Dear Hambini viewers, Since the video that Madpec published a few weeks back was brought to my attention, I have been in contact with Graham and Paul. I have issued Graham with a full refund for the work Madpac/Hambini have carried out in order to have the bike usable again, I have also offered a replacement Tuono frame for Graham FOC so that we can dispose of the original frame supplied. Originally one of our customer service team had offered a 50% crash replacement off a New Tuono due to the original frame being outside our 2 year warranty period. As mentioned after seeing the video I made contact with Paul and Graham to try and resolved the issue. I just wanted to give you an explanation of the situation from our point of view, we are not out here to try and rip people off and try our best to look after our customer base. Have a good weekend everyone,

Thanks for helping us out. I totally forgot how much I swore on the note 😂. Graham is very happy, riding again, at reasonable cost. 🙏

The part about drawing with your left hand while having a tug with your right killed me. 😂

I had a DR1 and unfortunately noticed the non-drive side chainstay had cracked though about 60%. When I discovered it after a ride and cleaning my bike I was pretty shocked but also thankful that it had not failed completely while being ridden as there could have been quite serious consequences if that has happened. Dolan's customer service was excellent and I was supplied with a Tuono frame with component swaps after sending photos and sending the bike back to them. I've had an AresSL for 6 years which has performed flawlessly. I think the DR1s as a batch must have had QC issues which is a shame as it was a great endurance bike that got me through Fred Whitton. To Dolan's credit they put the situation right with minimal fuss.

This is the best commentary of any Hambini youtube clip yet. Thanks to Hambini for not only calling out the crappy engineering in the bike industry but also for making engineering visible to the world in a way that makes sense. I'm a mechanical engineer and I salute Hambini.

As always, a great watch. Dolan did the right thing eventually, but only after Hambin stepped in. We can hope that they have realised that the QC needs improvement and that future Dolan frames won't be sub-standard. One thing that Hambini failed to mention was that the Princess blanket needs a clean!

Terry dolan was an apprentice of one of the Kings of frame building as far as i know, that being Harry Quinn

We made something not fit for purpose, but we'll happily sell you another one and still make a bit of profit!

Thanks! First road race I did, Chris Boardman, who was still a junior at the time, was riding a Dolan. Pretty much every bike was steel in those days though and I think quite a few of the 'UK made' frames were actually made in Italy. 'Rebranding scams' will always be an issue, but this one is horrendous and fully deserved the full Hambini roast!

Just watched after my Saturday morning bike ride. I giggle with every watch of these. I also get to learn English slang terms, which help with my vocabulary when describing manufacturing issues that I see in my job (manufacturing engineering for a defense contractor). It’s a miracle that anything ever works as designed once your crack things open and see how they are put together. I’m always amazed! Keep up with the hairdressers, and always have lube handy!

That was a cracking repair job Hambini and another interesting insight into carbon layups and the issues you found upon closer inspection.

I believe Dolan don't make the DR1(in this video) anymore, its certainly not on their website. I've owned a Dolan Tuono SL (rim brake version) for the past 7 years and I can honestly say its been faultless, its comfortable to ride and a doddle to service. Many may see Dolans comment and think damage limitation, at least they had the bollocks to come on here and explain things how many other companies have done this. My experience of their customer service and interactions with Steve have always been extremely positive. It does seem obvious there was a QC issue somewhere along the line, and this happens to all brands at some stage or another, just look at how many reaming's Hambini does across the board . I do wonder why the original owner didn't pick up on this sooner and act within the warranty period, especially being such a local legend club rider and experienced cyclist who should know his kit inside and out. I wonder if he ever did pre/post ride checks, or inspect his bike at regular intervals, otherwise this would have been picked up sooner, or has he just ridden it into the ground, then discovered the issue and whined to dolan and not been happy with their offer of 50% off a new Tuono frame.......and then sent the DR1 to Hambini to get them to ream the brand so he gets his way after a tantrum.

