I agree Ed.....but in my opinion, it's not about Elvis, it's about the almighty dollar

Elvis would definitely not approve of the rude staff!

Alot of the staff hate their jobs and care nothing about Elvis so it trickles down to us (The fans). Its a shame. Graceland needs to be ran COMPLETELY by fans. Could you imagine the fun that could be had there if so. Let the fans TCB!!!

I think you now have people who run "Elvis" who only see a means to a bottom line and don't understand Elvis, nor do they understand his relationship with his fans. If they understood any of that they would not belittle the customer/fan.

Now days, i think that is much a kind of museum than a home where you can feel something special.

I am a pretty new Elvis fan and I was privileged to go to Graceland last June and had a wonderful experience. Everyone was very nice and helpful. My tour guide was so fun and knowledgeable. I had a lot of questions and she seemed to love that. So sorry you didn't have a good experience. I agree with you on all the trophies, suits and history could take months to go thru to even get an inkling of how loved and talented this man was. I hope to go back again. I am blown away with his talent but more with his giving. What a person to admire. Even Paul McCartney, when he went thru Graceland said he had more trophies than all the rest of them put together. R.I.P Elvis 💕👑💕

Elvis would turn in his grave and would be very angry by what’s going on...and it’s all about money now. Disgusting. 😔 Elvis was a very kind and generous person and if they cannot represent him...they must be fired immediately. It’s that simple. Elvis would. He would not have it. 😐 If I could contact the family (but I’m a nobody), I would do it myself but I don’t know how to contact them. 👑♥️

It's bad enough that they want too much money for the experience, but to be treated like shit is bad. Not the spirit of Elvis. Thanks for your explanation Ed.

i agree ed i find it very frustrating that you have to pay to get in to the complex to shop for ftd's and other elvis merchandise the old complex wasn't like that it just feels cold and so corporate it's all about the money now very sad

Hi Ed, my name is Gino from Montreal, Canada. I've been watching your videos for a while now and find you do a great job describing all of your Elvis collection. I sympathize with you Ed on your recent negative experience at the gates of Graceland. I also had a negative experience in 2017 at the same gate. I suggest that you reach out to Angie Marchese, Vice President of archives and exhibits at EPE. She's currently on LinkedIn and seems like a very nice person. The people who are running this exhibit need to be aware of the type of toxic staff they have at the gate. Just food for thought. Keep up the good work in keeping Elvis' legacy alive. Cheers, Gino

Thank You for sharing your experience. Multiple times now I am hearing terrible things about the staff at Graceland. I have never been to Graceland yet and I Surely may not visit if you get disrespectful treatment. Maybe Memphis Tourism needs to know about how Graceland Staff is to the visitors. Priscilla needs to get rid of the bad and replace with Terrific and Helpful Staff, and Polite Staff.

Hi Ed, It’s Anthony from Staten Island. Yeah the security sucks down there. Everything to them is life and death. Not like in New York. I wouldn’t let them ruin your trip. It is what it is. I am glad that you did have fun and this was a great video. Elvis would be rolling in his grave because he loved his fans. I want to go back to Graceland, but there is a charge for everything down there. I wouldn’t be surprised if you have pay to take a piss down there. Stay well. New York Strong!

Suppose have 1 heavy for every 1 to 3 security guards. They usually don't say a word. The others project we are here for you to help you, really care and sensitive to general public. What happened to the good ol Southern Charm in saying "Good Morning". Contrast to 1998 me and my ex stayed and hour past closing with the awesome guard telling us all kinds of stories. Sorry you had to go through that. Remember Elvis used to let random fans in the house when he was alive.

Totally agree Ed, manners and being polite cost nothing...imagine if I travel from the UK for a special journey...it should all be part of the experience

For the life of me I just do not understand people who do not give a “hello” or “good morning” back. And especially in that type of business.

I’m 63 and live in England. I’ve loved Elvis since the 1960s, but I would never visit Graceland, as now it’s just a money making attraction, all built on the back of one of the most generous men whom ever existed. Elvis is still being exploited even in death......Without the fans that Estate has nothing, which is something they need to become mindful about.

Hi Ed. I really enjoy your videos. I had a similar experience when I went about five years ago. I remember the staff barking at multiple groups of people, and being impatient with the elderly going down the stairs. I would compare it to basic training in the military. I did the tour with the audio, but I just kept my headphones off and tried to focus on admiring the short time in Graceland. It was a similar atmosphere at the guesthouse. I would recommend for fans to visit Graceland than go to Sun studios for a better, positive experience. I also would recommend the Studio B tour in Nashville, that was probably my favorite attraction during my Tennessee trip.

