Could they not have sent someone to clean your room? Customer service died sometime during covid, so sad.

Harrah's not likely to invite you back...... they wanted a rubber stamp approval but you gave them the TRUTH!

My daughter and myself stayed at the Flamingo last year and the room was filthy. I took pictures of the dirty chase, hair on the toilet, stains all over, clipped nails on a chair. It was disgusting. We called down to the front desk and said we wanted a clean room. They said that they didn’t have any vacancies. I then took the kpictures and took them down to the desk and asked for a manager . When the manager came I showed them the pictures. We got a different room right away. Don’t let them tell you that they have no a clean room to give you, they do.

My mom worked as a hotel maid a long, long time ago. They are over-worked and under-paid. And Harrah's sucks in Laughlin, too.

As a retired Hotel General Manager for Hilton, I'm cringing while I watch you show this hotel room. ALWAYS pull up the bottom sheet and check the mattress for bedbugs.

When they charge a resort fee, I really don't consider it a comp.

Jacob, that's just a brutal place. You can always count on Caesars to run a property down and not be clean. The Rio comes to mind. The prices on everything seemed crazy with nothing to back it up. In other words, if I'm going to get fleeced I want a great hotel experience. The 6/5 blackjack sucks. I would never consider staying there and this presentation reinforces that. Nice work!

_Two things come to mind. The first being the fact that long before Harrah's was sold to Vici Properties ran by Caesar's Entertainment, it was a premier establishment(I preface Harrah's Lake Tahoe which was once a five star, five diamond property. Heck Harrah's Reno was also a well ran property, especially in the Housekeeping Department)! The second thing is William Fisk Harrah would be rolling over in his grave knowing his name was being tarnished by how his properties were being ran, starting with room cleanliness! Great vlog today Jacob, as always._

It's not that the housekeeper doesn't care, it's that we're always told to hurry up. it's non stop. i'm a retired housekeeper. we were always told and pressured to hurry up.

Get em Jacob! Let em know! This Harrah’s review is damning but well deserved. Another informative, fair but still fun video, thanks Jacob.🤙🏾🤙🏾

Jacob, I moved to Vegas in 2021 and enjoy watching you and the crew of Vegas KZfaqrs. I have been coming to Vegas for all of my adult life, more than 30 years, and one of the things that astounds me is the lack of pride that people have in the jobs that they do, and how overworked and undervalued people are these days. It just really shows in hotels, restaurants and the service industry in general. I don't know how we work our way out of this dilemma. Thank you for not sugar coating the deficiencies. Channels like yours are part of the solution. They provide a glimpse into the shoddy conditions at these businesses, and when and if demand softens it will force companies to pay attention to the small details that are currently being ignored. $400+ for a two night stay in a place like this is criminal. I've patronized Bobby Flay's high end restaurants for years, but seeing what his brand is putting out, and the prices being charged, will keep me away. Keep on fighting the good fight!!

I hope that you realize that when those kids think about Vegas, they are going to think about you playing with them. It was really fun to watch you with them. You were truly having a blast with them. You will be a great father. 👍

So what if they are sold out---I'm a hotelier ----- They should have moved you into a clean room inspected by at least 2 managers and then, deep cleaned the room you were in for a guest arriving later that evening. In addition, provide points and options for your inconvenience. Terrible and they knew better. We will wonder in 5 years why most of our jobs have been replaced by robotics electronics and Kiosks....its coming. Im sorry for that experience Jacob

We had a comped room for 4 nights in February at Caesars Palace.The room was very dusty and free magazine in room was from December.We smelled what we thought was sewage on night 2. Night 3 the sinks backed up in bathroom.( sewage issue). They did take care of it but it was midnight before it was fixed. We never got the room cleaned the 4 day’s we were there even though we asked the maids to clean it on day 3.We did not leave a tip!

Jacob we stayed in the Venetian and that’s the first thing we do is check how clean your room is, we had a fantastic lady who cleaned our room she was fantastic not one part of our room was dirty. We had the same housekeeper for the whole month we stayed she only had one day per week off, so we made sure she got a great tip when we checked out we gave it to her personally as we found out that the housekeeping manager takes all the tips and only gives a percentage to them. Great video Jacob I’m a new subscriber 👍🏴󠁧󠁢󠁳󠁣󠁴󠁿

Don’t all Vegas hotels know ‘white glove’ inspector Jacob at this point at the front desk? LOL. We do appreciate your attention to detail. Have you ever featured a black light video review? That would be super scary. Anyway thx I am starting to look more closely now. Cheers!

