How To Change Your Amazon Echo Wifi Network (Works for all Echos/Gens)

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2 жыл бұрын

Your Amazon Echo is probably the hub of your smart home network. Making sure it is connected to fastest and most reliable Wi-Fi network is key in making sure it performs quickly. If you have upgraded or modified your home Wi-Fi network, you may need to change and re-connect your Amazon Echo devices. In this video, I am going to show you to place your Amazon Echo dot into setup mode and change the wi-fi network it is connected to.
More tech tips about the Amazon Echo in our blog post: How to Quickly and Simply Resolve the Top 5 Amazon Echo User Issues www.helpcloud.com/blog/how-to...
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Пікірлер: 108

@neideborges3110 Жыл бұрын

OMG! I spent 2 days trying to reset my Alexa to new wifi granted I'm 81 yrs old and not computer savvy at all. I listened to your video once and I did it. Thank thank you thank you from the depths of my heart.

@virginiadriver1416 7 ай бұрын

Thank you so much! I spent two hours working with other “help” sites to no avail but frustration. You helped me get reconnected in ten minutes. We can now enjoy Christmas music provided by Alexa on the Echo. Again thank you.

@angelsharp4749 10 ай бұрын

But when I click on status, there is no option to change wifi.

@ZrankFappaH 9 ай бұрын

The app literally doesn’t have any wifi options, I’ve scoured the ENTIRE APP man. Legit not seeing what you’re seeing.

@superstarleigh Ай бұрын

Did you work this out??

@ZrankFappaH Ай бұрын

@@superstarleigh Not really, ended up having a friend who had an echo as well and helped me out.

@MzTikee1 28 күн бұрын

I have the echo 5 2nd generation and I don’t see it on my app either

@roxxannie75 17 күн бұрын

Same

@pamelakessler6209 2 жыл бұрын

My issue is no wifi so i need to add a wifi but it is offline so I am unable to get it switched.

@Michmackenna Жыл бұрын

Yeah they make u go in circles and just give up or come to you tube for help lol

@sigmarule1779 8 ай бұрын

@@Michmackenna Because Amazon's training programme is very bad. They don't even give gadgets to trainees during training..

@speelbergoMF 5 ай бұрын

Not helpful at all. I don’t even see an option to click on the Wi-Fi to adjust it. All it says is off-line with no buttons to choose.

@celinemasterson9953 10 ай бұрын

Thank you Sir, I moved to a new State and got new Wi-Fi and with your help I got connected 😃

@bluejayfilms8003 Жыл бұрын

Thanks, saved me a bunch of time. Quick and to the point.

@rayeofsunshine9030 Жыл бұрын

Thank you so much. You made it quick and simple

@lorenzoelder6274 Жыл бұрын

Thank you. Been trying for days to reconnect to new wifi. I should had started here first.

@AngieWy 2 ай бұрын

You are a life saver - well I got two out of three of my echo dots updated and working. I'm tired, lol.

@yorksfilm 9 ай бұрын

Thanks for this, All sorted out in minutes 👍👍👍

@andrewr7395 8 ай бұрын

This did not work. The first few steps were fine but after that, it never connected. I went in circles for hours this.

@pam5912 Жыл бұрын

My Android phone didn't display wifi/network settings in the Alexa/Echo menus as in the video. What worked on my Echo Show device: Pull down from the top of the screen to display settings. My Echo was still connected to the old (dead) network, so I tapped on the listed name of my new network and entered its password. It then asked for my Amazon password to confirm my identity. Easy once you know! This may help people with no cellphone, too.

@stamac5955 Ай бұрын

Thanks

@monitoraudiostudio20 Жыл бұрын

Thank you very much. You really helped me out!!!

@tinageary6185 9 ай бұрын

THANK YOU! I was almost ready to legit use my 1st gen dot as a hockey puck! 😂

@katpere8963 Жыл бұрын

Very helpful. Thanks! ❤

@Danial-Hamilton 2 жыл бұрын

Finally someone’s video that actually helped. Thank you so much bud.

@HelpCloud 2 жыл бұрын

You bet!

@rlc0524 11 ай бұрын

Thanks! Saved me a lot of time!

@remir2010 10 күн бұрын

Thank you. This video really helped me.