Just got back from Elvis week Ed. You're right for the most part about them being rude. There were a few there this time that were pleasant and nice but most of them act like they hate their job. I don't get the whole no video outside. I get inside because of the artifacts, but outside is ridiculous! I tried the just video myself lighting my candle during the vigil and got yelled at. So stupid!!

They should allow video . It would help with busting the rude staff . I bet if video was allowed , everyone would be friendly to keep their job .

Here's an idea!! Let a true fan run things at EPE!! I.e. ME!!!! If you want the Graceland staff to say morning to you, that'll cost you extra.😉 Great video bud.👍🏻

Elvis would be fuming. His fans meant the WORLD to him. Xx thank you for doing this video. I just found ur channel xx

Would Elvis Approve No! Manners are flying out the door these days.And it seems long ago that a lot us were taught manners at some point or another.when anybody works with customers or the public they should greet people better. and thank you for sharing your experience about Graceland Ed.

If don't like your job leave...That's how feel! Keep doing what you do 👍

To be honest I question whether Elvis would have liked any of the Graceland Circus.

Hello Ed you have several good points about people's attitude I was brought up on the principle manners cost nothing , People save up for trips like a visit to Graceland these are not cheap you go for the experience its a shame the Presley estate do not treat fans a little better As I said before its all money nothing more plus Lisa has to pay her tax bill.

Hi Ed, Great video as always. We visited Memphis in 2018 and stayed at the guesthouse. We loved every minute of our time there. That said, when we visited Graceland, there were three security staff in the hallway by the stairs that looked totally disinterested. To work at such a place you should at least be approachable/civil to visitors. The exhibition centre across the street was superb and I ended up spending $300 in the entertainer exhibition shop, much to my wife’s amusement. I can recommend going into Memphis and in particular visiting Sun Records and Lansky’s. Though if you’re travelling from Lanskys to Sun get a cab, as its one hell of a long walk. The only negative from our trip was Beale Street. During the day it’s fine, but around 5pm a lot of homeless people were begging for money to the point of being aggressive and intimidating. It was at that point we decided to go back to the hotel. We were planning on visiting next year, but COVID 19 has spoiled our plans. Looking forward to your next video. Stay safe, Lee

Thanks for posting this video. Wife and I was hoping to go next year. I know what to expect now.

Common decency cost nothing! Sadly never been to Graceland.

I don't see anything about these anniversaries that resembles Elvis or his legacy. Elvis was generous, humble, and grateful. He found more joy and pleasure in giving than receiving. Elvis music speaks for itself but the biggest miss of continuing his legacy is his generosity. There is obviously nobody involved with Graceland that was ever dirt poor to understand the joy of giving or the joy and happiness it brought Elvis. He'd be giving away anniversary jewelry and cars on milestones.

Elvis..... Grande LOVE

Congrats on 3k subs

I hope Graceland HR sees these videos of how rude their people are to fans & give them an attitude adjustment!

Thank you for telling your experience at Graceland. I left a comment on your last video. My aunt had the same horrible experience 3 years in a row. I hope the hell you get no negative comment. Because until you are in a situation there that makes you feel like you have to beg them to be nice. Be quite about it. Thanks for your input hopefully some thing get done on a positive note about it. We'll see?

It's just like I said on Spa Guy's video the other day. I've been to Graceland many times. The only bad experience I've ever had was from the staff. I agree with you, I have met some gems over the years, but more often than not, it's been rude lackluster service.

Ed, it would be useful to have your comments shown to EPE. I would think your feelings are shared by countless others. Security staff who are not welcoming and stupid rules are not conducive to a happy and memorable experience. It's partly why I've not been to Graceland because of the dos and don'ts. Unfortunately Graceland is in the hands who don't think in Elvis' way. That's not to say fans should run riot, but be flexible and make a judgement when fans are taking a few photos or filming for their souvenirs. I agree totally with you on their lacking communication. We have security working with us sometime and they seem to be real lame-brains.

