Does sugar get in there ? Or is that the reason never pour waterthrough to steam it clean .

@@gregorydahl No, it’s because the brush can get worn down unevenly, and eventually it’ll spark when only a tiny part is touching it. The sandpaper is to make it a flat surface. Once the machine is running again, it takes a few minutes to get going but by then it’s good as new.

You are so welcome!

The black coating is an electrical insulating material to keep the heating element spring from touching bare metal and shorting out . Don't put water in the hot sugar spinner or it can cause damage to the black material and cause bits of it to crack and pop off . Replace it he said if that happens .

Glad it was helpful!

We have rebuilt multiple machines, feel free to ask any questions. Thanks!

@@spunparadise8823 I doing a complete tear down and rebuild of the machine and going to try and keep as many of the original parts as possible. Wires are dry rotted heating element is shot ect ect most of the parts gold medal still sells that need to be replaced but the switches are no longer made to my knowledge can I ultra sonic clean them or clean by hand / polish the contact points Especially the fine tube heat switch. It looks like ceramic and medal basically

​@Spun Paradise Hello might we get help with our troubled machine?

We clean based on visual inspection of the ribbons (if they are clogged or not). After you let it air dry, you can run the machine with no heat to ensure it is dry enough.

Glad it it was helpful!

Thanks!

You need 120 volts ? .

Yes, we've cleaned it that way for 10 years with no issues. Just always make sure you don't get water in the actual ceramic head. Hope that helps, thanks!

No, do not clean that often with this method. This is for extremely high volume production, being used A LOT. We only do this cleaning 2-3 times a year and we use these machines 10 hours a day. Thanks!

I'm having the same issue. Were you able to get the bands back in at all? I'm currently sitting here squeezing them together in hopes they become short enough to fit back into the spinner head, hoping there's a solution

Yes, I recommend looking for a concession dealer/distributor in your area. Gold Medal may be able to tell you who is in your area as well.

I recommend contacting Gold Medal for a replacement part.

I find that when it happens on my machines sugar has gotten behind the dial or the dial has moved to far towards the plate. Hot water takes care of the first (remember to dry all moisture out before using), and resetting the dial distance will take care of the other. Mine has an Allen screw that can be loosened on the dial for adjustments.

Is there anything in the same machine?

Rings **

Dirty rings, worn brushes, weak holding spring or clogged brush holder (brush doesn't move easily leaving a gap and arc will jump over).

I always thought it was to protect the terminals from the sugar, but we have quit using them as the sugar has no effect on them. We also removed the terminal strip and connect straight to the screws. Works good for us and we make cotton candy for our circus every year, so it runs a long time when we use them.

One of the brushes could be worn out, or simply knocked off the middle cylinder.

Any electrical supply house will have them. Just make sure they can handle the load. 12 gauged wire should be big enough. Too small wire will melt from the amperage.

If the bottom of the two ribbon wires is too close to the head of the machine it will spark, you need to re-bend the ribbon wire to give it some more clearance.

If sparking it usually means the electrical connections on the ribbon are likely too close to the aluminum in the head of the machine. Try bending the wires away. OR some of the film has been chipped off of the black band, which means the black band would need to be replaced. Thanks!

For me it usually meant the brushes have an uneven contact.

Standard 15amp 120V receptacle

@@spunparadise8823 can you post a link to purchase the cable you are using here?

The same voltage the machines uses. In America it's 120 volts at 15 Amps. Europe uses a different system (50 Hertz at 220 volts).