@riddim07 Жыл бұрын

Is this the case for moving home I just moved and had over 30 lightbulbs smart switches echo dots flexs and shows do I need to change WiFi on all individually or can I swap WiFi on all at once thanks in advance

@SirOreo62 Жыл бұрын

Good video. However, it did not address my issue. My issue is that I changed the Router/Modem device and decided to name the new wifi name the same as the one I had in the previous router/modem. Of course, because the ip and Mac settings change, but the wifi name did not, Alexa will insist on keeping the old setup. I need to erase that name and renter it. I don’t see in the Alexa setting any delete or “forget” option as I do in other wifi gadgets. Do you know how to accomplish this in Alexa?

@cherrielewis1066 2 ай бұрын

Thank you so very much you are a genius I changed my wifi yeah to you Mr keep up the great work 👏👏👏👏👏👏👏👏

@65ranchero Жыл бұрын

Thank You !!! :)

@arlenecotty9181 Жыл бұрын

Can you do one on the plugs for your lights

@lindsaymarie7238 Жыл бұрын

So I'm moving. Basically my whole house is set up with Alexa devices, light bulbs, plugs, etc... Do I have to change each one individually? Do I have to reset the light bulbs in the plugs and order to change the Wi-Fi information? Please tell me it's not as hard as I think it's going to be!!

@Battl3field Жыл бұрын

i bought i used echo plus 3rd gen. it just spins a blue led ring. is there anything i can do to get it to setup.

@ISLANDER1089 Жыл бұрын

Your video works to reestablish connections between my Echo Plus, Echo Dot and Echo Show and the new network but how do I reestablish connections between those devices and the switches and plugs that they control? All my switches and plugs are unresponsive but my Alexa devices are connected to the new network.

@caroleanthony8465 Жыл бұрын

Thanks!!

@occamsrazor9183 2 жыл бұрын

My Alexa app does not look like your android screen does, it wants to connect to wifi, it's a 3rd gen. and it used to work, now I've been searching and doing everything I can watch or do to get it to work and connect again and no luck, maybe advice?

@iamdestinybound Жыл бұрын

Can you change all of the devices at once? Doing one at a time will take forever for us. Not happy with Google at the moment for deleting my main connection causing me to have to reset way way too many smart devices. A batch wifi update via Alexa would be nice.

@rascalmaw 2 жыл бұрын

We changed Wi-Fi since I attached a light. I can’t get Wi-Fi connected to lamp it says it’s off but I have light on and says disconnected. I have echo dot 4. Also when I clicked on lamp one it did not give option to change Wi-Fi. I did get Wi-Fi changed on the echo though

@riddim07 Жыл бұрын

So I have to do it for each individual echo device?

@colbykrebs8201 Жыл бұрын

Thank you for your video, I currrently haave a original. I changed nursing homes and the Wi-Fi network ddoes not have a password and I do not have a cell phone but I caan use a computer. My question is can I cheat in some wway to get her on my Wi-Fi? I do have a new echo studio and subwoofer coming within a week and cannot wait.

@joannec8330 Жыл бұрын

Thank you!!! You are a life saver!!!! Easy to follow!!

@darrelljordan5347 Жыл бұрын

Can you use the 5ghz network?

@daleyadon7723 Жыл бұрын

For some reason, I don't have a "wireless" option in between Audio & Connected Devices! HELP!

@you99tubejimking Жыл бұрын

For Gen 1 echo dot, you must have Bluetooth turned on for setup. (You can always revoke Bluetooth permission when you're done.)

@jennifermeaker615 2 жыл бұрын

Thx for this video. Unfortunately, it didn't totally address my issue. Wondering if you have advice on how to keep my alexa units from toggling the network. It seems like if my internet drops and comes back online, some of the units will connect to network 'A' while others connect, or stay connected, to network 'B'. This presents a problem when I want to play music on a group as the devices in that group are connected to two different networks. I usually go through the process you outlined in your video to get all devices back on the correct network, which works for a bit, but then after a while, the same thing happens again. It's a major pain having to fix / change the network on some of the units all the time. Any advice, please and thanks!

@HelpCloud 2 жыл бұрын

Do you run a mesh system or how is your network setup?

@lifelikeweeds819 Жыл бұрын

Doesn't work on the Echo Show's if you change your SSID. I don't get why Amazon chooses to treat shows so different than other echo devices for settings like this. You simply can't update this stuff on a show from the app.