My experience at the complex was very similar with exception. The ticket staff was very pleasant as well as the guard by the exit rail outside. The women at the info counter in the Guesthouse and our van driver (Chris) very friendly along with the wait staff in the restaurants all very friendly. about the third of the staff looked bored and no people skills. That wouldn’t fly at Disneyworld for sure. They are competing with companies like that and figure if Disney can charge large fees, than we can and people will pay it. On the other hand, this is not a federally funded museum, it probably pays an exorbitant amount of money in insurance considering the value of the items. And some fans do try and bend the rules, jump fences, sneak into areas they shouldn’t & while some mean no harm, It is disrespectful. I’m sure some guards could tell stories from their perspective. I mean a guy just recently hoped the little fence and took photos of himself right over Elvis grave. That’s lack of respect. But an acknowledgment or a good morning reply should be standard and EPEshould take full responsibility in training their staff. And as much as Elvis didn’t like his guys being rude to fans, he also despised disrespect to his staff.

I've been to Graceland 6 time's . each time I go the staff gets worse and worse. There were two men in the house falling a sleep at there post one upstairs next to gladys room and the other downstairs in the TV room. Security yelled at me because I was taking to long writing on the wall. I've loved Elvis all my life I go through a lot to get there. And I spend a lot of money there. I expect to be treated like a human being. I expect to be treated with respect. GRACELAND YOUR GOING TO END UP PUSHING FANS AWAY. THEN WHO WILL PAY YOU SALARY. 👍👍👍👍

Hi, you are 100% right, im so glad ive been 3 times to Graceland back when it was good experience....this world became with so many, maybe too many assholes people that dont have a damn polite awareness, no smiling, no good morning, Gosh....take me back to the good ol times.. 😔🙏

I went to buy the colour edition of the new nashville vinyl. $25 for the record, $70 shipping to Australia. I pay $10 for vinyl from my normal store in the states. $3.50 from UK

im thinking about going back spring 2021 possiblly. I love the gift shop with FTD stuff. and the museum was cool when i was there in july 2019. I was only in memphis 1 full day. this time around i am hoping 3 nights.and maybe we might just meet. id be at the days inn love that hotel. guitar shaped pool. nashville 1st hopefully or 2nd.i like what your stated here brother. i did not have a problem with security when i was there. it be a good place to have a vc meet up. . our tour guide was not bad. I had the honor of holding the microphone elvis used in 69. mike friend from canada

Was there in 2018....definatley going back to do another tour

Hello Ed I saw the Spa Guy video. The security was rude to the Spa Guy too. I think they see Elvis fans as a job, and not trained to be nice to Elvis fans. The security guard did not have to swear at the Spa guy, especially at the Candle light vigil. They should have been nicer and treat fans with more respect. They should have told them where it was ok to park at the candle light vigil. Because there were no signs to park anywhere. They should have been nicer to you too.

I feel so sad & disappointment that this happened to you & Billy Spa Guy 😓 totally disgusting behaviour by those security staff! Who screens these unsuitable people??? I think the authority has gone to some of their heads. It puts fans off visiting Graceland 😩 Anyway thanks so much Ed 🤩 for this insight. P.S you have such a cool 😎 voice! 👍🏻⚡️love your channel 🥰

surprised they are even displaying his medal of freedom seeing as priscilla and lisa completely snubbed our President and the entire ceremony

Thanks for sharing your experience at Graceland.. it’s funny how some people attack you for it!! Lol. I’ve been there twice, had a good experience overall.. Didn’t run into any rude employees, but it would bother me if I did.. that place is super expensive!!

As I said before Ed elvis would be ashamed of his security they would be fired on the spot elvis style it all about dollars the king would never be that way thanks Ed one day l will visit Graceland 😎

Your dead right man, Elvis would be absolutely pissed about them treating his fans like this,he used to go down to the gates and mingle and meet his adoring fans who he respected and knew because of them he was very wealthy so he would randomly repay them ... this is what E.P.E now days needs to address because everything you are saying is right.

Элвис Пресли. Чудесно, интересно всё о нём и его творчестве. Он лучший, единственный и неповторимый. Король. Луч.

The staff don’t get it! I stayed at the Guesthouse. Just thought it was soul-less.

Ed, I have always had problems with Graceland etc., with the Name, Image, Likeness. Since we all know that Elvis and Marilyn Monroe, James Dean, etc. are all deceased, then the name, image, and likeness are out there in Public Domain. Even when the actor/actress or Singer/Dancer/Entertainer are alive, there is no ownership of a Name, Image, Likeness. And since we are all into the current state of affairs with our past history, then by making a deceased entertainer with the name, image, and/or likeness, that is just enslaving the former artist into a form of slavery all for profit and nothing at all. I personally think that the Name Image Likeness should be abolished. Because we can all take all the images off the internet without a charge. And we can use them in our own business, etc.. Graceland has always ever since they opened, has always been "UPPITY AND SNOOTY." Even back in 1985/86 the first and second time I visited there. The "Non Elvis Owned shops -those were the nicest people, but the ones who worked for and at Graceland were not the nicest and friendliest people to deal with. JUST MY THOUGHTS.

