UPDATE! here is a link to a video update. The owner of Ball Equipment has contacted me, but has Husqvarna? What will or has been done? Check this video out for more! Bad Boy Scag ExMark Kubota Best Zero Turn Mowers 2024! kzfaq.info/get/bejne/fpqJo5ucqsiWlIE.html

Like you, I have learned the hard way when claiming warranty repair with dealers and manufacturers. You have to document everything. I record phone conversations and send them a transcript of our call. I took one dealer to Small Claims Court and the documentation won the case in my favour. Sad world we live in.

Bad customer service is the worst. Thanks for sharing. You guys are awesome

Dude you absolutely have the patience of Job and I'm praying that God blesses you with fruits way beyond what the dealer and company have put you through. Praying for you bud.

I will never buy a Husqvarna product again thank you for all the information you've you're a blessing

I purchased Husqvarna PZ60 over 6 years. The rt hydro went out after a little over 4 years in. Contacted my hometown dealer and he immediately said bring it in. I took it to him and even though it was past the warranty he said he would take care of it and put a brand new hydro on and I had it back in 4 days. Haven't had a problem since. Dealers that take care of their customers are far and in between but when you have a good one count your blessings. My PZ60 was over $9000.00 and is a commercial grade mower.

Update: The owner of Ball Equipment has reached out to me and seems interested in finding out more about my experience. I will post a video update when I know more. Also as far as this mower being or not being a commercial mower, it is listed by Husqvarna as an entry level commercial mower. Either way I’m learning a lot as I go and sharing my experience to hopefully help others.

I own a lawn care company, and I chose the dealer and the mower brand based on reputation and recommendations. I buy my small equipment at the competitors dealership because of brand. I would not have chosen this dealer for my mowers because of their lack of professionalism to ALL customers. I saw your update about the owner of the dealer reaching out to you, which is the proper response, but at the end of the day, those same employees or family members will still be working there. Good luck brother.

I bought a BadBoy Outlaw 61" gas powered with the Kawasaki engine zero turn in 2015. Built like a tank and have had ZERO problems. I do yearly maintenance and take good care of it. Great machine.

That's not only a stealership, but a thoroughly inept one.

Any dealer can sell you one mower. The service department will sell you the second one.

I was in the power equipment business for 30 years. I was a distributor service manager. My job was to provide support for dissatisfied customers. When the factory receives a complaint they would forward the complaint to me for local handling. I'm proud to say I had 100% customer satisfaction. I taught the dealer service schools. All warranty claims crossed my desk for authorization. I had complete authority for out of warranty claims. I did have my favorite shops. There were a lot of Ball Equipment like shops back in those days. But there were mostly good dealers in our network . My advise is to contact the manufacturer directly a defect is a defect no matter how long the warranty is. You can find help through the manufacturer. Each one has a national service manager . Thats who to get it touch with.

Please , Please take this dealer to court. Can't stand crooks. !!!!!!!!!! Everybody who lives near by , Should go by there and bless those people out. Please boycot that dealer & Husky equiptment. I'm fixing to get a new mower , And it will Not be a Husky. !!!!!!!! I promise.

Thank you for sharing. I will spread the word. They need to stop selling junk.

I'm a retired CAT&CUMMINGS knuckle buster and really no nothing about zero turn mowers! Have several people I know have this type of mower; a very good friend had had one given to him and it wouldn't travel in a straight line!? He is a DIY er and pretty knowledgeable when it comes small engine repairs; I actually take my string trimmer to him when it gets cantankerous! Well after spending a few $$$ on the zero T and not making any progress he asked me a few questions and told me what he had learned. The thing that surprised me was that the marjorie of these machines don't have a spin on hyd filter and it's a sealed system that there is only one manufacturer that supplies that market!?!?!? I recently by accident watched a video about these mowers and learned that currently there are only a couple of manufacturers that now are producing serviceable hyd system. Also another acquaintance of mine just recently bought a new Kubota zero T and I asked him if his had a spin on hyd filter!?!?!? He said that the hyd system was completely serviceable including changeable FILTER.

