DISCLAIMER: The opinions expressed in this video are that of the participants and do not reflect those of the organisation
Fireside Chat: Optimising Client Onboarding to Gain Competitive Edge
1. How can firms balance the need for a premium customer experience with the stringent requirements of AML and KYC regulations during onboarding?
2. What are some common pitfalls in current onboarding processes, and how can they be addressed?
3. What are the specific challenges financial institutions face in speeding up the onboarding process?
4. How can financial institutions best utilise open-source intelligence and the rapid pace of technology advancements to complement traditional data sources in KYC practices?
Chair:
Alia Cooper, Head of Client Lifecycle Management Strategy - Wholesale, HSBC
Speaker:
Santosh Reyes, Founder and Managing Director, DLT Apps