Four minutes into this video and I'm hooked on Jacob checking/cleaning his room. I think you've hit on something here for future videos. Each week, find out how clean or dirty the cheapest room at (insert Casino/Hotel) is. Clean rooms should get a tip.

Keep us updated. The hotel should definitely reach out to you and try to make it up.

Loved the part with the little boy. Absolutely beautiful that he was able to make the trip better for you Jacob. "His mom is single."😂

Hi Jacob, long time listener, first time caller here. I just stayed at Harrah's recently during the week leading to memorial day weekend. Since it was a last minute thing, my hotel of choice was fully booked and my backup place only books 2 night stays or longer. Harrah's was my last minute solution. I booked through the Harrah's website and had no problems booking or finding my confirmation email. I arrived early and was not charged a fee for it, though I will say DO NOT waste your time checking in by yourself. All the guests that arrived at the same time I did all had issues with the self check in/out machines, so just get in line and from the get go. Trinity was also the lady who helped me check in and she is super sweet and very professional! I booked a standard room just like the one in the video but my experience was completely different to Jacob's. The bathroom was clean and well stocked, though the shampoo/ body wash dispenser was also leaking like in the video. The room I had was clean and everything was in its rightful place, so I'm not sure if they stuck you in whatever they had, because even the other room I booked for the person coming with me on the trip was clean, and this person is a snob when it comes to cleanliness. We even saw the lady that was cleaning the rooms the day we were checking out and she was cleaning very diligently. I'm definitely not trying to undermine your experience, I just want to offer another more recent experience at Harrah's. It was not my favorite hotel, but as a last minute stay, it was great.

Jacob - My favorite part of this video was your interaction with the children at the pool! It is sad how bad cleanliness has become since COVID. It does not seem as though ANY hotel/resort has tried to keep things as clean as they were prior. I you could only see some places I have stayed at in foreign countries, you would never stay there! Thank you for keeping us up to date on various places throughout the city. It has been a couple of years since I have visited, and I am only a hop, skip, and a jump (in Phoenix) away. I am upset how Las Vegas has become and doubt it will be anytime soon before I visit again.

Wild experience getting a new room. I had an issue where I thought I had bed bugs in my room. They told me (on the phone) just pack up my things and someone would take me to my new room. Ended up with a beautiful suite. The bed bugs just ended up just being cotton pilling from my new black hoodie I was wearing, but the security guy who escorted me just told me "Hey we comp for far less than this. Just enjoy the new room"

How does a smoke detector get dirty? Besides that issue, you are totally right about people opting for their local casinos when they get disappointed with their LV experience. Great substance to your review. Thanks for the feedback and hopefully the casinos will make adjustments. Also, I love that you highlight specific employees that show additional effort in their jobs. Hopefully the casinos reward these folks for their efforts because it's these people that make people rebook.

I stayed there in 2005, luckily it was paid by the company I was working for at the time. The room I had was so small, I should of been wearing shin-guards. The food also was sub-par & many others complained about it too.

I use to work at Harrah's Las Vegas. As a food server. The horror stories I could tell you about it.

First part of the video reminds me of when you’re a kid and your mom comes to check your room after cleaning it 🤣

You playing with the kids in the pool was so wholesome! ❤ Another great video, thanks!

Great job on doing a thorough inspection of the room. Everyone should ALWAYS check their hotel room.

Oh gross! Back in the old days of Vegas, Harrah’s was a high-class place. But that was decades ago. You are a much more forgiving than I. If they told me they were full I’d have demanded they transfer me to a different hotel or gotten my money back. Nothing is worth staying in a filthy room. I am glad you didn’t lie down on the carpet this time 😬

100% agree with how your first impressions with the check in process can really shape your stay. My first trip to Vegas was July 2016 and I stayed at the Luxor. I wanted something cheap since it was my first time and I didn't have a ton of money. Holy crap.. I was in line to check in for 2 HOURS. And I'm disabled and walk with a cane. I was in absolute agony and was so tired that when I got to my room I just collapsed and went to bed. Absolutely horrible. I watched and the next day the check in was even longer!! Thankfully since then I've stayed at Luxor, NYNY, Bally's(Horseshoe) and Excalibur and I've never had a crazy check in like that again. Even going back to Luxor 6 months later it was better. But I'll never forget the two hours in line to check in and how much pain I was in.. and how much I was thinking if that was how all of Vegas was going to be then perhaps it was a mistake to go. It definitely started my trip and my first trip ever, on the wrong side.