I had the same problem with a scag. How my problem is different is when I took it in and they couldn’t make it duplicate at the dealership, I had the manager take it home and use it. I knew his brother mowed soccer fields. Needless to say the problem duplicated before they were done. Scag fixed it right away. The machine now has 2000 hours on it and has given no unforeseen problems since.

I bought a Huskvarna ST427 Snowblower here in Washington State from a company in Spokane called COUNTRY HOMES POWER. I had a similar experience with them, with a twist. They actually sold me a used unit as a BRAND-NEW unit. While I was inside doing all the finance paperwork, they loaded the machine. I realized they hadn't given me a manual for the machine, so I walked back in to get the manual and the 2nd key. They said, "Oh, we don't have the manual or the other key. "I asked why not?". "Oh, it wasn't returned with the unit." It was then they told me the snowblower was a used unit which had been returned and refurbished. I said, "You told me it was a brand-new unit." It did look brand-new because it was only used for about 45 minutes and the previous owner returned it; and now I know why. They are junk! The brand is overpriced, overrated, and the customer service I got sounded similar to that which you received. I will never do business with this company again. COUNTRY HOMES POWER of Spokane, in my opinion were scam artists.

I'm 50 years old and have learned warranties are useless mowers, car dealers, etc when it comes to big expensive repairs, they are fine with the small things. Once you buy your responsibility all the warranty talk is noise to get a sell. Always been that way I can imagine how much worse it has gotten in the new America. Have a blessed one.

I got a Kubota zero turn from my local dealer and it has been a great mower. 6 years old now. Belt, blades, oil, spark plugs, fuel filters are about the only things I've had to do to it. It has the Kawasaki motor in it. Dang good motor !!

Also as a previous employee of a lawn equipment dealership I'd like to extend an apology that you have gone through this. No customer should have to jump through that much to get some help with a faulty product.

I bought a Hustler,Fastrak 54 inch,in 2014.Belt broke at 8hrs,ran over a ant bed,I didn't see. Dealer sold me a belt at cost,no labor to put on.Replaced that belt this year at 430 hrs.Around my area Hustler and Bobcat I see the most.Never had a problem with my Hustler. During the winter I run it 10 minutes every 2 weeks replaced the battery last year.Great video.

You waited 4 months before calling and checking up???!!! You have more patience than most of us, sir

These videos are so important! People need to do more of this ( and positive interactions also). Companies and people need to stand by their work and products. Thx again

Have never bought Husky. But thanks to you I never will. I stand by Gravely and have never been disappointed.

Hey HWM Thanks for you sharing this video. You just saved me $6000. I just got approved to buy one of these things from the local big shop. I am now going to the orange one Kabota from here. They’ve been in town for over 30 years. Thank you so much and God bless you . 👊🏽

Thanks for sharing your story. You were treated so poorly by Husqvarna that I will never buy any Husqvarna products as a result. Hopefully another brand will treat you like they want your business. I feel badly that you are stuck with that boat anchor. Thanks again for sharing!

I shopped for several years while using a second-hand Hustler Fastrak that was bleeding me dry until I settled on a Bad Boy zero turn from a dealer. They buy straight from the manufacturer with no middleman rep. and in-house service. Been very pleased with the purchase and dealer relationship.

You did what is right, good job, your actions have saved lots of other people heartaches. 😊😊😊😊😊😊😊😊

Hi Heath, that's why I don't go to Ball Equipment anymore, I bought a few things there, never again. Last time I was there it took a half hour just to help them figure out what I needed for an oil change on my zero turn, and he acted like I was irritating him, I won't go back there.

I’m on my third Ferris over 30 years . Have been well pleased . All three have tanks. First was 8 years old used at a church camp. The last was sold in Cairo Ga. I worked with that dealer for 20 years . Thanks Mrs Beth Butler .

Thanks for sharing your story. Sad you had to go through this mess. I know this probably won't help you as I'm in a different part of the country, but maybe someone else. About 4 years ago, I purchased a used Gravely zero turn from my brother in law with over 1000 hours on it. No warranty of any kind. I do all of my own repairs. I quickly found the dealer in my area( Fohn Furniture and Outdoor Equipment in Lebanon Mo) is a really stand-up guy. He had sold the mower to the original owner and has been extremely helpful in getting me any parts I have needed and helpful information to make needed repairs. Usually, any parts purchased from him are actually cheaper than I could find online. He has treated me as if I was the original purchaser. I really appreciate the great customer service and am very happy with the mower.