Elvis wouldn't be happy with the way things are being run. Honestly I'm surprised that they built that hotel and everything all those restaurants and whatever. As our generation gets older and passes on I seriously doubt that there will be as many fans going through Graceland as there are now say in about 20 to 30 years. But you never know I guess. Sad

@THE KING... Parabéns Ótimo vídeo ameeei bjs! 🌠🎆👏🏻👏🏻

Elvis would have hated this. This is Priscilla mismanaging Graceland, and Elvis`s legacy. They give her too much credit for keeping Elvis`s legacy alive. Vernon used to allow fans into Graceland when he was alive, and that practice continued after he died in 1979. It wasn`t an original idea of Priscilla to open Graceland to the fans. The only difference is that she came up with the idea to charge people for coming. She even redecorated Graceland from the 1977 look, back to the interior design it used to have when she was married to Elvis. The museum look is not what Graceland looked like when he died. She is a greedy woman, and she has not taken care of Elvis`s family. She threw Elvis`s cousin Billy Smith out of Graceland, and even fired him from his job at Graceland. Billy was there was Elvis died, and spent the last night Elvis was alive with him. He was very close to Elvis, and i`m sure Elvis would have wanted him to be taken care of by the estate. Im not surprised that she has hired shit people, on minimum wage that hates their job. It`s all about the buck.

Graceland is now more about the money than about Elvis but like any business you have to entice people to use your services or frequent your business by being accommodating. A smile costs nothing and leaves a positive, lasting impression. I remember when all the employees seemed to love their jobs and talking about Elvis and his home. Not so much anymore!

Graceland need do something about security I understand they got a job to do but you can be a whole lot friendlier

That shop that you mentioned that was across the street still exists but it's near Sun Studio now.

Ed as I told the Spaguy, EPE hires the bottom of the barrel when it comes to all aspects of customer service. Chips on their shoulder jerks. Elvis is the least of their concerns.

I have only just discovered this video, and I am having a laugh at your language 😂😂. I know it is three years old now, and I need to go and look at the others relating to it. If somebody treated me like that when visiting any historic site open to the public I would have given rhem a good Aussie mouthful🤐🤐🤐

morning from england edd it does not cost anything to be polite in around way we pay towards there salary stay safe take care

I have visited Graceland more than 20 times - never had a bad experience with security. I must be the exception.

I went there in 92 I walked up to the gate the guard said good morning I replied the same. He said you can go see the grave I was shocked they didn't charge to see the grave off tour hours

Spa guy had the same. Keep it tight

Graceland Get your act together We should get access to the gift shops That's were we leave our money I'm not paying to have access We'll said ED

Nice video, Graceland Security seems mean and also strange it is very sad I bet they are ruining Graceland Horrible guys! Sounds like you would have had a not very good experience Sad the good stuff have gone

I have a magazine about a British Elvis fan club tour to Graceland around 1979: It was for a David Frost TV special. He makes mention of the ’friendly’ security guards: probably the same people 😂 I wonder why you can't video. I remember when I was there 30 years ago they were concerned about flash photography especially with the clothing which was fair enough but I can't see the harm filming outside.

Hey Ed Yes totally agree sometimes you take the Good with the Bad , thats Ridiculous people come from all over the world , i,m sure its not gonna hurt anyone to be Nicer , i mean Dang those people at the front gate went a bit over board , they need to dial that back a bit , why they want you to delete the photo ? that sounds Crazy , Sorry you had a Bummer experience with the Bummer bunch out front , the Museum with Jumpsuits & area with the FTDs sounded cool , from the good & bad you did tell Big Question , would you go again , take care Rock on Peace

I’m shocked the staff knew what FTD was - my exp has been they need some Elvis 101 training for sure -TCB Ed 💥

If thing are not right at graceland tell some one seen video speak out .