I’ve watched probably 6 of these videos and I now just realized that these could legit be tv episodes

This is why I stay at SAHARA. It may not have a roller coaster or a fake volcano on the property, but the rooms are modern and clean.

Nice video Jacob!!! Harrah's was where I stayed at for my first trip to Vegas. This was at the end of March 1997. It was fine then but that was a long time ago. If I were going to choose a budget friendly hotel I would probably go with the Luxor. I have never stayed there but my experience when I have been there has been good. It sounds like Harrah's is past it's prime.

Oh my god! I love that you fully inspect the cleanliness of the room! Thanks for informative video!

We’ve stayed at Harrahs twice, the last time being in 2018. The only issued was the aircon in the room wasn’t working but they sent a maintenance guy up and it was sorted right away. We’re heading back to Vegas in June next year so hoping it’s still as good. Thanks for the great vid mate 👍

I REALLY APPRECIATE YOU SHAREING YOUR TIME WITH THE BOY .HE WILL REMEMBER THAT FOR LIFE. 😊😊😊😊😊

Haha!! You playing with the kiddos at the pool!! So cute!! 🎉

I'm glad I saw you at Peter's vlog...now I'm subscribed, and thank you for giving pointers about Vegas. It will help me a lot when I come and visit sometime in the fall... Your vlog is very informative. Thank you sir.

Another great one! Your vids are helping me plan my 1st trip. Thank you. Proud memeber here

Harrahs Las Vegas treated me very well. Great room, clean and simple. Great location, too. Sad to see this video.

Excellent review! I’ve stayed there several times and you are spot on!

Very good video Jacob. I completely agree with you regarding how a person is treated from the front desk check-in to...the more important...the condition of the room. That is an issue which happens often and should be addressed to management. Let's face it, if the room is filthy, your first thought is hummm...bed bugs? I, myself, have addressed similar situations to management. After all, we are paying for the RESORT FEE! Always enjoy watching each and every one of your videos, as well as Adrenaline Slots . Great job!

Thanks Jacob for the video review stay safe 👍🏼

Interesting that you mention the monorail- during my first visit ever in 1984 as a 16 year old I remember my father getting surveyed outside the Flamingo (We stayed in the legendary Oregon Building) about the feasibility of a monorail system. And here we are.

Thank you for sharing, Very interesting. That's the 2 main points that I look at when staying at a hotel.

Hey! Love your videos and reviews. Used to clean houses with my grandma when younger and love the attention to detail. If you ever wanted a side hustle or to help out the hotels they may comp or pay for the advice or if you had time even instruction to their management on how to clean through a room effectively and efficiently. Used to be a manager and it's something that I know I would appreciate as having someone who can help train your staff doesn't just help the one unhappy guest, but will prevent more unhappy guests in the future so tremendous value if you're able to give your time to them for a proper walk through. Each hotel I know will be different but then again, more clients for you as well lol.

I stayed at Harrahs back in 2022. No one from housekeeping had cleaned my room. The bed was tossled, towels were on the floor, and the bathroom was filthy. I went back to the check-in desk, and the attendant moved me to another room very swiftly without issue. I will say, I won't be staying at Harrahs again.

Yup, never clean, pool is pretty small and personally i've always had miserable luck at the tables at Harrah's. Glad you made the best of it Jacob, but this solidifies Harrah's as my least favorite Vegas hotel

Completely agree with what you said about the first two things you experience as a tourist will make or break your trip! I have noticed how Caesars properties check-in was become an absolute mess! Their kiosks can’t replace human interactions and help! Love you playing at the pool!!! Great review!

Good watch always informative I plan on heading back to Vegas in November ❤️‍🔥

My last stay at Harrah’s did it for me. Never again. Filthy! Food and footprints on the walls, women’s dirty thong by the chair. Housekeeping came once during my four nights even after my texting. Oh I had to text because no real people to help. Never did take out trash. Disgusting. I couldn’t change rooms either.