I was a Husqvarna dealer for over 16 years and I've never had an experience like yours dealing with Husq. The way this dealership treated you makes my stomach hurt. I would contact another certified Husqvarna service station and ask them to contact Husqvarna and explain the situation. I'd also mention that you were having issues early on but was told to keep using it.

Same experience with Husqvarna. Mower caught fire and found that it was a known problem with that model wouldn't even talk

Toro Titan with the My Ride seat system.. Mine threw the belt in the deck drive belt. The dealer sent out a tech to find what happened. It picked up a stone in the pulley, which kicked off the belt. The belt was ok, he put things in order, sharpened the blades, put it through on warranty. The mower was two years old at the time. TORO makes mowers.

Thank you for voicing your story with your dealer, and company that lied to you, stalling your repair claims. Good luck with a good laser!

My Husky hydo died on hour 124. Dealer experience was similar to your. Went straight to Hsqvarna. Obvioulsy a lot more to say but basically, Varna was zero help, they drug it out for the entire summer. I Firesold it and bought a Toro 60" for under $5000. 5 year /1250 hour warranty. Smoother, quieter running, much better build. DO NOT waste your time on Husky. Read reviews, do your homework.

I was just looking for a zero turn used on Facebook market but couldn’t find anything I wanted but ever since ball equipment Promotionals kept popping up on my feed that I was going to buy a zero turn from there tomorrow. I’m taking this as a sign and going somewhere els.

I was getting upset myself watching your video. You have more patience than me. I had a major issue with my husqvarna garden tractor that they knew was a design issue and refused to take care of me. I will never purchase another husqvarna anything again. I recently picked up a nice Gravely zero turn…so far so good.

DAMN. Ace, this is the most absurd treatment of a consumer I have EVER heard. Your patience is far beyond mine. Am 82+, 31 years with a major airline. If I had ever been part of such a fiasco, firing would have been the least of my worries. Rest assured you have benefitted us consumers with your video. Hope you recover from your experience. One last...WHO-IS-THE-CUSTOMER?? 😡.

I think this is just a sign of the times. Customer service and appreciation are extremely rare anymore. Good luck to you thanks for sharing.

I had a similar story… 20 years ago… with an Ariens Dealership. Bought a brand new Ariens ZTR with a 2 year warranty, and 3 months in, the axle in the right hydrostat unit snapped. Dealer gave me a lot runaround, but I contacted Ariens Mfg directly, and they sent me a new unit. A year later, the left side snapped, dealer fumbled it around. I contacted the corporate service rep, they sent me a new one, and life went on. The mower was a POS. Before I got rid of it, I’d replace the deck, the engine, and both hydrostats (again). Granted, I got 15 years out of it, mowing 2.5 acres a week for about 25 weeks a year, but it surely wasn’t a very good mower. The dealership I bought it from was worse.

$3k for a Snapper ZT Lemon. Had problems when I picked it up. I should have immediately asked for my money back. My mistake, I regretted later. I had one problem after another. When the deck fell off, I had it welded then got rid of the thing. I got a little John Deere lawn tractor that was way too small for my 2 acres. Even so, it lasted 7 years before I wore it out. Good service and a great dealer. I returned, bought a commercial JD ZT for $9,000 and never regretted it. I'm still using the original battery 4 years later. Just replaced the blades this season (and I have oodles of fire ant hills I mow over all the time). Others can say what they want but I believe the best mowers are the very expensive ones.

My neighbors love their Skag mowers. Never have any issues. Everything is HD and dependable. I have lived here 11 years, and he does a lot of commercial mowing. He also mows all of the properties the brothers own, mine included. Skag always running and dependable.

Glad I have a Kubota non commercial version. No hydro problems after 400 hours 8 years.

