Very cool, glad we could help you. :)

That is great!

We are glad to read that :)

Thank you!

Thank you!

Hi! Thank you! :) Unfortunately, we can't tell you exactly what the problem might be. Perhaps a cartridge is defective? If you bought the printer or the cartridge from us, please send us an email to support@ghost-white-toner.com with your order number and some pictures of the problem and we will do our best to help you.

Sorry, but we have not had this error before. You may want to reset the printer and if that does not help, contact the manufacturer's support.

Hi! For such technical questions about your printer, we would recommend that you contact Canon directly.

Hi, how fast your printer prints depends on your settings and what you are printing on. For example, if you are printing on thick paper, the printer needs to be set to thick paper so that it pulls the paper slowly through the printer and fuses it properly.

Hi, Thank you! Have you checked if your toners have a defect and that's why you get the spots?

Hi! You are welcome to send an e-mail to support@ghost-white-toner.com with your order number and the details of your problem. Our team will be happy to help you.

Hi, this can have many reasons, It can be that not compatible paper/foils are used. Or the wrong paper settings are selected, which can be checked on the PC and on the printer itself. Or one of the wear parts must be replaced, but I would consult the printer manufacturer and ask there. Or a completely different defect.

What exactly do you mean by book cover paper? You can't print on a special paper?

Please contact our support by mail: support@ghost-white-toner.com Send directly one or two photos of it and mention your order number. Thank you.

Hi, This is not so easy to recreate because paper jams very rarely occur there. If the paper is already peeking out of the paper ejector, please pull it slowly and evenly out of the tray.

Hi, wir haben derzeit kein Video dazu geplant, da die Installation bei diesen Druckern sehr einfach ist und mit wenigen Klicks erledigt werden kann. Eine Anleitung für den Drucker ist beim Drucker dabei.

@@Ghost-White-Toner alles klar,fillen danke !

Hi Ruben, please send us an email with your order or invoice number to: support@ghost-white-toner.com Please send us pictures of your error message on the PC.

Hello, this is Canon's response to the problem: -Cleaning could not be performed. Paper jammed during cleaning. Remove the jammed paper, load the paper correctly, and perform cleaning again. Clearing Paper Jams Cleaning the Fuser Unit The amount of residue in the toner cartridges required to clean the fuser unit is insufficient. Cleaning requires a sufficient amount of remaining toner cartridge. Replace the toner cartridge and perform the cleaning again. Replacing the toner cartridge Here is the link to Canon's page: support.usa.canon.com/kb/index?page=content&id=ART175870 You can find the part ca in the middle of the page.

We can only guess now, but either the toner is broken or the transfer belt. We assume that the toner has a defect. Please contact the manufacturer of the toner.

I have this same problem. Did replacing the toner help? I don't think I'm using an off brand toner.

@@angelalambert9587 I swapped toner cartridges and it's working fine now. It's still an off-brand one, but it's ok so far.

do you still have print jobs in the queue? Did you load plain 80gsm copy paper so you can print the cleaning page?

Had the same. Set the papertype to A4, 72-83 gr on the tray 1 or manual input and you're good to go.

Hi, this will be displayed in the shopping cart once you have entered your shipping address: www.ghost-white-toner.com/little-ghost/

Hi Sheila, we replied to your message on Facebook.

What was the reply because that is what my printer is doing. I am printer using flex soft White to go on black hat and magneta is spackled on the paper when I press on hate every where there was magneta spackles its on my hat. Can not sell it like that. I did all the cleaning measure you said do.@@Ghost-White-Toner