Moral of the story, avoid all Caesars properties like the plague.

enjoy watching your reviews there extremely informative and u hit the nail on the the head with common problems in the venues like to see what nu think about southpiont

Over the last 20 years, we've stayed at Harrah's Las Vegas and the now-closed Harrah's Reno. The rooms have always been subpar similar to their Awards program now. As a past Diamond member through three different ownerships, it's just become worse every time losing our VIP lounges and deteriorated accommodations. The bottom line is that Caesars Hotel in Las Vegas is awesome, and the rest of the properties are junk!!!

Loved your video and especially you being at Harrah's! We haven't been to Vegas since 2011 as we sold our business which brought us to Vegas for over 30 years buying product for our next season in the Shoe business. We probably stayed at Harrah's at least 10 times Because of the location. Anyway~~~~Loved seeing Vegas again with you staying in Harrah's and walking around renewing memories of the past.

Excellent work Jacob!

Agree. Stayed there 2 years ago in "renovated" rooms. My friend and I each had our own suite. It was dirty, scratches everywhere, dust, sofa stained, we honestly checked out the next day. Harrah's - that's a no for me dog.

Best video I’ve ever seen from you, wow. And I’ve been a subscriber since COVID initial days.

I work in a casino outside of Nevada and I’m certain this video will end up in company email threads if it hasn’t already. Your patience and reverence throughout all the downs is impressive as most would likely lose it. Your videos make me wanna go back to Vegas just not Harrahs.

Great review. Thank you

Harrah's casinos and hotels in Reno and Tahoe were top tier properties with excellent customer service when Bill Harrah operated them. He had an extensive collection of autos that were displayed at the William F. Harrah Automobile Museum in downtown Reno.

Just love when u do these videos your great at them

The oyster bar in Harrahs is a hidden gem….and I’m not tipping the cashier.

Thank you Jacob, very cool!

Thank you for your honesty !

I stay at a lot of the Caesar properties in Vegas and this is happening at all of their hotels! Housekeeping never comes during the stay even if you ask for them. Customer service has died at their properties and it's very sad. Anything they can do to save a few bucks!

Great video 😊

I hate to say it, but a room we had at Harrah's AC was pretty much identical. Someone threw a drink at the wall by the desk, they (poorly) wiped the wall above the desk and left everything that was out of first glance still on the wall under it. It's obvious based on where those stains are that people absolutely trashed that place. :(

I stayed at the Harrahs last September for one night because it was cheaper to fly out to Vegas and spend an extra day. My room was ok. The room was comp’ed but we had to pay resort fees. The room was better than what I expected but nothing remarkable. It served its purposes for the night and we moved to my comp’ed 4night stay at the Venetian plus I never have to pay resort fees.

Great review, thx for all the info!

Jacob my man love the videos I travel a lot too and just like you I notice everything in these hotel rooms.

I always bring or buy disinfectant wipes & spray. I use it not only in the hotel, but also in the rental cars. I have gotten in the habit of spraying the pillows way before my head touches it. Ever since a horrible hotel in NYC (in 2015) - this has become my routine.

Fully understand your issues with checkin. Earlier this year I noted many of the same issues at Paris, another one of their properties. Sorry to hear it may be problematic with more than one LV Ceasars property. Stayed in New Oleans several times thus far and did not have any problems. Front desk was well staffed and no machines.

Congratulations Jacob! You did such a great job, you just got a job offer from Harrah's to clean their rooms!

Had a similar experience when we stayed at Caesar’s in April. Stains and markings on every wall, ripped carpet and along the bed frames, dust and dirt buildup everywhere. Check in process was a nightmare; didn’t get to our room until almost 6:00 after using the mobile check in earlier that day as well as their express check in kiosks. The full service check in line looked to be at least an hour or more long wait. Heck, the express check in line ended up being 20+ minutes the first time we stood in line and again the second time in the same line another 45 minutes waiting. When you try to speak with an actual person unless you’re a higher tier status they just brush you off. I will never stay at another Caesar’s property again. Staying at the Venetian when we visit in July.

I love Jacob's vids. It makes me wonder about other hotels especially around here. Bc I'm by the beach by camp lejune nc. I'll be sure to check the room over b4. Actually accepting it. Keep up the awesome work and vids brother man.