Does your mower have the ZT3400 HydroGear? If so, there is a bypass valve inside the pump that is notorious for coming unscrewed, allowing the pump to go into bypass. This causes the pump to lose power. This happened to my Dixie Chopper, after it was out of warranty. The shop I bought it from wanted $1,000 dollars to repair it, and $1800 to replace the pump. I could not afford this, so I began looking for options to do it myself. I could not find a good video on rebuilding it, but I found one that was similar. After ordering the seal kit, I removed the pump and busted it open. After cleaning the pump, I put some thread lock on the bypass valve, tightened it to spec, then buttoned her up using all the seals that came with the kit. It only took me a couple of hours. That was about 4 years ago, and I have not had any issues since. I'm not saying that this is your issue, but it sounds exactly like mine.

I own Gravely and Scag zero turn mowers. One John Deer lawn tractor. Neither zero turn has demonstrated a single issue over several years of service. I've had the John Deer for twenty Yeats and have replaced the blades and belt once. I've been blessed. Sorry for your troubles. Hope your future purchase brings better luck.

Thank you for taking the time to make this video. Well made by the way. You video saved me the hassle. I was considering Husqvarna but not anymore ‼️👍

Great share. I think this is something that should always be done - share the experience so people understand that they may also experience with a dealer and manufacturer.

This sounds like every call I have ever made to my local cable tv company !!! 😂

Thank you for this awesome video! It's people like you that really help the customers make the right choices on what to spend their hard earned money on!!! I also have a Husqvarna zero turn and had to deal with their customer service which is awful! Shame on you Husqvarna for treating customers the way you do! My next mower will definitely not be a Husqvarna!!!!!!!!!!!

Shopping for a new mower right now and glad to have this info before I buy, thank you for taking the time to share your experience.

I am glad that you had the courage to tell your story, so that other people do not get stiff, as you did. >>>I spoke to a gentleman twenty years ago who had bought the same "H" brand name, who also had a similar experience as yourself, however, it pertained to a riding lawn mower, and I can assure you that I never purchased that brand, and I forewarned well over 100 people to stay away from that brand , over the past 20 years.>>>I have had a lot of success with the John Deere brand, and the dealer is excellent to deal with.

Hi Heath, Twenty years ago, my model RC club demoed several mowers. One was a Grasshopper ($12,000 new). The club bought two Husqvarnas. I don't cut grass at our field, but I think they've had good luck with the Huskies. I have about an acre and a half to cut at home. I bought the Grasshopper. Never a problem. Twenty five HP Kubota diesel. Never looked back and no regrets. Still running strong. WARING! NEVER POSITION YOUR FACE OVER A DEAD BATTERY!!! Ever see one blow up? I have. They can explode like a bomb. Shalom/gw. PS. I was a Husqvarna chainsaw dealer for eight and a half years. Their customer service is in no sense what it used to be. It's a shame. I think they still make great saws. But you can never talk to an actual human being.

More people should do this when they are treated like dirt. Maybe some of these dealers will get the point when they start loosing business especially item of this value. The company was sadly lacking in this case and shame on them.

I was looking at this mower but thank god I went with a Bad Boy Maverick HD with a Kawasaki mower. Been cutting 2 foot high grass with no problem. Out of all of the zero turn mower’s I’ve had this one has been the best.

I have a kubota Z421 54 inch commercial zero turn cost me 7k. I took my kubota to my local dealer Parrish Tractor b4 grass cutting season for full service and they called me the next day and said i needed a new splindle , a new pulley, a new pto and they it's your lucky day your mower is still under warranty and if I had waited 1 more week my warranty would have expired. So I am very happy with my dealer.

That sucks, really sorry to hear that. Good dealer makes all the difference I believe but still disappointed. Husqvarna didn’t stand behind it.

SPARTAN ZERO TURNS are the bomb... I'm in WV and this thing can mow hills like no buddies business.

I bought a Husqvarna 3 years ago and used it for 12 hours and dumped it. It has been the worst pile of junk I have ever owned. I run a Scag now and love it.

Thanks for spending the time to share your experience, I’m glad your video popped up during my Husqvarna search. I narrowed down my purchase choice between Husqvarna and Toro with a slight edge towards Toro, I’ll give the Toro a shot.

