difference is. Weird. I guess you would want a bit more security than with just bluetooth, but typing the mileage in? Bruh, why? If you are connected to the car with bluetooth, and you also know the VIN number, that should be enough.

Great video Robert, I enjoy your humor and is the E-Up! available in the States? Thank you for sharing this video.

I love my 2018 e-tron A3, but it suffers from the same weak phone software. I've tried so hard to get it connect and it won't. To annoy me further I've tried contacting Audi and my dealer about it, but all I get is ignored.

Hyundai’s app for my Ioniq is brilliant.

It is interesting to have someone with no interest in cars reviewing cars. Certainly a different perspective.

The issue with We Connect is that you have to contact Customer Services to get the account unlocked. The account is locked after a period of around 4 months of inactivity due to data protection. Its easy enough to establish a connection once they unlock the account. I did it on a 16 plate GTE. Been using it over winter to pre-warm the car. Its absolutely fantastic...and one reason I'll probably buy a VW EV again!

I have an Up! GTI and my wife has an Up! as well. Lovely little cars.

I believe you said "really" 5000 times... but hey, who's counting?... 😂

I have colleagues for whom this would really help, in rural Gloucestershire (just like this episode!). Here, the infrastructure means a small car is nearly the only choice for commutes and shopping, even though similar distances would be covered by bicycles/e-bikes in places with the relevant infrastructure. So, it's sad we need cars like the e-up! but it is good that they are available 👍🏼

I test drove this last week and the first thing I thought was "Wow, this is actually quite comfortable!". Really thinking about getting one.

This review prompted me to look at VW's configurator. There's Up!, first car listed. Pick it. No electric option... so that's a bunch of impulse buys lost right there. Lessee... right, it's not under the first heading, New cars. So the second one is Electric cars - perhaps I have to show my treehugger credentials to get in? Not there, at least not just thumbnail pictures like the dinojuice cars. Scroll, scroll. Ah here's a link to the e-Up! And a page with just a picture and a link... And finally the configurator. With virtually no options. And no easy way to compare the sunlight & dinojuice models. Doh! #cluelessmorons

I can't wait to win the lottery so I can finally afford a car

Robert every time you said E Up you sounded like a Yorkshire man lol

Hi Robert Today proved to me that plug-in hybrids are the way to go, my wife has a i3 with a range of 120 ish miles I have a plug-in hybrid with a ev range of 28 ish miles, today I drove to Cheltenham in my car which was lucky as the only ev charger near Montpellier had no leads and I couldn’t use it but as my car is a hybrid I was able to drive home on petrol Had I gone in my wife’s i3 needing a charge I would have been stuck If places like Cheltenham don’t provide simple charging facilities for EV’s the the ev project will fail, all ev charging should be standard in operation even if the cost would vary. Michael

eUp! Made in Yorkshire ;)

Looks like the perfect city car and would be an excellent EV for me. Too bad that we across the pond will not see it in the USA.

Hahaha I love the terms tosser 😂😂😂

I love that u stay dry, the camera crew get wet! Haha! (Evil laugh! Sorry, I don't mean it really!) :-D

Shout out to the person who chose the music. That was fun.