@cindyvillalva02 11 ай бұрын

We have long resisted getting an Echo. Never really saw a need. kzfaq.infoUgkxhB5YOMNj04GuoAosExygP4cH-dKeb4aB When we recently completed some remodeling in our home, we realized we had failed to add a switch to turn on a certain lamp across the room. We couldn't run new wiring (which would have been expensive if we could), so we got our first Echo which completely solved our problem for about $40 (Echo Dot and smart plug). We just ask Alexa to turn on/off that light. Heartily recommend it to solve this kind of conundrum!

@atmphil1 Жыл бұрын

My device tab is full of boxes but there all blank they won’t load up so I can’t change my Wi-Fi. Update I got it working I just had to update the app and change the Wi-Fi.

@bronsenphd 2 жыл бұрын

My echo connects but not dr echo connect which is now connected to ooma.

@christonic-uh2eo Жыл бұрын

I;m into device settings and there is not a section for wifi there at all. So annoying when following these youtube instructionals that the end result puts me right back into square one. Now I'm not saying you are at fault here, what I'm saying is that there must be different versions of the app which is a pain when trying to solve a provlem. Grrrrrrr!!!!!!!

@ValleyMustang 6 ай бұрын

Great, one of hundreds of videos of something I already know how to do but still doesn't answer my question. What I want to do is I want to make my echo forget a network so it stops trying to hook up to that Network altogether because I have a couple of different networks here where I'm at and it's always trying to hook up to the one I don't want it to hook up to.

@reesewanable Жыл бұрын

Mines can't pick up my wifi. It searches but then says connection failed. Any suggestions?

@madeleine7411 4 ай бұрын

Great video but you do talk a little too fast. You solved my problem though once I watched the video two or three times to follow the steps. Thank you, clear and concise.

@andyp9131 Жыл бұрын

Hi mine won't can't from the old one please help me

@69KAKASHl69 Жыл бұрын

It is showing there was an unexpected connection drop what to do ?

@Leoburns1 Жыл бұрын

My lights don't work anymore is there a fix

@reeheemanz666 7 ай бұрын

i need help witch app

@maryelizabethmerlin9049 15 күн бұрын

Okay I've got the circling orange light but I didn't have the Alexa app so I downloaded it but it's asking me for with the app I'm not even sure if it's right up my Amazon password which I don't even know what that is 7 is my accountant so long so I don't know if I have the right app I just put it Google Play Alexa app Echo app I have the right out before I set up a password

@Alex_REDACTED 3 ай бұрын

My echo won’t connect to the Internet because it’s been having trouble a lot because I need to restart the Alexa app

@cindyking7658 4 ай бұрын

First generation echo cannot find device. Echo dot is not a problem and working fine but the first gen is not finding the device to connect. New router and change of password.

@jennt.9828 5 ай бұрын

My app doesn’t show the WiFi option 😩 and I can’t slide down on the Home Screen of my show 5 to access the WiFi option I’m stuck

@botchok5 Жыл бұрын

Just tried changing mine today. No luck. The 'Wireless' section from the settings doesn't exist anymore.

@Dinomir101 Жыл бұрын

Yes I have the same problem

@mostyles328 Жыл бұрын

It there anyway to change all devices globably all at once? Wow, I have a lot of devices. :(

@stateniland 2 жыл бұрын

my Amazon Echo (not the Dot) will not connect after putting in a new router.. I used the Alexa App and entered my new password and WiFi.. But I get a square diagram that says "Engage" Nothing happens when I click this.. Any Suggestions? Thank you Joe

@HelpCloud 2 жыл бұрын

Reset the Echo device and resetup.

@stateniland 2 жыл бұрын

@@HelpCloud TY. I had to set it up as if it were a new device..

@ka8s1 2 жыл бұрын

If you have multiple devices does it propagate to all your devices?

@stateniland 2 жыл бұрын

@@ka8s1 just the one.. fixed now TY

@yerickmartinezvelazquez4136 Жыл бұрын

But will it restart my echo

@MleLin. 3 ай бұрын

Accidentally reset my modem to factory settings and all Alexa devices wouldn’t connect to new wifi name and password. Tried everything. Finally figured out the connection was paused in the Xfinity app. Had to unpause and then was able to connect through Alexa app. Unpaused through xfinity app by going to Wifi > Devices not connected > select Amazon Echo > unpause. Hope that helps someone, took me hours to figure out.