We had a Gravely commercial tractor with a front mount mower deck for over 20 years. It was relatively trouble free with most issues operator related (mowing things that shouldn't be mowed... like saplings and stumps). Then a Cub Cadet ZTR. It's had 8 or 9 new spindles installed in it; a caster wheel spindle; anti-scalp wheel welded back on; 3 mower deck fingers; muffler fell off; etc. over the years. It's too lightly built for a rather rural property. It would be fine on a nice smooth and relatively flat lawn but not on a rough hilly property. I recently bought a Ferris walk behind so I could mow some of the steeper hills rather than string trim them. The Ferris mowers are not inexpensive but I imagine that you'd get 20+ years out of one... and still have a spine after mowing rough ground as they have excellent suspension! I'll never buy another home owner grade machine after these experiences.

I had to drive 4hrs away to purchase a mower at the only dealer who had the model I wanted in stock. I was told the mower was gone over, prepped, and is ready to operate. First cut it was making my lawn look horrible. Did some checking to find low tire pressure, mower deck wasn't level, and low oil level in the engine. Never trust dealerships...

Here is my situation in a nutshell, I'm paralyzed from a work injury but I still take care of my yard, if my girlfriend doesn't beat me to it. Between 1993 and 1997 I did Commercial and Residential Lawn Maintenance in the Kansas City area. Using zero turns and walk behinds, Gravely was a million times better than X-Mart and I cannot remember who made the yellow zero turns but hands down Gravely was a way better machine. I bought a Gravely 42 inch 0 turn for my third acre yard in 2007 or 2008 and I have had zero issues with it since the day I bought it. Keep in mind Gravely is a American Business with American Made Parts or at least was back in the day. Gravely is the Commercial Mower and Ariens is the Residential Mower made by the Same Company. Because of my mower, my dad went and bought a match to it and they've been taking care of Between 3 and 5 - 1 acre yards in their neighborhood for years. A minimum of 9 or 10 years later they finally had one belt that went bad (2 months ago). Dad was paranoid not wanting a 0 turn because he was afraid it would not be a good mower. After he used mine, he used me to talk mom into getting him 1 for fathers day lmmfao.

Bad Boy zero turns has excellent tech support on the phone. American speaking technician answered and was very helpful. Advised me how to install a zerk grease fitting on the spindles (which is my only complaint that it isn’t factory. Once a bearing goes out i’ll have to add them.) For reference my mower is at 256 hours, garage kept, maintenanced, hard use bumpy and tree roots, never cleaned for first year. Their phone service was so good i’m going to keep going to them.

Sucks you are going through this. I do lawn care for a living and I run Hustler mowers. I have had a few minor issues but my dealer and Hustler stood behind everything. I put a lot of hours on them. I have a 2019 with over 1200 hours on it, and a 2023 with 400 hours on it. They are built like a tank and have the best hydros in the biz. Thanks for the video.

Post covid, everyone sucks, dealing with companies in general is terrible. Its like everyone just stopped caring. Thanks to this video, I will never buy anything made by Husqvarna again... I just bought a Scag Patriot 61 a few weeks ago and so far its been great, although it blows dry material (leaves, etc) out the front so it gets messy, they do make a shield to stop that but I haven't ordered one yet. My exmark was getting hard to find parts, shes a 1999 model.

The problem is the hydro gear drive units on these mowers. Most of the manufacturers are using hydro gear for the drive unit so it’s not limited to just one particular brand. I bought a commercial grade cub cadet 61” zero turn and just after 100 hrs the right drive started not working after using it for about 20 minutes, after it got warm, basically. I went through all the rigmarole with manufacturer warranty, and they told me it was out of warranty and I would have to pay to have it fixed. Well, the drive unit is not something anyone stocks ,it’s a build by order, so I had to wait two months to receive the drive at the cost of $1,200 . I have read so many blogs on people having the same problem and usually right after warranty just over 100 hrs I am so surprised there isn’t a class action lawsuit. They know there’s a problem in the industry as a whole, but no one’s talking about it. I had a cub cadet rider for 15 years that had over 1000 hours on it and never had a problem with the drive on it, it was a hydrostatic shaft drive mower. I can’t help but shake my head, thinking of all the consumers that are being stuck with a product that they know is faulty. Why is it always the consumer?