Interesting

HI Ed i dont think that Elvis would have Approve on this, if he heard that the security staff not being friendly he would have fired them right off, i know i would have. and like Rossi said let's have a true Elvis fan run the place and not people that are not fans they are there for the Job and thats it... but there are few people that works there are true Elvis fans but not many anymore. anyway great video my friend

Good morning Ed it is sad that people are treated that way .Q for you did you bid on an item at the auction 🤔be good my friend 🇨🇦🇺🇸⚡️👑

As a British person I would go straight to the top and complain secret record them stupid security staff then go to the media to stir some shit !!! Elvis would of wanted that way lol. But please raise your concerns to EPE !!!!! By the way that voice of the tour guide was f***ng brilliant !! Doesn’t suit you tho lol 😃👍

ED dont't go for the anniversary, they 've probably employed more guards than usual, i've been in november 87 and 2018 and had no problems at all (less fans, less crowded)... and few guards only... take car my friend

The gift shop in the complex was very small no good books like msg book mostly tee shirts and nick nacks in it unless I missed a part I went from the house tour overtook the complex got a picture with elvis for 50 dollars and the gift shop was beside that disappointing I wanted some good books and the box set of records came away with crap mostly

I knew more about Elvis than our tour guide! It has turned into making more money since the guest house has been built than honoring Elvis' legacy. I won't comment anymore.

There’s no excuse for being rude. Unfortunately it’s no longer about the fans. It’s only about money. I will also say that I think it comes from the top. The leadership obviously could not care any less if security and staff is respectful to the paying guest that visit Graceland.

Nothing to see with the visits in the years 80/90 ' - the sellers or tour gardians know nothing about Elvis - We asked to them falsed answers and they always agree - it's now "disneyland" and the staff of EPE don't care

😔😔😔😔😔😔😞😞😞😞

Someone should contact Priscilla and the family and let them know they need to reevaluate their employees T.C.B.

It’s disgraceful if it wasn’t for the fans the wouldn’t be a Graceland all the money pumped into this every year that’s why it’s so special. Someone at the top needs to get a grip of the situation before it puts people off from going 👑👑👑👑🇬🇧👍

Breaking news !!! They don't like us ! Simple.

Would like to see what u got from ftd the staff was rude when I was there in 2018 bar a African American security guard Cornelius I broke my leg in a fight he went above and beyond hope to go back next year the covid stopped me this year

I know the shop across the street from Graceland

Surely Elvis would have not approve of the rude staff, but I think he would have not liked all that money business around his beloved Graceland.

Are you no longer allowed to take photos in the grounds of Graceland or indoors? We went in 95 and 96 and were allowed to film anywhere.

What happen to the saying, Have a nice Day, which I thought was what most Americans said to you when you met them. Now has spa guy knows the saying is Fuck off. Things have certaintly changed.

Sound to me like people who work at graceland dont konw how to do there jobs at graceland

They need 2 get ppl who wants 2 work there, Elvis fans nd kind.

All about the money now Ed. Very sad that things are that way.

There's no reason to visit Memphis The only reason we go is because of ELVIS These people will be out of jobs They are rude Will not go back Still love Elvis

I wrote Graceland a message on Facebook telling them that I won't be bringing my wife and 4 kids to see Graceland. We will spend that money where security is polite.

Good manners cost nothing! We all know how polite Elvis was so I'm sure he'd be disgusted by the guards attitudes. Marty Lacker wasn't a Priscilla fan, below he answered an Elvis fan's question on his website, and it seems Marty was right about Priscilla. EPE's just want to bleed Elvis's fans dry 😳 Marty's reply to a fan.... Regarding the wedding , I didn't want to see that wedding happen and neither did he. Five minutes before the ceremony he told me he didn't want to go thru with it and I told him it was too late unless he wanted to leave her at the alter - which would have resulted in her father suing him for breach of promise as he threatened to do if he didn't marry her. I have always known that all Priscilla wanted was the name and money. She's a cold hearted greedy, two faced bitch. Needless to say, I wasn't thrilled to be standing there however I was honored that he asked me to be 'Best Man' and then added Joe months later at the urging of Parker and Priscilla. Marty

Tell em where to go

Is there question that you can not ask to the guide.

The spy guy he has the problems with security to

Cant all ways make ever one happy that a fact .graceland makes money to pay the Bill's

F disgusting behaviour of the security staff again .id watched the spar guy vigil night.there was no need of that security woman,speaking to the spar guy the way she had.same as you.people dont have to go to graceland.people want to because of Elvis.if he was alive still,I believe he would be very angry in the way people are being treated by some of the staff.i cant relate to this as I haven't been back to graceland since 1981 and 1984 and everyone seemed friendly but over the years far too many changes for my liking.maybe all the staff need to be retrained into how to be hospitable.

And they say New Yorkers are rude and unfriendly

Do you think that some staff members can go upstairs.