Nobody does it like you, Hambini!! Mad respect! Intelligence always trumps manufacturing!

I watched this one with interest, I’ve had two Dolan frames now and both have been on the whole positive experiences. My first “L’etape” had no issues at all, my second “Tuono” had a small issue with the Fork dropout which turned out to be cosmetic, when I took it back Terry Dolan offered to replace it, took me round the paint shop to see some of the factory and they even gave me £20 to cover my fuel costs to drive there and back. I’m now in the market for a new bike and decided that I would get a Giant Defy which at £5k was good value, it came to me with scratches, paint defects (pin holes and sink marks in the paint) and the rear caliper mount hadn’t been faced which meant the brake couldn’t be aligned, their dealer couldn’t sort these issues and I ended up returning it for an refund. Mapdecs latest video shows a £7k Canyon which is riddled with problems too, also totally unacceptable. Until watching this I was going to order another Dolan, their system of allowing you to select bar width, crank length etc gets you a bike that fits when compared to any off the shelf type system such as Giant etc, but in all honesty I don’t know what to do, all brands seem to have issues with quality control, I can’t ride a Winspace as it’s too low, maybe a Time frame would be a safe bet but they are quite expensive. Buying a bike seems like a lottery at best, and Russian roulette at worst.

I love this channel. Please never change.

Thanks again Hambini. Great watch.

great job on making the best compromise and engineering solution out of a crap situation, unbelievable that dolan didn't replace the frame, I guess their passion is about money not engineering

Damn Hambini, what an outstanding explanation! You sir should be a professor at an accredited university teaching advanced course in carbon bike frames. Thank you for all the information! Love your content! ❤🚴🏻‍♂️

I am not sure how I found your videos but I am glad, as an engineer who rides this channel speaks my language.

There's always a right to reply here.. It always amazes me (it shouldn't) that the company don't save face and publicly address the matter/subject. Great video as always tho 😁👍 and no doubt you made the chap happy

I find this so funny that the bike market is more or less just based on brand names, and not bothered about quality of products. Thank you Hambini for doing these types of videos that really highlights this problem, keep up the amazing work!!! 💪💪💪

I’m willing to accept that anything made by humans can have errors (though this frame has a LOT of errors, so it’s stretching my limits somewhat). What I’m not willing to accept is that Dolan didn’t immediately warranty this frame and make absolutely certain that the customer got total satisfaction.

Superb solution, great work.

AH blood hell. I turned of the volume to avoid the BIG HELLO only to get deafened when you sneaked it in later.

Great job. The only 5yr old capable of fixing it come to think of it. As the owner I still would have taken your/cycle shop advice and saved you all the bother and scrapped it. Landfill aside. I've always fancied Dolan track bikes. Now this is obviously an egregious practice of theirs however.

Always glad to see the pen is working.

Fair play Dolan have feck up 😮 A new frame would have been peanuts to them 😢 Another great show Hambini 🎉

Good job. In spite of its imperfections WELL WORTH fitting an excellent BB and putting the bike back on the road...probably not advised for use in the pro peloton ,but for a club rider-should last for many years.

I love these REAMING videos

Well done Hambini. If it gets Bike assemblers (can't call them a manufacturer) to up their game and ensure bikes are fit and safe to ride it a job well done.

I've never seen, or even knew that Dolan made a road , or gravel bike at all until this video. I always thought that they were a TRACK frame company exclusively, as that's all I've ever seen here in the states, on the (somewhat) local track.

Another good one Hambini ! The pen is mightier than the sword and it is working. So many "brands" and distributors to avoid , your videos are functioning as the pen to tell us punters what/who to avoid. Can you do an assessment of Elves frames? They look very good value and have many good reviews.

Always a pleasure young man

I love the Hambini intro, HELLOOOOO. Love these videos.