Wow, that can completely believe this because it happens to so many of us in so many different situations. These people know that most of the time the frustrated person is just gonna move on. But nobody should get away with doing what they did to you with no consequence. Thank you for sharing your story. I hope that dealership pays for doing what they do

You can always file a Better Business bureau complaint . And or the attorney general office.

Thank you for posting. I'm currently shopping for a zero turn and had considered Ball Equipment (also live in Michigan). Not anymore!

I have a Husky riding lawnmower with things failing right out of the big box store. Had to take it in several times then contacted the factory and complained to no avail. I'm stuck with junk! Thanks for sharing!

Thanks for sharing your experience

We got a Bobcat predator pro 7000 commercial mower with the ZT5400’s and 72” deck. It’s unbelievable. Ours is green before they started the orange and white. I think Schiller made mine. 2650 hr warranty. I hate that social media controls the world, including getting any kind of movement or service. But it’s where we live now.

Kubota. Kubota has KTAC insurance that covers the unit bumper to bumper. My wife has a Husqvarna sewing (13,000) machine, they have closed our dealer which was in a Jo Anns Store and to get service your machine has to be shipped to Arizona for any service and repair. If there is a next time, we will buy a Brother sewing machine.

I bought a Bad Boy Lightning in 2009 and used it for my income for 10 years and still use it every week at home. I've replaced belts and a pulley but otherwise it has been great. I can honestly recommend Bad Boy. Sorry you had problems with yours.

Thank you for the video. Im shopping for a new mower and Husqvarna is now off the list of the ones I was going to look at.

If you ever want to see the 2 difference faces of a same person buy a product from them - then return it on warrantee.

I have a John Deere commercial mower with a 7 iron, 3/16 inch thick stamped steel deck and I’m glad I went with that over a welded deck. It has 1/2 inch supports around the edges too. The deck itself weighs 448 lbs. There are quality stamped decks.

Thanks for the video. I had narrowed my choices to either a Huskvarna or a John Deere Z Track. After watching your video, I ordered the JD Z-Track; just came in this morning. The JD was more expensive and they are proud of their parts but after watching the crap you went through, I'll be riding Green for a long time to come..

Mowing professional for 10 years Hustler best ever I beat mine up 900 hours. Hydro never replaced.

Thank you, I was close to a 34” purchase . Your video changed my mind. Going with a Hustler

I almost purchased a Husqvarna. I’m glad I went with a Troy-Bilt. When they break, and they will as all mowers do, they’re easy to fix and I can just do it myself.

I applaud your video! Shysters are everywhere. I was considering buying a Husqvarna, but no more. When money is more important than a business's good reputation, it must be avoided. It is a common problem in America where foolish management worships money without remembering where it comes from. Look at Boeing, for Pete's sake! The time to disappear this type of problem would have been when you first walked in. It should have been AUTOMATIC with a good business. For anyone to have to experience what was painfully described in great detail in your video, plus the loss of money, use of the product, and having to buy a backup Plan-B mower, and compounded by a vast amount of time to address an issue that SHOULD HAVE NEVER occurred, is all anyone needs to know to stay away from that business and brand. Any business that would mislead a customer for this length of time should be avoided at all costs. There are better companies who will do the right thing to keep their reputation beyond reproach. It is sad when management becomes the main failure of a product line. I would suggest filing a complaint with the BBB and investigating a company before trusting them with your business.

Bought my Scag in 2008, and it has worked perfectly every time I have used. Prices were better then, and I'm glad I have it.

Thank you for the video and yes you will save someone's frustration like myself. Husqvarna is off my shopping list.

