New campaign slogan, " when you rent from Hertz, it really Hurts!"

I wonder if HERTZ is in on the scam. You know insurance covers all those "stolen" vehicles.

Everyone should be sharing this with friends and relatives to stay clear of Hertz

If Hertz is filing false police reports to collect on their stolen cars, you'd think their insurance underwriters would investigate before they paid out to Hertz in the first place?

Years ago I was part of a class action suit against Hertz for overcharging it's customers. Horrible company.

Why is Hertz still in operation? They need to go out of business.

Everyone should get together and sue the holy crap out them.

I no longer rent cars from this company ever since I heard similar stories on the news. Luckily there are alternatives where I live.

They need to sue and have Hertz closed down permanently!!! They still have people falsely arrested nothing has changed.

I thought it was illegal to file a false police report, why can’t the cops do something to Hertz?

Okay, lesson to be learned here: _DON'T RENT FROM HERTZ!_

I don't understand why the guy who had a Hertz rental in his driveway didn't return the car (or at least get in touch with Hertz) even after repeated attempts by the manager to contact him leaving notes on the car and on his front and back door?

I'm hoping Hertz goes the direction blockbuster did

Hearing all those people and what they have been going through, I will definitely never rent a car from Hertz

If we are "innocent until proven guilty", how is it possible to spend weeks/months in jail *without even getting a trial first???*

I am unclear as to why that guy Kevin is being included in the story. Didn’t he still have the car three months after he was supposed to have returned it? Isn’t that different from all those people who never rented the car but it was rented using a stolen identity? And I’m not clear on where hurts was at fault if somebody rented the car using a stolen identity. Isn’t that on the person who stole their identity?

Yes. Going to jail when you’re innocent makes you fear cops AND the justice system. I’ve been there and even though it’s been 2 years since it happened I STILL have nightmares about going back. Forty three days of my life was stolen.

Hertz is the absolute worst.

I hope this guy sues the shit out of Hertz. They should be put out of business tomorrow.

This sounds like a big scam by hertz. Follow the money. It sounds like they are manufacturing these “Stolen cars” and making money from insurance off this. I hope this class action suit is successful.

After hearing this story and thousands like it, I will never _ever_ do business with hertz again. Ever. No apology would suffice.

The process has to change a judge signed a warrant and Everything smh

Hertz been doing this for the longest....I wouldn't rent from them if my life depended on it

All those arrests will forever be on their record and will have a negative impact on their lives. This will be the demise of Hertz.

Police should have checked the drivers license then realized it was not him because not the same number

I no longer rent cars from a national rental car company. I always go through Turo to rent a car through an individual.

Disgraceful for this to happen

Hertz employees need to go to jail and pay up for what they are doing. This is so awful!

I'll walk before I rent from Hertz

And the sickest part of it all is that all they will do is change their name file bankruptcy and start a new company and no one will be apologized to

This shit is still going on?!

DON'T EVER RENT FROM HERTZ! BOYCOTT HERTZ!!!

Stop using Hertz

Don't rent from hertz got it

Hertz needs to stop filing false police reports 'cause this is getting out of hand.

Don't use Hertz. Sue, sue, sue.

How is this company even still in business after what they have done to people? Who would be stupid enough to use them ever again?

Wait a minute, had that first guy ever rented from Hertz? It said someone had stolen his identity and then rented the car, so that could happen to anyone!

Law enforcement *can* ask for details / paperwork on warrants for verification when something seems off--like a citizen without a criminal record stating that they've never even been to the state where a supposed cause is claimed. Just assuming validity in a case like that is hubris, not just "doing your job." LE knows that this happens, and especially if they saw it was related to Hertz, they should certainly be aware that this company has been renowned for filing false theft claims against its own customers for years. As soon as multiple reports were made about this years ago and the company refused to take responsibility, I stopped renting from them and will never use them again. They went bankrupt, but it should have been a liquidation, not reorganization of a criminal enterprise.

You out to see how Hertz treats Lyft drivers that charge us $355.00 @ week. For horrible Maintenance on the cars. I'm driving one that's. Has 115,000 miles. Beyond criminal

I used to work for AAA and I can say there was plenty of horror stories with both hertz and AAA as companies not caring at all about the interests of their customers. They actively advised us to lie to people about what service orders say among other things. Very shady companies that go entirely off brand recognition

The fact that people are still renting from their is CRAZY!!!!!