@reeheemanz666 7 ай бұрын

got it

@BC5391 Ай бұрын

No, it does not work on the echo dot. Mine lost connection a year ago, I spent days trying to reconnect. Now I've watched your video and tried it and the same thing, no connect. So here is the issue, I have a TP link modem, my old alexa is connected to it and has no problems, this Echo dot was in my shop, but wants to connect to a dlink router, which is my neighbors. When I click change networks, it of course searches for a wifi network, my TP link is about 3 feet away, the dlink is 200 feet, it will not let me type in in by hand, as it chooses to try to find the network, I've tried every suggestion on the web on how to reset this thing and nothing works

@mrmikeh-nv7cq 5 ай бұрын

I have a first generation echo, I have a new router and can't connect to new wifi. The options to get it in set up mode is for the echo dot. Amazon told me to read the number underneath it, it hasn't got one. They hung up, no joy. I hate this day and age.

@LarryKelly 2 жыл бұрын

The problem I have is I go into my echo device, see my wifi in STATUS, but after pressing STATUS, WIRELESS does not show up in settings???????!!! help

@HelpCloud 2 жыл бұрын

What does show up?

@LarryKelly 2 жыл бұрын

@@HelpCloud There is every other expected grouping but WIRELESS. Other people I see have posted that as an issue on boards but I’ve seen no explanation as to why it shows up on some of my echo devices, but not others.

@zaneblane8160 2 жыл бұрын

@@LarryKelly ...any answer?

@LarryKelly 2 жыл бұрын

@@zaneblane8160 I found I could use the pull down menu on the screen of my Echo Show to make the change without needing to use the Alexa app.

@Alex_REDACTED 3 ай бұрын

I am so sad that I can’t get to see my friends in person anymore because of the pandemic and the pandemic but I will be y and I have to go to work tomorrow so I can get to see them and then I have 😢

@zaneblane8160 2 жыл бұрын

I had to change my passwords to add bulbs..but I do not have the"wireless" option. Advice?

@HelpCloud 2 жыл бұрын

Restart the device and try again.

@guilleruiz7239 6 ай бұрын

This does NOT work with Echo Gen 1 and the current version of the Alexa app unfortunately!

@mitch6969123 Ай бұрын

How come my Alexa screen does not look like that

@domainemcintosh2425 Жыл бұрын

It's so hard to set up

@judylazar3802 7 ай бұрын

I open the app. Looks nothing like that. 😢

@DOLRED Жыл бұрын

I called Amazon Alexa about 4 times to connect with a rep but could not accomplish all their "Verifications" and they time you out and hang up. Maybe a 15 year old can do it, I cant. Finally, the button I pressed was labelled "FORGET" ---seemingly meaning they forget your password so you can enter another?? Nothing mentioned on it. Otherwise, Amazon tells you to call them. Good Luck on that. The "FORGET" button worked. Too bad they do not explain it.

@Anne5928 Жыл бұрын

Can I change my echo password so my kids can't drop in? Without changing my amazon password?

@Gowithdeath 8 ай бұрын

Dosent help it wont connect to my network

@omarviktoriyamosquera2023 9 ай бұрын

App just skips that screen and I'm about to throw the device out the window

@MoonMoney97 Жыл бұрын

My app keeps "searching for wifi"

@breakdance4cash228 Жыл бұрын

Why are companies making it so hard to change Wi-Fi on there apps?

@edneusabarreto1575 8 ай бұрын

Oh my God

@lauriel7809 7 ай бұрын

Nope, doesn't work for 1st generation Echo on Android. Those options do not exist with the 1st generation & an Android.

@ajitnitian Жыл бұрын

it did not worrk

@TheRealEddieBrock Жыл бұрын

Doesn't work. Keeps auto connecting to my roommates wifi.

@HelpCloud Жыл бұрын

Something isn't right with either your wifi or app.

@TheRealEddieBrock Жыл бұрын

@@HelpCloud The app. The Alexa app doesn't allow anyone to "search networks" to chose which one you want to use. It just prompts to press the set up mode on the echo device and continue on the app which keeps auto connecting to the same wifi. I hard reset the Echo speaker. Then it finally allowed me to chose my WiFi 👻 Casper 😉.