Owned 3x Husqvarna P525D front deck mowers, aged between 2012 to 2019. All have had a problem with the main Hydraulic fluid filter loosening. Was told by our dealer that they knew it was a manufacturer fault but as Husqvarna wouldn't admit that all they can do is suggest we 'keep regular checks' on the filter and look for leaks. Obviously, we carry out daily/weekly checks on the equipment anyway and, surprise surprise, we have to regularly tighten the filters. We are about to purchase our next commercial mower and as we prefer out front mowing decks we are looking to go down the same route as the majority of other local contractors and switch over to Kubotas! Husqvarna's quality just is not upto standard! Even our local stockist who supplies both said when a Kuboat breaks, they tend to have the parts in stock. No chance with Husqvarna as they restrict them on how much they can stock and everything is on a weekly order rota. If you breakdown at the wrong time you could be waiting 2 weeks just for some basic parts like a throttle cable etc! Thanks for you video and sorry you're in such a crap predicament! Keep up the good work!

THX Heath, I purchased a Husqvarna 0 turn 6 yrs ago. Hoped to get 500 hrs use, it’s got 160 and I’ll tell you it will never endure to 500. This can be partially blamed on EPA regs. I purchased it as a step up from a box store rider, that rider was shot after 250 hrs. I suspect this will be a 250 hr machine as well.

I have never been a Husqvarna customer and I don't think I will now listening to your experience.

Hey Brother. I hope this video gets a million views . I might get a letter from an attorney sent to Husqvarna . Let them know this isn’t over . You know a lot of people…. Bad advertising hurts . Go for it ….thanks for sharing. Craig. Pa.

I bought my Ferris used and love it!👍👍

Thanks for the heads up.

I've had a grasshopper zero turn for over 20 years not a bit of trouble. Would highly recommend.

Rachel summed it up succinctly! If I were screwed by a crappy company like this, I would hire Rachel for public relations rep!

got the same mower, bought it from a buddy of mine who is a Husqvarna dealer. 600 hours, customer blew up the engine. He wanted $300 so I snatched it up. Put a new engine on it only to find 2 of the 3 spindles were seized, the third had stripped the teeth on the upper pully/shaft, blades were worn almost to nothing, front wheel bearings were seized red rusty, castor bearings were dry, deck belt was gone, but other than that it was in great condition - 600 hours. Husqvarna used to be the high end of outdoor equipment, now its just a holding company for all the competition companies it bought up

Thank you for posting.

I'm sorry for your experience. I had a similar experience with a Toro mower many years ago. I threw a fit and the owner of the shop called me. We worked out the issue but I never went back to this dealer. This was a dealer issue, not Toro. I still have the Toro as a backup mower. It has been great all of it's life. It is now 20 years old. Best of luck to ya!

WOW I am sorry to hear you went through that situation! It makes me mad just listening to you talk about how bad your situation is with that lawnmower and the dealership. I have had a situation somewhat similar happened to me. A dealership like that will definitely not keep customers coming back if the word gets out there. I know someone who has made up T-shirts for their entire family stating that they would never deal with a certain company ever again and walked around a show that they were at with the shirts on. The shirts said something like ask me about so-and-so company and why I am so mad. It didn’t take long for people to catch on.

As you have found out $5,000 won't get you a commercial mower. If you want a mower to last be prepared to pay big bucks up front but as they say, buy once, cry once. Quality hydro units cost big bucks which is one of the reasons real commercial mowers are so expensive. Look at Exmark, Hustler, Scag, and some of the other brands but if you mow a lot of grass stay clear of residential grade mowers regardless of brand.

I also own a MZT52. Purchased new 6 years ago. 1.5 acres mowed weekly in Connecticut. Just broke 100 hours. Purchased for the same reasons - stout frame and fabricated deck seem very well built, greasable spindles and the ZT-3400 hydros are a step up from ZT-3100s in most "entry level" commercial mowers. The Kawasaki, with 22 HP, is a great engine and has been trouble free. Stored inside. My battery died over a winter and the PTO switch has been intermittent. One my my ignition wires became frayed around 90 hours resulting in running on 1 cylinder. All easy fixes. Deck belt is frayed and will likely need to be replaced soon. Nothing too crazy. Your video has me buying new hydro filters and reading up on hydro oil changes - due at 200 hours but I'll do it now. Haha. Thanks.

I have been using it for over three years EGO Z6 Zeroturn 42"mower on my two acres of uneven grass. (EGO is a Chinese company Chervon based in Nanjing, China). Very satisfied, both with performance and battery charge. EGO just released a mower with 52" width.