Hertz needs to be held accountable! Unless the executives at Hertz are stupid, they MUST know that criminals are not stupid and would not use their own identity. The first thing they should have done was to confirm identity theft or not. They just wanted to get insurance claim as soon as possible without caring about the innocent people they knew would get hurt. Their negligence for convenience should be held accountable!!! This so horrible I hope these people sue in court and surely they must win so this does not happen to anyone else. These “settlements” are not enough, they need to a systemic change. Maybe they should start by having a better customer identity verification system which is obviously not working. Beginning to think they want some cars stolen to collect. Do you think banks give out loans to people with fake identity, no they have a system in place that works most of the time. It’s costing the insurance companies and innocent people while all they have to do is file a police report to collect insurance. That’s not right.

Why people continue to use these fraudulent car rental agencies is stupidly amazing

Hertz has been pulling this for years. Sue the shit out of those criminals.

These aren't even the worst cases perpetrated by hertz. There is one that was reported stolen returned rented to a new customer and was never reported that it was recovered so the new renter was arrested. Other customers extended the contract, paid in full but somehow hertz reported it stolen.

Curious about guy #2 with the car in the driveway. Was he still paying the rental charges? If not, wasnt it stolen????

Holy crap. Their STILL doing this? this has been going on for years and there have been numerous exposès and lawsuits. I guess it's cheaper for them to ignore it then stop.

Hertz can run all the commercials with Tom Brady they want, but what they’ve done to many customers warrants us to never do business with them for our own good. Doing business with Hertz is not worth the risk, period.

I was illegally arrested in Alabama in 2000. No apologies, no nothing!! Just ignorance!

Something very fishy here. Hertz, a culprit in this scam.

I would want a copy of everything on purchase and return and a signature from a employee for confirmation . Thats if I had to rent from hertz. But I would never after hearing this crap. Ruining peoples lives because they failed their job. That's filing false reports, and probably some fraud as well. But look at who the ceo is, look at his money made.. This was done intentionally and that needs investigation from the top down to the employees who probably became involved without knowledge.

Simple solution: don't rent from Hertz. When income and stock price drops enough and makes the company really Hertz enough, they will change their practices. 😎

That is terrible, I don't understand how American legal system can allow this to happen. It would not happen here in Australia. The issue is it is far too easy for anyone to create a police report that the Police seem to do little due diligence on before creating arrest warrants.

I don’t ever wish for a business failing but there have been way too many victims by hertz. Everyone needs to boycott them out of their own safety

I too regret renting from Hertz. from the guy at the 'Pep Boys' who was rude as hell, to the false charges, to the waiting a week to even charge me!! its been a Big Regret.

What the heck, really sad to see this report! That’s absolutely irresponsible by the Hertz’s Management folks, Hertz as a whole need to find away to stop falsely file wrongfully report on law abiding people! This is like the game of Russian Roulette

I would never do business with Hertz. Awful company. They should be shut down.

I'm confused, the first man and others with stolen identity did not steal cars and are being treated unfairly completely. The second guy though, so he just was refusing to return the car so long the rental manager had to locate the car by GPS and left notes to return it but he didn't until they had to file a police report. Seems like two different situations logically.

Well, Drew actually stole the car though. He had it 3 months after it was due back. It was in his drive way. He was left notes to return it. So I can't really feel sorry for that guy at all. He never even said why he still had the car 3 months past when it was due. The first dude though got a shitty deal. I feel sorry for him.

Years later and they’re still doing this? We need a congressional committee to investigate hertz

I can’t believe they’re still doing this!!

How is this possible? Why is this being allowed to happen!!

Right, I returned my lyft express car and they kept sending me text messages to return the car after I had returned the car! They are now saying that I owe them 2300.00 for 5 weeks no way would lyft allow you to drive for 5 weeks without paying for the car every week! You can't get paid until you pay for the car! 400.00 per week

I saw another video on the matter and this man really broke it down. He said one of the main reasons that they like to report vehicles stolen is that it’s cheaper (practically free) for the police to retrieve a vehicle than it is for a repossession agency to do it.

All those Hertz people who filed false reports need to be sent to jail, that would eliminate this foolishness quickly.

Please sue hertz and find out if they paid back the money the insurance has gave them

I will never rent a car from Hertz. They are evil if they are doing 💩 like that.

No matter how bad my life gets, at least I don't have to wake up as that hertz manager.