Jacob thanks for keeping everyone updated on all things Vegas! The girlfriend and I will be back on September. Hopefully we will run into you and buy you a drink or 3.

Harrah's Maryland Heights Missouri was top casino hotel , we had fun there then Hollywood Casino purchased Harrah's in Missouri.

Hi Jacob have a good day my friend 💕👍🙋‍♀️

Looks like you’re going to make a great father dude! The big smile on your face at the end :)

Yikes, I hope you at least got a comped meal or something. I’m shocked they didn’t offer to send someone to clean. It’s a great place if you don’t plan on doing much more than sleep there. I loved that it was so close to everything else that we could really head out anywhere without a massive walk from the room to the strip.

Good, thorough video Jacob 🙌 I like that you're giving tons of specific detail with variety for everyone, and showing your true experience. I love that you are always kind to and respectful of the employees even if your situation is bad. I get wayyyy better offers with MGM vs Caesar's. Even Hard Rock being a new player is giving multiple free nights with food and resort credit, which I've booked twice already. Caesar's is showing to be the worst of the lot unfortunately. Anyway, your videos have gotten better and better with time. Good job bub!

Thank you !

The checkin process when I stayed last September was not a nice experience until I was finally able to speak with a person at the desk, I wish I had her name. She was amazing. I had a suite, the floor was wet in the living room area, the water closet was dirty and the drink area was not wiped down. I stayed because I had a good deal and was determined to not let anything ruin my trip. But I wouldn’t go out of my way to stay again. I will definitely visit to food hall and piano bar again. They were the best parts of the stay.

Lol. Great to see this 3 days before I'm supposed to check in to Harrah's. 🤦🏻‍♂️

When I stayed at Harrah's back in 2009-2010 best thing was the location center Strip next to Carnival Court. Rooms were much cleaner then. Great video Jacob, I will pass on Harrah's.

The flashy music slowing down and stopping as the room got worse and worse was a hilarious touch!

The hotel needs to have a meeting with their housekeepers and find out why rooms aren't being deep cleaned, and they are getting complaints about the cleaniness. It affects their ratings as a whole.

Thanks ! Job well done !

The step dad role !!! Let’s gooooo

Loved the Zaimier story!

I booked a room at Harrah's a couple years back, it had hard rubber tile in the room, the bed, a wobbly floor lamp as the only light in the room and a broken chair (one of the legs was kicked in) and that was it. It was worse than most hostel accomodations, may as well have been a YMCA room. It was the worst room I ever had in Vegas. When I asked for a different room they were indifferent and just blew me off. I'd never stay there again. The Flamingo has always been consistent for me for the dollar for a cheap on strip room.

As for the room experience, i had a similar experience at RIO. My original room reeked of weed, so they required me to go all the way back down to registration and wait yet ANOTHER half hour in line to request a second room. Fortunately the second room was clean and nice.

Jacob, thanks for the honest review. I always considered the best thing going for Harrah's and The Linq was location and value. It was like a bit of Downtown LV in a great location on the strip. Looks like Ceaser's is just draining cash from the property, When will they announce an implosion and another sports arena being built on the land?

Great video , thanks

I've stayed SO many times at Harrah's over the last 40 years, some great rooms & some not so great...but there was always decent adjustments when I let them know what the problems were. Then they remodeled the showers and put in those stupid "open / 1/2" shower doors! Floor flooded so bad that even with every towel available on the floor it was still halfway up my feet & oozing into the room. (Probably the reason the lower part of the toilet was clean - housekeeping couldn't help but wipe it off while mopping up the floor). Haven't stayed there since which is sad since I like their casino. Other CE properties have installed them too, but have the common sense to hang up curtains + angle the floor towards the drains.

Caesars has been going downhill since the new owners took over, it’s all about the profits now! Good for you Jacob for pointing out how the Caesar’s hotels have lowered their standards

Harrahs used to have a nice dinner buffet, but thats all I went there for! I certainly wouldn't include it on any future trips Great video Jacob

Bravo.. well done on ur description.

Jacob. At least outside of the the hotel room!!! Harrah‘s restaurant and gaming activities was a pleasant experience for you. Harrah‘s outdoor pool was nice also.