In this session at the National Aged Care Provider Conference 2024, we discussed how governing bodies of residential services are co-designing aged care with older people. We explored how we can shift our mindsets to do this meaningfully, while managing risk and obligations. 
Chair: Louise Macleod, Complaints Commissioner, ACQSC
Panellists:
- James Carey, Council of Elders
- Tracey Burton, Chief Executive Officer, Uniting NSW.ACT
Note: You may not record, reproduce or broadcast any audio or video content from the conference on any platform at any time.