The judge that issue the warrant and the prosecutor who recommended to warrant should be held accountable. Can’t even cross reference the persons driver ID number? That’s crazy

As someone else said: *Renting from Hertz really Hurts*

I'll make sure I don't rent from Hertz. Last time I rented a car from Hertz 6 months ago, I canceled it because the car was a hybrid and had issues with the battery.

Looks like everyone is guilty of stealing one of their cars.

Settlement offers. Corporations using the law to extort its customers and when that backfires, buying their way out. One serious Class Action in the billions of dollars ought to compensate the class for the loss of social standing and trauma. Ditto banks and home foreclosures, evictions, job terminations, etc. it’s time corporations are held to account like everyone else.

Anyone renting from Hertz is crazy.

THEIR STILL DOING THAT CRAP ?!? ❤️☮️🙏

The second guy was not in the right if he kept the car for months without paying for it. On the other hand why didn’t they just bill his credit card for all the days he kept the car.

No commonsense useless dont rent from there again

And they are STILL acting like this. Poor customer service. Arrogant representatives. 500 dollar deposits for people who rent 20 times a year. Hertz needs to shut down.

They should go full Enron on Hertz. The world can live without it.

Hertz needs to be charged for false reports

Try this last year i rented a car from hertz in LA, upon arrival they tell us they don’t take debit cards mind you we booked the vehicle 3 weeks before. We get there on an as camero leave with a hyundai veloster and had to pay 500 more than the sports car because of a fee, mind you they took the payment and the debit card with no issue 3 weeks before…. We drive to our airbnb only to have the vehicle towed half way through the trip from our parking space with no explanation by a tow company located right next to the nearest hertz… where they then attempted to charge us after us being stranded 4 days using uber to get around… called the entire trip to no avail, they never contacted the tow truck company and even worse we paid for coverage of tows and accidents… Hertz is rotten

What a traumatizing experience! Innocent people getting arrested out of the blue and going to jail for having done NOTHING! I rented a car from Hertz once and now I thank my guardian angels for not having got caught up in their crap. It must be run by some sick psycho.

Yes, class action. That's what I've been waiting to see. I hope they get sued out of business.

This is exactly why I only rent from enterprise or avis never rented from hertz now I'm glad I never did!!!!

That lawsuit needs to compensate each victim with at least a million

I haven't heard of this epidemic until this video and the 3 people from Atlanta. I will NEVER rent from hertz again. Absolute TRASH!

After this, I’m not renting a car from Hertz

TOTALLY IRRESPONSIBLE! NO WONDER THEY'RE CALLED HURTS!!!

It just shows how sadistic corporations are. No amount of penalties will affect the owners.

They call it in stolen and illegally used a mailbox. Priceless.

I use to think simply not renting a vehicle,but now not even not renting a person isn’t safe

WITH THIS KNOWLEDGE BEING PUBLIC FOR A FEW YEARS NOW, these victims should be able to sue the police departments that take any stolen car report from Hertz.

Although my Hertz rental was returned on time they fraudulently charged my credit card an additional $2,300. They gave me return instructions for evening hours (up until 11 pm) but when I arrived at 8 pm there was no one there. The interior lights were on, a computer monitor was on, and my phone calls to the location were unanswered. I locked the keys in the vehicle which was parked directly in front of the entrance so it could not be missed. 3 weeks later they charged my card. I'm starting a small claims action.I forgot to mention, before I was able to rent this vehicle I was forced to pay a $115.00 fee for running a toll booth in New Jersey 7 years ago when I had a prior Hertz Rental Car. For what it's worth "I was never in New Jersey"!

I smell a class action lawsuit coming!

Sue the shit out of them.

I went to a local HERTZ office to rent a car because my car was at the shop, and the lady in there "out of the blue" told me she can not rent me a car, because of my low credit score. Now, I wonder why HERTZ want my credit score ?...I am not buying a car. Where is the Federal Trade Commission when deceptive practices are used? or when innocent people are dragged to jail because they returned a car late?

Where does it hurts in my engine hurts 🤣🤣🤣🤣🤣🤣🤣🤣🤣💯

The first person is a victim of identity theft. That is not Hertz to blame. (albeit not 100% innocent).

the book needs to. e thrown at hertz. how can this BS still be allowed to happen. everything hertz accuses people of needs to be red flagged and dissected with the huge number of false accusations they keep pedaling into the court system. let's also see them getting their own thrown in jail.