Mmm ... For a bit of perspective, I've got a Dolan GCX and its been faultless over the two years of ownership. Odd how the owner of the above problem frame took two years to notice the fault with his BB. Doesn't add up in my book. I wouldn't hesitate to get another Dolan bike.

That is one brave guy, to continue riding that frame knowing all that is wrong with it.

Thanks for exposing this garbage. I really hope this gets more views and attention!

That frame is a death trap. But clearly a loved one. Kudos for the real cycling enthusiasts to fix it for the guy, I’d rather donate some £ to get the chap a new one. As Hambini said, how much do you do to it before you’re wasting your time.

I've been waiting for the Hambini hot take on this since seeing the Mapdec video. Always happy to see that the pen is working.

Another great job 👍

Oooooh new fluorescent lights! Very fancy. Straight out of an 80’s classroom

There are two things I like in this bike world: a good reaming and Fuji rim brake bikes 😎🤣

Thanks for the education on carbon layout and glue.

I would love to see Hambini do a review of the top 5 Pro Tour frames to see if they are what they say they are or if they are just like any other Chinese frame, but with pretty paint jobs and cost $10,000-$15,000.

Dolan supply a frame that is well beyond the quoted specification and expect the customer to pay to replace it. What is wrong with these people.

Holy Fuck Hambini you’re hilarious. Love the way you do it. Hambini is the ONLY 100% TRUSTED RESOURCE for everything from ball bearings, to carbon, from manufacturing, to banging hairdressers. Thanks again for sharing and making these videos. Throughly enjoy everyone of them

Steel is Real! Enough said!!

That’s a ton work to save a bad frame. Good on you for helping out. Were you able to improve the BB spindle angle?

WELL DONE SIR--

Fuck, you almost woke up my son at 0:49 when I already put up the volume to understand the MapDec guy

Hambini doing gods work.

The worst part of this isn’t the shite manufacturing tolerances, it’s the fact whoever assembled the bike knew the bottom bracket opening was too large YET, YET…they still assembled the bike!!

Haven't watched you for a while, but the 'drawing'line cracked me up. Once we got to Foofies I was no more good.

can we do the oooooh so classic dolan pre-cursa trackbike one day? its loved by just about everyone in the community(as you know). does it stand the test of hamb? is it hamb-proof? we need to know! iv owned a dolan precursa and an fxe, they have served me well

Hambini out here doing the lords work… One ream at a time.

U got me with heidi‘s foofee 😂😂

Wow what a small world. I used to ride with Kendal cc back in the 80' with Bruce Everet

Hambini, You tell it the way it is. I like your style. Engineers use science and most bicycle manufacturers use lies to pedal their wares. Cheers

The “diabolical” line really made me laugh. Amazing stuff. My BB was undersized, blew out a bearing, and I machined a bit out with a brake honing tool. Will it fail and kill me? I hope not.

Hi. Thanks for the great video as always! I have a dolan df4 track bike and it is just fine. I planned to buy another df4 track frame to make a dedicated pursuit tt bike. Now after watching this I'm not so sure that I should! Any advice would be greatly greatly appreciated! Keep on the good work and banging the hairdresser 😂

great job.

Hello Hambini. Have to fess up that I know little about most of what you're doing or talking about. ..BUT.... that hasn't stopped me really enjoying your Channel.. Plus I'm learning stuff that's v interesting while I'm laughing along with the way you're reaming out crap manufacturing. Someone needs to do it cos it helps drive standards up. Makers of dodgy gear must increasingly be shitting themselves when they hear your name so don't stop ffs.🤣 Def worth a Sub. Cheers, Leno. ✅✅✅✅✅✅

What a pile of crap. They have the hide to want him to pay for a replacement. Everything wrong with the bike industry right there.

Very interesting video analysis that. A question for you, could you have dealt with an issue like that using, something like a praxis (or similar) bottom bracket conversion kit? Thanks

“Ormscracks red light zone” he is throwing pearls this lad.

