Ep. 18: Gauging a Nonprofit's Readiness for Salesforce With Watt Hamlett

  Рет қаралды 10

Ben Freda @ BFC Digital

Ben Freda @ BFC Digital

Күн бұрын

Watt Hamlett is the Founder and Principal of Watt Hamlett Consulting, offering strategic guidance and innovative solutions to organizations seeking to enhance their impact. Watt brings over 20 years of experience in the nonprofit sector, specializing in CRM, mission management, and constituent engagement. Before founding his consulting firm, Watt held senior leadership positions in various organizations, where he honed his expertise in strategic planning, organizational development, and program evaluation. Beyond his entrepreneurial endeavors, Watt has authored the Nonprofit Guide to Choosing a Salesforce Consulting Partner and the Salesforce.org Consulting Partner Landscape Report. He also contributes to SalesforceBen.com and speaks at podcasts, webinars, user groups, and conferences, including the inaugural Dreamin’ In Color conference in 2022.
Here’s a glimpse of what you’ll learn:
• [0:00] Introduction
• [4:22] Educational influences that sparked Watt Hamlett’s passion for media, creation, and technology
• [10:03] How Watt's interest shifted from media and architecture to nonprofit technology
• [13:06] Basics of web development in today's digital landscape
• [19:35] Signs a nonprofit is ready for a Salesforce implementation
• [19:51] Watt's needs assessment on organizational identity, challenges, and goals
• [23:20] The role of internal readiness and commitment in nonprofit Salesforce success
• [28:35] The significance of informed decision-making in technology implementation roles
• [34:05] What is Watt's List, and how does it aid nonprofits in finding suitable Salesforce consultants?
• [35:15] Why some nonprofits need guidance in areas where they lack in-house expertise
In this episode…
In today's digital landscape, the foundational aspects of web development remain crucial for nonprofits aiming to enhance their online presence and operational efficiency. One significant step in this journey is determining the readiness for a Salesforce implementation project. What key indicators are involved in identifying whether a nonprofit is prepared for such an undertaking?
Salesforce executive and consultant Watt Hamlett’s approach to assessing a nonprofit's readiness begins with a comprehensive needs assessment focusing on organizational identity, challenges, and goals. This thorough evaluation helps determine if the nonprofit clearly understands its mission and the specific problems it aims to address through Salesforce. By assessing these factors, nonprofits can evaluate their readiness for a Salesforce implementation project, ensuring they are equipped to maximize the benefits of this powerful tool and make a meaningful impact in their communities.
In this episode of the Nonprofit Thrive podcast, Ben Freda welcomes Watt Hamlett, Founder and Principal of Watt Hamlett Consulting, to discuss gauging a nonprofit's readiness for Salesforce. Drawing on his extensive experience, Watt addresses common challenges nonprofits encounter when considering Salesforce as a CRM solution. He underscores the importance of having a clear organizational identity, being prepared to embrace change, and strategically planning for software implementation.
Resources mentioned in this episode:
• Ben Freda on LinkedIn - / benfreda
• BFC Digital - bfcdigital.com
• Watt Hamlett on LinkedIn - / watthamlett
• Watt Hamlett Consulting - watthamlettconsulting.com
• Watt’s List - wattslist.info
• Mandatory Recess - mandatoryrecess.dudaone.com
• “From Spreadsheets to Crms for Nonprofits With Ryan Ozimek” on the Nonprofit Thrive podcast - bfcdigital.com/from-spreadshe...
• “Symphonies, Orchestras, and Showing Supporters the Love With Rachel Rossos Gallant” on the Nonprofit Thrive podcast - bfcdigital.com/symphonies-orc...
Sponsor for this episode…
This episode is brought to you by BFC Digital.
At BFC Digital, we help nonprofit organizations thrive on the web so they can improve the world.
Our team of creative and tech experts understands that an online presence can help foundations and organizations accomplish their missions. That’s where we come in. Over the last decade, we’ve advised our clients on web design, front- and back-end development, and tech support.
We’re committed to supporting a select set of clients who continually inspire us with their vision for a better world.
To learn more on how BFC Digital can assist you in realizing your organization’s mission, visit bfcdigital.com, email us at info@bfcdigtal.com, or call 646-450-2236 today!

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