Hi Hambini, I just watch your video and a have a question, your insert is made of aluminum? If yes, didn't you have problems with galvanic corrosion? In the past, I had some issues with aluminum+carbon. Thank you for your video, from Japan.

A diaspointed godfather really hits you in the feels...

Hambini is a straight up liar and a conman, he clearly has a heart of gold and is an angel in disguise, this facade about hairdressers don't fool me. I see you through you Hambini! Gonna smash that like!

The pen is working, but Dolan is not. It's my hope that this video will make Dolan lose enough sales to make them forever regret not replacing this awful frame. Another solid video, Hambini. Thank you. 👏👏👏‼️

Thanks!

👍🏻👍🏻👍🏻👍🏻👍🏻

Thanks Hambini, well at least we can be confident the bottom bracket will still be working in 5 years time but please avoid any long, steep descents, especially in the Alps or Pyrenees on that thing, unless you enjoy long stays in hospital.

Very informative Powerpoint session. Btw, I wouldn't buy a frame with so wide slots under the BB. Less material in a big stress area? I don't get it.

Hambini... changing the world, one frame at a time.

18:21 now that is great advice, clean, poke, protection and lube lol

i'd never buy a plastic bike period ! good job again though from the Hambini

Holy S! 41.53mm, has to be the new world record!

Looks like the only way of getting proper attention from bike suppliers these days is to name and shame them on social media. What happened to human decency and proper customer service I wonder 🤔

My daughter is planning to replace ger bike next year, Dolan was on the watch list, not now, based on this frame passing QC Dolan appear to be the cycling worlds Ratners.

When are you going to do a ribble frame?

The Dolan PR department must have gotten a heart attack after watching this video 😂

Lol, that's still better than almost any carbon frame I've owned...

Raw Alu + CF, how long till it rots out?

Bruv, you’re a true engineering legend ✊🏾👊🏾🙏🏾🙏🏾🙏🏾🙏🏾

That top bike manufacturers ask for up to $8-12 thousand/ea is why folks take close looks at much lower cost carbon bikes such as Dolan, Twitter, Velobuild, Yoleo, Devel, Dengfu, Trifox and such.

i'm interested in building up a carbon road bike, but after watching a lot of your videos trashing the manufacturing quality of the big brand names i think i try my luck and go for an unbranded carbon frame directly from a chinese factory. since most frames i looked at are bb30 or bsa, and me wanting to follow your advice in going for a bb86, my choices shrinked down a lot. any experiences with velobuild? edit: oh and btw, is the waitlist for your BBs on a first come first serve basis, once new stock is available or is it an actual que?

Good case for small claims court? Proper wool bike frame

I would love to hear your thoughts on the carbon disaster that was the Titan submersible.

"Rougher than Ormscrap's red light zone" :)

Priceless 😂

Rim brake mounts on a disc frame is a complete no no in my book. Hasn't been structurally designed for disc...

Dolan frames are designed by Stevie Charles Inc, Motown Detroit.

Just a thought, couldn't the bracket be machined to fit the hole?

Been trying to figure out which Chinese carbon frame to buy but was still a niggling doubt there. After watching this and Hambini's review of the Triaero frame I can't understand how the brand's can charge so much

Can we see a dub bb reaming?

What an absolute shame that a respected frame builder of 45 odd years sells that sort of rubbish. Slightly annoyed with myself that I recommend an ares frame to a friend bashed on their reputation. If I’d seen this video prior to that I’d not have done so & given Hambini’s inspection of the purchased Winspace T1500 I’d probably point mates in that direction instead. Thanks as always for another informative video.

I had shortlisted 3 manufacturers for a gravel bike: Bob Dolan, Sonder & Planet X. But after seeing this, Dolan has been struck off! I'm leaning towards a titanium framed steed.

Keep on banging them 👍👍

I raced in the 2000s on a Dolan track frame. Its a shame that Dolans products have gone downhill because its cheaper to use cheap frames

HELLO HAMBINI! 💪👍🔥